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Come aumentare la dimensione massima di uploader dei file in WordPress

I nostri lettori ci chiedono spesso di aiutarli a correggere i problemi legati alle limitazioni di uploader dei file. Questa semplice impostazione del sito web può avere effetti inaspettati sul vostro sito.

Ad esempio, a volte un limite di dimensioni di upload basso può impedire di caricare file con l’uploader dei media o di installare plugin e temi WordPress più grandi. Questo può essere molto frustrante, soprattutto quando non si sa come modificare il limite.

In questo articolo vi mostreremo come aumentare facilmente la dimensione massima dei file caricati in WordPress per correggere questi problemi.

How to increase the maximum file upload size in WordPress

Perché aumentare la dimensione massima di uploader dei file in WordPress?

Il vostro fornitore di hosting WordPress imposterà una dimensione massima predefinita per l’uploader dei file al momento dell’iscrizione e dell’installazione di WordPress. Il fornitore di hosting definisce questo limite, che di solito varia da 2 MB a 500 MB.

Per la maggior parte dei proprietari di siti web WordPress, questo limite sarà più che sufficiente.

Tuttavia, a volte è necessario aumentare questo limite per evitare errori di uploader.

Ad esempio:

  • Gestite un sito web di fotografia e avete bisogno di caricare immagini di grandi dimensioni.
  • Il vostro portfolio di design o di fotografia contiene immagini di grandi dimensioni.
  • Si vuole installare un tema o un plugin per WordPress più grande.
  • Volete vendere prodotti digitali come eBook, foto, video e altro ancora.
  • È normale aggiornare i contenuti e aggiungere audio, foto e altro ancora oltre il limite attuale.

Detto questo, vi mostriamo come potete aumentare la dimensione massima di uploader dei file sul vostro sito WordPress.

Nota: tenete presente che la visualizzazione di molti file di grandi dimensioni sul vostro sito web può seriamente ridurne la velocità e le prestazioni. Per questo motivo, in genere raccomandiamo di non caricare mai video su WordPress.

Poiché la maggior parte degli utenti ospita configurazioni diverse di WordPress, copriremo quanto segue:

Video tutorial

Subscribe to WPBeginner

Se preferite le istruzioni scritte, continuate a leggere.

Come controllare il limite massimo di uploader dei file in WordPress

WordPress mostra automaticamente il limite massimo di dimensione dei file da caricare quando si caricano immagini o altri media.

Per verificarlo, basta andare su Media ” Aggiungi nuovo nel pannello di amministrazione di WordPress e si vedrà il limite massimo di uploader dei file per il sito WordPress.

Check current file upload size limit

Ora che sapete come trovare il limite di dimensione, vi mostriamo come aumentare la dimensione massima di uploader in WordPress.

Metodo 1: Contattare il fornitore di hosting WordPress

Uno dei modi più semplici per aumentare la dimensione massima di uploader dei file in WordPress è quello di contattare il fornitore di hosting di WordPress.

Si tratta di un’operazione relativamente semplice per il team del servizio clienti, che può essere eseguita in un paio di minuti.

Per i principianti, questo può essere molto più facile che aggiungere codice a WordPress e modificare i file del server.

È sufficiente collegarsi al sito web del proprio fornitore di hosting, come Bluehost, e accedervi.

Quindi, fare clic sull’icona “Chat” nella parte inferiore della schermata. Potete quindi chiedere al personale di supporto di aumentare la dimensione dei file caricati sul vostro sito WordPress.

Clicking the Bluehost live chat support button in the dashboard

È possibile contattare l’assistenza anche dalla Bacheca del proprio account di hosting.

Metodo 2: Creare o modificare un file php.ini esistente

Un altro modo per aumentare la dimensione massima dei file da caricare è creare o modificare un file chiamato php.ini. Questo file controlla molte impostazioni dell’ambiente che ospita WordPress.

La maggior parte dei fornitori di hosting WordPress, come Bluehost, dispone di un cPanel facile da usare per i principianti che aiuta a gestire il sito web.

Se il vostro host web ospita una Bacheca cPanel, potete aumentare la dimensione dell’uploader dei file attraverso gli strumenti integrati.

Nota: quanto segue è tratto dal cPanel di Bluehost. Tuttavia, la maggior parte dei fornitori di hosting condivisi prevede passaggi simili.

Il pulsante cPanel si trova in fondo alla scheda Hosting di Bluehost.

