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Come disattivare tutti i plugin quando non si riesce ad accedere a WP-Admin

Avete mai avuto problemi con il vostro sito web WordPress, ma non siete riusciti ad accedere all’area di amministrazione per risolvere i problemi? Questa è un’esperienza frustrante che molti utenti di WordPress si trovano ad affrontare prima o poi.

Un’operazione comune per la risoluzione dei problemi consiste nel disattivare tutti i plugin e poi riattivarli uno per uno. Questo aiuta a identificare se il problema è causato da un conflitto di plugin. Ma cosa si fa quando non si riesce nemmeno ad accedere a wp-admin per eseguire questo passo importante?

Non preoccupatevi, c’è una soluzione. In questa guida vi mostreremo come disattivare tutti i plugin di WordPress quando siete bloccati dall’area di amministrazione.

Deactivating all WordPress plugins without accessing admin area

Esistono due metodi comunemente utilizzati per disattivare i plugin senza accedere all’area di amministrazione del vostro sito WordPress. Potete scegliere il metodo che vi sembra più semplice:

Metodo 1: Disattivare tutti i plugin di WordPress tramite FTP

Per questo metodo, dovrete utilizzare un client FTP o l’applicazione di gestione dei file nel vostro pannello di controllo dell’hosting WordPress.

Se non avete mai usato l’FTP, potete consultare la nostra guida su come usare l’FTP per caricare i file su WordPress.

Per prima cosa, è necessario collegarsi al proprio sito web utilizzando un client FTP o il file manager di cPanel. Una volta collegati, è necessario navigare nella cartella /wp-content/.

All’interno della cartella wp-content, si trova una cartella chiamata plugins. È qui che WordPress memorizza tutti i plugin installati sul vostro sito web.

Rename plugins folder

È necessario fare clic con il tasto destro del mouse sulla cartella dei plugin e selezionare “Rinomina”.

Quindi, cambiare il nome della cartella con quello che si preferisce. Nel nostro esempio, la chiameremo plugin.deactivated.

Plugins deactivated via FTP

Una volta eseguita questa operazione, tutti i plugin saranno disattivati.

Questo perché WordPress cerca una cartella chiamata “plugins” per caricare i file dei plugin. Quando non trova la cartella, disabilita automaticamente i plugin attivi nel database.

Di solito, questo metodo viene utilizzato quando si è bloccati dall’area di amministrazione. Se il problema riguarda i plugin, dovreste essere in grado di accedere all’area di amministrazione di WordPress.

Se visitate la pagina Plugin ” Plugin installati all’interno dell’area di amministrazione di WordPress, vedrete le notifiche per tutti i plugin che sono stati disattivati.

WordPress plugins deactivated

Si noterà anche che tutti i plugin sono scomparsi. Non preoccupatevi: sono tutti al sicuro e potete facilmente ripristinarli.

Passare nuovamente al client FTP e andare alla cartella /wp-content/. Da qui, è necessario rinominare la cartella plugin.deactivated in plugins.

A questo punto, potete tornare alla pagina Plugin ” Plugin installati all’interno dell’area di amministrazione di WordPress e attivare un plugin alla volta finché il sito non si rompe di nuovo.

A questo punto, si saprà esattamente quale plugin ha causato il problema. È quindi possibile eliminare la cartella del plugin dal sito tramite FTP o chiedere assistenza all’autore del plugin.

Metodo 2: Disattivare tutti i plugin con phpMyAdmin

Il metodo FTP è sicuramente più semplice, a nostro avviso. Tuttavia, potete anche disattivare tutti i plugin di WordPress utilizzando phpMyAdmin.

Importante: prima di qualsiasi operazione, eseguire un backup completo del database. Questo vi tornerà utile se qualcosa dovesse andare storto.

Successivamente, dovrete accedere al vostro cruscotto di web hosting. In questo esempio, vi mostriamo il cruscotto di cPanel. Il cruscotto del vostro account di hosting potrebbe avere un aspetto diverso.

È necessario fare clic sull’icona “phpMyAdmin” sotto la sezione Database.

Selecting phpMyAdmin on cPanel

In questo modo si avvia phpMyAdmin in una nuova finestra del browser.

È necessario selezionare il database di WordPress, se non è già stato selezionato. Dopodiché, sarà possibile visualizzare le tabelle del database di WordPress.

Click at wp-options

Come si può vedere, tutte le tabelle del database hanno il prefisso wp_ prima del nome della tabella. Le vostre tabelle potrebbero avere un prefisso diverso.

