WP Engine è specializzata nell’hosting WordPress gestito. Pionieri nel settore dell’hosting WordPress gestito, vantano un elenco di clienti impressionante, tra cui AMD, National Geographic, Dropbox, SoundCloud, HelloFresh, Texas A&M e altri ancora. WP Engine è l’ideale per chi cerca un hosting WordPress premium senza problemi. Leggete la nostra recensione di WP Engine per capire se è la scelta giusta per voi.
Questa sarà una recensione dettagliata di WP Engine, che darà uno sguardo approfondito ai suoi servizi. Se non volete leggerla tutta, ecco un rapido riassunto del punteggio della nostra recensione di WP Engine.
| WP Engine Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 656 ms |
| Average response time | 123 ms |
| Free domain | No |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with WP Engine | |
In conclusione: Nella nostra recensione di WP Engine, abbiamo scoperto che è uno dei migliori fornitori di hosting WordPress gestito. Offre la migliore piattaforma, con server più veloci, sicurezza e la tranquillità di cui gli utenti hanno bisogno da un hosting WordPress gestito.
Detto questo, entriamo nei dettagli ed esaminiamo come siamo arrivati a questa conclusione.
Chi siamo
Fondata nel 2010, WP Engine è oggi una delle principali società di hosting WordPress gestito. L’imprenditore seriale Jason Cohen ha dato vita a WP Engine quando ha avvertito l’esigenza di un hosting WordPress specializzato a causa della sua crescente popolarità.
WP Engine ha sede ad Austin, Texas, con uffici a San Antonio (Texas), Londra (Inghilterra), Limerick (Irlanda), Brisbane (Australia) e Cracovia (Polonia).
L’azienda ha vinto più volte i premi Best Place to Work in Austin e contribuisce costantemente al nucleo e alla Community di WordPress.
Piani di hosting WP Engine
WP Engine offre solo hosting WordPress gestito. I loro piani WordPress gestiti prevedono le seguenti opzioni di hosting:
- Hosting WordPress gestito – Ambiente di hosting completamente gestito, adatto a piccole aziende e blog.
- Hosting WooCommerce gestito – Hosting WooCommerce con potente ricerca del negozio, template per l’e-commerce e altro ancora.
- Hosting sicuro – Livelli di sicurezza aggiuntivi con firewall del sito web e protezione DDoS
- Soluzioni personalizzate (hosting aziendale) – Piano premium per clienti aziendali con risorse dedicate, onboarding a regola d’arte, sicurezza avanzata e altro ancora.
I clienti possono scegliere un livello di piano in base al numero di siti web, alla larghezza di banda, allo spazio su disco e ad altre risorse utilizzate.
I piani di WP Engine si differenziano in base a:
- Il numero di installazioni di WordPress
- Volume di traffico (visitatori mensili o numero di visite al mese)
- Quantità di memoria su disco
- Larghezza di banda necessaria
Ogni piano di WP Engine prevede dei limiti sul numero di visite che l’account di hosting può ricevere. Se il vostro account supera tali limiti, potreste vedervi addebitati i prezzi di overage per le visite extra.
WP Engine include alcune caratteristiche uniche per gli utenti di WordPress che la maggior parte degli host non offre o per le quali richiede un supplemento. Queste caratteristiche speciali includono:
- Controllo di versioneGit
- Ambiente di staging: siti di staging istantanei per i test.
- Installazione di WordPress facilmente trasferibile da account gratuiti a quelli a pagamento
- Certificati SSL gratuiti e accesso SSH
- Tecnologie all’avanguardia, tra cui l’ultima versione di PHP
La nostra recensione ha rilevato che WP Engine offre le caratteristiche di hosting WordPress gestito più avanzate e complete.
Caratteristiche di sicurezza avanzate
WP Engine offre anche diverse caratteristiche di sicurezza premium. Il nucleo di WordPress viene aggiornato automaticamente all’ultima versione per voi.
WP Engine testa accuratamente ogni aggiornamento principale prima di aggiornare i propri clienti. Dispone di un sistema proprietario di rilevamento e prevenzione delle intrusioni per bloccare eventuali attacchi DDoS, attacchi brute force, malware, attacchi JavaScript/SQL injection e altro ancora.