Open cPanel in Bluehost

Facendo clic su questo pulsante si apre la Bacheca di cPanel.

Ora è necessario scendere nella sezione Software e fare clic su ‘MultiPHP INI Editor’.

MuliPHP INI Editor in Bluehost's cPanel

Quindi, scorrere giù fino alla sezione etichettata “upload_max_filesize” e inserire una nuova dimensione massima dei file nel boxed.

Quindi, fare clic sul pulsante “Applica”.

Upload Max Filesize Setting

In alternativa, fate clic sulla scheda di menu “Modalità editore” e potrete modificare la dimensione massima dei file da caricare direttamente nell’editor.

È necessario modificare la sezione ‘upload_max_filesize’ per aumentare le dimensioni dei file da caricare.

Una volta terminato, fate clic sul pulsante “Salva”.

Change max upload filesize in code editor

Modificare php.ini aggiungendo codice

Se il vostro attuale fornitore di hosting non offre l’opzione cPanel, dovrete modificare questo file manualmente.

Per farlo, potete utilizzare un client FTP o l’opzione di gestione dei file nel pannello di controllo del vostro hosting WordPress.

Se si utilizza un hosting condiviso, è possibile che non si veda il file php.ini nella directory dell’hosting. Se non lo si vede, è sufficiente creare un file chiamato php.ini e caricarlo nella cartella principale.

Quindi, aggiungere al file il seguente frammento di codice:

upload_max_filesize = 256M
post_max_size = 256M
max_execution_time = 300

È possibile modificare il limite di ‘256M’ in base alla dimensione dei file necessaria per il proprio blog WordPress.

Metodo 3: Aggiungere il codice al file functions.php del tema WordPress

Questo metodo prevede l’aggiunta di codice al file functions.php del tema WordPress.

Invece di modificare direttamente il file, si consiglia di utilizzare WPCode. È il miglior plugin per gli snippet di codice che permette di aggiungere codice al sito web senza romperlo.

Se non l’avete mai fatto prima, consultate la nostra guida per principianti su come add-on il codice personalizzato in WordPress.

Per prima cosa, è necessario installare il plugin gratuito WPCode. Per maggiori dettagli, consultate la nostra guida passo-passo su come installare un plugin di WordPress.

Dopo l’attivazione, si dovrà navigare su Code Snippets ” + Add Snippet. È necessario passare del mouse sull’opzione “Aggiungi codice personalizzato” e poi fare clic sul pulsante “Usa snippet”.

Add a Custom Snippet in WPCode

Nello schermo successivo, è necessario dare un nome al nuovo snippet e cambiare il tipo di codice in “Snippet PHP”.

Quindi è possibile copiare e incollare il seguente frammento di codice in “Anteprima codice”. Assicurarsi di cambiare ‘256M’ con la dimensione massima del file desiderata:

@ini_set( 'upload_max_size' , '256M' );
@ini_set( 'post_max_size', '256M');
@ini_set( 'max_execution_time', '300' );
Save Your Custom Snippet in WPCode

Infine, spostare l’interruttore in alto su “Attivo” e fare clic sul pulsante “Salva snippet”. Il codice verrà ora eseguito sul sito web.

Metodo 4: Aggiungere codice al file .htaccess

Un altro modo per aumentare la dimensione massima dei file è modificare il file .htaccess. Questo file controlla le impostazioni di configurazione di alto livello del sito web.

Per farlo, è necessario effettuare l’accesso al server del sito web tramite FTP. Se non l’avete mai fatto prima, consultate la nostra guida su come usare l’FTP per l’uploader dei file su WordPress per i principianti.

Successivamente, è necessario individuare il file .htaccess nella cartella principale del sito web.

Open .htaccess file

Se non riuscite a trovare il vostro file .htaccess, potrebbe essere nascosto dal vostro file manager o client FTP. Per saperne di più, consultate la nostra guida sul perché non riuscite a trovare il file .htaccess sul vostro sito WordPress.

Successivamente, è necessario aggiungere il seguente frammento di codice al file .htaccess:

php_value upload_max_filesize 256M
php_value post_max_size 256M
php_value max_execution_time 300
php_value max_input_time 300

Per aumentare ulteriormente la dimensione massima dei file da caricare, è sufficiente modificare il valore ’64M’ con la dimensione desiderata.

