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Come risolvere l’errore di stabilire una connessione al database in WordPress

L’avviso “Errore nello stabilire una connessione al database” in WordPress è un errore irreversibile che rende il sito inaccessibile agli utenti. Si verifica quando WordPress non è in grado di connettersi al database.

Poiché diversi fattori possono influenzare questa connessione, l’errore può essere un po’ difficile da risolvere per i principianti.

Negli ultimi 16 anni abbiamo gestito il nostro blog su WordPress e abbiamo riscontrato una serie di errori e attenzioni, tra cui l'”Errore nello stabilire una connessione al database”. Grazie alla nostra esperienza e a molti periodi di prove ed errori, abbiamo imparato a risolvere questi problemi senza interrompere il nostro sito.

In questo articolo vi mostreremo come risolvere facilmente l'”Errore nello stabilire una connessione al database” sul vostro sito WordPress, passo dopo passo.

Fix the Error Establishing a Database Connection in WordPress

Cosa causa l’errore di stabilire una connessione al database in WordPress?

Un database è un software che facilita l’archiviazione, l’organizzazione e il recupero di dati da altri software.

Come sistema di gestione dei contenuti, WordPress utilizza un database per memorizzare tutti i contenuti e gli altri dati del sito web. Si connette quindi al database ogni volta che qualcuno visita il vostro sito web.

WordPress ha bisogno delle seguenti informazioni per connettersi al database:

  • Il nome del database
  • Nome utente e password del database
  • Server di database

Queste informazioni sono memorizzate nel file di configurazione di WordPress, chiamato wp-config.php.

Se una di queste informazioni non è corretta, WordPress non riuscirà a connettersi al server del database e verrà visualizzato l’errore “Errore nello stabilire una connessione al database”.

Database connection error in WordPress

È uno degli errori più comuni di WordPress. Oltre alle credenziali errate, questo errore può comparire anche se il server del database è inattivo o i file del database sono corrotti.

Detto questo, vediamo come risolvere il problema “Errore nello stabilire la connessione al database” in WordPress con una risoluzione dei problemi passo dopo passo.

1. Controllare le credenziali del database di WordPress

Lecredenziali errate sono la causa più comune dell’errore di connessione al database. Se avete recentemente spostato il vostro sito WordPress su un nuovo host, è probabile che il problema sia questo.

Le credenziali del database di WordPress sono memorizzate nel file wp-config.php. È il file di configurazione di WordPress che contiene importanti impostazioni, tra cui le informazioni sul database.

Se non avete mai modificato un file wp-config.php, date un’occhiata alla nostra guida per principianti su come modificare il file wp-config.php per maggiori istruzioni.

Si cercheranno le seguenti righe nel file wp-config.php:

// ** MySQL settings - You can get this info from your web host ** //
/** The name of the database for WordPress */
define( 'DB_NAME', 'database_name_here' );
/** MySQL database username */
define( 'DB_USER', 'username_here' );
/** MySQL database password */
define( 'DB_PASSWORD', 'password_here' );
/** MySQL hostname */
define( 'DB_HOST', 'localhost' );

In questo caso, è necessario assicurarsi che le informazioni relative al nome del database, al nome utente, alla password e all’host del database siano corrette.

Potete confermare queste informazioni dalla dashboard del vostro account di hosting WordPress. Per questo tutorial utilizzeremo Bluehost, ma la procedura sarà simile anche per altri pannelli di hosting.

Una volta effettuato l’accesso, fare clic sulla scheda “Sito web” nella colonna di sinistra e poi passare alla scheda “Avanzate”. Quindi, scorrere fino alla sezione “Database” e fare clic sul pulsante “Gestisci” accanto ad essa.

Click the Manage button next to the Database section

In questo modo si aprirà la pagina dei database MySQL in cPanel in una nuova finestra.

Qui, nella sezione “Database corrente”, si trovano il nome del database e il nome utente. Ricordate di copiare e incollare questi dati in un blocco note per poterli aggiungere al file wp-config.

Find your database name and username in the Current Databases section

Quindi, scorrere fino alla sezione “Utenti attuali”, dove è possibile fare clic sul link “Cambia password” accanto al nome del database.

