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Como corrigir o problema de upload de imagens no WordPress (7 dicas fáceis)

Os erros de upload de imagens podem ser frustrantes, especialmente para iniciantes. Em um momento, tudo funciona bem e, no momento seguinte, você não consegue carregar uma imagem sem fazer nenhuma alteração.

Esse é, na verdade, um dos problemas comuns de imagem no WordPress. A boa notícia é que corrigi-lo é mais fácil do que você imagina.

Já nos deparamos com inúmeros problemas de upload de imagens em nossos próprios sites WordPress, portanto, sabemos como esses erros podem ser irritantes. Felizmente, isso também significa que conhecemos vários métodos para solucionar e corrigir esses problemas.

Neste artigo, vamos orientá-lo nas etapas para corrigir problemas de upload de imagens no WordPress. Continue acompanhando e você voltará a fazer upload de imagens em pouco tempo.

Fixing image upload issues in WordPress

O que causa o problema de upload de imagens no WordPress?

Existem alguns motivos comuns pelos quais você pode ter problemas para fazer upload de imagens no WordPress.

Primeiro, os problemas entre navegadores podem ser um fator. Às vezes, uma imagem é carregada sem problemas em um navegador, mas não em outro. Navegadores diferentes lidam com uploads de arquivos de forma diferente, o que pode causar problemas.

Nomes de arquivos inválidos também podem causar problemas. Se o nome do arquivo de imagem tiver caracteres especiais ou espaços, o WordPress poderá não aceitá-lo. É por isso que recomendamos sempre usar nomes de arquivos simples com letras, números e traços.

O cache também pode interferir nos uploads de imagens. Um cache desatualizado pode causar todos os tipos de problemas, portanto, a limpeza do cache do site pode resolver os problemas de upload.

Além disso, alguns plug-ins podem entrar em conflito com o processo de upload de imagens. Um plug-in pode estar causando um problema sem que você perceba. Por exemplo, as configurações ou os recursos de um plug-in às vezes interferem na função de upload.

Ou seu tema pode ser o culpado. Alguns temas não são desenvolvidos adequadamente e podem interferir nos uploads de imagens. Um tema mal codificado pode criar conflitos e erros que impedem uploads bem-sucedidos.

Também pode ser devido a permissões de arquivo incorretas. Isso significa que o WordPress não pode gravar na pasta de uploads e você enfrentará erros durante o upload se as permissões não estiverem definidas corretamente.

Por fim, pode ser um problema de limite de memória. Se o seu site não tiver memória suficiente alocada pelos serviços de hospedagem, ele não conseguirá lidar com arquivos grandes. Isso pode resultar em erros de upload ou uploads incompletos.

Não quer lidar com problemas de imagem por conta própria? Deixe que os especialistas do WPBeginner Pro Services o ajudem! Oferecemos suporte emergencial ao WordPress a preços acessíveis para corrigir rapidamente problemas de imagem do WordPress ou quaisquer outros erros. Pare de se estressar com seu site e cuide dele. Confira os serviços de suporte do WordPress hoje mesmo!

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Como corrigir o problema de upload de imagens no WordPress

Entender as causas comuns dos problemas de upload de imagens no WordPress é a primeira etapa. E agora que você conhece alguns dos motivos mais comuns dos problemas de upload de imagens no WordPress, mostraremos como corrigi-los.

Aqui está uma rápida visão geral de todas as dicas que abordaremos neste guia:

Pronto? Vamos começar.

Dica 1: recarregue a página ou teste com um navegador diferente

Em primeiro lugar, na maioria das vezes, recarregar a página pode corrigir o problema. Isso pode parecer uma solução simples, mas geralmente funciona.

O problema de carregamento de imagem pode ser causado pela expiração de sua sessão de login. Se isso acontecer, recarregar a página ou navegar de volta a partir de outra guia fará com que você seja desconectado. Você precisará fazer login novamente.

O problema também pode ocorrer porque o WordPress está perdendo a conexão com o navegador. Isso pode ocorrer devido a problemas com seu provedor de serviços de Internet ou a problemas temporários com seu host do WordPress. A recarga da página e o recarregamento do arquivo de imagem podem resolver esse erro.

