En av de vanligaste issues som våra läsare har är att de blir utelåsta från sina WordPress admin areas.
Detta kan orsakas av många olika skäl, vilket gör det svårt för nybörjare att troubleshoota.
Lyckligtvis har vi 16+ års erfarenhet av felsökning och fix av WordPress error, så vi är här för att hjälpa till.
I den här artikeln visar vi dig vad du ska göra när du är utelåst från WordPress admin (wp-admin) så att du kan återfå åtkomst till din site admin.
Varför är du utelåst från WordPress Admin?
Vi får ofta höra från användare som är utelåsta från WordPress admin area. Detta är frustrerande och kan få din produktivitet att stanna upp. Du kan inte skriva posts, svara på comments eller göra något annat arbete på din WordPress website.
Om du har problem med att logga in på någon annans webbplats bör du kontakta webbplatsens ägare eller admin för att meddela dem. De kan förklara varför du inte har åtkomst eller samarbeta med dig för att lösa problemet.
Om du är ägare till webbplatsen kan du följa våra steg för troubleshoot under.
Det finns några anledningar till att du kan vara utelåst från WordPress admin, så låt oss ta en titt på var och en av dem en efter en. Förhoppningsvis kommer du genom denna elimineringsprocess att kunna räkna ut lösningen på ditt problem.
Du kan också läsa vår guide till felsökning i WordPress för att ta reda på vad som orsakar problemet och hur du fixar det. Du kanske också hittar en lösning i vår lista över de vanligaste WordPress error och hur du fixar dem.
Experttips: Föredrar du att lämna felsökningen till proffsen? Våra WordPress Premium Support-tjänster kan felsöka och fixa dina WordPress error på nolltid. Vi erbjuder on-demand, 24/7 emergency support och prisvärda engångslösningar för småföretag.
Med detta sagt, låt oss ta en titt på några steg du kan ta när du är utelåst från WordPress admin. Du kan använda länkarna under för att snabbt navigera till det error-meddelande du ser:
- Error Establishing Database Connection
- 500 Internal Server Error
- 404 'Not Found' Error
- 403 Forbidden Error
- 401 Unauthorized Error
- Limited Logins
- White Screen of Death
- Incorrect Password Issue
- Problems With Plugins
- Lost Admin Privileges
- Hacked WordPress Site
- Login Page Refreshing and Redirecting
- 'This Has Been Disabled' Error
- 'Briefly Unavailable for Scheduled Maintenance' Error
- PHP Syntax Errors
- Your Site Is Experiencing a Technical Issue
Error vid etablering av anslutning till Database
Ser du varningen ”Error establishing database connection” på varje page på din site? Detta message visas av olika anledningar, t.ex. en skadad database eller issues med din web server.
Om du ser detta fel när du försöker logga in, vänligen se vår guide om hur du fixar felet att upprätta en anslutning till en databas i WordPress.
500 Internal Server Error
Ett annat WordPress error som en Beginner kan stöta på är ”Internal Server Error”, eller ibland ”500 Internal Server Error”. Detta error visas när det är något fel, men servern inte kan identifiera var problemet är.
Om du ser detta message när du försöker logga in på WordPress, följ då stegen i vår guide om hur du fixar 500 internal server error i WordPress.
404 Error ”Hittades inte
Ibland gör användare ett misstag när de ändrar WordPress-adress och site-adress i sina WordPress-inställningar. Nästa gång de försöker logga in på sitt admin area visas error ”Error 404 – Not Found”.
Om detta händer dig, kan du kontrollera vår guide om hur du ändrar URL:erna för din WordPress site. Du kommer inte att kunna använda metod 1 eftersom du inte kan logga in, men de andra metoderna bör hjälpa dig ur knipan.
Note: Om du kan logga in på din site men ser 404 error när du viewar ett av dina posts, då har du ett annat problem. Du kan lära dig hur du fixar problemet i vår guide om hur du fixar WordPress posts som returnerar 404-felet.
