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Come risolvere il problema delle miniature errate di Facebook in WordPress

Vi è mai capitato di condividere uno dei vostri articoli di WordPress su Facebook, per poi vedere apparire l’immagine sbagliata? Questo può essere frustrante, soprattutto quando avete scelto una bella immagine per la vostra pubblicazione. Molti proprietari di siti web si trovano ad affrontare questo problema e non sempre è chiaro come correggerlo.

Quando Facebook mostra un’immagine sbagliata in evidenza, può rendere la vostra pubblicazione meno attraente per i potenziali lettori. Questo potrebbe significare che meno persone cliccano sul vostro link o condividono il vostro contenuto. Ecco perché è importante assicurarsi che Facebook visualizzi l’immagine corretta per le vostre pubblicazioni.

Il team di WPBeginner pubblica regolarmente su Facebook e ha aiutato milioni di utenti di WordPress a risolvere problemi come questo. Sappiamo quanto importi che le condivisioni sui social media abbiano un bell’aspetto e rappresentino accuratamente i contenuti.

In questa guida vi mostreremo come fare in modo che Facebook mostri sempre l’immagine in evidenza giusta per i vostri post su WordPress, rendendo più efficace la condivisione sui social media.

Fixing the Facebook incorrect thumbnail issue in WordPress

Perché Facebook non rileva l’immagine di anteprima?

Ci sono molte ragioni per cui un articolo di Facebook può mostrare un’immagine in evidenza sbagliata o visualizzare l’immagine corretta in modo errato. Uno dei motivi più comuni è la presenza di più immagini impostate nel tag og:Image, dove l’immagine in evidenza è più piccola delle altre.

Facebook utilizza i tag Open Graph e molti plugin per WordPress, come All in One SEO (AIOSEO) e Yoast SEO, li aggiungono automaticamente al sito web di WordPress per evitare la mancanza di miniature.

Altre cause sono i plugin di caching, i conflitti con i CDN o la mancanza del meta tag Open Graph per l’immagine di anteprima.

È davvero difficile indovinare quale sia la causa del problema perché non vengono visualizzati messaggi di errore specifici quando si utilizza lo strumento di debug.

Detto questo, vediamo alcuni modi per risolvere il problema delle miniature errate di Facebook:

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Scegliere l’anteprima di Facebook con AIOSEO

Un modo per mostrare la miniatura desiderata è il plugin gratuito AIOSEO. È il miglior plugin SEO per WordPress sul mercato e consente di ottimizzare facilmente i contenuti per i motori di ricerca e i siti web dei social media.

Vi mostreremo come farlo con la versione gratuita di AIOSEO. Se volete sbloccare altre caratteristiche SEO e ottenere più traffico sul vostro sito WordPress, allora dovreste selezionare AIOSEO Pro. Per maggiori dettagli, consultate la nostra recensione completa di AIOSEO.

Per prima cosa, è necessario installare e attivare AIOSEO. Ecco la nostra guida completa su come installare un plugin per WordPress.

Dopo aver installato il plugin, è possibile modificare facilmente la miniatura di Facebook quando si scrive un post. Basta scorrere fino al meta-quadro delle impostazioni di AIOSEO sotto l’editor dei post e cliccare sulla scheda “Social”.

AIOSEO Social settings tab

Un po’ più in basso nella pagina, è presente un menu a tendina “Image Source” (Origine immagine) in cui è possibile selezionare l’immagine di anteprima per Facebook.

Ad esempio, è possibile utilizzare la propria immagine in evidenza o caricarne una personalizzata.

Choose which WordPress image to use as your Facebook thumbnail

Una volta aggiunta l’immagine della miniatura di Facebook, è necessario aggiornare il post. Questo risolverà il problema nella maggior parte dei casi.

Ecco come appare il nostro post quando viene condiviso su Facebook:

All In One SEO fixed thumbnail

Suggerimento: se non funziona, assicuratevi di aver svuotato la cache di WordPress e di aver aggiornato il post nello strumento di debug di Facebook, come indicato di seguito in questo articolo.