Outras vezes, o problema de carregamento de imagens pode estar relacionado ao navegador. Você pode tentar carregar a imagem usando um navegador da Web diferente. Isso pode ajudá-lo a identificar se o problema é específico do seu navegador atual.

Dica 2: Faça o reenvio da imagem por meio da biblioteca de mídia

Se o problema persistir após recarregar a página ou mudar para um navegador diferente, tente recarregar a imagem por meio da biblioteca de mídia.

Portanto, em vez de carregar a imagem diretamente no post ou na página, acesse Mídia ” Adicionar novo arquivo de mídia no painel do WordPress.

Em seguida, basta clicar em “Select Files” (Selecionar arquivos) e tentar fazer o upload da imagem nesse local.

Uploading images through the Media Library

Às vezes, isso pode corrigir o problema.

Dica 3: Renomeie seu arquivo de imagem

Se o nome do arquivo de imagem contiver espaços, o WordPress poderá rejeitá-lo. Além disso, você deve evitar o uso de caracteres especiais como ‘#’, ‘!’ ou ‘@’. Esses caracteres podem criar problemas porque os servidores e navegadores da Web podem não ser compatíveis com eles.

Portanto, vamos nos certificar de renomear o arquivo de imagem para algo simples e direto. Você deve usar apenas letras, números e traços.

Por exemplo, em vez de “minha imagem nº 1!.jpg”, você pode renomeá-la para “minha-imagem-1.jpg”.

Dica 4: Limpe seu cache

Um cache desatualizado pode levar a vários problemas, inclusive problemas de upload de imagens.

O cache é usado para acelerar seu site armazenando cópias de seu conteúdo, mas às vezes pode causar conflitos. Um cache desatualizado ou corrompido pode impedir que novos uploads sejam reconhecidos ou processados corretamente.

A atualização do cache geralmente pode resolver o problema, garantindo que o site processe o novo upload sem que dados antigos e conflitantes atrapalhem.

Felizmente, é fácil limpar o cache de seu site. Isso geralmente pode ser feito por meio do plug-in de cache, como o WP Rocket, ou do painel de controle do provedor de hospedagem.

How to clear the WP Rocket cache manually

Em seguida, talvez você também queira limpar o cache do navegador. Seu navegador armazena cópias de páginas da Web, inclusive imagens, para carregar os sites mais rapidamente na próxima vez que você os visitar. É por isso que um cache de navegador desatualizado pode causar problemas com novos uploads.

Para limpar o cache do navegador, normalmente é necessário acessar as configurações do navegador, localizar a opção para limpar os dados de navegação ou o cache e selecioná-la.

Para obter mais detalhes sobre a limpeza do cache, consulte nosso guia sobre como limpar o cache do WordPress. Depois que o cache for limpo, tente carregar a imagem novamente.

Dica 5: Verifique se há problemas com plug-ins e temas

Às vezes, os plug-ins ou temas entram em conflito com o processo de upload de imagens. Isso pode ocorrer porque alguns plug-ins ou temas não são totalmente compatíveis com a versão mais recente do WordPress ou entre si.

Para diagnosticar e corrigir isso, você precisará executar algumas etapas de solução de problemas.

Primeiro, você deve desativar todos os seus plug-ins. Para fazer isso, vá para a seção “Plugins” no painel do WordPress e selecione “Desativar” para cada plug-in.

The Deactivate button under a plugin's name

Você também pode desativar todos eles de uma só vez.

Para obter instruções mais detalhadas, consulte nosso guia sobre como desativar facilmente os plug-ins do WordPress.

Em seguida, você pode mudar para um tema padrão, como o Twenty Twenty-One.

Você pode fazer isso acessando Appearance ” Themes (Aparência ” Temas ) no painel do WordPress e ativando o tema padrão.

Activating Twenty Twenty-One

Essa etapa o ajuda a determinar se o problema está relacionado ao seu tema atual.

Em seguida, tente fazer o upload da imagem novamente. Se o upload funcionar, isso significa que um de seus plug-ins ou o tema anterior causou o problema.

