Você já teve problemas com seu site WordPress, mas não conseguiu acessar a área de administração para solucioná-los? Essa é uma experiência frustrante que muitos usuários do WordPress enfrentam em algum momento.
Uma etapa comum de solução de problemas é desativar todos os plug-ins e reativá-los um a um. Isso ajuda a identificar se um conflito de plugins está causando o problema. Mas o que você faz quando não consegue nem mesmo fazer login no wp-admin para executar essa etapa importante?
Não se preocupe, há uma solução. Neste guia, mostraremos como desativar todos os plug-ins do WordPress quando você estiver bloqueado fora da área de administração.
Há dois métodos comumente usados para desativar plug-ins sem acessar a área de administração do seu site WordPress. Você pode escolher o método que lhe parecer mais fácil:
Método 1: Desativar todos os plug-ins do WordPress usando FTP
Para esse método, você precisará usar um cliente FTP ou o aplicativo gerenciador de arquivos no painel de controle da hospedagem do WordPress.
Se você nunca usou o FTP antes, consulte nosso guia sobre como usar o FTP para fazer upload de arquivos para o WordPress.
Primeiro, você precisa se conectar ao seu site usando um cliente FTP ou o gerenciador de arquivos no cPanel. Depois de conectado, você precisa navegar até a pasta /wp-content/.
Dentro da pasta wp-content, você verá uma pasta chamada plugins. É nela que o WordPress armazena todos os plug-ins instalados em seu site.
Você precisa clicar com o botão direito do mouse na pasta de plug-ins e selecionar “Renomear”.
Em seguida, altere o nome da pasta para o que você quiser. Em nosso exemplo, nós a chamaremos de plugins.deactivated.
Depois de fazer isso, todos os seus plug-ins serão desativados.
Isso ocorre porque o WordPress procura uma pasta chamada “plugins” para carregar os arquivos de plugin. Quando não encontra a pasta, ele desativa automaticamente os plug-ins ativos no banco de dados.
Normalmente, esse método é usado quando você está bloqueado fora da área de administração. Se o problema for com os plug-ins, você poderá fazer login na área de administração do WordPress.
Se você visitar a página Plugins ” Plugins instalados na área de administração do WordPress, verá notificações de todos os plug-ins que foram desativados.
Você também perceberá que todos os seus plug-ins desaparecer am. Não se preocupe; todos eles estão seguros e você pode restaurá-los facilmente.
Basta voltar ao seu cliente FTP e acessar a pasta /wp-content/. A partir daí, você precisa renomear a pasta plugins.deactivated de volta para plugins.
Agora, você pode voltar à página Plug-ins ” Plug-ins instalados na área de administração do WordPress e ativar um plug-in por vez até que seu site volte a funcionar.
Nesse ponto, você saberá exatamente qual plug-in causou o problema. Em seguida, você poderá excluir a pasta desse plug-in do seu site usando FTP ou solicitar suporte ao autor do plug-in.
Método 2: Desativar todos os plug-ins usando o phpMyAdmin
O método FTP é definitivamente mais fácil, em nossa opinião. No entanto, você também pode desativar todos os plug-ins do WordPress usando o phpMyAdmin.
Importante: antes de fazer qualquer coisa, faça um backup completo do banco de dados. Isso será muito útil se algo der errado.
Em seguida, será necessário fazer login no painel de controle da hospedagem na Web. Neste exemplo, estamos mostrando um painel do cPanel. O painel de sua conta de hospedagem pode ser diferente.
Você precisará clicar no ícone “phpMyAdmin” na seção Databases (Bancos de dados).
Isso iniciará o phpMyAdmin em uma nova janela do navegador.
Você precisará selecionar o banco de dados do WordPress, se ele ainda não estiver selecionado. Depois disso, você poderá ver as tabelas do banco de dados do WordPress.
Como você pode ver, todas as tabelas no banco de dados têm o prefixo wp_ antes do nome da tabela. Suas tabelas podem ter um prefixo de banco de dados diferente.
Você precisa clicar na tabela wp_options. Dentro da tabela wp_options, você verá linhas de diferentes opções. Localize a opção “active_plugins” e clique no link “Edit” (Editar) ao lado dela.
Na próxima tela, você precisará alterar o campo option_value para a :0:{}.
Em seguida, clique no botão “Go” (Ir) para salvar suas alterações.
Você desativou com êxito todos os plug-ins do WordPress usando o phpMyAdmin. Se um plug-in o estava impedindo de acessar o administrador do WordPress, você deve conseguir fazer login agora.
Tutorial em vídeo
Guias especializados sobre plug-ins do WordPress
Esperamos que este artigo tenha ajudado você a desativar todos os plug-ins do WordPress. Talvez você também queira ver alguns outros guias sobre solução de problemas de plug-ins do WordPress:
- O que são plug-ins do WordPress? E como eles funcionam?
