Avete mai avuto problemi con il vostro sito web WordPress, ma non siete riusciti ad accedere all’area di amministrazione per risolvere i problemi? Questa è un’esperienza frustrante che molti utenti di WordPress si trovano ad affrontare prima o poi.
Un’operazione comune per la risoluzione dei problemi consiste nel disattivare tutti i plugin e poi riattivarli uno per uno. Questo aiuta a identificare se il problema è causato da un conflitto di plugin. Ma cosa si fa quando non si riesce nemmeno ad accedere a wp-admin per eseguire questo passo importante?
Non preoccupatevi, c’è una soluzione. In questa guida vi mostreremo come disattivare tutti i plugin di WordPress quando siete bloccati dall’area di amministrazione.
Esistono due metodi comunemente utilizzati per disattivare i plugin senza accedere all’area di amministrazione del vostro sito WordPress. Potete scegliere il metodo che vi sembra più semplice:
Metodo 1: Disattivare tutti i plugin di WordPress tramite FTP
Per questo metodo, dovrete utilizzare un client FTP o l’applicazione di gestione dei file nel vostro pannello di controllo dell’hosting WordPress.
Se non avete mai usato l’FTP, potete consultare la nostra guida su come usare l’FTP per caricare i file su WordPress.
Per prima cosa, è necessario collegarsi al proprio sito web utilizzando un client FTP o il file manager di cPanel. Una volta collegati, è necessario navigare nella cartella /wp-content/.
All’interno della cartella wp-content, si trova una cartella chiamata plugins. È qui che WordPress memorizza tutti i plugin installati sul vostro sito web.
È necessario fare clic con il tasto destro del mouse sulla cartella dei plugin e selezionare “Rinomina”.
Quindi, cambiare il nome della cartella con quello che si preferisce. Nel nostro esempio, la chiameremo plugin.deactivated.
Una volta eseguita questa operazione, tutti i plugin saranno disattivati.
Questo perché WordPress cerca una cartella chiamata “plugins” per caricare i file dei plugin. Quando non trova la cartella, disabilita automaticamente i plugin attivi nel database.
Di solito, questo metodo viene utilizzato quando si è bloccati dall’area di amministrazione. Se il problema riguarda i plugin, dovreste essere in grado di accedere all’area di amministrazione di WordPress.
Se visitate la pagina Plugin ” Plugin installati all’interno dell’area di amministrazione di WordPress, vedrete le notifiche per tutti i plugin che sono stati disattivati.
Si noterà anche che tutti i plugin sono scomparsi. Non preoccupatevi: sono tutti al sicuro e potete facilmente ripristinarli.
Passare nuovamente al client FTP e andare alla cartella /wp-content/. Da qui, è necessario rinominare la cartella plugin.deactivated in plugins.
A questo punto, potete tornare alla pagina Plugin ” Plugin installati all’interno dell’area di amministrazione di WordPress e attivare un plugin alla volta finché il sito non si rompe di nuovo.
A questo punto, si saprà esattamente quale plugin ha causato il problema. È quindi possibile eliminare la cartella del plugin dal sito tramite FTP o chiedere assistenza all’autore del plugin.
Metodo 2: Disattivare tutti i plugin con phpMyAdmin
Il metodo FTP è sicuramente più semplice, a nostro avviso. Tuttavia, potete anche disattivare tutti i plugin di WordPress utilizzando phpMyAdmin.
Importante: prima di qualsiasi operazione, eseguire un backup completo del database. Questo vi tornerà utile se qualcosa dovesse andare storto.
Successivamente, dovrete accedere al vostro cruscotto di web hosting. In questo esempio, vi mostriamo il cruscotto di cPanel. Il cruscotto del vostro account di hosting potrebbe avere un aspetto diverso.
È necessario fare clic sull’icona “phpMyAdmin” sotto la sezione Database.
In questo modo si avvia phpMyAdmin in una nuova finestra del browser.
È necessario selezionare il database di WordPress, se non è già stato selezionato. Dopodiché, sarà possibile visualizzare le tabelle del database di WordPress.
Come si può vedere, tutte le tabelle del database hanno il prefisso wp_ prima del nome della tabella. Le vostre tabelle potrebbero avere un prefisso diverso.