Para descobrir a causa exata, você pode começar a reativar os plug-ins um a um. Depois de ativar cada plug-in, tente fazer upload de uma imagem novamente. Dessa forma, você poderá encontrar o plug-in específico que está causando o conflito.

Se o problema reaparecer após a ativação de um determinado plug-in, você encontrou o culpado. Agora é hora de procurar uma alternativa ou entrar em contato com o suporte do WordPress.

Se a troca de plug-ins não resolver o problema, ele pode estar relacionado ao tema que você estava usando. Você pode entrar em contato com o desenvolvedor do tema para obter suporte ou considerar o uso de outro tema do WordPress.

Dica 6: Ajuste as permissões de arquivo

O problema de upload de imagens no WordPress também pode ocorrer devido a permissões de arquivo incorretas. Seus arquivos do WordPress são armazenados no servidor de hospedagem na Web e precisam de permissões específicas de arquivo e diretório para funcionar.

Permissões de arquivo incorretas impedem que o WordPress leia ou faça upload de arquivos no servidor de hospedagem. Você pode receber o seguinte erro do WordPress ao fazer upload de um arquivo de imagem:

‘Não foi possível criar o diretório wp-content/uploads/2019/04. Seu diretório pai pode ser gravado pelo servidor?

Unable to create directory error

Ou você pode ver o erro:

‘O arquivo carregado não pôde ser movido para wp-content/uploads/.’

Outro sinal desse problema é que suas imagens desaparecem da biblioteca de mídia do WordPress.

Missing images in media library

Meu site estava funcionando bem antes. Quem alterou as permissões de arquivo?

Isso pode acontecer devido a vários motivos. Uma configuração incorreta em seu servidor de hospedagem compartilhada pode, às vezes, alterar essas permissões sem que você faça nada.

Por exemplo, seu provedor de hospedagem na Web pode ter executado uma atualização que alterou inesperadamente as permissões de arquivo.

Se tudo o mais estiver funcionando bem em seu site WordPress, basta aplicar as permissões de arquivo corretas para corrigir o problema de upload de imagens.

Observação: esse método é um pouco mais avançado. Se precisar de ajuda, não hesite em entrar em contato com nosso Suporte de emergência para WordPress para obter assistência.

Alteração das permissões de arquivos

Para alterar as permissões dos arquivos, você precisará usar um cliente FTP.

Primeiro, vamos nos conectar ao seu site via FTP e, em seguida, mudar para a pasta /wp-content/. Dentro dela, você encontrará a pasta uploads, que é onde o WordPress armazena todos os uploads de mídia, inclusive imagens.

Agora, clique com o botão direito do mouse no diretório de uploads e selecione “File permissions” (Permissões de arquivo).

Opening file permissions dialog box for uploads folder

Isso abrirá a caixa de diálogo de permissões de arquivo.

A partir daqui, você precisará definir as permissões de arquivo para o diretório de uploads e todos os subdiretórios dentro dele como “744”.

Change folder permissions

Para fazer isso, digite 744 na caixa de valor numérico e marque a caixa ao lado de “Recurse into subdirectories”. Em seguida, basta clicar no botão de opção Apply to directories only (Aplicar somente a diretórios).

Continue e clique no botão “OK” para aplicar essas alterações. Seu cliente FTP começará a aplicar as permissões de arquivo aos diretórios.

Observação: se a configuração das permissões de diretório para 744 não resolver seu problema, tente 755.

Na próxima etapa, você precisará definir permissões de arquivo para todos os arquivos no diretório de uploads.

Para fazer isso, clique com o botão direito do mouse no diretório de uploads e selecione permissões de arquivo. Na caixa de diálogo de permissões de arquivo, altere o valor numérico para “644”.

Em seguida, marque a caixa ao lado de ‘Recurse into subdirectories’ e selecione Apply to files only’.

Por fim, basta clicar no botão “OK” para aplicar essas alterações.

File permissions

O cliente FTP agora alterará as permissões de todos os arquivos dentro da pasta de uploads. Uma vez feito isso, você pode voltar à área de administração do WordPress e tentar fazer upload de imagens novamente.