403 Förbjudet error
Vissa användare rapporterar att de ser error ”HTTP Error 403 – Forbidden” när de försöker logga in på wp-admin. Detta error kan orsakas av felaktiga filbehörigheter, dåligt kodade tillägg för säkerhet eller konfigurationen av din server.
Om du ser detta error, kommer vår guide om hur du fixar 403 Forbidden Error i WordPress att hjälpa dig att spåra och fixa problemet.
401 Obehörig Error
Ett annat message som du kan se när du är utelåst från WordPress admin är 401 error. Detta error åtföljs ibland av ett message som säger, ”Access is denied due to invalid credentials” eller ”Authorisation required”.
Du kan se detta message om du har skyddat din WordPress admin folder med password. Det kan också orsakas av ett tillägg till WordPress eller säkerhetsåtgärder som vidtagits av ditt webbhotell.
Vänligen se vår guide om hur du fixar 401 Error i WordPress för att lära dig sex lösningar som hjälper dig att återfå åtkomst till din website.
Limiterade logins
Som standard tillåter WordPress användare att enter lösenord så många gånger de vill. Hackare kan försöka utnyttja detta genom att använda skript som enter olika kombinationer tills din website krackelerar.
För att förhindra detta rekommenderar vi att du limiterar antalet Misslyckade försök till login per användare. Det kan dock innebära att du blir utelåst från din egen website när du har enter fel password för många gånger.
Om du befinner dig i den situationen bör du följa stegen i vår guide om hur du avblockerar Limit Login Attempts i WordPress.
Vit skärm av död
Ser du en vit vy på din WordPress admin? Denna issue kallas ofta för ”WordPress white screen of death”.
Detta händer när du uttömmer minnets limit. Det kan orsakas av ett dåligt kodat plugin eller theme eller av ett opålitligt webbhotell.
Om du ser detta error, vänligen se vår guide om hur du fixar WordPress white screen of death.
Felaktigt password issue
Det finns inget mer frustrerande än att få höra att du har använt fel password när du är säker på att du inte har det, och du har till och med kontrollerat att din caps lock inte är på.
Det kan hända om du har blivit utsatt för ett hack, eller så kanske du bara gör ett ärligt misstag.
Ännu värre är att när du försöker ändra ditt password får du aldrig email addressen eftersom den går till en adress som du inte längre har tillgång till.
Lyckligtvis finns det ett annat sätt, och du kan återställa ditt WordPress password från phpMyAdmin. Den här metoden kan vara lite överväldigande för nya användare, men det är ditt bästa hopp för att återfå åtkomst till ditt admin area.
Problem med tillägg
Du kan vara utelåst från WordPress admin på grund av ett felaktigt plugin eller theme. Detta kan vara fallet om du inte kan logga in i WordPress-admin efter att ha installerat ett nytt plugin eller om felmeddelandet nämner ”wp-content/plugins/”.
För att återfå åtkomst till din site måste du tillfälligt inaktivera dina tillägg. Du kan göra det med FTP eller phpMyAdmin genom att följa vår Step-by-Step guide om hur du deaktiverar alla plugins när du inte kan komma åt wp-admin.
Förlorade administratörsrättigheter
Ibland kanske du kan logga in i din WordPress-admin, men du ser inte någon av adminfunktionerna. Du har till exempel inte tillgång till dina themes eller tillägg.
Detta kan hända om behörigheterna för dina användare har ändrats. Det kan vara så att hackare har infekterat din site och sedan tagit bort dina admin-rättigheter.
I det här fallet bör du add to en admin användare till WordPress database via MySQL (phpMyAdmin).
Hackad site på WordPress
Om du misstänker att din site har blivit hackad finns det andra åtgärder som du kan behöva vidta.
En hackad website kan se annorlunda ut, visa annat content eller automatiskt spela upp musik eller andra medier. Ännu värre är att den kan infektera dina besökare med virus, så du måste agera snabbt.