È necessario fare clic sulla tabella wp_options. All’interno della tabella wp_options, si vedranno righe di opzioni diverse. Trovate l’opzione “active_plugins” e cliccate sul link “Modifica” accanto ad essa.
Nella schermata successiva, è necessario modificare il campo option_value in a:0:{}.
Quindi, fare clic sul pulsante “Vai” per salvare le modifiche.
Avete disattivato con successo tutti i plugin di WordPress utilizzando phpMyAdmin. Se un plugin vi impediva di accedere all’amministrazione di WordPress, ora dovreste essere in grado di accedere.
Video tutorial
Guide di esperti sui plugin di WordPress
Speriamo che questo articolo vi abbia aiutato a disattivare tutti i plugin di WordPress. Potreste anche voler consultare altre guide sulla risoluzione dei problemi dei plugin di WordPress:
- Cosa sono i plugin di WordPress? E come funzionano?
- Come disattivare facilmente i plugin di WordPress (guida per principianti)
- Come abilitare/attivare i plugin di WordPress dal database
- I plugin inattivi rallentano WordPress? Dovreste cancellarli?
- Quanti plugin di WordPress si dovrebbero installare? Cosa significa troppi?
- È sicuro utilizzare plugin WordPress obsoleti? (Spiegato)
- Dovreste installare plugin non testati con la vostra versione di WordPress?
- Come aggiornare correttamente i plugin di WordPress (passo dopo passo)
- Devo aggiornare prima WordPress o i plugin? (Ordine di aggiornamento corretto)
Se questo articolo vi è piaciuto, iscrivetevi al nostro canale YouTube per le esercitazioni video su WordPress. Potete trovarci anche su Twitter e Facebook.
Jiří Vaněk
Thank you for the instructions using phpMyAdmin. I was always used to deactivating plugins via FTP, but it’s great to know other options in case I can’t access FTP. Great job.
WPBeginner Support
Glad we can share another method in case it is ever needed
Admin
Hollie
Thanks so much for writing this article- it saved me!
Big help, thank you!!
WPBeginner Support
You’re welcome!
Admin
Alan
I tried to deactivate my plugins using the FTP process on Wordpress version 6.3, and the website crashed.
I was able to rename the plugins file and restart it okay. Just letting you know.
WPBeginner Support
Thank you for letting us know, it would depend on the specific error message for what could have happened but glad to hear you were able to fix the issue!
Admin
Nick
In the article it says;
On the next screen, you will need to change the option_value field to a:0:{.
Which I think should be a:0:{}
WPBeginner Support
Thank you for pointing out that typo, we’ve updated the article to fix it!
Admin
Tamara
I have changed the file name in FTP as suggested and am able to log into the Wordpress admin, but as soon as I change the file name back to the original, the error comes back. Which means I am not able to deactivate / reactivate plugins one at a time.
Can you help?
WPBeginner Support
In that case, you would want to use the second method from the article and that should force the plugins to deactivate.
Admin
Dr. Ashutosh Pradhan
Thanks a lot for the information. I had activated Google reCaptcha v3 in Ultimate Member and was not able to login to the wp-admin using super admin details. I just renamed the directory recaptcha under directory plugin from FTP and the trick worked, it allowed me to login and disable Google reCaptcha v.3 from dashboard. Thanks a ton.
WPBeginner Support
Glad our article was able to help!
Admin
Carol J Dunlop
Thank you for this post and all the options. I did the PHPmyadmin one before but this time I just renamed the plugin file in cpanel. So much easier and faster and it triggered a “database repair” notice. I did that and found that my Options table had crashed. I renamed the plugins file back to the original and ran the repair database again and it worked fine!
WPBeginner Support
Glad to hear our recommendations helped and you were able to solve the problem
Admin
Jeroen
I had a problem with my Jetpack plugin after I upgraded my PHP and WP. It would not let me deactivate or delete it. I went in the WP plugin folder and renamed the Jetpack plugin folder. Refreshed the plugin admin page in WP and Bob’s your uncle! I deleted the plugin through the admin panel and removed the folder from the root.