Inoltre, collaborano con società di sicurezza terze per condurre normali revisioni del codice e audit di sicurezza.
La vostra sicurezza è garantita, quindi se venite violati, WP Engine vi correggerà gratuitamente.
Assistenza e supporto al cliente
WP Engine dispone di un team di supporto dedicato di esperti di WordPress. Vanta oltre il 97% di soddisfazione dei clienti, con migliaia di interazioni quotidiane.
L’assistenza è disponibile 24 ore su 24, 7 giorni su 7, via chat per tutti i clienti e 24 ore su 7 via telefono per tutti i piani, tranne quello “Startup”. Se un problema non può essere immediatamente corretto via chat o telefono, il personale di supporto creerà un ticket di supporto interno per voi.
I clienti Enterprise hanno accesso all’assistenza via ticket 24/7 via email. I clienti Premium ed Enterprise ricevono anche un’esperienza di onboarding consulenziale one-to-one.
WP Engine dispone anche di un team dedicato alle Customer Experience Operations che lavora per migliorare continuamente l’esperienza del cliente.
Inoltre, dispone di un’ampia documentazione di articoli, guide e tutorial per gli utenti che desiderano correggere i problemi da soli.
CDN per un caricamento ancora più veloce
WP Engine offre un CDN(content delivery network) utilizzando l’Edge Network di Cloudflare. Questa innovativa rete cloud dispone di un network globale di server.
Grazie alla bassa latenza, alla velocità incredibile e alla sicurezza integrata, questa rete CDN garantisce prestazioni ottimali del sito web indipendentemente dalla provenienza dei clienti.
36+ temi premium per WordPress
WP Engine ha acquisito la popolare azienda di temi premium per WordPress StudioPress.
Ora, tutti i temi premium di StudioPress e il famoso framework Genesis sono disponibili gratuitamente per tutti i clienti di WP Engine.
Tutti i temi StudioPress hanno la base di codice ottimizzata per velocizzare i tempi di caricamento delle pagine senza compromettere le funzionalità.
Sì, avrete a disposizione tutti questi temi dall’aspetto fantastico e ben codificati senza alcun costo aggiuntivo: oltre 2.000 dollari di valore aggiuntivo gratuito!
Garanzia di rimborso
WP Engine offre una generosa garanzia di rimborso di 60 giorni. Se non siete soddisfatti del loro servizio, potete annullare il vostro account entro i primi 60 giorni e ricevere un rimborso completo.
La garanzia si applica solo ai piani di fatturazione annuale.
Pro e contro di WP Engine
WP Engine è una società di web hosting molto popolare, ma potrebbe non essere adatta a tutti. Prima di scegliere un piano, considerate questi pro e contro.
I vantaggi della scelta di WP Engine
- Sicurezza – WP Engine protegge il vostro sito con molte caratteristiche avanzate che altri ospita non offrono.
- Tempi di caricamento rapidi – La tecnologia Evercache di WP Engine ottimizza i server per WordPress, garantendo un caricamento rapido del sito web. Inoltre, avrete accesso alla CDN, che aumenta ulteriormente le prestazioni.
- Affidabilità – Il sistema proprietario di frontend di WP Engine è in grado di gestire facilmente i picchi di traffico senza rallentare il sito.
- Supporto di esperti di WordPress – Il personale di supporto di WP Engine è composto da esperti di WordPress qualificati.
- Recensioni entusiastiche – WP Engine è un host incredibilmente popolare, con ottime recensioni da parte di molti clienti per la sua affidabilità e l’eccellente servizio clienti.
Contro della scelta di WP Engine
- Plugin non consentiti – WP Engine non permette di installare alcuni plugin di WordPress sul proprio sito, perché sono in conflitto o duplicano le caratteristiche di WP Engine o causano un carico elevato sul server. Ciò include molti plugin per la cache, il backup, gli articoli correlati e altri. L’elenco completo dei plugin non consentiti è disponibile qui.