Du kan börja med vår guide för nybörjare om hur du fixar din hackade WordPress site. Vi visar dig hur du identifierar hacket, återställer din site från en backup och tar bort eventuell skadlig kod.
Efter det bör du skydda din site från framtida attacker. Vi visar dig hur du gör det i vår ultimata WordPress säkerhetsguide.
Uppdatering och redirect av login page
En annan typ av login error är när din WordPress login page hela tiden uppdateras och redirectar tillbaka till inloggningsvyn.
Detta kan hända på grund av felaktiga värden för fälten site URL och home URL i tabellen med alternativ i WordPress. Det kan också orsakas av dåligt konfigurerade inställningar för permalänkar eller redirects som anges i .htaccess-filen.
För att fixa det här problemet, kontrollera vår guide om hur du fixar problemet med att uppdatera och redirecta login page i WordPress.
Error ”Detta har inaktiverats
När du försöker logga in på din WordPress admin area, ser du error ”This has been disabled”? Det här meddelandet visas när du har gått till fel administratörsadress.
En vanlig säkerhetspraxis för WordPress är att ändra standard URL för admininloggning (domän.com/wp-admin) till något custom. Detta kan hjälpa till att förhindra hackare och bots från att hamra din login URL för att försöka få tillgång.
Om du glömmer att URL:en har ändrats och går till den gamla, kommer du att se detta error message. Om du har glömt den korrekta adressen bör du kontrollera vår guide för nybörjare om hur du hittar din WordPress Login URL.
Error ”Kortvarigt otillgänglig för tidsinställt underhåll
Ser du error:et ”Kortvarigt otillgänglig för tidsinställt underhåll” i WordPress? Detta error dyker vanligtvis upp vid updating av WordPress core, plugins eller themes.
Men om din WordPress site Misslyckas med att slutföra updating, då är du klistrad i underhållsläge.
För att fixa problemet bör du kontrollera vår guide om hur du fixar felet Kortvarigt otillgänglig för tidsinställt underhåll i WordPress. Guiden förklarar också varför error uppstår och hur du kan undvika det i framtiden.
Syntax error i PHP
PHP error kan uppstå när du klistrar in ett code snippet från en WordPress tutorial eller website. Fel kod kan hindra din website från att fungera korrekt och hindra dig från att logga in.
Ofta använder Beginnare den built-in WordPress editor från sin dashboard. Den funktionen är praktisk, men kan leda till katastrof om du inte vet vad du gör.
Därför har vi skrivit vår guide för nybörjare om hur du klistrar in snippor från webben i WordPress.
Note : I många fall är det säkrare att använda ett code snippets plugin som WPCode istället för att direkt enter custom code. För mer detaljer kan du se vår guide om hur du lägger till customize-kod på ett säkert sätt i WordPress.
Om du är utelåst från WordPress admin på grund av ett code snippet, måste du fixa problemet manuellt med hjälp av ett FTP-program som FileZilla för att komma åt dina filer. Om du inte är bekant med FTP kan du kontrollera vår guide för nybörjare om FTP.
När du har anslutit till din WordPress-webbplats med FTP-programvaran bör du följa vår guide om hur du fixar syntax error i WordPress för att korrigera eller ta bort koden som du har lagt till.
Din site upplever en teknisk issue
Ibland, när du försöker komma åt din WordPress admin area, kan du se en vit vy eller ett message som säger, ”The site is experiencing technical difficulties. Vänligen kontrollera din site admin email inbox för instruktioner.
Du måste logga in på ditt konto för administratörens e-post och öppna din inbox.
Du bör se ett automatiskt email från WordPress som talar om för dig vilket theme eller plugin som orsakar problem på din site. Det ger också en länk till login så att du kan komma åt din WordPress-admin.
Klicka bara på länken, så kommer du att kunna komma åt din WordPress-admin i återställningsläge. Sedan måste du deactivate det plugin eller theme som orsakar problemen på din site.
Det kan dock hända att du ej får detta email med länken till login. I så fall vänligen se vår guide om hur du använder WordPress återställningsläge.