Si accede così a una nuova schermata, in cui è possibile modificare la password del database secondo le proprie esigenze.

Change your database password

Una volta confermati tutti i dettagli del database, è possibile modificare le informazioni nel file wp-config.php, se necessario.

Quindi, provare a visitare nuovamente il sito web per verificare se l’errore di connessione al database è scomparso.

Se l’errore è ancora presente, significa che c’è qualcos’altro che non va.

2. Controllare le informazioni sull’host del database

Se si è certi che il nome del database, il nome utente e la password siano corretti, occorre assicurarsi di utilizzare le informazioni corrette sull’host del database.

La maggior parte delle società di hosting WordPress utilizza localhost come host del database. Tuttavia, alcune società di hosting WordPress gestite utilizzano server separati per ospitare i database. In questo caso, le informazioni sull’host del database non saranno localhost.

Ciò significa che dovrete contattare la vostra società di hosting WordPress per confermare questi dettagli.

3. Riparazione del database di WordPress

Ora, è possibile che nella Bacheca di wp-admin venga visualizzato un errore diverso, come “Una o più tabelle del database non sono disponibili” o “Potrebbe essere necessario riparare il database”. In questo caso, è necessario riparare il database.

È possibile farlo aggiungendo la seguente riga nel file wp-config.php. Assicuratevi di aggiungerla subito prima della riga “Questo è tutto, smettete di modificare! Buon blog”:

define('WP_ALLOW_REPAIR', true);

Una volta fatto ciò, è possibile vedere le impostazioni visitando questa pagina: http://www.yoursite.com/wp-admin/maint/repair.php. Assicuratevi di sostituire yoursite.com con il vostro nome di dominio.

A questo punto, è necessario fare clic sul pulsante “Ripara database” per avviare il processo.

Repair WordPress database

Nota: non è necessario che l’utente sia connesso per accedere alla pagina di riparazione del database. Una volta terminata la riparazione e l’ottimizzazione del database, assicurarsi di rimuovere questa riga di codice dal file wp-config.php.

Tuttavia, se non volete aggiungere alcun codice al vostro sito, potete anche riparare il database utilizzando il cPanel del vostro account di hosting.

Visitate il vostro account di hosting e aprite la pagina “Siti web” dalla colonna di sinistra. Quindi, passate alla scheda “Avanzate” e fate clic sul pulsante “Gestisci” nella sezione Database.

Click the Manage button next to the Database section

Si aprirà cPanel in una nuova scheda. Qui, scorrere fino alla sezione “Modifica database” e scegliere il nome del database dal menu a discesa “Ripara database”.

Una volta fatto ciò, è sufficiente fare clic sul pulsante “Ripara database” per avviare il processo.

Click the Repair database button

Il pannello di hosting riparerà automaticamente il database.

Una volta completato il processo, verrà visualizzato un messaggio di successo.

Database repair success message

Ora potete visitare il vostro sito WordPress per vedere se l’errore è stato corretto o meno.

4. Controllare se il server di database è inattivo

Se tutto sembra essere corretto e WordPress non riesce ancora a connettersi al database, è possibile che il server del database(server MySQL) sia inattivo.

Questo potrebbe accadere a causa del traffico intenso su un server. Il vostro server host non è in grado di gestire il carico (soprattutto se avete un hosting condiviso).

A causa di ciò, il vostro sito diventerà lento e potrebbe anche generare un errore per alcuni utenti. In questo caso, dovreste telefonare o chattare con il vostro fornitore di hosting e chiedere se il vostro server MySQL è responsive.

Inoltre, se sullo stesso server sono in esecuzione altri siti web, è possibile selezionare questi siti per verificare che il server SQL sia giù.

Se non avete altri siti sullo stesso account di hosting, andate semplicemente nel vostro cruscotto di hosting e passate alla scheda “Avanzate”.

Successivamente, fare clic sul pulsante “Gestisci” accanto alla sezione phpMyAdmin.

Click the Manage button next to the PHPMyAdmin option

Si aprirà phpMyAdmin in una nuova finestra, dove si dovrà fare clic sull’opzione “Database” in alto.