WPBeginner Support
Glad you were able to solve the issue
Admin
Ashley
I wasn’t having luck with either method but I found a backup from the day before which worked fine.
WPBeginner Support
Thank you for sharing that, restoring from a backup when able is a good option to use
Admin
Katy Espiritu
It solved my problem. I was able to log in to the admin site of word press again. Thank you so much. You are a blessing.
WPBeginner Support
Glad our guide was helpful
Admin
Tom
Hi, I did not install any plugins recenty, the only thing i did I changed the email.When I finished the process few hours later I could not enter The Dasboard (Sorry, you are not allowed to access this page). Any solutions Ty
WPBeginner Support
If the recommendations in this article were unable to assist you, we would recommend taking a look at our article below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
Chris
Thank you very much, this helped a lot!
WPBeginner Support
Glad our guide was helpful
Admin
Tahmid Hasan
It is really working… Thanks a lot
WPBeginner Support
You’re welcome
Admin
Sheila
LIFESAVER! Thank you so much for this content! It worked in an instant and I’m back into my Admin dashboard!
WPBeginner Support
Glad our guide was helpful
Admin
ANDERSON CARVALHO
THANK YOU!!!!!!!!!!!!!!!!
WPBeginner Support
You’re welcome
Admin
Tife
Thanks so much
Second option work better
WPBeginner Support
You’re welcome, glad our article was helpful
Admin
S K Shrivastava
2nd one is really useful
WPBeginner Support
Glad you found our guide helpful
Admin
Steph
Unfortunately, both of these options did not help (still get error saying site is experiencing technical difficulties) after doing a plugin update (also updated wordpress 5.4 yesterday? could that be the culprit?)
WPBeginner Support
For that error message, you would want to go through our guide below:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death
Admin
Dex Antikua
My issue got solved easily by following the steps.
WPBeginner Support
Glad our guide was able to help
Admin
Jimmy
Thanks a lot for this help, it’s very easy to follow and it works so well
WPBeginner Support
You’re welcome glad our guides are helpful
Admin
mika
Thank you so much! it works!
WPBeginner Support
Glad our guide was able to assist
Admin
Aditi Pygude
Hello,
I need a help. whenever i tried to access my website I got download option. I tried your all above suggestions but it’s was’nt work for me. I renamed my plugin folder in my cpanel as plugin.deactivate after that I did changes in phpmyadmin in wp-options I edited active plugin folder . still I got download option. what should I do now .
Thanks in advance.
WPBeginner Support
You would want to check with your hosting provider as well as go through the recommendations in our troubleshooting guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
anurag saxena
Hello , tried your suggestion but i am unable to alogin into my wordpress admin area.any other suggestion?this is emergency.
WPBeginner Support
If this does not specifically solve your issue, you would want to take a look at our guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Admin
sourabh upadhyay
very very very good saved my problem
WPBeginner Support
Glad you found our article helpful
Admin
Ethel
very helpful, thank you, worked like a charm.
WPBeginner Support
Glad our article was helpful
Admin
Jerry
I want to install the Yoast SEO plugin in wordpress. After I do that I need to Deactivate the plugin currently used, correct? I am new to working with Wordpress and I need to do this on my own since the guy that made my website abandoned helping me any further! Any Help would be so Much appreciated! Thanks!
WPBeginner Support
You would only need to remove your other plugin if it is an SEO plugin. If it is then you would want to remove it to prevent some common issues.
Admin
Megan
Omg! You guys saved the day! Thank you so much! After I have spent so much time trying to get my site fixed your easy to follow guide had it fixed in minutes. So thank you!
WPBeginner Support
Glad our guide could help resolve the issue
Admin
Aluko Kehinde
Hi,
When I go to my website or the wp-admin page, my browser tries to download a file instead of displaying the page.
WPBeginner Support
If disabling your plugins didn’t help, you would want to reach out to your hosting provider and they should be able to assist with that issue
Admin
israr777
Hi Wpbeginner Support,
How i should i deactivate all plugins in local site ?
WPBeginner Support
You would rename the plugins folder on your computer for that
Admin
Mig Hu
Thanks a lot – this is a site saver!
Quick question: after the plugin folder is renamed, when go back in the wordpress WP – admin back office plugins list, is it safe to delete such plugin (which folder has been renamed), or will this action be harmful?