Scegliere la miniatura di Facebook con il plugin Yoast SEO

Il plugin Yoast SEO offre anche la possibilità di aggiungere una miniatura personalizzata di Facebook a ogni post o pagina.

È sufficiente installare e attivare il plugin Yoast SEO. Per maggiori dettagli, consultate la nostra guida passo-passo su come installare un plugin di WordPress.

Dopo l’attivazione, è il momento di impostare una miniatura di Facebook in qualsiasi post si desideri.

Yoast Facebook featured image

Quando si scrive un post, scorrere verso il basso fino alla meta casella di Yoast SEO sotto l’editor del post e poi fare clic sulla scheda sociale. Lì, si vedrà un pulsante per caricare un’immagine in miniatura per Facebook.

Ecco come appare la miniatura di Facebook per il nostro articolo Come aprire un blog:

Yoast Facebook thumbnail image

Utilizzo dello strumento di debug di Facebook per cancellare la cache

Se avete aggiunto la miniatura giusta e Facebook non la mostra ancora, il problema è legato alla cache.

Per prima cosa, è necessario assicurarsi di aver cancellato la cache della pagina in WordPress.

Successivamente, è necessario reimpostare la cache di Facebook utilizzando il loro strumento di debug.

Lo strumento di debug di Facebook è il modo più semplice per risolvere i problemi di miniatura di Facebook. È sufficiente copiare l’URL dell’articolo di WordPress e incollarlo nello strumento di debug di Facebook.

Facebook debug tool

Successivamente, fate clic sul pulsante “Scrape Again” e Facebook aggiornerà la miniatura del vostro post. A volte potrebbe essere necessario fare clic sul pulsante “Scrape Again” due volte.

Guide di esperti sull’utilizzo dei social media in WordPress

Speriamo che questo articolo vi abbia aiutato a correggere il problema della miniatura errata di Facebook in WordPress. Potreste anche voler consultare altre guide relative all’utilizzo dei media in WordPress:

Se questo articolo vi è piaciuto, iscrivetevi al nostro canale YouTube per le esercitazioni video su WordPress. Potete trovarci anche su Twitter e Facebook.

Divulgazione: I nostri contenuti sono sostenuti dai lettori. Ciò significa che se cliccate su alcuni dei nostri link, potremmo guadagnare una commissione. Vedi come WPBeginner è finanziato , perché è importante e come puoi sostenerci. Ecco il nostro processo editoriale .

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

121 commentiLascia una risposta

  1. Jiří Vaněk

    I also encountered a similar problem once and the solution was to remove mixed content where part of the site was http and part was https. Then the previews on Facebook were also displayed incorrectly.

  2. Sam

    Brilliant advise, worked straight away, thank you!!!

    • WPBeginner Support

      Glad our guide was helpful!

      Admin

  3. Blue

    Hello I’m quite confused. I can’t find the Social Meta feature. I go to feature manager, and all it does is tell me I need the Pro version. Did they put all features behind a paywall?

    • WPBeginner Support

      You would want to check in the individual posts at the bottom as that would be where you find this feature.

      Admin

  4. Becka

    I did all these things. Still doesn’t work. I can set the preferred image on all pages except my homepage. It always shows up as my site icon. Maybe I should dump AIOSEO and use a different one?

    • WPBeginner Support

      For specifically your homepage you can find where to edit that under All in One SEO > Search Appearance. We would still recommend All in One SEO :)

      Admin

  5. Chanin

    Hi, I’m using Yeost SEO. I’ve been doing all the steps from adding the picture specific in the Yeost Facebook setting to Facebook debugging. The thumbnail still shows the logo of my website instead of the image and descriptions.

    • WPBeginner Support

      The most common issue you would want to check would be that your site’s cache has cleared.

      Admin

  6. Jill Hasty

    My problem is not being able to set it…my problem is that I want it to default to using the feature image in my social media posts. It used to do that but now something has changed and it doesn’t do it anymore.

    We’re often posting from sea via email so manually setting the image is not an option.

    • WPBeginner Support

      If it is not using the featured image by default then you would likely want to check with the support for your SEO plugin to see if there is an issue with the plugin itself. You should also have the option to select the featured image as an image already uploaded to your site’s media library without needing to upload it again.

