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Como desativar todos os plug-ins quando não for possível acessar o WP-Admin

Você já teve problemas com seu site WordPress, mas não conseguiu acessar a área de administração para solucioná-los? Essa é uma experiência frustrante que muitos usuários do WordPress enfrentam em algum momento.

Uma etapa comum de solução de problemas é desativar todos os plug-ins e reativá-los um a um. Isso ajuda a identificar se um conflito de plugins está causando o problema. Mas o que você faz quando não consegue nem mesmo fazer login no wp-admin para executar essa etapa importante?

Não se preocupe, há uma solução. Neste guia, mostraremos como desativar todos os plug-ins do WordPress quando você estiver bloqueado fora da área de administração.

Deactivating all WordPress plugins without accessing admin area

Há dois métodos comumente usados para desativar plug-ins sem acessar a área de administração do seu site WordPress. Você pode escolher o método que lhe parecer mais fácil:

Método 1: Desativar todos os plug-ins do WordPress usando FTP

Para esse método, você precisará usar um cliente FTP ou o aplicativo gerenciador de arquivos no painel de controle da hospedagem do WordPress.

Se você nunca usou o FTP antes, consulte nosso guia sobre como usar o FTP para fazer upload de arquivos para o WordPress.

Primeiro, você precisa se conectar ao seu site usando um cliente FTP ou o gerenciador de arquivos no cPanel. Depois de conectado, você precisa navegar até a pasta /wp-content/.

Dentro da pasta wp-content, você verá uma pasta chamada plugins. É nela que o WordPress armazena todos os plug-ins instalados em seu site.

Rename plugins folder

Você precisa clicar com o botão direito do mouse na pasta de plug-ins e selecionar “Renomear”.

Em seguida, altere o nome da pasta para o que você quiser. Em nosso exemplo, nós a chamaremos de plugins.deactivated.

Plugins deactivated via FTP

Depois de fazer isso, todos os seus plug-ins serão desativados.

Isso ocorre porque o WordPress procura uma pasta chamada “plugins” para carregar os arquivos de plugin. Quando não encontra a pasta, ele desativa automaticamente os plug-ins ativos no banco de dados.

Normalmente, esse método é usado quando você está bloqueado fora da área de administração. Se o problema for com os plug-ins, você poderá fazer login na área de administração do WordPress.

Se você visitar a página Plugins ” Plugins instalados na área de administração do WordPress, verá notificações de todos os plug-ins que foram desativados.

WordPress plugins deactivated

Você também perceberá que todos os seus plug-ins desaparecer am. Não se preocupe; todos eles estão seguros e você pode restaurá-los facilmente.

Basta voltar ao seu cliente FTP e acessar a pasta /wp-content/. A partir daí, você precisa renomear a pasta plugins.deactivated de volta para plugins.

Agora, você pode voltar à página Plug-ins ” Plug-ins instalados na área de administração do WordPress e ativar um plug-in por vez até que seu site volte a funcionar.

Nesse ponto, você saberá exatamente qual plug-in causou o problema. Em seguida, você poderá excluir a pasta desse plug-in do seu site usando FTP ou solicitar suporte ao autor do plug-in.

Método 2: Desativar todos os plug-ins usando o phpMyAdmin

O método FTP é definitivamente mais fácil, em nossa opinião. No entanto, você também pode desativar todos os plug-ins do WordPress usando o phpMyAdmin.

Importante: antes de fazer qualquer coisa, faça um backup completo do banco de dados. Isso será muito útil se algo der errado.

Em seguida, será necessário fazer login no painel de controle da hospedagem na Web. Neste exemplo, estamos mostrando um painel do cPanel. O painel de sua conta de hospedagem pode ser diferente.

Você precisará clicar no ícone “phpMyAdmin” na seção Databases (Bancos de dados).

Selecting phpMyAdmin on cPanel

Isso iniciará o phpMyAdmin em uma nova janela do navegador.

Você precisará selecionar o banco de dados do WordPress, se ele ainda não estiver selecionado. Depois disso, você poderá ver as tabelas do banco de dados do WordPress.

Click at wp-options

Como você pode ver, todas as tabelas no banco de dados têm o prefixo wp_ antes do nome da tabela. Suas tabelas podem ter um prefixo de banco de dados diferente.

Você precisa clicar na tabela wp_options. Dentro da tabela wp_options, você verá linhas de diferentes opções. Localize a opção “active_plugins” e clique no link “Edit” (Editar) ao lado dela.

Click the Activate_Plugins option

Na próxima tela, você precisará alterar o campo option_value para a :0:{}.

Em seguida, clique no botão “Go” (Ir) para salvar suas alterações.

Reset active plugins

Você desativou com êxito todos os plug-ins do WordPress usando o phpMyAdmin. Se um plug-in o estava impedindo de acessar o administrador do WordPress, você deve conseguir fazer login agora.

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Guias especializados sobre plug-ins do WordPress

Esperamos que este artigo tenha ajudado você a desativar todos os plug-ins do WordPress. Talvez você também queira ver alguns outros guias sobre solução de problemas de plug-ins do WordPress:

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Reader Interactions

337 ComentáriosDeixe uma resposta

  1. Susan

    Hi! I reset the name of the plugin file but still couldn’t login. Anyone else have the same problem or have some advice?

