Você já teve problemas com seu site WordPress, mas não conseguiu acessar a área de administração para solucioná-los? Essa é uma experiência frustrante que muitos usuários do WordPress enfrentam em algum momento.
Uma etapa comum de solução de problemas é desativar todos os plug-ins e reativá-los um a um. Isso ajuda a identificar se um conflito de plugins está causando o problema. Mas o que você faz quando não consegue nem mesmo fazer login no wp-admin para executar essa etapa importante?
Não se preocupe, há uma solução. Neste guia, mostraremos como desativar todos os plug-ins do WordPress quando você estiver bloqueado fora da área de administração.
Há dois métodos comumente usados para desativar plug-ins sem acessar a área de administração do seu site WordPress. Você pode escolher o método que lhe parecer mais fácil:
Método 1: Desativar todos os plug-ins do WordPress usando FTP
Para esse método, você precisará usar um cliente FTP ou o aplicativo gerenciador de arquivos no painel de controle da hospedagem do WordPress.
Se você nunca usou o FTP antes, consulte nosso guia sobre como usar o FTP para fazer upload de arquivos para o WordPress.
Primeiro, você precisa se conectar ao seu site usando um cliente FTP ou o gerenciador de arquivos no cPanel. Depois de conectado, você precisa navegar até a pasta /wp-content/.
Dentro da pasta wp-content, você verá uma pasta chamada plugins. É nela que o WordPress armazena todos os plug-ins instalados em seu site.
Você precisa clicar com o botão direito do mouse na pasta de plug-ins e selecionar “Renomear”.
Em seguida, altere o nome da pasta para o que você quiser. Em nosso exemplo, nós a chamaremos de plugins.deactivated.
Depois de fazer isso, todos os seus plug-ins serão desativados.
Isso ocorre porque o WordPress procura uma pasta chamada “plugins” para carregar os arquivos de plugin. Quando não encontra a pasta, ele desativa automaticamente os plug-ins ativos no banco de dados.
Normalmente, esse método é usado quando você está bloqueado fora da área de administração. Se o problema for com os plug-ins, você poderá fazer login na área de administração do WordPress.
Se você visitar a página Plugins ” Plugins instalados na área de administração do WordPress, verá notificações de todos os plug-ins que foram desativados.
Você também perceberá que todos os seus plug-ins desaparecer am. Não se preocupe; todos eles estão seguros e você pode restaurá-los facilmente.
Basta voltar ao seu cliente FTP e acessar a pasta /wp-content/. A partir daí, você precisa renomear a pasta plugins.deactivated de volta para plugins.
Agora, você pode voltar à página Plug-ins ” Plug-ins instalados na área de administração do WordPress e ativar um plug-in por vez até que seu site volte a funcionar.
Nesse ponto, você saberá exatamente qual plug-in causou o problema. Em seguida, você poderá excluir a pasta desse plug-in do seu site usando FTP ou solicitar suporte ao autor do plug-in.
Método 2: Desativar todos os plug-ins usando o phpMyAdmin
O método FTP é definitivamente mais fácil, em nossa opinião. No entanto, você também pode desativar todos os plug-ins do WordPress usando o phpMyAdmin.
Importante: antes de fazer qualquer coisa, faça um backup completo do banco de dados. Isso será muito útil se algo der errado.
Em seguida, será necessário fazer login no painel de controle da hospedagem na Web. Neste exemplo, estamos mostrando um painel do cPanel. O painel de sua conta de hospedagem pode ser diferente.
Você precisará clicar no ícone “phpMyAdmin” na seção Databases (Bancos de dados).
Isso iniciará o phpMyAdmin em uma nova janela do navegador.
Você precisará selecionar o banco de dados do WordPress, se ele ainda não estiver selecionado. Depois disso, você poderá ver as tabelas do banco de dados do WordPress.
Como você pode ver, todas as tabelas no banco de dados têm o prefixo wp_ antes do nome da tabela. Suas tabelas podem ter um prefixo de banco de dados diferente.
Você precisa clicar na tabela wp_options. Dentro da tabela wp_options, você verá linhas de diferentes opções. Localize a opção “active_plugins” e clique no link “Edit” (Editar) ao lado dela.
Na próxima tela, você precisará alterar o campo option_value para a :0:{}.
Em seguida, clique no botão “Go” (Ir) para salvar suas alterações.
Você desativou com êxito todos os plug-ins do WordPress usando o phpMyAdmin. Se um plug-in o estava impedindo de acessar o administrador do WordPress, você deve conseguir fazer login agora.
Tutorial em vídeo
Guias especializados sobre plug-ins do WordPress
Esperamos que este artigo tenha ajudado você a desativar todos os plug-ins do WordPress. Talvez você também queira ver alguns outros guias sobre solução de problemas de plug-ins do WordPress:
- O que são plug-ins do WordPress? E como eles funcionam?