Se você tiver algum formulário de upload de arquivo em seu site, teste-o também.

Observação: se você não souber como usar um cliente FTP, também poderá usar o gerenciador de arquivos fornecido pela empresa de hospedagem do WordPress. Como as capturas de tela variam de acordo com a hospedagem, você precisará falar com o suporte deles para obter instruções.

Dica 7: Aumente o limite de memória do PHP

Às vezes, os problemas de upload de imagens ocorrem porque o WordPress não tem memória suficiente para processar o upload. Aumentar o limite de memória do PHP pode ajudar a corrigir esse problema.

Normalmente, você pode fazer isso editando o arquivo wp-config.php. No entanto, a maneira mais fácil é entrar em contato com o provedor de hospedagem para obter ajuda. Eles podem aumentar seu limite de memória.

Para obter mais detalhes, consulte nosso tutorial sobre como aumentar o limite de memória do PHP no WordPress.

Esperamos que este artigo tenha ajudado você a corrigir o problema de upload de imagens no WordPress. Talvez você também queira ver nosso guia completo de solução de problemas ou nosso guia sobre como corrigir os erros mais comuns do WordPress.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

297 ComentáriosDeixe uma resposta

  1. Syed Balkhi

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
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  2. Manpreet

    My permissions are 755 but unable to upload images

  3. johaness

    hi , how can I solve this problem. of inserting image in post, , after uploading pic. when I click on insert into post nothing happens

    • Ravi Kant Singh

      Try clicking ‘file url’ button first it fetchs url, then click insert into post. Hope it works for you.

  4. Ed S

    I tried this initially with 744. This stopped any images appearing at all for me on either wp-admin or my live website. Which was worrying and panic inducing!
    So then tried 755, and images are appearing again on my live website. Which is a relief.
    Still having exactly the same issue with uploading images though. Getting ‘http error’.

    • Angelica Perduta

      Same problem here. for images over a certain size. They do appear in the media library but with no thumbnail and can’t be edited. Small images do work however.

  5. JOY DUTTA

    When i go for 744 all thumbnail are shown but uploading error remain
    but when i go for 755 thumbnail gone but uploading error solved..
    Now what shall i do.

    • WPBeginner Support

      Hi Joy,

      Please ask your hosting provider, they can also fix directory permissions issue for you.

      Administrador

      • JOY DUTTA

        Thanks for reply
        Today i checked also some images are uploaded but some images shown error in uploading

  6. Edo Escada

    Hi,
    I did my way, solved very well

    Go to your hosting cPanel, go to PHP Version in the Software block..
    Go to PHP Options in the right button
    Edit to be like this :
    :
    memory_limit 1024M
    post_max_size 128M
    upload_max_filesize 64M

    Then back to cPanel frontpage

    Go to ModSecurity in the Security section
    Change to Disable for your domain.

    VOILAA !!!!

    Regards
    Let me know your success story

    • Atif

      Thanks a bunch dude, nothing else worked, but this PHP options setting worked for me.

  7. Tom

    If the issue is cropping up after transferring a site to a new domain this works for me:
    open the Settings menu, and select Media. If you see a file path with a textbox displaying where the files should be uploaded to, delete the text in the file path textbox, and click Save Changes once you’re done.

    No try uploading an image, should work fine.

    • Katie

      Thanks – that solved my problem. The server path had somehow been defined in Settings > Media. Removed it and replaced with the default wp-content/uploads, saved and that fixed it :-)

    • Gord

      Hi Tom,

      I just wanted to say thank you as well. Your post saved me a lot of grief! I used a plugin to migrate a site to a new provider. The tool is excellent, but in this instance were so many files in my uploads directory that I needed to exclude images and move them separately via ftp. I spent an hour carefully checking file permissions and ownership in the Wordpress uploads directory until I came across your post. Sure enough, nder “Settings / Media” there was a hardcoded path valid only with my old hosting provider. Great post!

    • Vu

      Thank you very much. My problem was same and your solution was great

    • ceesay

      Thank you, thank you, thank you!! This happened when I migrated this site. Hasn’t happened to any of the other sites I’ve migrated, but the Settings>Media path was exactly the problem.