- Nessuna registrazione di domini – WP Engine offre solo servizi di hosting, non registrazioni di domini. Questo significa che dovrete registrare i vostri domini con un’altra società, cosa che alcuni utenti potrebbero trovare scomoda.
- Costi più elevati – Rispetto all’hosting condiviso, WP Engine è più costoso, ma i servizi offerti valgono l’investimento.
Test delle prestazioni di WP Engine
Gli utenti di WPBeginner si fidano delle nostre recensioni perché raccomandiamo solo prodotti e servizi che abbiamo usato noi stessi. Andiamo a iscriverci a ogni società di hosting WordPress in alto per testare a fondo le loro affermazioni con i nostri test standard del settore.
Per questa recensione abbiamo creato un sito web WordPress su WP Engine. Utilizzando il tema predefinito, abbiamo riempito il sito web con dati fittizi, compresi media e immagini. In questo modo, il nostro sito di prova aveva l’aspetto e il comportamento di un sito WordPress medio.
Risultati del test di velocità di WP Engine
Dopo l’impostazione del sito di prova, abbiamo eseguito il test di velocità. Utilizzando lo strumento Pingdom, abbiamo testato il nostro sito campione sui server di WP Engine.
Ecco i risultati:
Il sito di prova è stato caricato in meno di un secondo. Questo risultato è abbastanza buono, considerando che non abbiamo avuto bisogno di installare alcuna ottimizzazione delle prestazioni.
Test di stress di WP Engine
Poi abbiamo voluto verificare come rispondono i server di WP Engine in caso di picco di traffico. Per misurarlo, abbiamo utilizzato uno strumento chiamato K6 di Grafana Labs. Abbiamo gradualmente raggiunto i 50 visitatori unici per vedere come il server avrebbe gestito l’aumento delle richieste da più connessioni contemporaneamente.
Ecco i risultati:
La linea verde chiaro rappresenta il tempo di risposta, mentre la linea grigia rappresenta il numero di utenti sul sito. Come si può vedere, il nostro sito di prova ha funzionato bene, con piccoli picchi. Ha mantenuto un’incredibile velocità di risposta per tutta la durata del test.
Il tempo di attività è rimasto costante e non si sono registrati tempi di inattività durante lo stress test.
Tempo di risposta dei server WP Engine
Successivamente, abbiamo testato i tempi di risposta dei server di diverse regioni geografiche utilizzando uno strumento chiamato Bitcatcha.
Ecco i risultati dei tempi di risposta dei server di WP Engine:
Come si può vedere nello screenshot, il tempo di risposta del server di WP Engine è rimasto inferiore a mezzo secondo per tutte le località geografiche. È stato particolarmente significativo negli Stati Uniti.
WP Engine è adatto a voi?
Ora che avete letto l’intera recensione di WP Engine e avete ospitato i punteggi delle prestazioni, potreste chiedervi se WP Engine sia l’host web giusto per voi.
Dopo aver esaminato in dettaglio i servizi di WP Engine, gli abbiamo assegnato il titolo di “Miglior Hosting WordPress Gestito”.
WP Engine è la scelta ideale se state cercando un host web completamente gratuito per il vostro sito WordPress.
WP Engine è perfetto per i principianti, i blogger e le aziende che vogliono smettere di perdere tempo con i dettagli tecnici e trovare un host WordPress che funzioni e basta.
Gli sviluppatori e i freelance scopriranno che le caratteristiche avanzate di WP Engine salvano il loro tempo quando sviluppano siti web in WordPress per i clienti.
E le aziende in crescita troveranno ampio spazio per scalare il proprio hosting con l’aumento del traffico.
Siete pronti a iniziare con WP Engine? Fai clic qui per selezionare il tuo piano WP Engine oggi stesso.
Coupon WP Engine
Gli utenti di WPBeginner ottengono uno sconto esclusivo del 20% sui primi tre mesi con il nostro codice coupon WP Engine: wpbeginner20
Inoltre, avrete anche due mesi gratuiti, il che vi darà uno sconto del 40% sul piano annuale.
Per acquistare basta fare clic su questo collega. Lo sconto verrà applicato automaticamente.