- Como desativar facilmente os plug-ins do WordPress (guia para iniciantes)
- Como habilitar/ativar plug-ins do WordPress a partir do banco de dados
- Os plug-ins inativos tornam o WordPress mais lento? Você deve excluí-los?
- Quantos plug-ins do WordPress você deve instalar? O que é demais?
- É seguro usar plug-ins desatualizados do WordPress? (Explicado)
- Você deve instalar plug-ins que não foram testados com sua versão do WordPress?
- Como atualizar corretamente os plug-ins do WordPress (passo a passo)
- Devo atualizar o WordPress ou os plug-ins primeiro? (Ordem correta de atualização)
Se você gostou deste artigo, inscreva-se em nosso canal do YouTube para receber tutoriais em vídeo sobre o WordPress. Você também pode nos encontrar no Twitter e no Facebook.
phills.B
THANK YOU! tonight wpbeginner saved my life
you have no idea how long i’ve been looking for a fix and never would have thought it’s that simple …
Sanjay Rath
Awesome articles. Just followed the steps and removed WP-Optimize which I had just upgraded
miraben
Solved a problem just following this article. A BIG Thanks.
Martyn
THANK YOU!! This article got me out of an issue that I had suffered for months. I thought a Wordpress update would solve the issue – but when the next update came – I couldn’t access it as it was also suffering the ‘white screen of death’
Followed the instructions – sorted!
Thank you again
MM
I had the white screen throughout my entire site after updating some plugins. I did this and I was able to access admin panel, but still had white screen on front in. Wouldn’t making all them inactive bring the site back all together? Not sure why deactivating them let me access admin panel but nothing else.
WPBeginner Support
Please check out the article how to fix white screen of death in WordPress.
Administrador
Peter
Wow! I owe the author of this article some doughnuts from McDonalds
The procedure works like charm \m/
Hurray!
Yannick
Thanks! This article saved me twice already using the phpMyAdmin option
Dragan Avramovic
Thank you!
Max William
This really helped. Thanks!
Dorian
This post saved all my work. Thank you.
Ayda
Thank you so much.
Ayda
Elias Obeid
This solved my problem. An update for the [NextGEN Gallery by Photocrati] plugin was available, and the update messed things up. Maybe it ran out of memory, I don’t know. I was unable to acces my plugin site.
I increased the memory limit as described in a post from this site, by editing the wp-config.php file on the site. After this I deactivated the plugins, logged in and reactivated them. Thanks a lot.
WHITEFEATHER HUNTER
OK! I managed to find the htaccess_old file, rename it to htaccess and my site is back online with no more problems. I was able to identify the bad plugin (Front End Users) and now the site is allllllllll good! Thanks so much for this extremely useful post.
zippy
deactivate plugins – thank you so much
bibhuti
After I renamed the plugins folder, I am able to login but….as soon as i rename the plugins folder to default ,,,i am again getting a blank page………… please help………….how should i resolve this problem
WPBeginner Support
One of the plugins you had installed is causing the issue. Install and activate plugins one by one to figure out which plugin is causing the issue.
Administrador
Laura
I am very new to wordpress, which we use at work to manage all the sites we do (I am not the web designer, so I don’t know how anything other than the basic wordpress dashboard works. I do not know how to access either of the things you mention in this post. I know it was a plug-in that caused the problem because I was trying to add plug-ins when this happened. Since we host a lot of wordpress sites, all with different plug-ins, I don’t know how to only fix the problem on the site that has the issue. Also, it’s not just the admin panel with the white screen, I also get that if I try to visit the actual site. Help!
WPBeginner Support
If you have FTP access to your site then you can try deactivating all plugins. Otherwise, we would suggest that you contact your network administrator, or web host.
Administrador
olivier percheron
Thanks for this precious post. I’ve managed to restart my admin console with the plug-ins deactivation.
Thanks a lot for the help !!!
Mark Klinefelter
Your article saved my day!! Thank you so much! Had the white screen of death after I installed uber menu plugin…..Your advice got me back to the admin again to retest plugins!! Superb!
Mike
Just saved me some time, but in my case I had to activate plugins to get in.
kristine
Thanks a lot sir. I was able to fix it. Really grateful for this post. <3
Chad Ritchie
Thanks Syed, quick and simple solution got our site back up in less than a minute.
Taylor
Thank you very much! Quick and easy!
Didi Zaharieva
Thank you
my web host could not figure it out but you helped me solve the issue 
mhmd
Thanks for this info i found it very helpful
Stephanie
I’ve spent an hour trying to get back into my site, and you solved my problem within minutes. You directions were simple and easy to follow. Thanks so much for what you do!