  8. Mika Kaakinen

    Changing folder permissions to 755 resolved the issue for me. Thank you!

  9. Vimal

    I am facing a very basic problem, i tried many theme but when i add an element on a fresh new page it show the default content of (pagename and the recent post widget is visible and other widgets are behind my element i.e Slider) behind my slider or hero image Guyz PLz Help me

  10. Mark Hetherington

    I must have read two dozen different fixes fir this image error thing, then found a solution that s far, far easier than anything else I have read. In fact here’s the solution in three words: Change your browser.

    Yep, that’s all I did. I’ve tried lots of different “solutions” with no joy, then just by chance I was working on a different computer one day, using Opera instead of Chrome (I’ve had the error with IE, Edge, Firefox etc. too) and I had no problem uploading my images. I’ve been using Opera for the purpose for months now and never had the HTTP error since.

    I’m not saying it will work for every occurrence but it’s got to be worth a try!

    • Toon

      Wow! worked for me! Safari -> Chrome on OSX

  11. pooja

    I have problem ..I want somebody help me please..
    Some content of website like footer content are not displayed on chrome but it displayed on other web browser.I also change the Setting of chrome but its not work .So please help me…

  12. Pooja

    I have my old pictures in wordpress.
    But i’m unable to upload new images.

    Everytime i got this message….” Unable to create directory uploads/2017/09. Is its parent directory writable by the server”

    I tried all
    744
    755
    644
    but three of them didn’t works for me

    please tell any suggestion ?

    • Heather

      Me too! I even thought I fixed the problem by increasing the upload size through the Media section under Settings and nope! You know what got it to work?

      Resizing my freaking images. Silly me thought I was doing that through the settings on Wordpress, but nope!

      I have a Mac and I resized my large images to 1920×1080 or less and made sure my Media Settings allowed that and sure enough, it works! All those hours of frustration… *sigh* I hope that helps!

      • Joe

        I have no problem with inserting photos by doing so inside a paragraph and wraping text around it. But I cannot insert a larger photo in an area free of a paragraph. The size of the photo doesn’t change even though the file is larger. I changed the settings (media/settings) but nothing works. Can you help?

        • WPBeginner Support

          Hi Joe,

          Here is a simple tip that you can try if you haven’t already tried it. Press the enter key twice after adding a paragraph. Click on the upload media button to upload your photo. In the right column, select Full Size and then click on the insert image button. As soon as photo appears in your visual editor, press the enter key twice and start typing.

  13. Alice

    It still doesn’t solve my problem. I recently moved my newly created website from a subdomain to my main domain and everything worked fine except for my uploads. I went to my optons.php and tried to change my upload path. I noticed that when I tried to upload a file, the file is not even in my folder, doesn’t show up in my media library as a thumbnail. However, when I clicked on the broken image and clicked “edit image,” the image actually showed up!!! How weird! How can I fix my problem?

    • Melina

      Hi Alice, I have exactly the same problem! I tried all the solutions that are given down but because my problem is with my multisite duplicates and not with the root site, none of them works. I can uploads the pictures, the sub-site recognizes they are there but shows just grey thumbnails. When I go to my ftp all access are correct and I have already tried changing the upload path. Nothing works! Could you solve your problem? What was the solution??

      • Lakshya Mohan

        Similar problem is occurring with me. I have tried everything but still no use. When I upload an image, I see a blank thumbnail clicking on which I see a blank preview, but if I click on edit then only I am able to see the image. When I put that image in any post I see a broken link.

        • Chris Culver

          did anyone find the solution to this issue. I am having the same occurrence with a cloned site that was created to work on for a site rebuild

  14. Rafia khan

    Thank you so much for the help. It worked for me as well

  15. Tammy

    I refreshed cache in WordPress and that fixed it.

  16. mosh

    changing file permissions to 655 worked!

  17. Temi

    This is what I did to mine:

    I have moved my main file from one folder to the other in same cPanel and done some redirection. I didn’t change the LINK in Media setting for folder location so rather than images being located in the folder for the current domain directory, it was searching for images in the folder off the current one.