Quindi, fare clic sul nome del database per accedere alle sue impostazioni. Se ci riuscite, è il momento di verificare se l’utente del database ha i permessi sufficienti.

Connect PHPMyAdmin with your database

Per farlo, occorre creare un nuovo file chiamato testconnection.php e incollarvi il seguente codice:

<?php
$link = mysqli_connect('localhost', 'username', 'password');
if (!$link) {
die('Could not connect: ' . mysqli_error());
}
echo 'Connected successfully';
mysqli_close($link);
?>

Dopo aver incollato il codice, assicuratevi di sostituire il nome utente e la password con i vostri. Ora è possibile caricare questo file sul proprio sito web e accedervi tramite un browser.

Se lo script si è collegato correttamente, significa che l’utente dispone di permessi sufficienti e che l’errore è causato da qualcos’altro.

Ora è necessario tornare al file wp-config e analizzarlo per assicurarsi che tutti i dettagli siano accurati e senza errori di battitura.

Altre soluzioni che hanno funzionato per gli utenti

Se i suggerimenti per la risoluzione dei problemi di cui sopra non riescono a risolvere l’errore di connessione al database sul vostro sito web, potete provare questi ulteriori passaggi.

Come riportato dai nostri utenti, questi passaggi hanno aiutato alcuni di loro a risolvere l’errore di connessione al database sui loro siti web.

1. Aggiornare l’URL del sito WordPress

Potete provare ad aggiornare l’URL del sito WordPress utilizzando phpMyAdmin in cPanel.

È sufficiente accedere a phpMyAdmin dalla dashboard dell’account di hosting e selezionare il database di WordPress dall’elenco.

Quindi, passare al menu SQL in alto e inserire la seguente query MySQL:

UPDATE wp_options SET option_value='YOUR_SITE_URL' WHERE option_name='siteurl'

L’aspetto dovrebbe essere il seguente:

Change site URL

Non dimenticate di fornire l’URL del vostro sito e di cambiare wp_options con il nome della vostra tabella, poiché potreste aver cambiato il prefisso della tabella di WordPress.

2. Riavvio del server Web

Gli utenti di server dedicati, server locali e server privati virtuali (VPS) possono provare a riavviare i loro server.

In questo modo si riavvia il server web e il database, che potrebbe risolvere alcuni problemi temporanei che causano l’errore.

3. Chiedere aiuto

Se tutto il resto non funziona, potrebbe essere necessario contattare la società di web hosting. Tutte le buone società di hosting WordPress vi aiuteranno a risolvere il problema, vi indicheranno la direzione giusta o addirittura lo risolveranno per voi.

Potete anche assumere sviluppatori WordPress utilizzando una piattaforma come WPBeginner Pro Services per aiutarvi a correggere questo problema a prezzi ragionevoli. Abbiamo un team dedicato di sviluppatori esperti di cui potete fidarvi per correggere qualsiasi problema di WordPress.

WPBeginner Pro Services

È possibile utilizzare il servizio anche per la manutenzione del sito, la riparazione di siti violati, l’ottimizzazione della velocità, la ricostruzione del sito web e l’ottimizzazione SEO.

Speriamo che questo articolo vi abbia aiutato a correggere il problema “Errore nello stabilire una connessione al database” in WordPress. Potreste anche consultare la nostra guida alla risoluzione dei problemi di WordPress per avere suggerimenti su come correggere i problemi di WordPress da soli o il nostro tutorial su come aggiungere una pagina personalizzata di errore del database in WordPress.

Se questo articolo vi è piaciuto, iscrivetevi al nostro canale YouTube per le esercitazioni video su WordPress. Potete trovarci anche su Twitter e Facebook.

Divulgazione: I nostri contenuti sono sostenuti dai lettori. Ciò significa che se cliccate su alcuni dei nostri link, potremmo guadagnare una commissione. Vedi come WPBeginner è finanziato , perché è importante e come puoi sostenerci. Ecco il nostro processo editoriale .

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

662 commentiLascia una risposta

  1. Abul Fayes

    Either ‘127.0.0.1:8889’ or ‘localhost:8889’ works for me. Just using ‘localhost’ with no port specified does not work. I am using MAMP

  2. Joe

    The frontend of my site is connecting but the wp-admin section is showing the error establishing a database connection.