- Como desativar facilmente os plug-ins do WordPress (guia para iniciantes)
- Como habilitar/ativar plug-ins do WordPress a partir do banco de dados
- Os plug-ins inativos tornam o WordPress mais lento? Você deve excluí-los?
- Quantos plug-ins do WordPress você deve instalar? O que é demais?
- É seguro usar plug-ins desatualizados do WordPress? (Explicado)
- Você deve instalar plug-ins que não foram testados com sua versão do WordPress?
- Como atualizar corretamente os plug-ins do WordPress (passo a passo)
- Devo atualizar o WordPress ou os plug-ins primeiro? (Ordem correta de atualização)
Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.
Josh
This worked great for me to solve the 500 error. Thanks!
Andy
Renaming the Plugins directory via cPanel file manager did the trick! Thanks so much!
Gordon
Thank you so so much!
BTW I used cPanel File Manager
Kieron
This was a big help. Renaming the plugin directory did the trick for me and once I located the problematic plugin all is well. Thanks for the info.
sharmila
as a beginner wordpress user, your post done great help. Thank you
Olivier Deschères
Thank you so much, your article saved my site ! I faced error 500 during a plugin-upgrade. Just like you told : renamed \plugins, then could connect as wp-admin. I saw my site in an uggly way but worked technically. All plugins seemed’uninstalled’. I renamed my folder to \plugins again. Refreshed my wp-admin page and i could activate one-by-one. You are fantastic, thx for the article!
WPBeginner Support
Hey Olivier,
We are glad you found it helpful. Don’t forget to join us on Twitter for more WordPress tips and tutorials.
Administrador
Will
Thanks so much for the advice about disabling plugins via FTP. Worked perfectly when I felt a little panicked after an upgrade!
Michelle
Thank you SO MUCH, this worked perfectly. As soon as I disabled the plugins using your method I was able to login – phew – and reactive each plugin as I needed them. Hadn’t accessed the site backend in a while so it was time to do a cleanup. Again, you saved me so much time. Thank you xx
Graham Peckham
Good article but sadly did not solve my problem which is this.
I could not change from Text to Visual, it was only on visual, could not insert Media and could not edit the Permalink!
If I rename plugins folder my editor works fine, but it I rename all the plugins individually I still have the problem and so could not find which is causing the problem, maybe two are causing it…. Any advice?
Help…….
Teo Dumitru
Thank you so much! Apparently it was all about a plugin.
Ankit
Thanks a lot this really helped.
Mel Mills
Worked great. Thank you!
Juni Tjoa
Thank you so much for the guide.
It is real useful.
Experienced white screen of death, and fixed it in mins thanks to your super easy to follow instruction!
Sarah
Thank you for the guide.
Also to deactivate a specific plugin, just rename the specific plugin folder in the c-panel
Ali
Thanks for the advice, that got my site back up and gave me access to my admin area. However I’m struggling to reactivate the plugins. I’m seeing no plugins installed and when I try to re-install I get “cannot create directory”
any ideas?
Thanks again,
Ali
WPBeginner Support
Hi Ali,
Please connect to your website using an FTP client or File Manager in cPanel. Go to /wp-content/ folder and make sure it has a plugins folder inside it. If it doesn’t, then you need to create one. After that try installing plugins again.
If you do have plugins folder, then check its file and directory permissions.
Administrador
Nadim
Hello, Most of the time, we have the plugin conflict issues, in that case, we deactivate all plugins and enable one by one to check which plugin is the main culprit. I wish there was a plugin which will ease this process, disabling all plugins and and option to enable one by one.
mourad
thanks for the tutorial
you’re a life saviors
Issahaku Adam
Thanks a lot.
This is a masterpiece. I have been able to recover my sight after deactivating all my plugins. I got scared when I recovered the site because it was a complete mess. But upon activating all the plugins everything came back to normal. That’s why I will always be a fan of your blog. Thanks
Issahaku Adam
Hi,
I have been a fun since I started my WordPress site this January. I followed your blog today on how to install site maintenance plugin. I was able to install, activate and use it. But unfortunately my laptop shut down unexpectedly afterward and I have realized that I have been logged out of my site. I did everything possible but it is simply not working. I would be grateful if you could help. Thanks.
WPBeginner Support
Hello,
Please see the article above to deactivate all WordPress plugins. This will allow you to login and then you will be able to activate plugins one by one.
Administrador
Jeff Rudd
Tried this solution but still have the whiteout page. As such cannot even gain access to the site dashboard, to further change or remove anything further.
The solution above needs to be updated with further suggestions what to do, when the above tip doesn’t work. As it is, now I have a site that the public can view – but one that I cannot gain access to for dashboard repairing or anything else.
WPBeginner Support
Hi Jeff,
For more tips see our WordPress troubleshooting guide and our article on most common WordPress errors.
