Building an online community is a powerful way to engage with your audience, encourage brand loyalty, and keep customers coming back to your website.
That’s why we put so much time and effort into building our WPBeginner Engage group, which currently has over 98,000 members. We also have a long history of experimenting with membership and community plugins such as MemberPress.
Are you creating a social space for your customers, adding community features to an elearning platform, setting up a support network, or creating some other kind of social site? No matter what you’re planning to build, having the right tools is essential.
In this BuddyBoss review, we’re putting our community management experience to good use, by exploring this plugin’s features, support, and pricing. After reading this BuddyBoss review, you’ll be able to decide whether it’s the right community platform for you.
BuddyBoss Review: Why Use It in WordPress?
BuddyBoss is an all-in-one online community platform for WordPress. You can use it to create a public or private community made up of social groups, discussion boards, an activity feed, and much more.
Going further, you can even create a native mobile app so members can access your community on their Android or iOS device.
To help you achieve all this, BuddyBoss has two separate components: BuddyBoss Web and BuddyBoss App.
To start, the BuddyBoss Web platform is a WordPress plugin and theme for building and managing online communities in WordPress. It comes with many essential features including user profiles, direct messages, member connections, social groups, and events.
Meanwhile, the BuddyBoss App lets you create a companion Android or iOS app for your community site. You can translate your app into multiple languages, add gamification features to boost engagement, introduce micro-learning experiences, and more.
BuddyBoss App is also fully white-labeled so you can add your own branding.
In this review, we’ll focus on BuddBoss Web and how it can help you build a successful online community in WordPress. However, you can learn more about the BuddyBoss App over at the official website.
BuddyBoss Review: Is It the Right Community Platform for You?
Want to build a thriving online community but not sure whether BuddyBoss is the right choice for you? In this BuddyBoss review, we’ll look at its features, support options, and pricing, to help you decide whether it’s a good fit for your WordPress website.
1. Easy to Set Up
It’s easy to get started with BuddyBoss. To begin, simply download both the BuddyBoss Platform and BuddyBoss Platform Pro plugins to your site. For more details, see our tutorial on how to install a WordPress plugin.
Each core BuddyBoss feature is called a Component, so you’ll need to start by activating and deactivating these different components, based on your needs. For example, if you want to offer social groups, then you’ll need to activate the Social Groups component.
After activating a component, you might see a ‘Settings’ link.
Simply click this link to configure the component. For example, if you activate Social Groups then you can let members edit their posts, block comments, display activity tabs, and schedule posts.
After setting up these components, it’s time to create your community pages such as the page where you’ll display all your member profiles.
Just be aware that BuddyBoss doesn’t create these pages automatically. This means you’ll either need to select a page you’ve already published, or create a new page using either the WordPress block editor or your favorite page builder plugin.
2. Works With Any WordPress Theme
BuddyBoss should work with any well-coded WordPress theme. However, there’s also a BuddyBoss theme that’s designed specifically to show off your community and social features.
The BuddyBoss theme is fully customizable, so you can fine-tune it to perfectly fit your branding. For example, you might add your own color scheme, change the headers and footers, create animations, and more.
The BuddyBoss theme also lets you change the typography, and supports popular services such as Typekit and Google Fonts.
You can find this theme under your account on the BuddyBoss website. Alternatively, you can use any BuddyPress themes on your site.
3. Supports Page Builder Plugins
Do you use a page builder plugin?
Then you’ll be happy to learn that BuddyBoss supports popular page builders including Elementor, SeedProd, and Thrive Architect. This means you can design custom pages for your BuddyBoss site, using your preferred page builder.
If you’re using Elementor, then BuddyBoss also has pre-designed sections and exclusive widgets that you can simply drag and drop onto your Elementor layouts.
4. Enable User Registration
The first step to creating a successful online community, is to allow user registration. Thankfully, BuddyBoss comes with a ready-made registration form that you can enable with a single click.
In this way, you can start accepting user registrations straight away.
Although this form works out of the box, you can customize it in a few different ways. To start, you can add a legal agreement checkbox, along with password and email confirmation fields.
Alternatively, you can redirect visitors to a custom registration form, by entering the URL you want to use instead. This is useful if you’re using an alternative form builder such as WPForms, or you’re managing registrations using a membership plugin like MemberPress.
5. Limit User Registrations
Sometimes, you may want to restrict who can create an account on your WordPress website. For example, if you’re building a staff directory then you might only accept people who have a company email address.
With BuddyBoss, you can specify the email domains, extensions, or email addresses that you want to accept, or block from your user registration.
You can even use a wildcard (*) symbol to block entire extensions.
