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How to Notify Post Authors of New Disqus Comments in WordPress

At WPBeginner we use Disqus commenting system. Recently one of our users asked us how they can notify post author of new Disqus comments in WordPress. By default, only the users added into Disqus commenting system as admins or moderators can receive notifications for new comments. However if you run a multi-author WordPress site, then all your authors may not have admin access to your Disqus account. In this article, we will show you how to notify post authors of new Disqus comments in WordPress.

Before you begin, make sure you have Disqus commenting system installed on your WordPress site. Also make sure that you have not disabled automatic comment importing by visiting Comments » Disqus page on your site. See our guide on how to add Disqus commenting system in WordPress.

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Disqus sync settings

Now you need to install and activate the Disqus Notify Post/Page Author plugin. It works out of the box and there are not additional settings for you to configure.

That’s all, authors on your site will now receive notifications for new Disqus comments on the email address associated with their account.

Troubleshooting

If you just added a test comment and didn’t receive notification email, then don’t panic. It usually takes sometime for Disqus to sync comments with your WordPress database. The plugin will only send email notification when a comment is synced and imported into your WordPress database.

Make sure that the email address associated with the author account is valid. Also don’t forget to check the spam folder. If you are using a fancy mailbox like Google’s Inbox, then the comment notification emails will probably land into Updates section.

Lastly, make sure your WordPress site is capable of sending emails. See our guide on how to fix WordPress not sending email issue.

We hope this article helped you notify post author of new Disqus comments in WordPress.

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Editorial Staff

Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

4 CommentsLeave a Reply

  1. Alex Felipe

    Hello! Ty for post, really help me :)

  2. Pawneshwer Gupta

    is there any way that we will get comment notification in Wordpress admin panel???

    as default comment counter ??

  3. Danijel

    Hi. This is my first comment on your site. Just wanted to thank you on all the great tips and ask one question. Do you now use disqus? Because it doesn’t look like you do. It looks different and I wonder how to make it that way

    • Editorial Staff

      We stopped using Disqus a week ago. We will be writing an article on why we made the switch in the coming weeks.

      Admin

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