È necessario fare clic sulla tabella wp_options. All’interno della tabella wp_options, si vedranno righe di opzioni diverse. Trovate l’opzione “active_plugins” e cliccate sul link “Modifica” accanto ad essa.

Click the Activate_Plugins option

Nella schermata successiva, è necessario modificare il campo option_value in a:0:{}.

Quindi, fare clic sul pulsante “Vai” per salvare le modifiche.

Reset active plugins

Avete disattivato con successo tutti i plugin di WordPress utilizzando phpMyAdmin. Se un plugin vi impediva di accedere all’amministrazione di WordPress, ora dovreste essere in grado di accedere.

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Speriamo che questo articolo vi abbia aiutato a disattivare tutti i plugin di WordPress. Potreste anche voler consultare altre guide sulla risoluzione dei problemi dei plugin di WordPress:

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

337 commentiLascia una risposta

  1. ARoibal

    I am really thankful that you posted this article. I had no idea how to fix the problem and in my case it was a plugin. Thank you!!!!

  2. Robb Dearth

    I usually don’t comment on posts like this, and I know this post is insanely old (by today’s standards) but I just wanted to thank you for this quick fix. I was able to access the /plugins folder via Media Temple’s file manager, change the folder name, and target the problem plugin… THANK YOU!!!

  3. Cindy

    I could not get into my blog at all to edit anything. I followed your directions on deleting a plug-in. That fixed it. Thank you for the info and for explaining it in a way that is easy to understand!!

  4. Jairo Levi

    Super! I was able to fix my site by renaming the Plug ins folder, then re activating the plug ins one by one.

    Just wanted to say thank you!

    Jairo.

  5. Dennis

    Hello thanks so much for the article,
    i was developing my wordpress offline using wampserver localhost.
    When i finished it worked just fine on my localhost but after uploading it i started having the issue, only the index page could load and every other page still have the offline url ( that is localhost/mysite/thepost) when i manually change the localhost url to the normal url it ought to be, i gets a 500 Internal Server Error.

    I’ve tried all method mentioned here but my problem persist.
    Please I really Need help.

    Thanks so much.

  6. Franck

    Great article! saved me a headache. Had to go through the whole process but was worth it. Now my site is back and everything up to date. Great job guys!

  7. Paolo Euvrard

    Great info, it worked!!!
    Cheers

  8. maros

    ssh:
    debian@otherland:*/wp-content/plugins$ sudo chown root:root menu-icons/
    debian@otherland:*/wp-content/plugins$ sudo chmod -R 700 ./menu-icons/
    debian@otherland:*/wp-content/plugins$

    then I reloaded “tab with server error 500” and it said to me something like plugin deactivated …files not found.

    • Brian H

      Try clearing your cookies and cache, then see if you can get into the admin panel/dashboard

  9. Lesley Parolis

    Thanks very much. It was really helpful. Deactivating the plugins solved the problem. There was one plugin which was causing the white out.

  10. Richard

    Hi. I’ve renamed the plugin folder to plugin.deactivate but still have the white screen. I was so hoping I could fix my problem as quickly and easily as other have but not as yet. Any other suggestions? Many thanks.

  11. Dwayne

    Nice article. If you know which plugin is causing the problem, can you disable just that plugin from the DB?

    • Sue Cloutier

      Yes…in the your file manager. Just did it successfully-no white death screen

  12. brian h

    You can actually do this with the theme directory as well. This is what I had to do as I had both issues, plugins behaving poorly AND a theme issue that locked me out.

    Renamed themes to themes.deactivate and it let me back in to theme management which was keeping me from going any further than dashboard PERIOD.

    Once in there it told me what theme caused the issue in detail but I still had to recreate a new directory called “themes” and copy the good themes over to it before it would let me activate a new theme!

    Hope this sheds some light on possible additional errors :)

    Brian:

  13. Al Betancourt

    Thank You! for the instructions I was able to deactivate the plug-in causing the problem

  14. Alexsandro

    Thank you very much! It works!

  15. Teejax

    Hi,

    Thanks for the good job.

    I run Wordpress on a self-hosted IIS via virtual machine.

    Unfortunately I could not rename my plugins folder, I kept getting “folder in use”

    What do I do?

    Thanks in advance.

    • John Wiley

      Turn off the World Wide Web Publishing Service while you rename the folder. IIS is reading and locking that folder open.