      Admin

  7. Meghan Short

    Hi, so I’m having a problem when sharing just my URL on Facebook. I was hoping it would show my header or logo image but it’s sharing my last blog upload image. Is there a way to fix that??

    • WPBeginner Support

      In the general SEO settings for the plugin you are using, you should be able to set the image for your main site.

      Admin

  8. Pam Molnar

    Thank you so much for this article! I was so annoyed that I couldn’t get it to work right but your directions were simple and worked perfectly! Now on to check out more of your posts.

    • WPBeginner Support

      Glad our guide was helpful :)

      Admin

  9. Josephine Koumettou

    Thank you so much for the detailed article! I tried the debugger and the All-In-One SEO suggestion but neither works :(
    The weird thing is that when I share my blog post on my personal Facebook profile the thumbnail shows just fine, but when I share on my Facebook page (i.e. my business FB page), I keep getting my site’s logo instead of the post photo… Any ideas? Thank you so much

    • WPBeginner Support

      Sadly, you may need to run the debug tool on the link to force Facebook to clear their cache of that specific post.

      Admin

  10. Olidur Rahman

    Recently im facing this message when i start to write a blog post “The editor has encountered an unexpected error”

    Please suggest me any solution about this topic…

  11. Khizerulla Khan

    Hi, I am a beginner and I want to know how would I add a option for customer’s like login with Google, login with Facebook and all these extra logging in options other then signing up and doing lengthy process. Please help me

  12. Ellen Baker Dubois

    Hey thanks guys! The FB debugging tool worked!

    • WPBeginner Support

      Glad our recommendation could help :)

      Admin

  13. Kayla

    I have Wordpress but on Facebook my url thumbnail is my old picture and description. Where on Wordpress can you change this? Facebook it’s old however if I send my url over message it’s my new logo but no description I have tried Yost it didn’t work for me what can I do?? I have also debuted Facebook

    • WPBeginner Support

      Have you used the debug tool? It sounds like Facebook make have cached the wrong image and needs to clear the cache.

      Admin

  14. Abdurraheem

    Please my link has not been displaying Thumbnail on WhatsApp but working fine on Facebook. I actually changed my theme recently and would like to know if there is anything I can do to ensure the thumbnail starts displaying on WhatsApp.

    • WPBeginner Support

      If you have Yoast’s plugin active then you would want to reach out to the plugin’s support and let them know the image is not displaying.

      Admin

  15. Cathy

    I bet I have a new one for you. I have a relatively new site (5 posts) and any post I try to share to Facebook brings up a preview for a CNN article. I have no idea why. If you click on it, it does take you to my post but the preview will always show the same CNN post.

    I have tried the debugger with no luck. I disabled all my plugins and then tried it again thinking maybe a plugin was making my site wonky but no luck.

    Any ideas?

  16. MA

    I’m wondering if I should upload the actual size of the Facebook image 1200 x 630 px to my blog or scale it down on my laptop to the right size for my blog content container and then upload it to my blog? What’s best?

    Thanks!

    • WPBeginner Support

      We would normally recommend adding the best image for your theme to your site

      Admin

      • MA

        So for Facebook scale the images down to a 1.91 to 1 ratio (to match my blog container width) and when someone shares it on my blog post it should still come out Ok on Facebook even though it’s not 1200 x 628? Facebook should just zoom it up right?

        • WPBeginner Support

          Facebook should try to adjust and if not, most SEO plugins have an option to upload an image specifically for Facebook or other sharing platforms for those to use.

  17. Hope

    mar 1st, 2019
    – Facebook post:
    in ‘insights’ choose Posts, select the post to edit, Upper right hand 3 dots click, choose ‘refresh share attachment’. this restored the wp image that was just a grey block. great.

    • WPBeginner Support

      Thanks for sharing what solved the issue for you :)

      Admin

  18. Paige Knight

    Is there any updated advise on this? I use SEO Yoast Premium and have set the correct photo for the Facebook link preview but Facebook is still choosing the incorrect photo that is completely irrelevant to the post.