    What do I do?

  3. Gill

    Thanks! Life saver. Completely borked my site changing passwords. Could have sworn I’d done everything right but managed to fix it in config.

  4. Praveen

    My problem was due to a google analytics plugin, the day i installed it, my site was down saying “Error database connection!” Even I was unable to login into my admin panel. So, I manually removed that plugin from cpanel, and everything worked.

    • Andreja

      Hi Praveen,

      thank you for your info. Can you please explain how to find particular plugin in cpanel to remove it? I received this error message right after I’ve installed “All in one SEO pack” plug-in in my Worpress site so I guess it could be the same problem as your problem was…?

      Thank you in advance!

  5. Matt

    I was on a Digital Ocean 512MB droplet and was getting this error every couple of weeks. Inspecting the logs showed that a process called update-apt-xapi was consuming all of my memory and causing the mysql service to crash resulting in the error. You can try setting up a swap file but, really, 512MB just isn’t enough memory to run a Wordpress install. Upgrade your droplet to 1GB and that should take care of the issue.

    • Joween Flores

      We have the same issue here friend. How’s your website going since? I was trying to cheap on server expenses now.

  6. Ob

    I just checked MySQL server with “service mysql status”. Apparently, MySQL server was not running.
    So, I started it with: “service mysql start”. And Voila! my website was up.

  7. Kishan SHarma

    What i found is it was faulty plugin which was causing trouble , try deactivate plugins and check if problem persist. changing localhost to 127.0.0.1 also solved some issues

  8. Jim Zimmer

    I did a search through your post and didn’t find anything about SELinux being the culprit, which ultimately was my problem. I have segregated my web server from my database and disabled SELinux on both VMs. I tried your testconnection.php, which was successful from within the /var/www/html directory before disabling SELinux, so I really have no idea if it is the database or the web server that has the issue. I will try and update this comment with SELinux settings that work when I have tested it.

  9. Andrea

    I have this problem right after having changed the password for my admin access. Can you super kindly provide a solution written in a language understandable for someone who has close to 0 programming or web-developer knowledge?? I have the error for both front-end and back-end. I have NO IDEA how to “check the wp-config.php” file (never heard of it until now). How do I proceed?

    Thank you so much,
    Best,
    Andrea

  10. Binyam

    What did work for me was this: In cPanel, go to Advanced Zone Editor select the domain copy the recorded IP and as wpbeginner suggested I replacing localhost with the IP and it works! Thanks!

  11. Avinash

    I was having the connection problem. The problem was my previously installed MySQL, was running. So I stopped it and then ran MySQL of Xampp. It worked. Hope it helps.

  12. Avinash

    My previously installed mySQL was running. I stopped it and then ran mySQL that came with Xampp. it worked. Hope it helps.

  13. Swati

    We had our wordpress installed on AWS EC2 and we got the “Error establishing database connection” for all our sites when the database was installed on the same server as the web server. When the database was moved to Amazon RDS for each of our sites, that error did not recur.

  14. Luis Daniel

    Hi!
    This helped me a lot with a WP installation going bad. Thanks!

  15. Scott

    Greetings.

    I have recently experienced the same issue when moving my multi-site from a subdirectory to root. Even after going through all the steps outlined in various tutorials, I encountered this dreaded message and nothing I did seemed to work.

    What did work for me was this: In cPanel, go to your softaculous script installer, select the edit icon for your WordPress installation, change the paths that point to your install.

    Once I did this and saved, then navigated to my site URL, it was back up and running smoothly.

    Just wanted to leave this here in case it helps someone else along the way.

  16. John Henry Gaspay

    Thanks man, it work on ngnix server due to error establishing.

  17. Sysy

    I have an issue with database connection. I wanted to create a new database for a new website #2 connected in multisite in OVH, and when wordpress asked me to enter login, password etc I entered those of website #1 as I had to do BUT without changing “wp_” for “wp_2″… And now both of these two sites have the message “Error establishing a database connection”. I deleted all FTP WP for website #2 and deconnected from multisite, but impossible to get back and to enter in website #1!! Do you know how to resolve this problem?

