14 Best AI Chatbots Software for Your Website Compared (2024)

Are you looking for the best chatbot software for your site?

Chatbots allow you to free up time by automatically answering common customer questions. They can also be used to generate leads, improve user experience, and make more sales.

In this article, we have handpicked the best AI chatbots software for your WordPress site to improve customer experience and boost conversions.

1. ChatBot.com

ChatBot allows you to easily make chatbots using their drag and drop chatbot builder. You don’t need to do any coding or have any special technical skills.

It even comes with pre-built templates that you can use as a starting point to quickly get your AI ChatBot up and running. These templates include different scenarios like selling products, customer service, recruitment, bookings, and more.

ChatBot integrates with your WordPress website and can be used along with top live chat software well as other popular apps that you may be using to grow your business.

ChatBot is also a great chatbot for Facebook messenger powered by the same AI-driven software. This gives you a powerful tool to retarget customers on Facebook, collect data, and spend money wisely on Facebook ads.

They offer a free 14-day trial (no credit card required) which helps you try it out before choosing a paid plan.

Integrating ChatBot within our own businesses is a big priority for us currently. ChatBot is a great tool for us because it lets us seamlessly forward users to our live support teams where needed.

For step by step instructions, see our tutorial on how to add a chatbot in WordPress with ChatBot.

Pricing: ChatBot costs from $52 per month, which includes 1 active chatbot and 1000 chats per month. For more details, see our complete ChatBot review.

2. HubSpot

HubSpot is a powerful CRM and suite of marketing tools that includes live chat and a smart chat bot builder.

The live chat design is completely customizable, so you can match your website’s colors and branding. You can also easily create automated chatbot responses and workflows without having to know any code.

The chat also integrates with HubSpot’s powerful CRM features so you can follow up with all your leads.

Besides their AI chat bot, HubSpot also offers powerful marketing tools like segmentation, cart abandonment emails, email templates, and in-depth analytics data.

Pricing: HubSpot’s live chat and chatbot builder are included in their Sales Hub plan. You can get started with HubSpot’s free chatbot, but you’ll need to upgrade to a paid plan starting at $20/month to access all their other features.

3. Tidio

Tidio is a live chat platform powered by chatbots. It allows you to communicate your clients by using web and mobile friendly chatbot, Facebook Messenger chatbot, and more.

It comes with an easy dashboard and a mobile app to answer all user inquires at any time from anywhere. You can also use automation as much as you like to answer customer questions and design funnels that lead to conversions.

You can use a chatbot template or create your own chatbot scenarios based on keywords and customer behavior on your site. It is easy to use and integrate with your eCommerce platform, email marketing, and help desk software.

Pricing: Starting from $29 per month for 100 conversations. They have a free plan too but it offers limited automations with chatbots.

4. Heroic KB AI Assistant

Heroic KB, by HeroThemes, is one of the best knowledge base plugins for WordPress. It also comes with a powerful Heroic AI Assistant feature, which lets you easily create a custom chatbot to handle customer inquiries in real-time.

Using this plugin, you can add a searchable knowledge base to your existing site so that visitors can quickly find answers to their questions. To further streamline and reduce customer support requests, you can build a custom chatbot in minutes, no need to hire a developer.

Plus, the custom chatbot, powered by ChatGPT, is trained directly from your knowledge base. This makes it easy to provide accurate and personalized responses based on your particular product or service.

Pricing: Starting at $149.50 per year. However, you need the Heroic KB Pro plan to access the AI chatbot features, which costs $399.50 per year.

5. ManyChat

ManyChat is a Facebook messenger chatbot builder. With more than 1.3 Billion people using Facebook Messenger, it allows you to have a wider reach and more powerful retargeting options on the Facebook platform.

In simpler words, it helps you make sales, decrease cart abandonment, capture leads, and more by using Facebook Messenger.

It comes with a simple drag and drop interface which makes it super easy to set up a chatbot for your Facebook page. You can automatically welcome new users, point them to products, schedule messages, respond to specific keywords, and much more.

Pricing: ManyChat has a free plan that you can use to get started. This includes basic quick-start templates, 2 drip sequences, and up to 10 tags for audience segmentation. The premium plan has unlimited drip sequences and tags, plus split testing, buy buttons, and more.

6. Freshchat

Freshchat allows you to build chatbots for WhatsApp, Messenger, Apple Business Chat, mobile, and web.

It is powered by Freddy, their artificial intelligence algorithm. It is designed to detect intent and engage with the customer, rather than simply being intended to free up the time of your live chat agents.

Using their machine learning technology, Freshchat can even provide you with a list of customer and prospect questions that need precise or better answers.

Pricing: Starting at $19 per agent per month. There’s a free plan that you can use to build chatbots, but you need to upgrade to a premium plan to deploy them.

7. Drift

Drift lets you combine live chat and an automated chatbot, like many of the tools on this list. It also integrates with the most popular CRMs and email marketing services.

Drift allows you to proactively start conversations with customers that are already engaged with the products or services on your website. It is designed to use conversations for conversions and allows you to create scenarios that help you get more sales.

It offers integrations with many third-party tools such as Zendesk, Help Scout, and more.