Metodo 5: utilizzare un plugin di WordPress per aumentare le dimensioni dell’uploader dei file

Un altro modo per aumentare il limite massimo di upload dei file è utilizzare il plugin WP Increase Upload Filesize. Se non vi sentite a vostro agio nell’aggiungere codice a WordPress, questa potrebbe essere una buona opzione per voi.

La prima cosa da fare è installare e attivare il plugin. Per maggiori dettagli, consultate la nostra guida su come installare un plugin di WordPress.

Dopo l’attivazione, andare su Media ” Aumenta limite di uploader nel pannello di amministrazione di WordPress.

Si accede così a uno schermo in cui è possibile selezionare una nuova dimensione per l’uploader dei file nel menu a discesa “Scegli la dimensione massima del file caricato”.

Quindi, fare clic sul pulsante “Salva modifiche”.

Increase file upload size with plugin

Nota: la dimensione massima dei file da caricare è stabilita dal fornitore di hosting. Se avete bisogno di un limite di dimensioni dei file superiore a quello elencato nel menu a discesa, dovete contattare il vostro fornitore di hosting e chiedere di aumentare il limite.

Speriamo che questo articolo vi abbia aiutato ad aumentare la dimensione massima dei file uploader in WordPress. Potreste anche voler consultare la nostra guida su come scegliere il miglior sito web builder e la nostra selezione di esperti delle migliori app per numeri di telefono aziendali virtuali con opzioni gratuite.

Se questo articolo vi è piaciuto, iscrivetevi al nostro canale YouTube per le esercitazioni video su WordPress. Potete trovarci anche su Twitter e Facebook.

Divulgazione: I nostri contenuti sono sostenuti dai lettori. Ciò significa che se cliccate su alcuni dei nostri link, potremmo guadagnare una commissione. Vedi come WPBeginner è finanziato , perché è importante e come puoi sostenerci. Ecco il nostro processo editoriale .

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

406 commentiLascia una risposta

  1. Syed Balkhi

    Hey WPBeginner readers,
    Did you know you can win exciting prizes by commenting on WPBeginner?
    Every month, our top blog commenters will win HUGE rewards, including premium WordPress plugin licenses and cash prizes.
    You can get more details about the contest from here.
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  2. Sushil Kumar

    Thank you Yasir Imran it works for me via .htaccess

  3. Pedro Viana

    .htaccess rules! thanks.

    • Amit Kumar Gupta

      Very useful Article for me . Thanks wpbeginner

  4. Steve S

    I figured out a work-around that does not involve messing with php.ini, .htaccess, functions.php, or any other systtem files. All I did was the following:

    * FTP the file up to /wp-content/uploads/year/month/filename.mp4
    * New Post –> Add Media –> Insert from URL
    * Cut and paste the appropriate URL based on where you uploaded the file.
    * Hit Insert Into Post. Done.

    • kenny

      Perfect! ps if you are inserting an image for a slide background in slider Revolution, use option ‘External URL’

  5. vic

    the .htaccess worked fine for me. thanks alot

  6. Anchal Singh

    my website have got the same issue but thanks to this post its now work perfect

  7. Matt

    Thanks. I want to also know how to make a website portal using wordpress. Any information from you will be highly appreciated.

  8. marta

    Thanks. For me htaccess Method did his job :)

  9. Rifqi Arief

    Thanks Bro, Its Work On My Free Hosting via .htacess

  10. RT

    Please try below steps as well after creating the php.ini

    (1) Go to My Sites -> Network Admin -> Settings from WordPress admin dashboard.

    (2) Uncheck the checkbox for “Site upload space: Limit total size of files uploaded to 10 MB” and Save changes.

    (3) Done.

    Regards,

    -RT

    • Suika

      Thanks, I forgot there was a setting there for that.

  11. Abhishek

    I’m on goddady hosting, none of the 3 solutions worked for me.
    But some users reported .user.ini file worked for them in goddady.
    can anybody tell me where to put this file?
    I have tried root folder and wp-admin folder nothing worked.

  12. Raman Gutyan

    htaccess Method is working great in my localhost.

    Thanks for sharing.

  13. DVR

    If you are hitting a wall. Go to your host. Advance setting for PHP. Scan the code looking for max upload & file size. Change it to your required setting.

    Done.

    See NICOLAS’ reply above.

