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How to Fix the WordPress White Screen of Death (Step by Step)

The white screen of death can be a website owner’s worst nightmare. This frustrating WordPress error leaves you staring at a blank page, offering no clues about what went wrong.

To make matters worse, this common WordPress error can sometimes affect specific parts of your website, such as the admin area or individual posts.

For example, we have seen the white screen of death inside the WordPress admin area while everything else was working fine. In other cases, we only saw it when viewing a specific post.

Understanding the root causes of this error is the first step to finding a solution. This guide will cover a few solutions for fixing the white screen of death and provide actionable steps to restore your website’s functionality.

How to Fix the WordPress White Screen of Death (Step by Step)

Note: Before you make any changes to your site, make sure you have a backup of your WordPress site. If you don’t have access to the admin area, then see our guide on how to manually create a WordPress database backup.

Why Do You See the White Screen of Death in WordPress?

The majority of the time, when you see a white screen of death when trying to visit your WordPress website, it means that a script on your website exhausted the memory limit.

The unresponsive script either gets killed by your WordPress hosting server or simply times out. This is why no actual error message is generated, and you just see a blank white screen.

WordPress showing white screen instead of website

However, sometimes, you may see an error message.

For example, you might see a critical error message instead of a blank page.

Critical error in WordPress

Whether you are seeing a blank screen or the message ‘There has been a critical error on your website’, it’s the same error.

This error can also happen due to a poorly coded theme or plugin installed on your site. Sometimes, it can happen if there is an issue with your web hosting server.

Since the white screen error can be caused by any number of things, it requires methodical troubleshooting to fix it. Here are the steps you should try:

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1. Check Whether the Problem Happens on Your Other Sites

If you have other WordPress sites installed on the same hosting account, then you want to start by checking if the problem is happening on other sites as well.

If it is, then that’s a strong indicator that something is wrong with your WordPress hosting service. This could be a temporary issue affecting their service, and you need to reach out to their support for more help.

On the other hand, if the issue is only happening with one website or a specific part of that site, then you know that the problem is with that particular website.

2. Fix the White Screen Error With WordPress Recovery Mode

If the white screen of death error is caused by a WordPress plugin or theme, then WordPress may be able to catch it.

The new fatal error protection feature introduced in WordPress 5.2 can sometimes catch the error, so you may not even see a white screen. Instead, you will see a message that the site is having technical difficulties.

This Site Is Experiencing Technical Difficulties Error Message

WordPress will also send an email about the problem to your admin email address.

The email will have the subject ‘Your Site is Experiencing a Technical Issue’.

Technical Difficulties Email With Link to Recovery Mode

This email message will point out the plugin or theme causing the error, and it will also contain a special link.

This link will allow you to log in to the WordPress recovery mode and deactivate the faulty plugin.

WordPress recovery mode dashboard

However, if you are seeing the plain white screen of death with no email or recovery mode option, then you need to manually fix the error.

3. Increase the Memory Limit

Usually, this error happens because a script has exhausted your web server’s memory and quit in the middle.

To fix this, you need to increase the PHP memory available to WordPress. This will allow the script to use more memory to finish the job it was supposed to do.

You will need to edit the wp-config.php file on your WordPress site or use a code snippet plugin like WPCode

You can follow the instructions in our tutorial on how to increase PHP memory in WordPress.

4. Fix the White Screen Error by Disabling All Plugins

If increasing the PHP memory limit did not help, or if you have a high memory limit, like 256M or 512M, then you need to start troubleshooting.

In our experience of troubleshooting this issue, we have always found that the issue is either with a specific plugin or a theme. Let’s go ahead and disable all the plugins.

If you can still access the WordPress admin dashboard, then you can simply go to the Plugins » Installed Plugins page. Select all the installed plugins and then select ‘Deactivate’ under the ‘Bulk actions’ dropdown.

Deactivate all WordPress plugins

However, if you don’t have access to the WordPress admin area, then you will need to deactivate all plugins via FTP.

First, connect to your WordPress site using an FTP client or your hosting provider’s file manager. Once connected, go to the wp-content folder, where you will see the plugins folder.

Now, you need to right-click on the plugins folder and then select ‘Rename’. You can rename the plugins folder to ‘plugins-deactivated’.

Using FTP to Rename the Plugins Folder

WordPress looks for a folder named plugins to load all plugins. When it cannot find the folder, it simply deactivates all plugins.