    Thanks!

    • WPBeginner Support

      Hey Susan,

      You need to change the name of the plugins folder located inside /wp-content/ folder on your website.

      Administrador

  2. Katy

    Thank you, totally saved me. I was doing the “breathe, don’t panic” thing already thank goodness, which is how I found this article. Thanks again :)

  3. morgan

    Okay, so I’ve done this and now all my plugins are completely gone on my admin page. It keeps failing when i try to install anything.
    I still see all my plugins on filezilla but they arent on my website.

    Someone please help! I’m freaking out.

  4. Martin

    Saved 4 of my sites which were updated through a certain host’s WP Pro dashboard. Thanks!

  5. Jeremy Weston

    Something killed two of my sites. I ssh’d in and renamed the plugins folder, went into my WP admin, logged in, went to the plugins page. Then all plugins were disabled via the admin panel. My site was working again!

    Then I renamed the plugins folder back to the original name and updated and reactivated my plugins. Something had caused my site to crash. Unfortunately, I’ll have to keep an eye open for this. Uptime monitors help!

    Thanks for this writeup wpbeginner!

  6. Goetz

    Thank you for the info, this helped a lot!

  7. Alain

    I need to deactivate specific plugins!

  8. Loraine

    Thanks so much. This article was super helpful and fixed my problem in minutes.

  9. Collins Uzamere

    Thnak you very much .God bless the author of this article it helped me solve a problem that gave me sleepless night

  10. Courtney

    Thank you! Thank you! Thank you!
    This help was a Christmas Miracle!
    I really appreciate you creating this site.

  11. Gabriella Bourdon

    On my wordpress site, I got “the white screen of death” with the message “Warning: Cannot modify header information – headers already sent by (output started at …)

    So we tried deactivating the plugins and it still doesn’t work-we still can’t get inside the admin console. We had issues with Google Adwords, and deleted those plugins, and now we actually do get ads…Not crystal on what’s going on? Any help would be much appreciated.

    • George M

      Another cause is if your php memory limit is too low. Please make sure your memory limit in php is set to at least 128M or 256M.

      The other common cause is with a poorly coded theme. If you just installed a theme and this appears, you can re-enable the default theme by logging into PHPmyadmin, selecting your database, and changing the following values from wp_options table to a default theme that is present (twentyeleven, twentytwelve, twentythirteen, twentyfourteen, etc). Make sure this is a theme you actually have, and you can check your themes in the wp-content/themes directory. The values that need changes are:
      template
      stylesheet
      current_theme

  12. Gabriel Villalobos

    Thanks a lot ♥

  13. Phoebe

    How do you reactivate the plugins if they are not the issue and still cannot access your admin site?

  14. Paul Douglas

    As always, Syed and team come through. plugins.deactivate worked flalwessly

  15. Mario

    Yes, this worked for my website! Thank you very much

  16. Tory Salvia

    After deactivating, can I reactivate the active plugins using the PHP method?

    • WPBeginner Support

      No, but you can activate your installed plugins by visiting the plugins page in your WordPress admin area. However, if a plugin was causing an issue on your website, then reactivating it will trigger the same issue again. This is how you can find out which plugin is causing the issue and find an alternative.

      Administrador

  17. jordannerissa

    Thank you, this is extremely helpful! The first fix worked perfect for me – PHEW!

  18. Claire

    Hi, I am working on a locally hosted site running Xampp.
    I am getting “Robot test error: I suggest a new strategy, R2, let the Wookie win.”, when I try to login to my locally hosted site on wordpress. I read a few articles and went to my phpmyadmin page, and clicked on the database I am using, selected “wp_options”, but I cannot find the “active_plugins”.
    Does anyone know another way around getting rid of this error?So I can log back into my site.

    • Claire

      Managed to find a solution :-) went to my xampp folder, htdocs, then the name of the site I am creating. Then wp_content, then plugins, and deleted the folder containing the reCaptcha plugin, as this was giving me the “Robot test error: I suggest a new strategy, R2, let the Wookie win.”error.
      Then could log back in with no problem :-)

  19. Agha Khan

    Thank you for your help.

  20. Paul

    This is akin to turning the computer off and back on. In my case, it did not work.

  21. Purushothaman J

    Your Plugin Deactivate Saved my Day.!! Thank you.

  22. Janet

    This was lifesaver. Thank you so much.

  23. john smith

    This is a great page. FTP solution worked like a dream to fix my white screen of death. Note to self – always update all plugins before wordpress core…

  24. Dirk

    Thanks for putting the different options on a page.
    Makes it a clear list to go by checking the problem. What is not in the list but worked for me, is temporarily disabling the .htaccess file by renaming it and so I could working from there.

  25. Eddy

    Thank you guys for the help. I used the FTP option and it worked perfectly.

    • Steve

      Thank you so much for this tip. I was going nuts because my wp-total-cache went haywire and your post helped me figure out what was going on. Thank you for taking the time to invest.