    • martin kendall

      Hi DVR I had tried everything and nothing worked, with what had been posted here. I tried multi times in every why to get it to work. Nothing, but your post put me on the correct answer. Thanks very much for that.
      Ok this is what i did, Signed into my host server, where my website is. the host server runs on cPanel and the theme is paper_lantern. It should not matter what your sever is or the theme. If you do not have access to this area you will have to get your host to make the changes y cotacting your technical help.
      In the panel you will have categories like = files, database, domains, email etc and what you are looking for is software, under software / apps look for multiPHP INI Editor or something like that. Its going to be different on other platforms but should be in that area. What you are looking for is configure PHP INI basic settings or editor mode. I got offered home directory or my domain name. I picked the domain name but maybe need to change both but I did not need to. Scrolled down to upload_max_filesize and changed to 64M but this did not work as you have to also change the momory_limit to 64M also. They have to be the same figure. and then it will work.
      Has I understand, when you make the changes in wordpress code. the instruction talk to your data base through the PHP files and instruct the server software to change the database settings. For some reason It would not work for me. So this route, bypass that and making the changes on the server software and not on the wordpress software. In future I will go this way as it was really quick. I hope this helps as a last resort. Martin p.s. this was WordPress 4.8.1 and I found that it did not have, after loading it any PHP.INI or .htaccess files. I did install them but made no difference and or where I put them.

  14. Jeet Patel

    THank you so much it’s working really :)

  15. Silentnight

    Thank u so much… I increased my uploading size.

  16. Gopi krishnan

    For me, this is not working, but i did this in htaccess file in this way,

    php_value post_max_size 10M
    php_value upload_max_filesize 40M
    php_value memory_limit 500M

    This works !

  17. Michael Serovey

    I have my websites hosted with GoDaddy and so far, NONE of the above suggestions have worked! I have paid for this plugin and now I that I wasted my money!

    • Paul

      Hi,
      To avoid the plugin upload limit you can just upload the plugin with filezilla to your plugin directory. After uploading you can extract the zip file in the file manager and after you have done this the plugin is visible and ready to activate in your admin –> plugin panel

      Hope this helped.

      Cheers

      • Pooya

        WOW! THANK YOU PAUL!!

        This worked perfectly for me!

        and it is MUCH easier and more reliable than any of those methods.

        just go to File Directory under the cPanel -> Public-html -> [ you site folder] -> wp-content ->themes or plugins

        Then upload the zip file here and extract it.

        login to your wp-admin dashboard. and bam, you got yourself the theme or plugin.

        • Tom

          Thank the Lord (paul) this took way too long.

  18. Nicolas

    Just go to your hosting control pannel -> Advanced -> PHP Settings -> upload_max_filesize ( it usually is on 2M you can change it up to 8M in my case… the point is that it shouldn’t be higher than your post_max_size)
    You are welcome!

  19. Steven Gliebe

    functions.php is not the best place to put the code because raising the PHP max upload size limit is unrelated to a specific theme. Users shouldn’t be changing theme files directly anyway. wp-config.php is probably a better place. The .htaccess or php.ini method is even better (or just ask the host).

  20. Stephanie

    php.ini needs to be in wp-admin folder. This article states it needs to be in the root, which I tried but it made no difference. FYI

    Thank you for the information!

    • Aaron

      Thanks so much for your reply Stephanie. Your information was exactly what I needed.

      • Mike Serovey

        So far, NONE of the above suggestions have worked. My control panel does NOT allow me to change the PHP Settings, modifying the .htaccess created an internal server error and modifying the theme failed to work as well. Have any other suggestions?

        • Mike Serovey

          With GoDaddy hosting, I discovered that I needed to use the lines of code that someone posted for the .user.ini file and then refresh my browser and recheck the plugin about three times each before the thing FINALLY worked!

    • Robert

      Thank you! ini file need to be uploaded in wp-admin folder.

    • Emmanuel Parbey

      Thank you.

      It worked perfectly.

    • Somnath

      @Stephnie Thanks a Lot .It Workz

    • Sorin

      In wp-admin put php.ini and work

    • Angel Rodriguez

      This worked for me as well.

    • shemmy

      thanks ..this works fine

  21. Matt

    Worked Immediately! Thanks! By the way if anyone else wants to know, my host is BlueHost and I am using a Genesis Theme.

  22. Panagiotis Sakalakis

    Using the .htaccess I got an Internal Error, and then I just removed the code and it fixed. After that, I created a php.ini file in /public_html/wp-admin, pasted the code and saved it. Everything’s work like a charm now and I can upload my files just fine without any problem.