If this fixes the issue, then enable one plugin at a time to get to the bottom of the issue. Once you find the plugin causing the issue, you can replace it with an alternative or report the issue to plugin authors.

5. Activate the Default Theme

If the plugin troubleshooting doesn’t fix the issue, then you should try replacing your active theme with a default theme.

First, connect to your website using an FTP client and go to the /wp-content/themes/ folder. It contains all installed themes on your website.

Right-click to select your current WordPress theme and download it to your computer as a backup.

Using FTP to Download the Current Theme as a Backup

Next, you need to delete your current theme from your website.

Simply right-click on your theme folder and select ‘Delete’. Your FTP client will now delete the theme from your website.

Using FTP to Delete the Current Theme

Now, if you have a default WordPress theme like (Twenty Twenty-Two or Twenty Twenty-Three) installed on your website, then WordPress will automatically start using it as the default theme.

However, if you don’t have a default theme installed, then you need to manually install it using FTP.

If this fixes the issue, then you should look at your theme’s functions.php file. If there are extra spaces at the bottom of the file, then you need to remove those, and sometimes that fixes the issue.

If you are using a poorly coded function in your theme’s functions.php file, then it can cause the white screen of death error as well.

Consider downloading a fresh copy of your theme from its source and then installing it manually using FTP.

6. Enable Debug Mode to Catch Errors in WordPress

If nothing has helped so far, then the next step is to turn on debugging in WordPress. This will keep error logs that allow you to see what type of errors are being outputted.

Simply add the following code to your wp-config.php file:

define( 'WP_DEBUG', true);
define( 'WP_DEBUG_LOG', true );

Once you add this, the blank screen will now have errors, warnings, and notices. These may be able to help you determine the root cause.

If you don’t see any errors, then you may still want to check the debug log.

Simply visit the wp-content folder on your website using an FTP client. There, you will find a new debug.log file containing a log of all errors, notices, and warnings.

Debug log

7. Clear the WordPress Cache

Sometimes, you may have access to the backend, but the front end of the site has the white screen of death.

This can happen because of a caching plugin. In that case, you simply need to empty your WordPress cache.

You can see our guide on how to clear the cache in WordPress for detailed instructions.

8. Fix the White Screen Error for Longer Articles

If you have a white screen of death only on a very long post or page, then this method might work.

This trick basically increases PHP’s text processing capability by increasing the recursion and backtrack limit. You can paste the following code into your wp-config.php file:

/** Trick for long posts */
ini_set('pcre.recursion_limit',20000000);
ini_set('pcre.backtrack_limit',10000000);

We understand that this is a very frustrating error, and we hope that one of the tricks above has fixed the issue for you.

You may also want to see our WordPress troubleshooting guide, which teaches the steps you should take to catch and fix WordPress problems by yourself, or our list of the most common WordPress block editor problems and how to fix them.

If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

296 CommentsLeave a Reply

  1. Syed Balkhi

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
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  2. Bleem Cave

    can someone please help me, when i install a wp themes i keep getting white blank screen, but i still have access to my wp admin, just the website is giving me difficulties, i also see an error log in the root folder

    error, responseINVALID

    who can help me ?

  3. Melissa

    How are you supposed to alter anything when you’re locked out? The white screen of death has happened to me and it not only happened with the site itself but also on the admin dashboard. It happened because I followed one of YOUR tutorials on how to embed a music playlist to the sidebar. I had no way of recovering the site whatsoever, until someone my editor knows sent me the cpanel login page, except I didn’t have any cpanel login details (and I still don’t – but I’ve been asking for them). I’m now afraid to add anything new to my website in case this happens again. Wordpress is not user friendly to those who don’t know CSS and HTML like the back of their hand.

    Why is it even necessary for Wordpress to lock you out of the dashboard when there’s an issue with your website? The issue I had would have been easy to solve from the dashboard. All that needed doing was for the poor piece of coding to be removed. Is there any other way to access the dashboard in a kind of safe mode other than cpanel?

    • WPBeginner Support

      Hi Melissa,

      We understand your frustration. White screen of death is a terrible situation for most beginners.

      In your case, we feel that you could have solved it but you didn’t have the login details for cPanel. Please make sure that you have those details in the future so that you can easily perform administrative tasks on your WordPress site.