Vi hoppas att denna tutorial hjälpte dig att fixa problemet med ”låst från WordPress admin”. Du kanske också vill lära dig hur du väljer det bästa webbhotellet för WordPress eller kontrollera vår lista över tillägg som du måste ha för att utveckla din website.
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Rosh
hi
I have come across an issue with the login attempts since I have activated my Loginizer plugin. I have been unable to login as an admin into my WordPress. I tried changing my password in my phpadmin, but it failed too. I tried login with the password and id from my Cpanel still it shows error in login id or password, please suggest me a solution.
WPBeginner Support
You can disable the plugin using the method in: https://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/
Administratör
Stephen
Hi,
I am trying to install Wordpress on localhost and keep getting the message ’Sorry, that isn’t a valid email address. Email addresses look like username@example.com.’. Any email I try (all valid and working) gets the same response! Can you advise please? Thanks
WPBeginner Support
You may want to ensure there are no spaces or similar in front of the email you are attempting to use. If you’re trying to reset a password due to being locked out you would want to take a look at: https://www.wpbeginner.com/wp-tutorials/how-to-reset-wordpress-admin-password-on-localhost/
Administratör
Jessica
Hello,
My browser crashed whilst I was attempting to change the URL of my site on wp-admin and now I’m unable to access the log in page or see the site.
When I type in the URL of the site, I get the error message: This site is currently undergoing maintenance, and will be back shortly.
When I type in the /wp-admin URL it shows me to a log in screen and I enter my details only for it to return the error message: This site is currently undergoing maintenance, and will be back shortly.
Is anyone able to help?
Thanks,
Jess
WPBeginner Support
You would want to take a look at our tutorial for that error here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-briefly-unavailable-for-scheduled-maintenance-error-in-wordpress/
Administratör
Cynthia Gonnella
I’m being told I don’t have any wordpress sites.
WPBeginner Support
Hi Cynthia,
You may have a website built with a different website builder. Try to find out which one and then search on how to migrate from that website builder to WordPress.
Administratör
CYNTHIA
Wordpress is hosting my blog. I’m now being told I don’t have any sites yet I logged in and wrote a post on October 3. When I use admin in my url I’m taken to a political site. I have my receipt of payment to wordpress but when I’m logged in there’s no record of a payment. I’m not sure how to fix this. Thank you for responding.
WPBeginner Support
Hi Cynthia,
Please contact WordPress.com support. They would be able to help you out.
Teboh
After editing and publishing my new blog hosted with Bluehost, the front end of my website still shows a coming soon page. I don’t know what else to do.
WPBeginner Support
Hi Teboh,
Login to your Bluehost hosting account dashboard and then click on ’My Sites’ in the left column. Take your mouse over to your site and then select Manage site. On the next scree, click on the Settings tab. Here you will find the option to turn off ’Coming Soon Page On My Site’.
Administratör
Kelly St Claire
I have an inactive wordpress site (about a year) and I cannot log in to the admin panel. I’m trying to either change it and start using it again or closing it out.
My issue was that I couldn’t remember the password and when I tried to reset it it would accept none of my email addresses.
Can someone please help? I’ve been searching for the answer and can’t find anything about not having access through email.
WPBeginner Support
Hi Kelly,
Seems like it is a WordPress.com website. In that case you may want to contact their support and they will be able to help you out.
Administratör
James
I locked myself out by installing a re-captcha plug-in, enabling it for log-in screen and then logging myself out. Unfortunately my log-in screen is created by another plug in and they don’t seem to be compatible. The log-in screen does not show the recaptcha and then when I try to log in it says incorrect details. Any ideas?
Eliza
Hello,
So people from my work asked me to update the website but the guy who made it is gone and they can’t reach him. So I made a new website but now we can’t bring down the old one. Is it possible to do so without having the login? Cause they own the business but didn’t do the website…
WPBeginner Support
Hi Eliza,
You will need to connect to your hosting account dashboard. This is where the old website’s files are stored. You may contact the hosting company and ask them for help. There are online tools that you can use to find out where the old website is hosted.