With that done, anyone using a blacklisted domain, extension, or email address will see an error when they try to create an account.
6. Helps You Comply With GDPR
The General Data Protection Regulation (GDPR) is a European Union (EU) law that aims to give EU citizens control over their personal data. If you violate GDPR, then you may get a fine or even jail time. With that said, BuddyBoss can help you create GDPR-compliant forms.
To start, you can make it mandatory for new users to agree to your Terms of Service and Privacy Policy before registering. Simply enable the legal agreement checkbox and BuddyBoss will handle the rest.
The GDPR also gives individuals the right to request their personal data. With that said, BuddyBoss lets registered users request a data export, simply by clicking a button.
With that done, the user will get an email asking them to confirm the data export.
Finally, members can delete their account at any point, which is another important step in creating a GDPR compliant website.
7. Create a Private Network
Whether you sell products or services, teach online courses, or run a non-profit, BuddyBoss lets you build a community around your brand.
However, sometimes you may want to create a private community. In that case, BuddyBoss can stop logged-out users from accessing your website.
Even if you enable this feature, you can still give visitors access to certain pages. For example, you might show a teaser so people know what to expect if they join your community. You might even create a landing page introducing your community to potential new members.
In that case, you can add these URLs or URL fragments in the BuddyBoss settings, and non-members will be able to access that content.
8. Detailed and Customizable User Profiles
BuddyBoss provides a user profile that members can customize with their personal information, avatar, and cover image.
They can also browse other member profiles. If they like a particular profile, then they can start following that person or send them a friend request.
The member can then decide whether to accept or ignore that request.
In the WordPress dashboard, you can customize the default profile fields including marking them as optional or required.
You can also rearrange tabs, or even remove entire tabs from your user profiles. For example, you might hide the Groups, Videos, and Photos tabs so users can’t see this information when viewing another member’s profile.
Finally, BuddyBoss has a Profile Completion widget that allows users to see how much of their profile is complete. In this way, you can encourage users to reach 100% by filling out every part of their profile, which will make your membership site more interesting for visitors.
9. Customizable Members Directory
As already mentioned, BuddyBoss lets users view each other’s profiles, by browsing the members directory.
Underneath every profile, BuddyBoss shows Follow, Connect, and Message options. This gives members a few different ways to connect with each other.
This members directory works out of the box, but you can also customize it in the BuddyBoss settings. In particular, you can choose whether to display the directory in a grid or list review, or let users toggle between both views.
You can also control the information that users can see, which can help protect their privacy. For example, you might show the First Name to all members, while only revealing the user’s Last Name to their Connections.
In this way, you can limit how much personal information users can access.
10. Multiple Profile Types
BuddyBoss gives you the option to create multiple profile types, and then segment your users based on that information. For example, you might create a Student profile type and a Teacher profile type.
With that done, you can create and display different profile fields, based on the profile type.
BuddyBoss will also show the type as part of the user’s profile, which can help members find the profile they’re looking for.
11. Automatic Redirects
BuddyBoss can automatically redirect users after they log in or log out. This can improve the user experience by redirecting them to interesting or relevant content, such as their profile or your most popular product.
You can even take things further by setting up unique redirects based on the profile type. For example, you might redirect Students to your course library, but redirect Teachers to your instructor resource center.
12. Engaging Activity Feed
An activity feed is like a newsfeed for your WordPress website, showing recent activity such as new posts, comments, and group activity. It’s a great way to keep your members updated on what’s happening, and helps to create a sense of community.
To help you out, BuddyBoss comes with a built-in activity feed. By default, this provides members with a quick overview of the content and activities that matter to them. This includes recent posts, interactions, group updates, new forum posts, and even changes to custom post types.
You can fine-tune this activity feed to feature all your site’s content, limit it to specific content types, or show personalized content only. For example, you might limit the feed to posts from the user’s own timeline, connections, groups, and forums, plus any posts they’ve been tagged in.
You can also enable and disable features such as auto-fetching new activity, and allowing users to Follow or Like items in their activity feed.
Every time they make a post, members can specify who can see this content. In particular, they can make the update public, show it to their connections only, or even make it completely private so only they can see it.
13. Manage Your Community
To help manage your online community, BuddyBoss provides a central location where you can see all the user activity across your site.
From here, you can easily respond to these actions by editing them, flagging them as spam, or even deleting them completely.
14. Create Unlimited Social Groups
BuddyBoss lets you create themed groups where members can interact with each other. For example, you might create groups for specific hobbies, geographical areas, lifestyles, universities, sport teams, or other interests.
Members can then join these group and connect with like-minded people.