    Just go to Settings in your wordpress dashboard, locate Uploading Files, Store uploads in this folder and check the directory (link) in that box. If the domain name is the old one you transferred from, then change it to your current one and save. Try upload images again and you would be glad.

    • Robert

      Thanks to the author and also Temi, both your tips helped fixed my issue. I initially created my WP site in a subdirectory as well and subsequently moved it to the root folder to go live, not realising that Media settings was one of the places where I needed to update with the new URL to remove the subdirectory.

      Just to clarify for everyone else, the Uploading Files field is under Settings > Media.

    • Balram N.

      Temi, you are godlike. The uploads folder path setting on WP was the freaking issue!!!! Thank you so much.

  18. Alex mwailu

    I am proud to solve your problems people…Just Login to your Cpanel and deactivate ModSecurity, just deactivate it.then you will be able to upload your images comfortablly

    • Dominic

      Thanks Man, you just saved me, But is there any Disadvantage of Disabling Mod Security

  19. Lee Pascoe

    My images have uploaded into the media library, with no error messages and no permission problem.
    However, when I click Insert into Post, it remains blank.
    In Manage Products, there is a series of icons saying “No Image”
    I have tried this several times, and have 6 of the same images in the Media library, (which I can’t delete!) but still no images on the product page.
    I have tried this with 4 different pictures for 4 different products.
    Help!

  20. Divine Raphael

    The fiirst step worked perfectly well for me!!! Thanks WP Beginner

  21. Paul Keating

    If this problem seems to be only when using google chrome- I found the answer to cure this problem as follows:

    Go to settings on chrome- if you are signed in to chrome- sign out. reset the browser, clear the cache, reboot the machine and use chrome without signing in- presto !!!

    You should now be able to upload images using the normal way. let me know if this works for you !

  22. Dheeraj Soni

    Hello,

    I have been facing the issue of new image uploads being shown broken. I tried changing values from 755 to 744 & 711 & did 644 as well as as 655 but the issue is still persisting.. please suggest me how do i get this resolved?

  23. Mayaprakash Pant

    Hey, while I’m trying to upload images, it shows an error message:
    “Image Upload Error. Precondition Failed”
    How To Solve This?

  24. joe

    I’m having a strange issue related to this that i dont see anything similar in the thread. I uploaded a few images just fine a couple weeks ago. we were updated to the latest WP version at the time. Today I am going to upload images and the progress bar begins, and then just sticks at about 25%. never moves from there. I get no error message or anything. But when i click to leave page it just leaves – there is no “do you want to leave page while…” message. and then when i come back there is no progress bar or anything. The image is simply not there, no is there any indication i tried to upload it. I didn’t change anything in the settings between the time when i could upload images, and i tried deactivating the only plugin i installed and it did nothing.

  25. Sandeep

    I have a different problem

    When i want to upload pictures, i’m not even getting the folder to select the image. Please help me out

  26. Ahson

    I am facing the image issue with FEW images on my WP website. When I tried to change the permission to 744, ALL of the images were GONE. Please assist how I can have these images appear again.

    Also, I am not using FTP, I am directly changing from Godady hosting panel.

    • sherin

      Please change numeric value as 755 then your pictures will appear gain

    • thor

      Hi, guys, this is how I fix the image issue in WordPress library

      In cPanel, in the Files section, click File Manager.
      Select the button for Web Root (public_html/www).
      hit the setting icon in the right
      Place a checkmark in the box titled Show Hidden Files (dotfiles).
      Click Go.
      Review the numbers listed under the Perms column in File Manager.
      Directories and folders should be set to 755.
      Executable scripts within the cgi-bin folder must be set to 755.
      Images, media, and text files like HTML should be set to 644.
      Or you check the htaccess file by following this:

      Bad .htaccess, Invalid Command

      In the (dot) htaccess file, you may have added lines that are either worded incorrectly or conflicting with another coding in the file. The best way to troubleshoot this is to comment out the lines in the .htaccess file.