  16. Fareena

    Hi pls help! I have a blog on the free wordpress.com as such there is no independenthost but wordpress itself. I m unable to log on to the backend dur to 2 step authentication plugin on wordpress.
    Im trying to connect to my WP page via ftp can ypu pls confirm whether the username and password for ftp access is the same as my wordpress username password ? . At this stage I’m unable to acesss the backend and keep getting a could not connect to server error.

    I am trying to disable the 2 step authentication plugin for my site. As I no longer have the mobile sim it’s sending the verification code to. Pls help out as I’m pretty frustrated. Cheers

  17. jean jacques amani

    please help me!
    there is 4 days i can access my wp pannel even by FTP using filezila.
    day before i open my wp pannel and saw one plugin need an update. i’ve did the automatical updade and since my website don’t pass.
    i can’t access the directory to deactive the plugin.
    i’ve followed the step you said using phpMyAdmin but can’t find “active plugin” in wp-option
    please help me

    • WPBeginner Support

      Contact your web host to find out why you can’t access FTP. You can also access your files and folders using the file manager in cPanel (Your web hosting account dashboard).

      Admin

      • jean jacques amani

        first i have to thank you for your assistance.
        I’m using a free mode in my web host and this don’t allows me to interract with them.
        when i try to open my website in the browswer i get this message:

        Warning: require_once(assets/ilenframework/assets/lib/utils.php): failed to open stream: No such file or directory in /home/u673270787/public_html/wp-content/plugins/yuzo-related-post/yuzo_related_post.php on line 24 Fatal error: require_once(): Failed opening required ‘assets/ilenframework/assets/lib/utils.php’ (include_path=’.:/usr/lib/php’) in /home/u673270787/public_html/wp-content/plugins/yuzo-related-post/yuzo_related_post.php on line 24

  18. Pesa

    Great Article. Saved a lot of time troubleshooting and fixing my site. Keep up the good job.

  19. Lohith

    Thanks a lot.. Your article did the miracle to my Wordpress site which suddenly went blank :)

  20. Carla

    I know my white screen came from a bad plugin and everything went sideways when I tried to uninstall it from wp-admin. Now I’m getting the white screen and the plugin is not showing up in my cPanel….what now?

  21. Squalle

    Huge help for me this morning! I hadn’t been on my admin panel in a few days. I open it up and selected all the plugin updates and updated them all at once… big mistake. Got the WSOD and started freaking out. lol

    Then I found this article which helped immensely! Worked like a charm. I found the bad plugin and deleted it.

    Thanks for the great article!

    • Muhammad Awais Sarwar

      I have a same problem. I can open dashboard of wordpress and also home page. But when I open any other page it says This webpage has a redirect loop

      ERR_TOO_MANY_REDIRECTS
      I remmber I only delete 2 plugins. I didn’t any update. But it remains. Kindly guide me.

      • WPBeginner Support

        If you have tried deactivating all your WordPress plugins, then try this.

        Connect to your website using an FTP client. In the root directory you will find a .htaccess file. Download it to your computer. Delete the original file from your website. Visit your site’s admin area and go to Settings » Permalinks. Do not change any settings on the page, just click on the save changes button. Check your website to see if the error has resolved.

        Admin

        • Muhammad Awais Sarwar

          Thank you for you kind reply.
          I solved the problem last night after post here.


          This is the solution and how to fix it:
          In our wp-config.php, we overwrite the given server-variables that cause the problem by adding this below your database-configuration in wp-config:

          if(isset($_SERVER[‘HTTP_X_FORWARDED_FOR’])) {
          $list = explode(‘,’,$_SERVER[‘HTTP_X_FORWARDED_FOR’]);
          $_SERVER[‘REMOTE_ADDR’] = $list[0];
          }
          $_SERVER[ ‘SERVER_ADDR’ ] = DOMAIN_CURRENT_SITE;
          $_SERVER[ ‘REMOTE_ADDR’ ] = DOMAIN_CURRENT_SITE;
          $_SERVER[ ‘HTTP_HOST’ ] = DOMAIN_CURRENT_SITE;


          I saw this link.
          You all can visit it. Thank God, I was trying for three days. Thank you all of you.

  22. Martin Fuller

    Hi, I ran into this problem today. I knew the name of the plugin causing the problem and engaged a consultant.

    He had access to my cPanel. Somhow he was able to deactivate the problem plugin but would not tell me how he did it.

    Do you have any idea how he might have done it?

  23. Elaine

    Thank you. I installed a bad plug-in updated and got the white screen of death. Your clear explanation helped me restore the correct plug-ins and regain access to my site.