Namit kapoor
Sir you and your ideas are really great and awesome.. always work for me…
ana
Hi! I ‘m having this trouble. I Know that is a plugin who is crashing my website bc it is failing since I installed it. But my problem is that even my wp-content is white so I cannot change the plugin folder name. I haven’t been able to enter trough ftp either. What should I do next? Thank you very much in advance
WPBeginner Support
Most good WordPress hosting providers offer cPanel dashboard or other similar web based interface to manage your hosting account. Log in to your hosting account and find File Manager on your cPanel dashboard. Navigate to your wp-content/plugins directory. Now you can either rename only the plugin that is causing the problem or you can rename the entire plugins directory. This should deactivate all your plugins.
Administrador
ana
Thank you! I’ll definitively try that!
Brian Dollin
I went in through the file manager and deleted the conflicting plugin. You have a new follower now. Thanks for the advice!
Brian
Michael Price
Thank you for this. I’m very new to wordpress and my own blog. Panicked with all of a sudden it didn’t work. I use HostLatte and they are of zero help to me (I need to switch). Your suggestion worked! Thank you soooo much
Natasha
This has been beyond helpful! Actually your whole site is a goldmine of useful info for Wordpress newbies like me!
Many thanks!
Renate Hoornstra
thanks for this, i was locked out and this helped me get back in. thank you so much
Baker
This was really helpful, thanks. I couldn’t access my wp-admin page. I have just deactivated all plugins.
stephanie
Hello! I can’t access my admin site. I’m also not sure how to FPT? How can I do this?
WPBeginner Support
take a look at how to upload files to WordPress using FTP
Administrador
Dani Perkins
Oh wow, you just saved me so many hours of freaking out! I love you. Seriously, thanks! When I had the white screen of death just now, I followed your directions and re-did the plugins to no avail, but when I restored my theme all was right with the world.
Shaneel
I tried using this but as soon as i enter my wp_options table i cannot find the active plugins tab..
Could you please help me out with this?
Thank You
sally
thank you for the easy to follow solution….
A plug in provider had suspended my access to WP admin with a big red screen after I asked to change from annual payments to monthly payments for the plug in.
Carlos Escórcio
It worked after renaming the plugins folder, thanks.
David
This advice, like many of your other ones, worked like a charm. The first time I switched back “on” the file, it crashed, then I deactivated again and it said no plugins files exist, then it worked.
So some of you may have to do it twice (perhaps a cache thing, I don’t know), but it worked.
In my case, the plug in that seemed to do it, wouldn’t reactivate as WP returned it would cause fatal error.
So I am thrilled to know what to do going forward.
thanks, WPBeginner!
Editorial Staff
It’s always our pleasure to help. Thanks for the comment.
Administrador
Natalie Proffitt
Disabling the plugins has resolved the white screen on the front end but I’m still getting white screen on /wp-admin. Any ideas how to fix this as i can’t log in to the admin panel now
Edwin Lynch
Great post. Naturally, if you are using a security plug (that rewrites your .htaccess file for example) you might want to keep a bare Wordpress .htaccess file handy, too – and upload that to the root dir. You can get a copy of the standard .htaccess file from the root of any virgin WP install. Just keep it handy for lockouts generally… As you were.
David
I held my breath longer than a deepsea diver as I followed your instructions. It requires a degree of confidence and trust. For others, my problem was a plug-in which froze on activation, before getting the white screen treatment. I followed teh instructions about looking for wp-content, then to deactivate plug-ins. However, I decided just to delete the last plug-in only, and that did the trick! Thanks for providing such a ‘saver’!
Hari Babu
It worked thanks a lot.
Jordi
It works !!
THANK YOU my WordPress risen.
Maria
I deactivated all my plugins and themes except WP default theme, but the screen is still white and I cannot get to wp-admin.
Editorial Staff
Not sure why that is happening then.
Administrador
Chetan Sharma
It worked!! Thanks a lot friend!! It worked and you have saved me!!
Roger Kamena
Your post SAVED ME….
Twice!!!
Thanks so much for writing this you don’t know how many hours of pain you saved me. Both times I had the problem I was able to resolve it in 10 minutes using your post instructions.
Roger
Lee Miller
Thank you for your articles on how to fix WordPress when something goes wrong.
I’m somewhat new to WordPress and so far i have been not able to access my admin panel twice and both times it took me months to fix. The last time I couldn’t fix it so I just removed WordPress from my domain and started all over. I had to have my domain host help me get everything off so that I could start over. Extreme way to correct a problem but with low tech knowledge it was what I had to do. Good thing that I’m persistant as I would have given up blogging a long time ago. It’s my joy in writing that keeps me going.
Thanks again for your site.
You are helping people worldwide. USA for me. Lee
Brad Dalton
Very handy tip if you get the white screen of death and not sure what caused it. Thanks
karthik
Recently i also suffered from a problem caused from a newly activated plugin and i think this post should have come before few days
Muhammad Yaqoob
Very informative and a must known thing!!
Thanks for the Post