  18. Taurai

    I’m having an issue with my website, my WordPress database just seams to disappear. logged into MySQL and nothing exist there anymore. has anyone ever experienced this? anyone with a solution?

  19. Gail Gardner

    The cause of this issue when I had it was so many people running hacking programs against my login page that they were impacting the server. It happened every Friday evening through Sunday evening.

    We eliminated the issue by protecting that page with a pop-up so they couldn’t run their automated hacking programs against the login page.

  20. Rita

    Thank you for posting this–it saved a bit of a panic when the company’s WP blog disappeared behind this error. After verifying that the database was still there and undamaged, I called our host.

    Turns out they’ve been migrating customers’ web sites to new and improved servers, and they somehow lost the connection info. Hopefully it will be repaired today.

    But a very informative article, and a quick reminder (for me) of how to check in on mySQL to make sure everything is still good. Thanks!

  21. adams

    i cant create pages, new post, or edit my themes or even upload pictures i constantly get the following error…

    This page isn’t working.
    didn’t send any data.
    ERR_EMPTY_RESPONSE
    the website setup is new but am faced with this problem

  22. Wayne

    Thanks. Helped me debug a DB backend issue.

  23. jitesh

    How can i find my wordpress database username and password?

    By Mistake, i have deleted wp-config.php file and now i have uploaded new files.

    I am Using Godaddy’s windows server…

    I am getting below error:

    This either means that the username and password information in your wp-config.php file is incorrect or we can’t contact the database server at . This could mean your host’s database server is down.

    Are you sure you have the correct username and password? Are you sure that you have typed the correct hostname? Are you sure that the database server is running? If you’re unsure what these terms mean you should probably contact your host. If you still need help you can always visit the WordPress Support Forums.

    Please help me as I have wasted by complete week…

    Thank you..

    • WPBeginner Support

      Hey Jitesh,

      You can login to your hosting control panel and locate the MySQL database section. Most likely, you will be able to find the database name, username, and password information there. Alternately, you can contact support to help you locate that information.

      Admin

  24. Bob

    Thanks so much, all, for maintaining such a great website! You guys continue to bail me out with problems, issues & fixes for those of us who just enjoy writing & posting and not dealing with all of the WordPress programming stuff. Great work!
    Cheers!!!!

  25. Joette

    Thanks for all the great articles. I am having such a problem tho just getting WP installed. I’ve followed your instructions regarding doing it with MAMP and keep getting the “can’t connect to localhost:8888” msg. After much searching I found a terminal code to test apache. It returned with httpd not running, trying to start. I did it again and it didn’t return anything so perhaps worked.

    I tried connecting to local host again and this time I got Error connecting to database. At least this seems like progress! I tried some of your suggestions above and this time, it seemed to be trying to connect for quite a while, but finally gave me the Error connecting to database again.

    I have yet to get the happy WP page. Does anyone at all have any ideas as to what is going on? I have spent hours searching, contacting, trying this and that and I don’t know what else to do at this point. I am an absolute WP beginner.

    Thanks to anyone/everyone in advance.

    • Ashley Knox

      Hey! Were you able to figure it out? I’ve tried all of their solutions and I’m still stomped.

      • Joette

        Hi Ashley, No, unfortunately nothing is working for me either! I’ve yet to find someone who knows the answer & have been asking many places. For me, I think I’m going to use different software and leave WP for another time. Too strange, too much hassle.

        • Kalico

          This isn’t a WordPress problem, it’s a MAMP problem. If you have to run this on a local server, try a different XAMP package. Better yet, get a shared hosting account and set it up there. Local XAMP can be frustrating.

  26. J M Landers

    I missed that when you add the repair line to your WP config file you have to add it right at the end of the declarations before the first “if” statement when I first read it. Took me a while to realize what I was doing wrong. Still didn’t fix my problem but at least I was able to strike one possible issue off my list.

  27. Muhammad Qamar40391

    Thank you for a great helpful post.
    Solved by resetting DB password but this process repeated several times. issue solved but page speed is too much slow now.