      Admin

  4. Omer

    Thanks alot for this Post save alot of time… so nice of you..

  5. berita akurat

    Thank you

  6. JP James

    Small contribution : When updating both my WP & Theme I got a WSOD

    I struggled to find the solution, reverted to old WP version and tried all the above when I checked the PHP version, I had an outdated PHP 5.2 when the newer theme version only supported PHP 5.3 min.

    Keep an eye on your hosting so it stays regularly updated.

    Cheers,
    JP

  7. Denis

    I have experienced the WSOD on a WP site. I found out several WP files on the server were inexplicably empty. I mean the files were there, but had no content anymore. It seems that the empty files were mainly at WP root and in wp-includes. So I just published them again from WP source files, and the blog went live again. No idea why these files had suddenly lost their contents…

  8. Franklin

    I mistakenly change the URL of my website, and I can’t access to the dashboard again please help

    • Clausen

      I sincerely hope you found out by now, but you need to access your WordPress DataBase, find your “wp_option” table and set your “siteurl” to whatever it was when it was working.

  9. Agnes

    Thank you sooo much for this article. I had the dreadful white screen and your tips saved me .

  10. Carrie

    I had the white screen come up as soon as I tried to update Wordpress to the newest version. Now I can’t access my dashboard at all, just get the white screen. Any suggestions?

    • Melissa

      White screen occurred with trying to add WP Recaptcha Integration to the website. I think it might be something to do with the site having a customised theme. It’s pretty frustrating that Wordpress doesn’t have a simple “safe mode” option you can log into to access the dashboard under these circumstances. I know the CPanel exists, but if you’re a company and don’t have access to CPanel login details and wouldn’t know where to even begin with it, having a WP safe mode login would be most helpful; that way we could go and try to fix the problems without a great deal of hassle. We aren’t all experts; Wordpress seems to think everyone using it ought to be an expert at computing and coding. If I could access the admin panel, I’d know to remove the offending plugin and that would probably sort it, but alas! I have to sit here twiddling my thumbs because I’m merely a staff member who was asked to update the website and even the owner doesn’t know the first thing about how to fix these things. Wordpress really needs to become more user friendly.

      • brittney

        Have you found a solution?

        I am sitting here in the same boat. I cannot access my account to fix the problem! Any piece of information you can give me to help solve this would be great. I totally agree with what you said, Wordpress should also have support you can contact!

        • Carrie

          I am back on track. I got fed up with the lack of support from my host so chatted with some new hosting companies that were recommended. The one was amazing, fixed my site (not sure how!) then didn’t want payment just hoped I would consider them if switching hosts. I have now switched and they have been great so far.
          Sorry that is not much help to fix the problem unless you are ready to switch hosts. I hope you get your resolved soon.

  11. Mike

    Thank you, thank you, thank you, thank you! I activated a new plugin then everything went white. I thought I lost my entire site, the panic was real! I ended up having to deactivate each plugin within the plugin folder and work backwards from there.

    Thanks Again,
    Mike

  12. Ramiro

    Thank you!!!

  13. Devyd Haier

    I have 9-wrodpress sites and yesterday 2-sites went white screen. I have not made any changes, changed themes or plug-ins so I do not think that is the problem. I have white screen on ADMIN LOGIN as well as when you go to the site itself…so no access to make any of your suggested changes???? What to do please. Devyd

  14. Lokesh Acharya

    hey i am facing white screen problem with the error because i have done some change in the “functions.php” file with editor but suddenly the problem was started on my wordpress site and i am on the editor page.

    I tried for FTP per it is was not open.
    i then reset the code of “functions.php” file of theme “Twentysixteen” but it was not work.

    i can’t even logout from my admin panel.
    in all condition it is just show only the “WHITE SCREEN” with the error.

    i don’t want lost it. i have spent money and time on it.
    please suggest me what should i do.

    Thank You

  15. Shaun

    Thanks so much – It was a bad plugin update – deactivated it and saved me a lot of hassle!

  16. albert

    hi, can anyone help me, my website is not editable. The editing part is not shown. My website

  17. Guido Pettinari

    I have tried every single tip in this guide, with no success. After hours lost, it turned out that I had an empty line in my wp-config.php at the very start, just before the <!php tag. After I removed it, the website worked perfectly again.