  19. Carlos Alzate

    Thanks soooo much!!! Dude, you are great! Greetings from Colombia

  20. Rosio

    So sadly my blog was set up under All in One Seo not Yoast. When I tell All in One which image to display as a thumbnail in the social meta section, Facebook shows the default image instead. Any help with the All In One Seo Plugin is greatly appreciated.

  21. Ellen Dubois

    This solved my problem!! I used Fb debugger and copied the URL for the photo it said it could not find. Then went to my dashboard and double clicked the photo and inserted the alternate title copied from the debugger! Et voila! Thanks guys!

  22. Claude Gelinas

    There seems to be an incompatibility between WordPress’ Photon image caching engine and Facebook.

    If the go:image meta tag points to your server and the images are served through Photo, that’s where Facebook is incapable of retrieving the images.

    Google Plus never has that sort of problem.

    In my view, the problem comes from Facebook.

  23. Vera Schäfer

    Thank you so much! I was having a hard time trying to force Facebook Debugger to show my image, as I always do but today it simply wasn’t happening. I use Yoast for years but never occurred to me to follow setting instructions like you helped me today.

  24. Gideon

    thanks to you people this issues has been giving me a sleepless night after reading this post and i follow the procedure everything was like a dream…. thanks

  25. Tliffany Clarkson

    Is there a way to fix this problem without having to manually use the facebook debugger for every single post? I have hundreds of posts and all are showing the wrong pic. Help would be greatly appreciated!

    • WPBeginner Support

      Hi Tiffany,

      The best way to do this is still using the Yoast SEO plugin’s social tab to manually set Facebook thumbnail when you are writing the article.

      Admin

  26. Kyle Andrew

    This worked perfectly for me and I didn’t even know that Yoast, which I have installed on my site could do this. After using the facebook debug tool to ‘force a refresh’ everything is good to go! Thank you very much.

  27. Zadock

    I have tried all the methods for but all is in vain. My problem with Facebook thumbnail started 24 hours ago and right now am confused

  28. Mrs Ismail

    Dear author, i followed all the steps but none of these worked for me. In my case when I click on what facebook crawler see on your page. The new window open with nothing in it. I’m using a Wordpress SEO plugin and I also set featured image in Yoast SEO. but not worked. Please help. It’s very important for me.

  29. Arrunadayy

    I am facing an issue that any image which I share any link be it Facebook, Twitter, LinkedIn it does not pick any image at all. I am not able to understand why it happens and what could be the solution. If you have any solution, please help me out.

  30. Roy Ghosh

    How to solve this incorrect thumbnail issue for WhatsApp sharing

  31. Amit Bajaj

    Hi
    I have recently started facing a weird problem while posting on my Facebook Page. Earlier, when posting a link from my website, I was able to change the image that Facebook automatically pulled from that respective website link.

    The earlier process was like this:
    1. Put link on a new facebook post
    2. FB automatically pulls the featured image from my wordpress post
    3. I uploaded a new image
    4. Removed the featured image
    5. Published the post with an image of my choice.

    Now, everything is going fine except step no.4. I am no longer able to remove the automatically pulled featured image. So instead of a single, large image I am getting stuck with a two image carousel.

    I have 2 FB pages and this problem is only happening on one of the pages.

    Can anyone guide me as to how this problem can be overcome??

    Thank you in advance..

    • Daniel

      I have the same issue! I can neither upload new images nor remove featured images – does anyone have a solution?

      Kind regards

    • Dana

      I am having the same problem. There are 2 default pictures, I upload another one which I want to appear, but in a few seconds my uploaded picture disappears. Does anyone have a solution? Facebook debugger did not solve anything.

    • Khalid

      I am facing same problem too since 5 or 6 days on my all pages. Now we can’t change the post title and description too. I search a lot on internet about it, but i can’t find anything about it even it’s not mentioned in facebook help section. I think facebook have applied some changes. If you find any solution please let me know.

    • Mobius Prolix

      I’ve not heard of a ACTUAL fix yet. Just a bunch of crap telling you to fix Facebooks problems. Works for some and doesn’t for the rest. For now, we are in the incompetent hands of Facebook Staff.

    • Kristin

      Same problem happening for us!

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