You might even allow members to set up their own groups, which is a great way to grow an online community without any extra effort from you.
Each group can have its own unique settings. For example, you might make a group public, private, or hidden. You can also allow members to invite other people, or restrict who can post to the group.
If you have lots of different groups, then you can organize them into group types. Visitors can then filter these groups based on type, and hopefully find a like-minded community more quickly.
Similarly, you can organize your groups into hierarchies, with parent and subgroup relationships. For example, you might create a group for an online business and then set up a subgroup for each department within that business.
After creating these groups, members can share content and engage with one another. Depending on how the group is set up, these actions may also appear in each member’s activity feed. This can drive even more engagement.
15. Create Discussion Forums
Forums are a great way to boost engagement on your community website, and encourage members to form relationships with one another.
With that said, BuddyBoss lets you create an unlimited number of bulletin-board style forums.
After starting a discussion, members can subscribe or favorite that conversation. They can also reply with text, photos, emojis, or GIFs, or post reactions such as Like, Heart, or Laugh.
16. Boost Engagement With Polls
Interactive polls are a great way to get feedback and suggestions from your community. Alternatively, they can be a fun way to boost engagement and spark conversations.
With BuddyBoss, you can post polls within groups or the main activity feed.
You can create these polls yourself, or even allow group owners and moderators to run polls within their social groups.
17. Create and Promote Events
Do you run in-person or virtual events? Alternatively, you may simply want to promote events on your WordPress website, or allow users to submit their own events.
With BuddyBoss, you can create private, public, or hidden events. These might be in-person, or you can host virtual events inside your groups by embedding live streams or webinars.
After creating an event, you can send invites, track RSVPs, or even make money online by selling tickets to your events.
18. Supports Video and Live Streams
Do you want to run virtual classes or meetings? Then you’ll be happy to learn that BuddyBoss integrates with Zoom.
This allows you to share your screen, webcam, or content with a single click. You can also boost engagement via features such as live chat, reactions, and polls. Afterwards, you can share the recording, transcript, or chat file with attendees or even people who couldn’t make the meeting.
Do you prefer to live stream instead? Then you can display these streams in BuddyBoss using any embeddable live streaming platform, including YouTube and Vimeo.
19. Private and Group Messaging
Private messaging is a big part of many online communities. It allows users to have private conversations, share personal information or content they don’t want to post publicly, and build stronger relationships.
BuddyBoss allows members to send private messages to each other, or to an entire group.
You can also enable messages from everyone or limit them to friends only, which can make it easier to moderate your site.
20. Network Search
Do you want to help members connect with each other, or find interesting content?
BuddyBoss has a network search feature, which allows members to search profile data, social content, and any custom types. This can help them discover interesting public posts, content shared by their friends, member profiles, and more.
If you want to make some changes, then you can specify exactly what content visitors can search. Simply check and uncheck each box, and BuddyBoss will handle the rest.
21. Automated Notifications
Notifications encourage people to return to your WordPress website, in order to see the latest events, posts, comments, and other content. With that said, BuddyBoss can send notifications in a few different ways.
To start, it can show onscreen notifications about events that happen while members are still on the page.
BuddyBoss can also send automated emails, which are perfect for bringing members back to your site. For example, if you notify someone about a new direct message, then they’ll likely log in to read it.
BuddyBoss comes with various templates that work out of the box. However, you can also customize them with your own messaging.
Finally, BuddyBoss can send web push notifications, which is another powerful way to bring people back to your site.
No matter how you use notifications, you can choose which events to notify your users about. In this way, you can avoid overwhelming your members with constant updates, which can be off-putting and even result in them blocking your website.
22. Ready-Made Email Templates
To keep your membership website running smoothly, BuddyBoss comes with a range of built-in emails including a new account created template, and an email verification template. These templates work out of the box, but they’re also fully customizable so you can add your own text.
You can also add your own website logo and colors, and edit the email footer.
Going further, these messages support dynamic content so you can add the member’s name, username, email address, and other personal information.
Pro Tip: You’ll want to make sure these emails arrive safely in the recipient’s inbox, and not in the spam folder. With that said, we recommend using an SMTP service provider and a plugin such as WP Mail SMTP.
23. Schedule Posts
Scheduling posts allows you to plan your content in advance and even release it at the time when most of your audience are online.
By default, BuddyBoss allows your WordPress site admins to schedule posts in advance. However, you can also give group owners and moderators the option to schedule their content, if you want.
24. Community Moderation Tools
When running an online community, it’s important to maintain a safe and supportive environment, by moderating inappropriate content and behavior.
The good news is that BuddyBoss has a complete set of moderation tools. To start, members can block one another or report inappropriate content. This means they don’t necessarily have to wait for an admin to take action.