  23. Umesh Shejole

    Yes, Useful……

  24. Subin Babukuttan

    htaccess worked fine .thanks 4 d post

  25. hol

    Hi

    Does anyone know why if the PHP.INI file is changed as mentioned why when the file has completed to 100% nothing happens and it displays http error.

    I can upload small files and small videos.
    I cant upload anything bigger than say 200mb

    I had this working and accepting larger files then I had a restore done on website.

    I have changed the PHP.INI…

    Is there any reason why just large files don’t work ?

    do I need to edit the hta.access file ?

    thanks

  26. Ian

    .htaccess method worked for Media Temple grid hosting, others didnt affect it, just in case anyones wondering…

  27. Jay

    IF YOUR STILL FINDING NOTHING IS WORKING..
    (In my case the problem was with WP MULTISITES)..,

    FIRST CHECK THE FOLLOWING:
    1. check your hosting limits (although this was not my problem) make sure your hosting allows the limit you are trying to set ie if on a shared hosting you might find the maximum is 64M.

    NOTE: The following solution may also apply If in WordPress, Maximum upload file size will not change even when changed in the php.ini file etc.

    The 1M max upload problem lies with WP MULTISITES default settings!!

    To change this, do the following to change the Maximum upload file size within WP admin:

    LOG INTO YOUR ADMIN DASHBOARD:
    1. At the top, hover over My Sites and then click Network Admin.
    2. At the left, hover over Settings and then click Network Settings.
    3. Scroll to the bottom of the page and change the Max upload file size to whatever you would like in KB.
    4. Click Save Changes.

    Hope this helps :)

    • Milton

      Thanks Jay you were right on point for WP multisites

    • Denis

      Worked for me. The site used to work and I couldn’t understand why it didn’t anymore. It was my conversion to multisite which caused the ptoblem.

    • Adam

      Thanks!!!! Jeez there’s not much help on the changes mutli-site makes!

    • Bhanu uday

      It worked like a charm. Thank you very much.

  28. AmanDeep Singh

    Working !.I use Create or Edit an existing PHP.INI file method and after applying the settings as mentioned in the article now i am able to upload themes and plugins which are large in size.Thanks for sharing solution.

  29. Judy

    I am new to WordPress, I usually use Joomla but I have a new client that wants a WordPress site. When trying to upload images the WordPress message was that the file limit was 3Mb. I spent hours searching websites for an answer. I am using WAMP and localhost to create the site. Through localhost phpinfo() I could verify which php.ini was active, the one in Apache. I had a file limit of 64Mb but still WordPress had a 3Mb limit. This site gave the instructions under #3 to edit the .htaccess file in the WordPress folder. I copied and pasted the text into this file and IT WORKED! Thank you wpbeginner.

  30. KenSanDiego

    forgot to mention, my WP site is in a subdirectory with a domain pointer. Powweb’s php applies to everything in all subdirectories. So if you have any installations in subdirectories the change applies to all installations.

  31. Ugyen Zangmo

    Create php.ini in wp-admin folder

    In the file put the following 3 lines:

    upload_max_filesize = 2048M
    post_max_size = 2048M
    max_execution_time = 3000

    Goto to your website as admin and check the upload new media page, it should now display Maximum upload file size: 2 GB.

    Thanks to Yasir Imran for sharing your tip!

    This worked for me. Thank you James for sharing the Yasir Imran tip. Cheers

    • sadiq

      it is not working i have done same
      in godaddy server

    • Brendan

      That was a great tip… it worked for me.. thanks!

    • Ben

      Holy crap! Thanks so much man, after the last wordpress update to 4.3.1 my upload size reverted back to the default of 50 MB even though my php.ini, .htaccess, and wp-config.php files hadn’t changed and were still reflecting a max upload size of 512 MB! You’re a hero!

    • Alain

      Thank you very much!
      I tried ALL of the three methods with no results.
      I asked the webhost and the raised the limit to 40 MB.
      Then, finally, I tried yours and it worked fantastically!

  32. dominio público

    post_max_size should be larger than upload_max_filesize to allow room for other information. The defaults are 2MB max file size and 8MB max post size.

    From PHP’s documentation:

    post_max_size integer
    Sets max size of post data allowed. This setting also affects file upload. To upload large files, this value must be larger than upload_max_filesize.