Domande frequenti su WP Engine
Da molto tempo rispondiamo alle domande dei lettori sui servizi di hosting WordPress. Ecco alcune delle domande più frequenti su WP Engine che ci vengono poste dai nostri utenti.
1. WP Engine ospita una società di condivisione?
No, WP Engine non è una società di hosting condiviso e non offre servizi simili ai piani di hosting condiviso. WP Engine è una società di hosting WordPress gestito che ospita soluzioni specifiche per WordPress.
2. Che cos’è l’hosting WordPress gestito?
L’hosting WordPress gestito è come un servizio di portineria per il vostro sito web WordPress. WordPress è un potente sistema di gestione dei contenuti e un builder per siti web. Le società di hosting gestito offrono una soluzione ottimizzata che si occupa di aggiornamenti, sicurezza, backup, caching e altro ancora. Questo vi lascia il tempo di dedicarvi alla crescita della vostra attività.
L’hosting WordPress gestito è leggermente più costoso dei piani di hosting condiviso.
3. WP Engine vale i vostri soldi?
Sì, WP Engine vale i vostri soldi. Soprattutto se la vostra attività ha superato i limiti dei servizi di hosting condiviso e dei piani VPS condivisi, WP Engine è la migliore opzione di aggiornamento scalabile.
Permette di gestire facilmente gli aggiornamenti e la sicurezza e di scalare il sito web in base alla crescita dell’azienda.
4. Perché WP Engine è così costoso?
WP Engine è più costoso dei piani di hosting condivisi perché offre prestazioni di alto livello, sicurezza avanzata e supporto di esperti. Queste caratteristiche hanno un costo, ma migliorano l’esperienza dei clienti.
5. Dove si trovano i server di WP Engine?
WP Engine utilizza i server di Google Cloud e Amazon Web Server come centri dati. Ciò consente di selezionare centri dati in Nord America, Europa e Asia/Pacifico.
6. Come si colloca WP Engine rispetto agli altri ospita?
Spesso ci viene chiesto come WP Engine si colloca rispetto alle altre migliori aziende che ospitano WordPress.
Quando si tratta di hosting WordPress gestito, WP Engine ha un leggero vantaggio su concorrenti come Kinsta, Flywheel e altre opzioni, soprattutto grazie alla migliore tecnologia, all’esperienza utente e all’assistenza clienti.
I prezzi di WP Engine sono più costosi rispetto ai fornitori di hosting condiviso come Bluehost, Hostinger, HostGator, GoDaddy, InMotion Hosting, DreamHost e SiteGround.
Per ulteriori informazioni, consultare il nostro confronto dettagliato tra SiteGround e Bluehost e WP Engine.
6. WP Engine supporta WordPress multisito?
WP Engine supporta WordPress multisito come add-on a pagamento per i piani Growth e Scale, ma non lo supporta per i piani Startup. È inoltre incluso nei piani “Personalizzati” per agenzie e clienti aziendali.
7. Posso annullare l’hosting WP Engine e ottenere un rimborso?
È possibile annullare il servizio di hosting WP Engine in qualsiasi momento dalla Bacheca del proprio account/portale utente.
Offrono un rimborso completo durante i primi 60 giorni di host per gli utenti con tariffa annuale prepagata.
8. Quale piano di hosting WP Engine è adatto a me?
Se si ospita un solo sito web, si può sottoscrivere il piano Startup. Se invece avete un sito web più trafficato o dovete gestire più installazioni, potete scegliere i piani Growth o Scale.
WP Engine offre uno sconto del 20% agli utenti di WPBeginner. Fai clic qui per iniziare con WP Engine.
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THANKGOD JONATHAN says
Although WP Engine does not provide free domain it is one of the best wordpress hosting I have seen.
They have experience customer support and good performance as well.
Ralitza says
Incredibly kind and professional service by Matt Dewhurst from solutions team and Jennifer P from billing team. Both went above and beyond everything that I was expecting and helped me resolve urgently my problem even though it was not directly related to their work. I am so grateful!