Drift is more suitable for fairly large businesses, and the pricing reflects that. If you’re just starting to make money online, we recommend that you try one of the other tools on our list.

Pricing: Drift costs from $2,500/month billed annually, which includes live chat, custom chatbots, conversational landing pages, and more.

8. Chatfuel

Chatfuel is a powerful chatbot platform for Messenger, Facebook, Instagram, and WhatsApp. You don’t need any coding knowledge or previous experience to use it.

Lots of different companies use Chatfuel, including large brands like Adidas, T-Mobile, LEGO, TechCrunch, and more.

You can use your bot to increase sales, to qualify leads, or to provide answers to frequently asked questions. This lets you save a lot of time for your customer service team.

There is plenty of documentation on the Chatfuel website to help you build a bot easily. This includes advice on how to make sure you follow Facebook’s rules for using a Messenger bot.

Pricing: Chatfuel costs from $14.39/month for 500 conversations. There’s also a free version called Chatfuel Lite that offers a fully-featured bot.

9. Zendesk Chat

Zendesk Chat is part of Zendesk, a popular customer support platform for businesses. It has features that let you handle support tickets, chat live with your customers, and more.

You can use automated messages within Zendesk Chat, such as triggering messages based on what your customers are doing. You can also optimize your messages by testing which ones have a high engagement rate.

You can even integrate it with other chatbot tools if you want more advanced chatbot features.

However, some users find Zendesk difficult to use, so you may want to look at Zendesk alternatives.

Pricing: Zendesk Chat costs from $55 per agent per month, when billed annually. You can take a 14 day free trial (no credit card details needed).

10. Quriobot

Quriobot is a simple chatbot that has a free plan, making it a good option for small companies on a tight budget.

Like other chatbot software, it has simple drag and drop functionality. You can either build conversations from scratch or use one of the available templates. You can also create several bots at once.

You can adjust Quriobot’s styling to fit your website’s color scheme and you can even add custom CSS if you want to.

Quriobot integrates with help desk software such as LiveAgent, if you want a complete solution that gives you a support desk, live chat, and more.

Pricing: Quriobot has a generous free plan that allows you up to 500 chats per month, with unlimited bots and organization members. If you want more chats per month, or if you want to remove the Quriobot branding, you need to pay from $14/month.

11. Intercom

Intercom is a flexible tool that can be used as a chatbot or for live chat with a human agent. You can use it to automate your marketing and to boost customer engagement.

Intercom’s whole approach is designed to be conversational, to help you build relationships and have meaningful customer interactions. It’s easy to scale as your business grows, too.

With Intercom, you can personalize your chatbot’s conversations with customers. You can filter and target customers based on what they do (or don’t do) and you can group them into segments based on their attributes and behavior.

Intercom integrates with email marketing services, Slack, Google Analytics, Salesforce, CRM software, Zapier, and more.

Pricing: Intercom’s Essential package costs from $39 per agent per month. There’s also a $0.99 charge per chatbot resolution. You can take a free 14 day trial to test out the software (credit card details are required).

12. TeamSupport (formerly SnapEngage)

TeamSupport is designed to help you with both sales and support. You can use it on your WordPress site. It also integrates with Facebook Messenger, and other popular software.

It comes with ready-to-use bots, such as the Info-Capture and the Answer Bot. You can also create custom bots using the custom bot API. Other key features include omni-channel conversation management, multilingual automatic translation, widgets, routing, and more.

If you run a healthcare site, then TeamSupport offers HIPAA compliant live chat, chatbots, and SMS messaging to provide secure, user-friendly conversations for medical practices.

Pricing: TeamSupport costs from $29 per user per month, billed annually. To access the chatbot addon, you need at least the Enterprise plan, which costs $39 per user per month.

13. LivePerson

LivePerson offers live chat software, as you might expect from their name. You can also use it to create automated conversation flows using AI-powered chatbots.

Your chatbots can have many use cases including connecting potential buyers to a live agent, sending offers based on the customer’s interests, and even scheduling appointments or meetings.

Customers can also check on their order status, find out their account balance, and get answers to billing or payment questions.

As well as integrating with your WordPress site, LivePerson can be used on social media platforms like Facebook, Twitter, and more.

Pricing: LivePerson doesn’t provide a standard scale of prices. Instead, you need to contact them for a quote.

14. Ada

Ada is a chatbot that can tailor its responses and recommendations based on the customer’s information, intent, and interests. It’s designed to be simple to use, so that your support team can set everything up. There’s no coding involved.

The chatbots work for websites, social media, and even SMS text messages. You can also integrate Ada with your live chat so that customers can move seamlessly from the chatbot to a live agent.

Pricing: Ada doesn’t provide prices upfront. Instead, you need to chat with the sales team or request a demo to find out how much it will cost you.

Our Pick: Best Chatbot Software

For most businesses, we recommend ChatBot.com as the best AI chatbot software because it’s easy to use and comes with pre-made workflows.

They also offer many built-in integrations with third-party marketing services, and the pricing is fairly affordable compared to other solutions.

If you’re looking for alternatives, then please take a look at HubSpot Chatbot or Tidio.

We hope this article helped you learn about the best AI chatbots software for your WordPress site. You might also want to take a look at our guides to the best live chat software and best business phone services for small businesses.

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