  33. Nori

    Thanks for this! Tried the php.ini and I am quite surprised it worked and was so easy

  34. Dan

    php.ini file worked perfectly for me. I simply changed the existing values to 100M. All good. Thanks for the advice.

  35. James

    Create php.ini in wp-admin folder

    In the file put the following 3 lines:

    upload_max_filesize = 2048M
    post_max_size = 2048M
    max_execution_time = 3000

    Goto to your website as admin and check the upload new media page, it should now display Maximum upload file size: 2 GB.

    Thanks to Yasir Imran for sharing your tip!

  36. Zain

    Hy,
    Please tell me the names of best themes for softwares/download sites?
    i am waiting.
    Thanks,
    Zain.

  37. Markus Aurelius

    Nothing of the above worked for me on GoDaddy so I had to use .user.ini instead of php.ini and that worked fine. Thanks for pointing me in the right direction!

    • Keith

      Thank you so much. I am on GoDaddy and this worked whereas several other methods did not.

    • Raj Kothari

      Hi Keith, can you tell me under which folder you have put this file? .user.ini
      Need help

    • Oliver

      Thanks .user.ini worked for me on Godaddy

  38. sam

    1:- open “C:wampbinapacheapache2.4.9bin” folder and find “php” which is a configuration file and open it in ur notepad and again find “upload_max_filesize” and “post_max_size” and change both and save.

    2:- open “C:wampbinphpphp5.5.12” folder and find “php” and “phpforapache” which are configuration file and open both in ur notepad and again find “upload_max_filesize” and “post_max_size” and change both and save.

    3:- finally restart all services of wamp and enjoy…lov u all

  39. Decb

    Hi Guys, I’m REALLY new to this but can you look at what I see when I click to edit the .htaccess file – where do i add the code? at the start? at the end? Do I put my cursor at the begining and click return (then put it in) ??? Please help

    • Gerard ONeill

      Deb, it wouldn’t matter where you added it; but make sure its outside of a block. To be safe, just add it at the end.

      However, the better way (as of php5.5) is to modify the .user.ini file in a per directory basis. If you did the top level directory, it would apply to all sub directories (unless overridden).

      http://php.net/manual/en/configuration.file.per-user.php

      And obviously the system wide php.ini works too.

  40. BenPDX

    +1 for Alex’s solution. Upload php.ini folder to wp-admin folder worked for me on Lithium Hosting. 30 second Google search and 1 min to create text file and upload to server!

  41. Dede Erik

    I choice the third method and this is worked to me, thanks so much

  42. Hasan Tareq

    .htaccess works for my wpenigne site

  43. Vineesh

    Hi alex, you are right. php.ini file should be added to wp-admin folder. It will work perfectly…. thanks alex

  44. Rafael

    Just adding the php.ini file into wp admin folder worked perfectly!!! thanks!

  45. chandan

    thnx alot Alex this worked for me to..

  46. Tony_atf

    I keep getting http error even with your suggestion. im on godaddy I have filesize 300m but anything over 150Mb chokes. it uploads, sits for a few seconds and then the http error displays. wordpress never shows the error.

    • SunnyK

      same with me. did you found any solution yet?

  47. Nitesh Magan

    Hey I added the 1st code to my theme function file, but now everything on my site went blank. I cant even access my wp-admin of my site !!

    Please Help …

  48. Chris

    If you’re just trying to upload files yourself in the admin panel (media), make a new plain text document, save it as whatever name (including extension) of the large file you’re trying to upload. So if you’re trying to upload “files.zip,” save a blank text document as files.zip. Upload this blank text file you just created in WordPress. Then, go to FTP or file manager, go to wp-content/uploads/(whatever year it is)/(whatever month it is). You should fine files.zip there. Delete that file (which is just a plain text file) then upload the real files.zip, making sure the names match up. Then when you go back to media it will be the right file.

  49. Yasir Imran

    I tried htaccess method and found 500 internal server error, then placed php.ini with 3 given lines in root directory, again didn’t work. Then I placed it in wp-admin folder and it worked. I think the author should mention it.

    • Alexandre

      This worked for me while everything else had failed. Thanks for sharing.

    • Mel

      I had the exact same experience and this worked for me. Thanks Yasir!

    • Les B

      Thank you Yasir Imran…your method works where all others, including .htaccess fails!

      (The php.ini must be in the wp-admin folder.)

      Les

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