Vincent Rio Serviad says
What you pay what you get. WP Engine works well for me. Plus StudioPress theme is awesome.
Niall Flynn says
WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.
Shane Clark says
I live WPEngine for the “drama free” existence I get. Any other host I step away from a computer and a site, break they are waiting for me to get back to fix it. I have trained many project / office manager to full revert back a site. In most cases it’s “chat to WPE, I promise they will fix.
Alanna Risse says
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.
Cameron says
Easily the best host I’ve ever used!
Its worth it just for access to their support team. They’re all WP experts – and not just with regards to WP Engine. I’ve had support team members help me fix issues with my theme, plugins etc. They’ve probably saved me thousands in outsourced developers!
I can’t recommend them highly enough (and I’m not the kind of person who normally says this!)
Joan says
WP Engine is great. It’s one of the best Managed WordPress out there. It is pricey but you get what you pay for. They offer the best support, WP features like staging and caching, and easy backup/restore.
The only downside is that they don’t offer IonCube on their new PHP 7. This should be the basics and something they should have considered when they installed PHP 7 on their site.
Manoj M S says
I have been working for our client and for the last one and half years also being a part of WP engine. WP engine sounds really awesome for me. 24/7 support, Daily Backups, Best Restore points, Free SSL Certificate, Inbuilt Security Checkups and etc etc etc. In all the way, i will suggest WP Engine to anyone who prefer to host WP sites.
agaub says
I found WP Engine exceedingly expensive, its staff very unresponsive to resolving technical issues and , when you point this out to them, they force you to terminate hosting contract in 1 week, in total breach of their own T&Cs. WP Engine is highly unprofessional, techically unskilled and unlawfall, not to mention their ourageously high cost. Stay away
Rafael says
Interesting. I have never had an issues like that with them. Out of curiosity, which hosting would you recommend?
Sue Davis says
I have had used almost all the major hosting, hostgator, 1 and 1, green geeks, dream host ….many of the hosting sites are all one big conglomerate…
But I have found 1 that is smaller, US based, and their technical people are on top of everything, immediately….We use vps and most of our clients eventually transfer to them. MD Hosting…truly their support is in a class of their own. Privately owned and very competetive pricing. We have been on their hosting for over 2 years…its what hosting should be.
Jacqueline Oby-Ikocha says
I’ve had a wonderful relationship with them so far and find no reason to complain yet. I have actually recommended it to several people.
Rafael says
WP Engine is exceptional. We operate an online news website and we have been with many service providers on both VPS and Dedicated hosting environments. For a site that generates over 20k visitors per day, WP Engine has never failed us in any area. Exceptional staff treat you like you are family.
Mahbuber Rahman says
Not too easy to get approved affiliate account and may be better wp hosting. Pretty much fees for hosting.
Michael Cohen says
The team at WP Engine is exceptionally responsive. We switched from VPS.net because expert support, in WordPress, was and IS a top priority. Five stars, no doubt!
David Stroud says
I have to say that ‘DAMN’ your support and customer service is good! No, really! I don’t know if you guy’s are spoiling me or that every other hosting service that I have used in 15 years were BAD! The difference so far has been like chalk and cheese.
David Stroud says
I just stumbled across this review I gave for WPE back in 2012.
I can’t remember posting it here but have to say, 5 years on and still feel the same way about WPE – Great speed, service and support across all my sites.
Martin says
Any serious WordPress site needs four things: security, speed, scalability, and service. Usually you can find a company that gives you one or two of these. Occasionally three, almost never four. WP Engine excels at all four. They are not just a hosting company, they are your partners in success. I’m always raving about them and give them my absolute best recommendation. On a scale of one to ten, I give them an eleven!
David V says
My site was under attack from a Distributed Denial of Service attack on my old shared host. I was getting 1.5 million requests per hour that took my site down and 20 other sites who were also hosting on the same server. It took the old host three days to identify the problem, and even then offered no real solution. I switched to WP Engine and within hours the DDOS was dealt with *and* my website was loading about four times faster. I definitely recommend WP Engine!
Brad says
WP Engine knows how to optimize for WordPress and it shows everyday!