Administratör
emma
I am in desperate need. I cant get back into my wordpress account and everywhere i go for my site it show the 404 file or directory not found
What do I do?!
WPBeginner Support
Hi Emma,
Please see our guide on how to fix 404 errors in WordPress.
Administratör
Eymiel
Is it possible to get locked out when I’ve tried to log in for too many times? I was creating a code for a modal type login and had to log in and out several times to check. Would that be one of the possible reason why I’ll be locked out?
WPBeginner Support
Hi Eymiel,
By default, WordPress doesn’t stop users from attempting to login. You can try as many times as you like. However, you can use plugins like Limit Login Attempts to change this.
Administratör
Stephen Stack
I work for a medical supply manufacturer. We had our site designed by a web development company. The relationship has ended. We were never given the admin user name and password. Is there anyway where we can get access to the admin features? The developer won’t respond to our calls or messages.
WPBeginner Support
Hi Stephen,
If you have access to the web hosting account for the website then you can use that to recover WordPress password using phpMyAdmin. If you don’t have access to the hosting account, then you cannot access the website.
Administratör
Karin
Hello, I just did the move / migration from local to online using all in one migration WP. The website is online, it works but urls dont work my website is still under construction – – – – I can no longer access to wordpress ! – – – – I know I have to use id and password I used working in local but because it was saved in my internet browser I didnt have to enter it each time and I completely lost / forget it ! ANd I dont think changing it on localhost/phpmyadmin/ can be a solution because the migration has been done (?) PLEASE help me to find a solution – save my life — the website is for a client – it’s an urgency. Thanks
WPBeginner Support
Hi Karin,
You can still reset password by launching phpmyadmin on hosting account’s cpanel dashboard.
Administratör
Lindsay
I just switched my website over from WordPress.com yesterday. Everything was working fine or so I thought. Today I tried to log into my site via the /wp-admin/ page, but it is telling me that my e-mail, username, and password are all invalid. I tried to reset the password, but it told me there was no account linked to the address or the username.
I KNOW I am using the right information. I have tried to login on my phone, through the app, and on my computer. The only way I can get to the dashboard is by going to BlueHost and clicking on “My Sites.” It doesn’t even give me the option to log into WordPress from there.
I am so frustrated. PLEASE HELP!
WPBeginner Support
Hi Lindsay,
Please try our WordPress troubleshooting guide to find out what’s causing the issue and how to fix it.
Administratör
roberto
I changed phone #’s so I cannot get back into my worpress account as everything they wanna send me is on my phone?!
Now what?
Word press has no email help?!
WPBeginner Support
Hi Roberto,
You are probably using WordPress.com. Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.
WordPress.com has a support forum where you can reach out and explain your issue.
Administratör
CHLOE
Did you manage to resolve this? I’m having the same problem and I don’t know what to do! I can’t find my back up codes and the verification messages aren’t coming through to my old phone!
syed umraz
I am not able to access website admin page (wp-admin) which is built on wordpress. it shows 404 not found when i typed mywbsite/wp-admin/. Please assist
Azizul Hoque
Every time i wish to access my wordpress dashboard which is installed in a namecheap hosting whenever i put my user ID and password then this message appears : You have been locked out due to too many invalid login attempts. Can anyone give me a solution
cindy
Hi,
I have a weird issue with my wordpress account.
I logged out and now that I want to log in again it says that my username and email don’t exist in wordpress, what can I do about it?
Thank you.
WPBeginner Support
Hi John,
Please see our guide on how to deactivate plugins when not able to access WordPress admin.
Administratör
Sumayya
I am having a very weird issue.
I have dpwnloaded a plug in for my website which shows my website in under construction mode.
I kind of lost my password, and when i go to the lost password it redirects me to the under construction page.
Also I am using site ground hosting.
So i am completely blocked out i am not able to recover my wp dashboard
WPBeginner Support
Hey Sumayya,
You can deactivate plugin using FTP.