  24. Rhyauna

    I followed all of the steps and was able to deactivate my plugins, but when I tried to activate them again, it gave me a white screen. Not sure whats going on. Please help

    • WPBeginner Support

      You can rename the plugin folder to deactivate all plugins again. Create a new plugins folder under /wp-content/ and then download and install fresh copies of all your plugins.

      Admin

  25. Daniel

    Thanks a bunch, this worked directly. Was afraid it would not work.

  26. MagK

    When I got the “white screen of death”, I did not even panic for a minute and instead went straight to your site, I knew I would find a solution here.
    Thank you very much for all the advice and resources you make available.

  27. Bhushan S. Jawle

    Thanks a LOT ! Saved hours of work !

  28. cherian

    Thank you
    I renamed Lock down WP Admin folder and Its working fine now
    Thank You

  29. yaser

    thank you so mach!
    i was sad and you made me happy.
    my site is now UP!

  30. Tami

    Thank you! Super helpful!

  31. mike rigley

    Thanks – killing the plugins folder via FTP worked great for me :) Now I can update them and reactivate if needed :)

    thanks
    mike

  32. Nick Karvounis

    OMG! You saved my day, I had installed a security plugin that only allowed me to login from a specific IP address and I could not log in through FTF, thank you for the php access instructions!

  33. Saurabh Gupta

    Brilliant writeup, simple and easy. Our environmental blog Earth5R had this critical problem where authors and admin could not log it, applied this solution and it worked like magic. There was one of the few unnecessary plugins that was causing the problem. That also bring a lesson, keep only the most necessary plugin! Thanks a lot, that was such a time save.

  34. Femke

    Help! I am in the FTP file, but I really don’t know how to change te name of the folder..

    • WPBeginner Support

      In your FTP client, click to select the plugins folder and then right click and select Rename from the menu.

      Admin

  35. Yann

    Thank you guys for the FTP tip. I am a beginner and you just saved me many stressful hours.

  36. hyma

    Wow Tq Manuel, Saved my time, helps me a lot.

  37. Manuel

    Thank you very much for this useful post!

  38. Jonathan

    Thanks! I could get to my wordpress site, but not into the admin area. I got a fatal error because of a cache plugin. I did this to get it to the admin, deleted and reinstalled the plugin, and it’s working fine.

  39. Paul

    Thanks – saved hours of rework!

  40. Yarina

    None of this worked for me… but then I switched to Internet Explorer and now I can access my wp dashboard. The site has always been live. Any ideas of what could be causing the issue in Chrome?

  41. Chris

    Thank you. Problem was a bad plugin upgrade. Using FTP and changing plugin directory name, instantly gave back my ability to get to the wp-login page, then change the plugin directory back again via FTP allowed me to re-activate plugins in turn, thereby identifying the dodgy plugin easily. This was incredibly helpful and resolved my problem. Thanks you.

    • lynn Page

      if you know how to fix this i need help

  42. Ron Blake

    Great article. Thank you! Bad plug-in and using the plugin.deactivate rename was a lot easier than trying to do it through the admin panel.

  43. John Detlefs

    You. Rock. This article just made me a couple of grand and saved me from having to redo a week’s worth of work. Thankyou very much!

    Specifically, changing debug to “True” made life a whole lot easier. :)

  44. Javier Mayen

    wp-super-cache plugin put my screen in white and death. thank you this article give me the solution

  45. Ashley

    Someone can help me please i did this through my FTP but i still have the “reauth=1 ” after that i deactivate my plugins folder. Thank You

  46. Shawn

    If you’re running WP-CLI, you can also do this by running:

    wp plugin deactivate –all

  47. Crystal Foth

    Thanks – just saved me. Should have deactivated plugins before theme switch!

  48. flafin

    Great post, thank you!
    I got an Internal Server Error while trying to add tracking code to my functions.php file through the editor on WP. After getting the error I removed the code from the file, which should have fixed it, but I still had the error. I opened the file manager in my hosting account and navigated to the functions.php file. When I opened it the code that caused the error was still in the file. Once I removed the code the error went away. Hope this helps.

  49. anticrap

    amazing. i’m a complete novice at all of this and you made it so easy to sort out this problem. thank you so much

  50. Chris

    i tried both and it worked for me, the problem now is i can’t activate my plugins..

    • Nate

      Did you figure out how to reactivate them? I’m having the same issue. Let me know. Thanks.

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