Many thanks!
Mig
WPBeginner Support
Using the delete method inside your WordPress site would be the best method for removing that plugin permanently as it will go through the uninstall steps of the plugin.
Admin
Shwetha
Thank you so much, you saved my day!
WPBeginner Support
Glad we could help
Admin
DM
Which FTP program is for free and it is good to down load without giving the full permissions to take over your computer s full admin.?
WPBeginner Support
Depending on your operating system we list some FTPs we recommend in our article here: https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/
Admin
Artur
Hey,
I disabled all plugins, but now all of my Woocommerce is lost.
What do I do ?
WPBeginner Support
When you reenable your plugins the WooCommerce tools should be available again.
Admin
William
Great Stuff! I used the 2-factor authentication plug-in, and could not login to my wordpress dashboard anymore. Your ftp solution solved it 100%.
WPBeginner Support
Glad our guide could help
Admin
sofea
hi
why i cannot sign in to wordpress admin of my subdomain?
it appears IP Options -ExecCGI
on my site. can u solve my problem?
WPBeginner Support
For that message, you would want to reach out to your hosting provider and they should be able to help you fix it
Admin
George
Hello,
My Word Press site displays normally to visitors but I am getting the WSoD on the WP-Admin login page.
I have tried increasing WordPress Memory to 512Mb and I have tried disabling all plugins. Neither seem to have helped.
I checked and the site was still loading normally but with all the plugins clearly not running. But I get the WSoD when I try to login as admin
I re-activated plugins and everything went back to normal for visitors.
Have you any suggestions what to try next?
WPBeginner Support
For solving the white screen of death you would want to take a look at our guide here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Admin
DJ X PAT 254
You’re the man. Renaming my plugins folder in file manager worked a charm
WPBeginner Support
Glad our article could help
Admin
internaut
Thank you! You saved my website! Thanks a lot !!!!!!!!
WPBeginner Support
Glad our article could help
Admin
Dustin
Oh my gosh! This worked perfectly!! Thank you so much
WPBeginner Support
You’re welcome
Admin
Tam
I’M NOT A DEVELOPER – Please help!
I was having issues logging into wordpress so I deactivated all plugins in cPanel phpMyAdmin. Now, I cannot find my active plugins in wp-option/option name. When I look in wp-content there is a plugins.bak file which shows all of my installed plugins. How do I reactivate them?
WPBeginner Support
You would want to reactivate them manually in your wp-admin area of your site
Admin
meena
Hi
I deactivated all the plugins by changing the ‘plugin’ name in FileZilla. But the problem is I can’t enter my website at all to see what plugins aren’t working. This is what comes up when I try to login: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas17_datahtml/wp-config.php:1) in /home/content/p3pnexwpnas17_data0/html/wp-includes/pluggable.php on line 1223
please help me! thanks!
WPBeginner Support
You may want to try manually updating your WordPress files to see if it is an error in a modified file: https://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/
Admin
meena
Hi
Through Godaddy, I have an sftp so it didn’t work with. When I changed the protocol to sftp ssh file transfer a dialogue appeared saying ‘the server key is unknown…….do you want to trust it …etc’ what do I do?
Thanks!
WPBeginner Support
It is letting you know you have not used that key before, if you reach out to your hosting provider with the information they can confirm the key is for them
Admin
Samar
Thanks,this really solved my problem…
WPBeginner Support
Glad it could help
Admin
Monika
Thank you so much! That helped a lot with the error that crashed my page. And saved my night. And my sanity.
WPBeginner Support
Glad our guide could help
Admin
Tanya
This was a perfect step-by-step to help a rookie solve a 500 error. THANK YOU!
WPBeginner Support
Glad our guide could help
Admin
Josh
This worked great for me to solve the 500 error. Thanks!
Andy
Renaming the Plugins directory via cPanel file manager did the trick! Thanks so much!
Gordon
Thank you so so much!
BTW I used cPanel File Manager
Kieron
This was a big help. Renaming the plugin directory did the trick for me and once I located the problematic plugin all is well. Thanks for the info.
sharmila
as a beginner wordpress user, your post done great help. Thank you