Administratör
Anna
I cannot access my blog nor login to wp panel, but when I use a different Internet connection it works. So how to solve this if it has something to do with a particular connetion?
Amlan
Same happened to me. I can’t access wp-admin page from my intetnet connection but when I use other internet connection or VPN, it opens. Please give me a solution.
idzumi
same with me… is related to the internet. with data is ok and other people can access. but i can access other wordpress accounts I have without problem… the issue is with one particular account
Joni
Hi
I’ve locked myself out of my site. I had it offline on a local host while I was building it. All was fine it was the day to upload and do a paypal sandbox text. I uploaded all files to my host server, all good. But when I went to my website it wasn’t there just the host screen. I watch some videos on YouTube to get advice and one said change the URL in your Wordpress dashboard. So I did and now when I got to login to my Wordpress site it says it’s not there. Any help would be most appreciated
Thanks
Joni
Sarah
Hey when i log on to my WordPress website it takes me to my website instead of my dashboard and when i click on dashboard to edit my website it just refreshes the page
umesh
here i have a blog when i move to admin panel of my blog, after login , work properly then suddenly automatically my admin panel down and even blog also can’t access, but when i use another network its normally open and move to again admin panel, same problem issue…
and hosting admin panel also blocked at same time
i dont know what is this
ashlei
Hello – I don’t know if you can help me. I had a personal site & blog with a domain hosted through godaddy. Some time passed and I apparently forgot to renew my domain subscription – and I lost my rights to this domain. (I can currently buy it back for $1500- yikes). In any case, I’m fine with changing my domain, but in the meantime I want to access my admin dashboard to access what I had on my wordpress page (pictures, blogs, content, etc). I can’t use the normal log-in as I no longer have the domain – is there a back door to access this?
WPBeginner Support
Hi Ashlei,
If your hosting account on GoDaddy is still active, then you can download a backup of your WordPresss site. If you don’t know how to do that, then follow our guide on how to manually create a WordPress backup.
Administratör
Chris
I do not know what the error code is: my website says: Parse error: syntax error, unexpected ’<' in /home/christoe/public_html/wp-includes/bookmark.php on line 26
I set up FTP, etc, but I'm not sure which one is line 26, and I do not know what the exact error is. I did not change the code in the first place. as I believe I was hacked. so I have no idea what is correct and what is incorrect code?
Alan
I used WP Clone plug-in to copy my site to a new domain so I’d have less work to do to start off but now whenever I try to get to the log-in page it says my IP has been blacklisted, please help!!!
Elisha Jesuorobo
In my WordPress site, I am not able to access the customize function. Each time I click on that it presents a blank screen. What should I do?
tiffany
I cant get into my wordpress now. It keeps telling me to ”enable cookies”. Well, I tried to enable cookies for my website name and for wordpress but it didnt really specify what address it needed to be enabled for but regardless it still gives me the error message. That was on Chrome. So I tried on safari and now it’s telling me my password is wrong when I know for a fact it’s not wrong because I just changed it due to it telling me my password was wrong before the ”cookie” error. Im thinking that Wordpress just wants to see me suffer..
Summer
I just activated the woo commerce site earlier today and it was giving me an internal server error every time I tried to do something so I deactivated it. I just reactivated it because I’m trying to set up my store on my site and the same thing happened only now I cannot log into my site at all I’m completely locked out all it says is internal server error and I can’t find a way to get in touch with anybody to fix it!! please help me somebody!!
Khay
Thank you! This is excellent information!
Jack Gallagher
Hi,
I’ve followed all instructions relating to the above – many thanks so far!
But i’ve hit another wall… Parse error: syntax error, unexpected ’$atts’ (T_VARIABLE), expecting ’{’ … on line 126.
Problem is, there is no code on that line at all. I’ve been on this for the last couple hours and can’t seem to crack it. I was playing around with the code before as it was bouncing me around to different lines of code where paste error syntax codes were but started again from the original ’broken’ code and i’m left here.