  18. Alexander Schilling

    The debugging modus brought me on a track: “Fatal error: Allowed memory size of 33554432 bytes exhausted” since all fixes with the theme, the plugins, with the php.ini and increasing the memory in the wp-config had not worked, I asked my hoster, to increase the memory limit. In this action my hoster finally discovered that I worked with an old php version (5.3) with wordpress 4.6.1 . A change to 5.5 solved the problem and also 7.0 runs wonderfully.

  19. Henrik

    My problem is that I can not log in on my computer even if I use different browsers, the screen goes white. But others do not have this problem on their computer.

    So what should I do with that?

    • Henrik

      I found out that if I change to another wifi network, I can suddenly log in! But what do I do to change that so I can log in from my wifi network?

  20. debbie

    with no access to the PHP files only the WP dashboard, would you go straight to replacing the theme?? It is just the blog section of the site that is blank. If I live preview the site in another theme the blog shows fine.

  21. Britneye

    This totally saved my butt today. Thanks so much! I was in full on panic mode!

  22. austine charles

    am comfused l these dosnt seemto work atall am in trouble now my dashboard is totally white now

  23. Rory Ingen

    We had this issue but it stated “error” in the top left corner of the white screen.

    We had recently implemented a new security plugin and I had entered the incorrect password multiple times and so the security plugin blacklisted my IP.

    After 15 minutes I can now get back in again.

    Luckily I waited before I started on all the above fixes!!

  24. Aleksandar

    Another solution – check and remove empty index.htm and/or index.html and/or default.htm

    If server config changed (after Apache upgrade), order of index files can change so index.php stay behind plain files.

    Had this case once in last two years.

  25. prokops

    In my case, wp-admin/post.php blank screen was fixed by removing the ” ?> ” at the end of my function.php in my child theme. I don’t know how the end tag ended in there, but removing it solved my problems.

  26. Nell Yang

    I should say thank you to you all! Thank you for sharing your posts with us. I am still working on this problem but it’s so nice to see your instructions. Thank you very much!

  27. Ming

    I have the white screen of death it’s sending me crazy, have tried loads of things that people have suggested and am at a loss as to what I can do . Any help gratefully received before I throw the laptop out of the window

  28. Haiko Nieuwoudt

    Thanks for this insightful article. Saved my skin!

  29. Charles Osborne

    I found a hint for this on another site. It is an error caused by a newr version of php more than likely. If your Cpanel allows you change your php version roll it back to until your site works and then you can update everything and go back to the newer versions of php.

  30. Drew Walk

    Thanks !!!
    error_reporting(E_ALL); ini_set(‘display_errors’, 1);

    define(‘WP_DEBUG’, true);

    very help me.. now i can customize my site.. Thanks !

  31. Morshedul Arefin

    This is really a very nice and helpful article for developers. Thank you so much for such kind of tremendous article.

  32. kelley c

    I’m helping with a website for a non-profit, I’m not a Word Press expert so i was distressed when I kept getting the white screen with one word ‘error’ displayed and could not access any pages on the site through the admin.

    My web host couldn’t see anything amiss so he suggested I unplug my router and let it reset. Sure enough it worked. I continue to see the white ‘error’ screen but unplugging the router has fixed it every time.

    What on earth could cause this? Am working under limitations as it is, this makes it even harder to want to help them out.

  33. Alois

    White screen, login to WP not working, 3 pages of fake users then found in WP, mess in files on FTP = HACKED WP.
    TIP: Do REGULAR UPDATES both: Files from FTP and MySQL database from phpMyAdmin or hosting Administration! Save localy together for these situations.

    (TIP: Most of hosters do regular backups about 14 days back)

    HOW SOLVED:
    1. downloading MySQL database (.sql file) from the hosting administration as a backup.
    2. downloading OLD HACKED WP from FTP (hosting) as a backup.
    2. downloading fresh installation of WP from wordpress.org
    3. deleting WHOLE OLD WP installation from FTP (all files).
    4. moving NEW fresh WP to FTP.
    5. copy some my folders from OLD WP to NEW WP from folder wp-content: plugins, theme, uploads.
    6. installation of new WP and telling it: I have got an existing database, so filling db name, password…
    7. after installation WP working ok, login – deleting fake users, unused plugins, themes, check. TIP: WP Settings > General > Turn off option: Anyone can register as a new user.
    8. installing plugin Wpdbup for automatic backups, setting its jobs, tests of them.
    9. CHANGING FTP PASSWORD, CHANGING USER(S) LOGIN PASSWORD.
    10. DOWNLOAD working WP both, ALL FILES from FTP and MySQL DATABASE from hosting or PhpMyAdmin AS A BACKUP.
    11. Repeat point 10. always BEFORE a lot of changes of your web and always AFTER them :-)

    Jesus saves :-)

    Good luck

    A@

  34. Nicola

    U saved my life thanks!!!!