      Always make a copy of the .htaccess file before making any changes to it.
      You can comment out a line in the .htaccess file by adding # to the beginning of that particular line. For example, if the code in the .htaccess file looks like:

      DirectoryIndex default.html
      AddType application/x-httpd-php5 php
      Then, try commenting it out like so:

      DirectoryIndex default.html
      #AddType application/x-httpd-php5 php
      Broken lines and lines that start with php_flags are the most common mistakes. If you cannot determine which line is the problem, then comment out every line.

      usually, the problem come from the line whit the jpg, png, in the code tray to comment this line like so (add # in front of the code line ) and then save
      go to your library and tray to upload a picture

  27. Sara

    Hi,

    We have recently got hacked and figured out that the images weren’t showing because the uploads folder was missing in Filezilla. We tried creating a new folder but it disappears as soon as we refresh. I can upload images in wordpress but they are seen as broken. Is there any way to fix this problem?

    Your help is greatly appreciated!

    Sara

  28. Naomi Kroneck

    Hello,

    We have been trying to update the pictures on our website because they are outdated. We have several different pages that also have videos and when I try to update the pictures on those pages the videos disappear. But as soon as I delete the new pictures the videos come back. I am not sure what is going on.

  29. pule

    Hi, my media library images are all broken and even if I upload new ones .. I tried changing permissions on c panel to 744, 755, 655 but still no changes on building on page builder …how do I fix this problem

      • Musab

        Hi WpBeginner Support ,

        what do you mean by changing all file permission to 644 , like all files on my website ? or just upload file and his children ?

        I’m facing the same issue and no solution worked for me till now , when I tried to change image format to bmb it works !

        please anyone know how to fix this tell us .

  30. Mandy

    I changed my file permissions to 655 and that worked! So happy it’s fixed such a relief! Thanks for the article!

    • WPBeginner Support

      Hey Mandy,

      You are welcome. We are glad you found it helpful :)

      Don’t forget to follow us on Facebook for more WordPress tips and tutorials.

      Administrador

  31. Mark

    I had this problem and tried the above solution but it did not work. What I did was in the Settings/Media area of my Wordpress Admin Dashboard I unchecked the option to organise my uploads into month- and year-based folders and after that it worked fine!

  32. Dave Hamelink

    Hello,

    I am currently experiencing issues when trying to upload a new image to the media library. It gives the error: error during uploading, please try again later.

    I tried everything, changing permissions in the FTP server, de-activating plugins, and reinstalling Wordpress. I am currently using Wordpress 4.7.

    Can someone please help me?

    regards,

    Dave

    • Karen Field

      I am having the same issue and have no clue on how to fix it!

  33. dipto

    You guys are really boss. Keep it up bro :D

  34. bvo

    Guys,

    I have the same / a similar problem.

    When I upload a image, it is copied to the right folder. But I can’t see it in the library and it gives a error message (error, try again later).

    When I select a specifiec month in the library, I can see the images from that month, but when I do not select a specific month, I only see one blank square.

    When I select the list view I see all images, but also a few empty thumnails that says “no title”. I can’t view, delete or whatever these.

    I tried deactivating all plugins, I use the standard theme (twenty seventeen), I tried suggestions above. Noting helps.

    Hope someone can help me…
    Regards, Bas

  35. Larry Dean

    Working fine then all of a sudden it quit uploading image files. I get the error:

    Failed to write file to disk.

    I’ve tried the recommendations using ftp and it still doesn’t work. I installed WP to Buffer at about the same time this happened. Deactivated it but still can’t upload images.

    Thanks for any help.

    • Larry Dean

      It’s working again. The only thing I did was to deactivate the WP to Buffer plugin. Not sure why it took a period of time but all seems ok at this point. Thanks for your help.

  36. Bartosz

    Find in wp-admin dashboard menu ‘Settings/Media’. There is forder path do media files. Set correctly your server media path.
    It’s works.

    • Marjorie Ray

      Thank you for this post Bartosz. We had recently migrated a site and there was an address in the Settings/Media/StoreUploads which was causing the problem. I deleted that address, hit save, and it fixed the problem; am now able to upload images.
      Marjorie

    • Henk

      Hello,

      Thanks for your answer. I was looking for this.