Any help would be great!!
Thanks so much.
Donna
Hi there.
I made an error now I can’t log into my WP admin panel.
How my error happened:
When I was logged in to the Dashboard I went to Settings, General, and changed the email address in both the WordPress Address (URL) box & the Site Address (URL) box, then saved, then I causing me to lose access to my admin panel & get this message when I try to log in.:
”Error 404 – Not Found
The document you are looking for may have been removed or re-named. Please contact the web site owner for further assistance.”
When I FTP into my domain I don’t know what to change or how to change it.
Can you help me?
WPBeginner Support
Hi Donna,
You can try this. Connect to your website using FTP and look for wp-config.php file. Download this file to your computer and open it in a text editor like Notepad.
Locate the line that says ’/* That’s all, stop editing! Happy blogging. */’
Just before this line add this code:
define('WP_HOME','http://example.com');
define('WP_SITEURL','http://example.com');
Replace example.com with your website’s address. First try with www. and if that doesn’t work try without www.
Save the file and upload it back to your website’s root folder using FTP.
Hopefully this will resolve your issue.
Administratör
Charmaine
I have the same issues with Donna and followed your suggestions but unfortunately, it still doesn’t work. It still saying a not secure on the address bar and 404 error. Hoping for more suggestions. Please, please, really need your help.
Thanks a lot, really.
natalie cross
I apologize if this is an easy fix that I’m missing but I simply went to update WP and this error appeared, locking me out….
Fatal error: Call to undefined function wp_raise_memory_limit() in /home/content/w/h/i/example.com/html/wp-admin/admin.php on line 141
It’s been so long since I originally installed WP, I don’t remember how to do any of this…..please HELP!
WPBeginner Support
Hey Natalie,
You can try to manually update WordPress. This should correct any problems occurred during the update.
Administratör
Dwi
Hi, I locked out from my admin page.
I mean, I already change the admin url and cannot remember it.
How to change or check the admin url?
Maybe from phpmyadmin?
Thanks.
Tan
When visiting the admin url I just get a white screen that says ’admin access disabled’
I’ve tried deleting the wp-login file and uploading one from a fresh copy of WP, I’ve tried disabling all plugins (by renaming the plugins file in cpanel), I’ve tried clearing all cache and cookies…. I’m all out of ideas!
Any help would be appreciated!
WPBeginner Support
Hi Tan,
Please try tips in our WordPress troubleshooting guide. If that doesn’t help, then contact your WordPress hosting company they may be able to help.
Administratör
Matti
I am having strange issues on some wordpress sites. I have around 70 of them.. but for some of them i can not open admin panel on my laptop. though all works fine on mobile.
I tried proxy tunnel software, and it opened..but on my normal connection the admin page redirects me to broken connection page. however, with same connection i can access wp-admin page using my mobile. any solution?
Michelle
When I click on my admin access, I get a black screen with a picture of a gun and creepy music plays. How to I regain access to my site?
WPBeginner Support
Please take a look at our beginner’s guide to fixing your hacked WordPress site.
Administratör
Richard Lamb
My Color Magazine site will not let me change or ad widgets. When I go to ”manage in customizer” I get this long error code:
Edit Add Google Analytics Stats
Google Analytics Stats
Fatal error: Uncaught exception ’Google_AuthException’ with message ’Error refreshing the OAuth2 token, ………….. Array) #4 /home/content/56/9312256/html in /home/content/56/9312256/html/wp-content/plugins/google-analyticator/google-api-php-client/src/auth/Google_OAuth2.php on line 288
Help, please. Thank you
WPBeginner Support
Please contact your theme developer, they will be able to help you better.
Administratör
Simon
You left out how to get in if the password is being sent to an email you no longer control…
Ashley
Hi normally when ever i go online to my website, it is normally already logged in to wp-admin. A couple days go i tried to go onto it and it was logged out. So i try to log in and this was unsuccessful. I try logging in using wordpress..this also didnt work. I get this error – ’Error, invalid response data’. What can i do to fix this problem?