Joe King says
The WP Engine support has been excellent. I now see the difference between paying $5 or $10 per month for hosting vs a group that charges $29+ but specializes in WordPress and delivers fast, reliable support. Well worth my investment.
Ivan Blatter says
WP Engine is not only a good hosting provider but has also a great and fast support!
JB Sauer says
It’s nice to concern ourselves with the content and growth of our blog rather than trying to be our own IT department
Asher Parducci says
We had an expensive server that we had to maintain because we needed plugins and scalability. WP Engine let us leave that box, keep our plugins and still scale.
Rob Berns says
WP Engine support rocks. Ultimately, you get what you pay for. I know first hand their support rocks, they’ve have tolerated me all this time.
Asham says
I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.
Eric B says
WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have
L. MacPherson says
After using upwards of 7 different hosting companies plus experiencing many other hosting environments with our clients I can say that for hosting WordPress websites, WP Engine is second to none. All the team are extremely passionate and they are doing amazing things, I’m really keep to see where they are headed.
Brian says
Had a client with 100k+ monthly views migrate to @wpengine from shared hosting. Everything went great and they are happy
Mark Smatch says
I sure do love working with @wpengine for WordPress hosting. super responsive on customer support. great when you have no in-house staff!
Mason says
I knew from the start that the #1 single most important decision would be the hosting provider. There’s loads of options out there and my business partner and I tested several of the key players in the market. Ultimately we went with WP Engine…while not the cheapest option out there, they offer the most impressive list of features. Add to that the quick responses we get from WP Engine’s support team and you’ve got a solid win.
M. Johnson says
Today, I am running 100% of this site on WP Engine’s WordPress hosting…and I love it. I seriously can’t rave about these guys enough. If you are in the market for the absolute best WordPress hosting available, then you need to take a look at these guys. They simply offer the best WordPress hosting I know of.
Paul Tyson says
I’ve signed up and been blown away by the site speed. Been running WP site for over 3 years with well over 20 sites (although culling this soon) and I’ve never had a better host. The difference in speed alone makes switching to you worthwhile but I know you do a lot more.I first heard of WPE via Woo Themes after the nasty attack they had and they were singing your praises. Very impressed so far.
Nick N says
Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.
Aaron M says
After switching to WP Engine we saw site response times improve drastically from an average of 2100 milliseconds to 210 ms. Our previous host experienced regular outages, but since moving over to WP Engine we’ve seen reliability improve to 99.99% up-time. We would recommend them to any businesses or WordPress users looking for a scalable, responsive and secure hosting solution.
Felix B says
We moved to WPEngine because of downtime/sluggish performance that we experienced with the previous hosting provider. Not only do we now have top notch performance, but Google DOUBLED crawl rate, instantly!
Ryan says
In a world where milliseconds matter, WPEngine’s unmatched technology delivers WordPress sites at incredible speeds with incredible value. By bringing high technology to the masses, WPEngine is truly a pioneer in the WordPress industry
Mark D says
Nothing but positive things for WP Engine. Honestly, it is refreshing to see a service that does deliver on what it promises. There is a reason that we list this service atop our rankings right now! The experiences here have been nothing but positive and there is no beating the lightning speeds that you get here.
Jerry L says
I have no doubt that WP Engine is one of the best WordPress hosts in market. Personally I think the recent updates – of not charging on bot visits and increasing support team size, are very positive.
Nicole says
We have run many clients on WordPress Engine and have had mixed reviews with our last experience ranging in the “awful” category. DO NOT go to them if you run a high profile client. Use Linode or similar. They use Rackspace for their hosting (which sucks) so any large scale sites will need to go to a better host since they don’t actually manage their own servers. Here are some issues we’ve run into:
1) Can’t get a db over 700MB or posts records > 50k rows
2) Cron jobs – forget about it
3) Any server to server needed to use ssh2 instead of ssh or command line tools
Just know what you’re getting into.
Brendan Tully says
Big fan of WPEngine, we have 100s of client sites running on our WPE environment.