  37. Garreth

    Hey,
    I had an issue too and found out that my share host was running php version 5.5.36. I had to add ”AddHandler application/x-httpd-php56 .php” to the .htaccess file to get the server to run php 5.6

    I hope this helps

  38. Amin

    Hello I have the same problem but mine is like only for users: it says “Error during upload, please try again” and I tried everything anyway all i know and ain’t be fixed ._., can someone help? i will apreciate that. thanks !

    • mark p

      did you ever get help on this error?? i have the same issue and nobody seems to be able to fix it, even my web hosting co. . . . ..thanks

  39. Melanie

    I am having an issue trying to rotate picture I downloaded into WordPress. It freezes up then tells me there is an internal error 500. Then it clears up in about 15 min but can not edit or do anything with pictures anymore or does same thing.

    Thanks for any help

  40. Jon

    I followed the directions on changing the permissions for the uploads directory, now the site won’t come up and I can’t even get back into my WP dashboard. I’m getting a 500 error.

    Can anyone tell me how to set the permissions as they were originally? In other words, how to undo the hatchet job that is now my client’s website?

    I understand how to reset the directory permissions, but I don’t know what the file permissions were before.

    • Amin

      500 Error is related to your .htaccess / php.ini file i think you were using a cdn with wp rocket because it have that problem when you do changing directly from ftp and editing files directly like that. try to disable it, delete everything on your htaccess except the part of wp by default than retry again and activate your plugin again.

  41. Vanessa

    The explanation here on this page is trying to shoot a tiny bird with a cannonball.
    It’s quite simple to fix the problem of image upload error in WP! Just DO NOT use any special or foreign language characters in the file names! and keep them short. This is the 101 of computer file naming protocol anyway and resolves the most cryptic of problems.
    Most times, the best solution is the simplest solution.

    • Yenny Kartika

      Wow, you’re right. It’s perfect.

      I previously try to upload an image with “blabla-1” filename and it wasn’t uploaded.

      I looked for some solutions in internet but found nothing, until this one simple solution.

      After than I change the filename into “blablabla” and… it’s uploaded perfectly.

      I feel so smart right now.

      Thank you for sharing. God bless you.

  42. christian

    Hi Guys, I’ve been having this issue, along with connection lost problem, and it have caused me to abandon my blog. Still painful.

    Anyone with help?

  43. tomasofen

    I have problems uploading some images. I didn’t know what the problem was, until i see the filename was using characters with written accent, like the spanish “Según se mire.jpg”.

    Renaming it allows me to upload right.

    Don’t know if this can be helpfull for somebody in the future ;)

  44. Zak

    Hi people,

    Try to put this in your themes file named “function.php” in the last line:

    add_filter( ‘wp_image_editors’, ‘change_graphic_lib’ );

    function change_graphic_lib($array) {
    return array( ‘WP_Image_Editor_GD’, ‘WP_Image_Editor_Imagick’ );
    }

  45. Jeroen

    Hi,

    Followed the instructions and it didn’t solve the problem. Any other idea’s to get the upload fixed again?

    Tnx in advance

  46. Oziel

    Didnt work, Im getting “HTTP Error”

    • Alex mwailu

      Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard

  47. Steph

    Hey Guys, I followed all the steps and it’s still not working. Everytime I try to upload an image it says “HTTP Error”

    Wondering if someone could help me.

    Cheers,

    Steph

    • Alex mwailu

      Did you get the answer to this?Please help me out,i am experiencing the same when I am uploading images from my wp dashboard

  48. linda

    Hi, I wanted to add a spreadsheet I created in Excel and have it display in a blog post. Should not be complicated , Right? But I have not been able to do so. 1st I saved the excel as a PDF file. Then I imported the pdf into Photoshop and saved as a jpeg. I try to upload into my Wordpress Blog and it will not accept the image. I keep getting an error.

  49. Rae

    I was having errors with images uploading and then realised I had an incorrect directory in the main Settings > Media

    • umer

      hey guys how are you ..?

      I have problem ..I want somebody help me please..

      In my site images is not working properly in directory and not showing …

      Also this site is not showing responsiveness in mobile ..

      I am waiting for someone whose really know this problem ..I will be very thank full…

      THanks

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