Thank you in advance
Marie Krebs
No matter how I try to access my dashboard, I get a simple white page with the word ”error” in the upper left hand corner. I’m seeing the error :locked out due to too many login attempts” but I haven’t logged into my account AT ALL in over a month.
iThemes seems to cause more trouble than offer any security, because the spam comments and constant ”new user registrations” keep coming, but my legitimate access of my dashboard is denied.
NOW WHAT?!?! Thanks!
Billy Helton
I had someone to build me a site. Well he did and messed me over on it. He set my privileges to certain things and really did a crappy job with my site. I can’t do anything to it or with it. He has administrator privileges and Won’t let me have them. Is there a way to take it over change passwords and have control of my site? I have paid him all I intend to which was an agreed upon amount. I just want a way to have full control of my site.
WPBeginner Support
If you have access to the hosting account and control panel then you can add a new admin user via phpmyadmin. You can also add a new admin user via FTP. After that you can login to your WordPress site and delete his account.
Make sure you update all passwords for hosting, FTP, WordPress, etc.
Administratör
Brenda Punchak
I constantly have someone hacking into my site. They apply words into my content that leads to other sites selling cigarettes etc… I have had numerous different experts fixing it, but it never lasts. It is being hosted through Godaddy. I have also called them, but they keep trying to sell me more security. The experts I hired have added different security, but it doesn’t seem to last. My contact form doesn’t work either, when you fill it out it always says failed to send. I don’t know what else to do. Please help. This website is costing me a fortune.
WPBeginner Support
Hey Brenda, we are going to publish our complete step by step WordPress security guide in a couple of days. Please subscribe to our blog or follow us on Twitter or Facebook so that you are notified when we publish it. It will help you learn how to secure WordPress like a professional.
Administratör
Stephanie Reinicke
Hi,
i messed up my code in the functions php and can’t access my site anymore. Sadly i was stupid enough not to save a copy of the original code. What shall i do? Any suggestions ? Being new to all this, im kind of desperate
WPBeginner Support
Please see our WordPress troubleshooting guide for step by step instructions. You will need to edit your functions.php file using FTP or File Manager.
Administratör
Jip
I messed up the functions section and now the site is broken and apparently I can’t change the code in my WordPress admin. I also can’t access the site via the FTP program (it can’t connect me to the server) and I don’t know what to do.
WPBeginner Support
You can also access your website using File Manager. It is a web based FTP program that you can access from your web hosting dashboard. Simply login to your hosting account and on the cPanel dashboard look for File Manager.
You can also contact your hosting provider to help you fix this issue, or send you FTP credentials.
Administratör
darshana
i my problem is my website suddenly is not opening and its now showing password and a tab it was working properly till this afternoon and suddenly it was like that the site is asking for password not event letting me go to the wp-admin page. kindly help
WPBeginner Support
Meanwhile you can try to deactivate all plugins using an FTP client.
Administratör
Ashish Khokhariya
Awwww… Great…..
Thank you…Thank you ….Thank you so much
Went to exactly same problem as you mentioned and overcome by following steps mentioned by you…
U R Great ….Thank you again
God Bless you
Hardik Lamichhane
Hello there,
My problem is falls on this topic but I’m facing another problem when I try to login my admin panel dashboard. It shows simple Page Not Found error and shows redirection search page.
Please fix.
fern
my dashboard url redirects me to WordPress.com pleas how do i solve it
Cyrus Ong'au
I recently installed a plugin to a website I am currently designing for a client and now am locked out of the wp-admin area. I cannot be able to login to the site’s C-panel so that maybe I can delete the plugin. The error that shows up is:
Fatal error: Call to undefined function et_get_option() in /home/firetech/public_html/wp-content/plugins/DiviLogin/main.php on line 19
How do I get out of this.
WPBeginner Support
You will need access to either cPanel or FTP to deactivate the plugin.
Administratör