  26. maz

    Thanks got me out of a jam need some help now to remove a dodgy plugin W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/content/16/8282516/html/notsealed/wp-content/db.php

    IS it safe to remove this db.php file? Crashes if I leave the plugin in the folder, crashes if I install, crashes if uninstall. Fielzilla helped to rename but Wordpress is a mess keeps coming up with the error above thanks

  27. Bona

    Mine is a different case, after disabling all the plugins by deleting the codes, the plugins and even widgets stopped showing by I was still unable to login to my admin page. Since the plugins are not the cause, I pasted the codes back and the plugins and widgets didn’t show up again! What happened?

  28. Tristan Morgan-Buck

    THANK YOU GUYS SO MUCH; I was trying to access my website for 3 days after I installed login_form_recaptcha, and I tried everything, but you guys really saved my a**! Thanks a bunch!!!

  29. simon

    Thanks, worked a treat.
    Much easier than I thought it would be.

    I knew which plugin was the problem so went in with FTP and renamed the individual plugin module folder – logged back into WP and was able to delete the plugin from within wp-admin/plugins.

  30. Ethan

    Saved my a** tonight, thank you!

  31. MBHayes

    OH BOY… this just saved my tail end best I can tell… 6/15/16… Adminimize plugin upgrade crashed / blocked access to my admin panel.
    THANK YOU SO SO MUCH this handy reference still lives on the web!!!

    • MBHayes

      … my case continues and is not closed after all …
      When I renamed plugins and then soft restarted apache my admin panel was good… however, once I renamed plugins back to plugins from deactivate.plugins… AGAIN the admin panel would fire on IE but not let you in and would not fire at all on Firefox!
      Oh boy… more CSI time……………………………

      • MBHayes

        Case Closed… before we BASH adminimize which has been a faithful plugin… let me say I’ve managed to reach the admin panel and reactivated adminimize and everything is still running.

        My case was somewhat varied to this post… in my case my site was a vm running on ubuntu… I didn’t have access over the normal channels due to a network move killing off my webmin and winscp access… so while I used the same principals here I had to actually drill down by logging into the unbuntu server –> cd /var/www/wp-content/plugins. At first I RENAMED the plugins directory — it failed I guess cause while I logged in I logged back out then renamed the directory. Anyway, I continued to toy around and went back from within the plugins directory and renamed about 5 plugins (mv deact.plugin1… deact.plugin2… etc…. fired the wp-admin and we’re good! Reactivated about 3 of the 5 so far and it hasn’t crashed back out yet. Still testing… in summary want to emphasize that I can’t for sure at the moment say I lost the admin panel on the adminimize plug-in… but one of the 5 for sure caused issue. Anyway, I’m back slowly reactivating the rest!

  32. Ruhi

    Hiee… when I try to load my site it says this page isn’t working also it says yoursite.com can’t handle this record and moreover am unable to acess my wordpress dashboard when I try entering the wp-admin it show blank white page please help!!

  33. Previsha

    Thanks, this really helped me out.

  34. pankaj

    hii,
    i am getting

    PHP Fatal error: Cannot redeclare is_comments_popup() (previously declared in /home/rateahqx/public_html/wp-includes/query.php:309) in /home/rateahqx/public_html/wp-includes/deprecated.php on line 3713
    i tried everything but my site is still not starting pls help me.
    and i think this problem started after the wordpress update.

    • WPBeginner Support

      It is possible that a WordPress update was stopped before completion. Try downloading a fresh copy of WordPress, unzip it on your computer and then upload them back to your server using FTP. This will overwrite WordPress core files.

      Administrador

  35. Manos Kaiser

    Kudos!!! Saved my day! Thanx!

  36. Ronald

    thank you for this blog. it really helps but what i did is delete some plugins. Thank you once again my site brings back to life :)

  37. nino

    Hello i have downloaded FileZilla but I can’t find wp-content file . Help me

  38. Hanne Schroedter

    Yupp, this was perfect, and I could deactivate Jetpack who was udated later today.
    Thank you! Awesome.

  39. Erica

    Literally (yes, literally :) just saved my life with this! Thank you SO much!!

  40. Palash Tannan

    How to Navigate to the /wp-content/ folder ?

    • WPBeginner Support

      You can visit it in your browser, like this:

      example.com/wp-content

      Replace example.com with the domain of the website.

      However, wp-content file has a blank index.php file in it. So you will only be able to see a white screen.

      If you know the full URL to a file, then you can view it in your browser like this:

      example.com/wp-content/path/to/file.jpg

      To navigate wp-content as an admin you need to use an FTP client or File Manager in cPanel.

      Administrador

  41. Lesly Federici

    Hello
    THANK YOU for this article. for 2 days my site has been down due to a plugin and you’d think my theme/hosting support would tell me what to do. Nope. So I had to research it and this did it!

  42. Carl

    Thanks very much for this – I can confirm the FTP method works like a charm Mourad!

  43. Mourad

    This is so helpful, but what is FTP method like?

  44. Muzahid Ul Islam

    Thank you very much….
    it resolve my problem.

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