  35. Julie

    Hi,

    I have a several wordpress sites and I have a blank white screen on all of them and I cannot access the admin page on any of them to try to fix the problem. Can anyone help?

  36. MALLORY

    Help! I don’t have access to the php, I’m working with a company and I have their login info and that’s it. It’s giving me this: Fatal error: Cannot redeclare class oauthconsumer in /nas/content/staging/cphouston/wp-content/plugins/comments-plus/lib/external/twitter/OAuth.php on line 12

  37. Eileen Prades

    Woke up to a blank page this morning and tried your fixes. Unfortunately nothing worked for me. It turned out that my wp-config.php was completely empty. Luckily I could restore it from a backup. But I’m still wondering how this could happen? Any ideas?

  38. Willem

    I read allot of posts and sat for a week trying solve this.
    The Issue was:
    My Public ip was blocked on the “Shared Hosted Server” so I called my service provider that does my hosting and they removed it. and its working again

  39. jo

    After being hacked, I followed your instruction to changed my password in phpMyAdmin. then I got the white screen on my admin page. any ideas?

  40. Yamini

    Not working, any solution to this

  41. Olivier

    Thank you very much for your usefull article!
    With this I finally can find the plugin who gives me the ‘famous’ white screen of death…
    Hope that everything will be ok now ;-)

  42. Willem

    Any Solution to this problem yet?

    lol,

  43. Harper

    Today my blog went white like you were describing, but I can’t even get log in or access anything on my site to try anything you’ve suggested because absolutely everything is white. Any ideas on what to do in this case? I’m pretty sure it’s because I somehow messed up the coding in the theme when I was try to remove the “powered by Wordpress” on the bottom of the page. Thanks so much!

  44. W0bble

    I fixed it saving wp.config.php in ANSI instead of UTF-8…

  45. Alex

    If the plugin troubleshooting doesn’t fix the issue, then you should try replacing your current theme with a default twenty ten theme. The best way to do this is by backing up your theme folder. Then deleting the theme. WordPress will automatically fall back to the default theme.

    My site was hacked! I just restored it! Thank you so much! Even though it looks ugly, it is not directed to others sites.

    Very useful guide!

    One question: When I go to Google and type, it still says, “This site may be hacked.” What can I to remove this?

    Thank you so much again!

    Thanks,
    Alex

  46. Jedda

    i had the white screen of death caused by a plug in, i renamed the plugins after eventually deciphering enough tech language to set up an FTP client via filezilla.(i had to watch 6 very annoying youtube videos to get there) Still only the admin log in box but nothing else. Came here, deleted the theme as directed and now even the log in box is gone. A years worth of work on my site gone, both page and my will are broken. any ‘idiots set by step’ advice welcome x

    • erm3nda

      For little bucks i can fix your site, sure.

      I had no enough time to “decypher” tech language. It’s is time consumption. Fix things is faster :P

      If you really add worth to your website, consider that “repairing” a kind of issue you can pay for get rid of.

      Analogy of cars should be like: Your car do not cost only the 10.000 initial cost, it cost to you the fuel, tires and other things, like paint, repair etc.

      Best of luck

  47. erm3nda

    Yes, rename the themes then put it back did the trick… omg
    I was looking around every config file, nevermind.

    Error display didn’t show me anything :C

  48. Sameer Panda

    Nothing worked for me. Please check my domain here

  49. Michel

    nothing worked for me…:'(

  50. amy miranda

    as of yesterday i have suddenly for the first time in 4 years, the white screen of death.. i can’t log into my website. my developer does not know, he says he will hire a team and it will cost me $1000 to fix it. how can i fix it myself. my website is called but now i can’t even access it. help please!

  51. diogo

    I followed the instructions in section “Replace Theme with a Default Theme”, and updated the wp_options. This worked fine for me.

    Thank you.

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