  28. John Malto

    Also had the same problem and tried everything. TestConnection was failing. What I just had to do was manually edit the user password through MySQL Cpanel and it suddenly worked!

  29. Leslie limardo

    I am so confused. First time on wordpress. No tech experience whatsoever. I didn’t receive any error. message. My website is up. The problem I had is when I set the page to update some updates would take effect and others didn’t. I called Wordpress and they told me I didn’t set up the database correctly. Is this the same issue as this article or something totally different? Thanks in advance.

  30. Fran

    Hi, i had this problem when I formatted my laptop and reinstalled XAMPP.

    Problem was, I forgot to create a new Mysql user with the same data (host, name and password) from my BD user stored on wp-config.php, just like we do when we configure one new WP site for the first time. That solved it :)

    So, maybe the problem is not that the user has not enough permissions… perhaps the problem is, user simply doesn´t exist yn mysql.user table! (as I said, it can be possible after formatting your computer).

  31. Ahmed

    thank you for the great help, i got mine up by replacing localhost with 127.0.0.1

  32. Kate

    I just had the same problem, which I managed to solve by simply changing the DB password and correcting that in the config.php file.

    I have no idea why the password suddenly became an issue, though.

  33. Sheriph

    Changing the localhost in my wp-config.php to the ip on my host account in godaddy cpanel did the magic for me. Even godaddy support were talking rubbish. Imagine telling to upgrade with about $200, that my hosting plan is low on resources. I almost believed until I found this article. Thanks a lot.

    • Steve

      I still have the problem. GoDaddy tried but unable to help. They have a service that, for $80.00, will have a WordPress expert investigate. However, there are no guarantees she / he can fix the problem but you still have to pay the $80.00.

  34. Destiny Alabi

    This review was very helpful,

    I had a similar issue with installation on windows server, I kept getting database error, and what I did was to replace localhost which was internal server to IP Address and Port which was external server and it worked perfectly.

  35. Sam

    Mine just happened like 20 minutes ago, I am hosting at Ipage and WHAT A SCARE!!! It happened all over sudden and I could not access both the admin site and the website itself with my laptop but I could access the site with my phone.
    Then before I could complete reading this guide the site got back by itself lol. I want to know if there is a way to avoid this from happening in future.

    • Robin Robin

      The same happened with my site. Very strange!

  36. Aaditya Koesis Sharma

    Nice article. I want to know about the AMP errors and how to fix them ?

    • Bongani Ngcobo

      This was helpful, Thank you very much. I always rely on WP Beginner when struggling.

  37. sreekan th reddy

    my website is showing database connection error .

    can some one help me to solve the problem

    my website is created in amazonweb service

    for every 24 hours it showing database connection error
    the php-myadmin ,wp-content every thing is fine
    can plz some one help to solve this issue

  38. Martin L.

    I have no WordPress account, but have been having this happen to me a lot recently on several sites. How can I fix this? (Note: I don’t own these other sites and I don’t think I can access their databases directly)

  39. imparthi

    Thanks much for the article. I ran into the same issue.
    1. Wp-Config file was correct
    2. phpMyadmin connection was success
    3. testconnection.php approach too was success
    4. I tried to update the site URL I couldn’t get it as naming conventions of the table names of the WP changed

    THIS IS WHAT HELPED ME FINALLY.
    I selected wp_Options” table in the phpMyAdmin window to browse the content, there was an informative Error message that, the table has to be repaired. (wp-config auto-repair didn’t work out)

    I was able to repair using the options available in phpMyAdmin and got my site back. :) Thanks all.

  40. jhaejhae jhaens

    hi there.. can i please seek help.. i am working now on transferring my live WordPress site to local using XAMPP.. my database is doing good but i cant connect it during the WordPress installation. please help.. thanks in advance!