You can also set some rules about the kind of content that BuddyBoss should hide automatically. In this way, your members may not even see the inappropriate content.
Finally, BuddyBoss can automatically suspend members who’ve been flagged a certain number of times. It will then notify your site admin, who can decide whether to restore the user’s account or remove them from the site completely.
25. Supports WooCommerce
Do you want to add eCommerce features to your community site? Then you’ll be happy to learn that BuddyBoss integrates with WooCommerce.
This allows you to add an online store to your community, and then sell merchandise, physical products, and digital products to your members.
26. Sell Online Courses
Do you create online courses? Then you can distribute and manage these courses via BuddyBoss, and can even sell your training materials.
To make things even easier, BuddyBoss integrates with many of the top WordPress LMS plugins, so you can continue using the tools you’re already familiar with, such as Tutor LMS, LifterLMS, and LearnDash.
Alternatively, you can sell elearning subscriptions using any compatible WordPress membership plugin such as MemberPress or Thrive Apprentice.
27. Translation-Ready
Do you run a multilingual WordPress website, or have a global community that speaks different languages? With BuddyBoss, you can upload your own language files and translate your community platform into multiple different languages.
BuddyBoss also supports right-to-left languages, giving you even more options.
28. Gamify Your Content
Gamification can keep people engaged with your online community, especially if you create a sense of competition amongst members.
To help you out, BuddyBoss integrates with the free GamiPress plugin, so you can give members points, badges, and achievements for performing positive actions. For example, you might reward them for posting, commenting, or engaging with specific social groups.
For more on this topic, please see our guide on how to build loyalty with gamification.
29. Create a Mobile App
As already mentioned, the BuddyBoss App lets you create custom native Android and iOS apps using React Native. This allows members to interact with your BuddyBoss community on the go.
Users can connect with each other, share content, view activity feeds, and more, in exactly the same way they engage with your WordPress website. If you offer online courses, then you can build an app that allows students to access your elearning on their smartphone or tablet.
Even better, BuddyBoss App automatically syncs with your WordPress website, so users can see all the latest data, content, and activities.
Finally, if you sell physical products or digital downloads, then you can seamlessly collect payments by setting up in-app purchases.
30. Community and Professional Support
BuddyBoss has a ton of features that can help you create online communities. It also integrates with plenty of must have WordPress plugins, so you can unlock even more features and create unique experiences for your users.
However, when there’s so many features to explore you may benefit from some extra help. To start, there’s a knowledge base that covers all the plugin’s major features, along with bonus topics such as how to boost your website’s performance when using BuddyBoss.
There’s also an entire section covering some of the plugin’s most popular integrations such as WishList Member, WooCommerce, and Google reCAPTCHA.
Beyond that, there’s a blog where the BuddyBoss team shares advice on all kinds of topics, including how to improve your site’s WordPress security and search engine optimization.
In addition, they run regular webinars and have released a video course on how to get started with BuddyBoss.
Do you prefer one-on-one help? Then you can submit a support ticket and a member of the BuddyBoss team will get back to you.
When submitting a ticket, try to include as much information as possible, so the experts can understand your problem fully and post a helpful response. For more on this topic, check out our guide on how to properly ask for WordPress support.
BuddyBoss Review: Pricing and Plans
Unlike some other community plugins, you can access all the features no matter what plan you buy. However, the plan that’s right for you will vary depending on the number of sites where you want to use BuddyBoss.
- For $299, you can install BuddyBoss on a single WordPress blog, website, or online store.
- Priced at $349, you can use BuddyBoss on up to 5 sites. With that said, this is a good choice if you want to add membership or social features to multiple sites.
- For $499, you can use this plugin on up to 10 websites. That said, this plan is ideal if you run a WordPress development agency and want to use the same plugin across multiple client sites.
Want to help members interact with your BuddyBoss community on the go? Then you can buy a BuddyBoss Web and BuddyBoss App bundle for $4,999.
BuddyBoss Review: Is It the Right Community Platform for You?
To sum up this BuddyBoss review, we’re confident that it’s a great social and community-building plugin. It can add a ton of social features to your site, including discussion forums, social groups, events, and direct messaging.
BuddyBoss also integrates with many popular LMS plugins including LearnDash and LifterLMS, so you can create a training website. Similarly, it integrates with popular eCommerce plugins including WooCommerce, so you can sell products to your members.
We hope this BuddyBoss review helped you decide whether it’s the right community plugin for you. Next, you may want to see our guide on how to track website visitors to your WordPress site, or check out our expert pick of the best contact form plugins.
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