Administrador
allie
I tried both versions but still get a HTTP Error 500 and am unable to access the backend of my wordpress site.
Tecezzi
Thank you so much this tip.
Araceli Tzigane
Your tip about renaming the plugins folder has been what saved my nervous system. Wow, thousand of thanks!!!!
NIc Kra
Tried activating woocommerce plugin and it broke the site. At first I had the Maintenance screen and now I have a 500 error. I can’t access anything through wp-admin or FTP. Using phpmyAdmin, I cannot locate any tables/columns etc named wp_options following your example.
Muhammad Rashid Mukhtar
Great Article. I just troubleshoot a problem which was never in google search using your steps. My all pages were showing a password field and submit button. After deactivating all plugins using your method and reactivating one by one showed that jetpack is corrupted and overriding all other hooks. Great help for me.
Melwyn
Your information was a real life-saver. Thanks for the post and for saving my site.
Shafiq Anjum
Thank you so much for this tip
Shafiq Anjum
Thank you guys for the help.solve issue via phpmyadmin.
Ira
Hi there,
I’m trying to rename the plugins folder via FTP because I can’t login the admin. But I keep getting “access is denied” when I try to rename an active plugin.
Can you help me out?
Thanks!
Steve
Thanks. The FTP approach to plugins folder worked perfectly for me!
Ankit
Thank you for your article, i changed the plugin folder name and was able to login to admin panel again.
Toby Rzepka
Hmm, when I rename the folder back to “plugins,” I’m whitescreened out of admin again. How are people able to reactivate their plugins one by one?
Sophy
Thankyou!
Saved me from a mini freak out episode. I appreciate your article. Every step worked for me!
Berit
I deactivated the plug-ins, now nothing works anymore. When I try to go on my page it says there is no connection to the database. What can I do?
WPBeginner Support
You can now try activating plugins one by one.
Administrador
Fiona
This just happened to me too, help! ‘Error establishing a database connection’.
I cut and pasted the text back, but still getting the error message.
baraa ihab
ok such an informative article really appreciate it. here is the problem i have reached the white page of doom and i dont ave access to the cpanel is there a turn around to fox this i already know the plugin causing the problem
vinod
Fatal error: Maximum execution time of 30 seconds exceeded in /home/webtech1/public_html/wp-includes/post.php on line 4375
Paul
FTP Worked … Thank you! The culprit was Discussion Board plugin when I went private setting to work on it the next day on those pages and logged out for the night… lol thanks again!
Maria
Deactivating all plugins using FTP works for me. The issue was the Visitors-Traffic-Real-Time-Statistics plugin. Thanks a lot.
Maggie
Hello,
It doesn’t seem like it was the plugins that caused the issue. I remember I was tweaking some codes in functions.php about the header, and all of sudden I was logged out. Would be greatly appreciated if you can help out!
Maggie
yatheesh.k.
Plugin not tested with wordpress or not compatible with wordpress create white death to site.
Thanks for your post, really helped me to retrieve my web site .
Indrek
Can use only
https://example.com/wp-login.phpnothttps://example.com/wp-admin/and when I push to entry button it shows me HTTP ERROR 500Norm
Thank you so much for this useful tip. It saved me a lot of time when I couldn’t log into my site after repeatedly requesting new passwords. I found which plugin was causing the problem.
Jimena Flores
I know nothing about coding and decided to create my own portfolio site using wordpress. This post saved my life as I had an error after a plugin I installed. Thank you!
Eugene
I am not a developer or IT expert – don’t know much about this field and recently learned online how to create website and host it myself. However when something breaks I am reliant on forums like these to save me which this post did. I had an issue with Miniorange 2-factor authentication plugin which did not allow me to login, and then after numerous attempts to login got the Too many requests message.
I solved the Too many requests issue by temporarily disabling ModSecurity in cPanel and then solved the miniorange issue by renaming the folder as noted in your forum. Everything works again and all is well with the world. Thank you.
Raj singh
I can’t Find wp_option option in php my admin.
So now what should I Do ??
Please help me.
Ramona
Hello,
This article was very helpful. I had a problem with a plugin that I have installed. Changed it’s name in the FTP file and the website and admin worked again
Thank you
Paul LeBlanc
So helpful, i copied these pages to Evernote!
I had a bad plugin and not enough memory allocated.
Thanks tons!
Gavin
Hey, This was very helpful in a very stressful situation so thank you!
Bayo
I tried to backup my site, the backup didn’t complete. Since then I been unable to access wp-admin page.. Always white. What else can I do? Thanks
WPBeginner Support
Hey Bayo,
You can follow the steps in our WordPress troubleshooting guide to figure out the issue and find a fix.
Administrador
Hal
The tip about turning off the plugins via the batabase is solid gold.
Bogdan
Thank you for this useful tutorial! You saved my night!