  41. Tanya

    Hi there,

    Thank you for this article. My website was hacked recently and after I got no support from the hosting provider, I was told I was going to need to reinstall Wordpress and upload the backup. I didn’t use a backup plugins (I am all the way in South Africa) as it is to expensive for the paid plugins. So I did a cpanel backup through Softaculous and downloaded the Zip of 1.03Gig. Two weeks later my site was hacked (Twice in one week). With the second hack my wordpress installation was comprimised – and backup deleted from server. So I had to delete the original installation and reinstall. Now I followed all the steps to upload the zip to file manager and now I am stuck with this: Error Establishing a Database Connection. I have tried all the suggested solutions from this post, but still no progress. Please help me! I am quite new to wordpress and this is my biggest client’s website.
    Kind regards,
    Tanya

    • WPBeginner Support

      Hi Tanya,

      The most common reason for this error is incorrect Database information in your wp-config.php file. Confirm that you have restored your WordPress database correctly, then enter the mysql host, database name, database username and password carefully. If you are unsure, ask your hosting provider and they will let you know your mysql host and other information.

      Hope this helps

      Admin

  42. Mannu

    Some folks suggested that they fixed their problem by replacing localhost with the IP.

    It worked for me….
    Any logical explanation for this…?

    • Nick

      Think about it. ‘Localhost’ is the name of a location. If changing that to the IP works, then ‘localhost’ was not pointing where you need it to be.

  43. Andrew

    Thank you for your article, it was very informative and helpful in getting my issue resolved.

  44. Ravi

    I have MAMP installation on my Macbook. i.e I am running MySQL also on my local machine. My problem was that in wp-config.php, the database server ‘localhost’ is not working. Once I changed it to 127.0.0.1, it started working.

  45. Amanda

    What does it mean if testconnection.php is just a blank white page?

  46. Mike Crisp

    Repair database command worked for me.
    Front end or site was fine but couldn’t access admin panel – Repair found a damaged database file (wp-options) – repair worked

  47. JP Hoey

    What i did was, in the cPalen i went into MySQL databases and scrolled down to current user and changed the password. I used the very same password that was in my wp-config.php file but for some reason the password was corrupt. Everything works fine now.

    • Chuck Moran

      I got this error on a client’s site. After a bum steer chatting with a Bluehost tech, I called back and the phone tech support person I got did this same @JP Hoey trick (changing the DB pass and updating it in wp-config.php). Took 5 minutes and worked like a charm.

  48. Adam Coalbow

    An obscure one for me…

    Don’t use #’s in your password.

    I had two hash tags in my password that was throwing something off in the PHP–since hash tags create comments I guess. I removed the hash tags and BOOM, I’m in.

  49. Ted Richards

    First thank you for a well-documented article on “We were able to connect to the database server (which means your username and password is okay) but not able to select the XXXXXX database.”

    I tried almost everything outlined in the article but can’t fix my problem. Here is an outline and history.

    Local machine installation:
    I have installed MySQL 5.7.17 and MySQL WorkBench 6.3.8. And WordPress 4.7.2. The MySQL was installed after removing both an earlier version of MySQL and WorkBench. The previous version was displaying the same database error. The previous WordPress/MySQL worked about 2 years ago, but recently I contracted a project to develop a WordPress Web site, and I encountered this problem when I began setting up the new WordPress framework for this new site. The old WordPress site was deleted so I couldn’t test if that worked.

    So, I reasoned, why not try a fresh start and also upgrade to the latest versions, etc.

    But, this new version also had the same problem with not being able to connect to the database. I have narrowed down the problem to “permissions” and I haven’t been able to crack the code.

    The MySQL Server logs verify this is this case:
    Timestamp, Thread, Type, Details
    2017-01-28T02:46:24, 134, Note, Access denied for user ‘root’@’localhost’ (using password: YES)

    I have created a new WP directory and installed a fresh WP version etc.
    I deleted and created new databases in WorkBench and properly assigned them users and passwords.

    I have checked the Users and Privileges, Client Connections and can find nothing that would block access to the database.

    I have checked my Windows 7 permissions for the MySQL Directory and the sub directories. I have unchecked the “Read Only” to the master MySQL Directory and all directories and files are read/write.

    I have progressed through each attempt to connect to the database each time I change something.

    I am exhausted and very disappointed there isn’t a good response by the WP Support Team to this issue of “not able to select the database.” It is a “popular” issue that many developers are experiencing with no resolution–many more experienced than me, are having.

    You are my last hope!

    Thank you!

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