Pros – high uptime, high performance (sites can handle 100s of visitors at once without nose diving performance), patches are taken care of, CDN is awesome, snapshot and staging site saves our developers 100s of hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7 (a few years ago it wasn’t some there are conflicting things around the web on this)
Cons – some quirks around SEO which are easily fixable, some plugins not allowed but that’s the price pay for security vs convenience, some quirks around caching if you’re using session cookies on the front end, eg if you’re using woocommerce
Dano Manion says
I’ve seen this comment about SEO in a few other places, but no direct example of what it is. What are the issues with SEO so that I can be better informed on how to fix them?
David Green says
“some plugins not allowed” That’s something that wouldn’t have occurred to me; do you know which plug-ins? is there a list somewhere to find out what they currently are?
Robby says
WP Engine is ok. They have different ways of doing things and are a bit limiting. e.g. will not allow certain plugins. The support is responsive and they will work to resolve your problems. I found them nice for the most part.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
Overall, they are decent. I did not find support any better than other places and was often just thrown a link to a website page when I was searching for answers that intended to dig a bit deeper. The speeds are a bit of an illusion. All said, the pricing is a bit high when you get down to reality.
Greg says
WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
The site I worked on had great SEO until switching to WPE. The site speeds slow to a crawl at certain points of the day. Not surprising since you are sharing the server with many other sites and they are tightly managing your percentage of that server. Any large spike that happens and you cant serve those requests. They just cant get to it fast enough. They were honest about this from the beginning so kudos to them for not hiding this.
Overall, I do not have all the answers to why we experienced such a large SEO hit. We came from a very fast server and a noticeable slowdown can be seen on analytics once we switched to WPE. This along with the canonical name issue and forced disallow done behind the developers back has definitely not been good for us.
All this said, for someone starting out with less than 80k views a month, WPE may work just fine. If you have high traffic and want to have control over your sites SEO, rather than being grouped into decisions made for hundreds of thousands of sites which may not be right for you, look elsewhere.
Tinelle Louis says
Thank you for this review. I have always been curious, but never used it on any of my clients site’s because I wasn’t sure. I do believe some people have liked it, but it depends on what they’re needs are. Based on your comment I will pass.
Catherine says
My experience is similar to Greg’s. I think WPE is great for people who don’t really “get” WP, but WPE actually refuses to support the file system customization I usually do. You *must* use wp-content to use their system, if you change your content directory, they won’t support it. I wonder how people using skeleton work with them?
And yeah, they like to blame the “rookie developer”. I don’t think 9 years of almost exclusively WP custom plugin and theme development makes me a “rookie”, but hey, what do I know…I want to change my directory structure. I must be insane.
Neil Patel says
Wpengine has its own benefits as well as cons. I used it and it worked pretty well for me.
Chris says
What are you using now, Neil?
Editorial Staff says
Last time I talked with Neil, he was still on WPEngine
Admin
AaYaN says
Neil Sir is still on WP Engine
Jon says
Neil… somewhat surprised to see your comment here :), i see your site is hosted by wpengine. i switched my site see how it goes. so far customer svc has been a mix.
John says
Following are some cons that I experienced with WPengine
I am pretty experience in WordPress, and have tons of experience on Hosting companies… wpengine is just not right hosting company for experience users.
– slow ftp upload speed (i am using 11mbps internet upload speed ISP, so i know)
– site migration (nightmare and confusing)
– not 24/7 customer support
– limited control and options in dashboard.
– display their ads on people ‘s website without permission…
Jack Venturi says
I have used quite a few big name hosting companies through the years but they were all the hosting companies that sell their service by price and with the 99.9% uptime promise which is usually pure BS. After years of issues with downtime over an hour at a time slow speed spells and tech support totally denying there was a problem, I switched my main WordPress site which is a life insurance website to WP Engine. The change was like going from driving a Pinto to a Mercedes Benz. I now have consistent super speed, great security which is a major factor for a WordPress site and a team of people that handle all of the updates and actually maintain the website. They even keep track of everyones plugins to make sure none of the plugins are prone to problems that consume heavy resources or become security risks. The only thing I can say is you get what you pay for. I wish I new about these people years ago. It could have saved me a ton of aggravation. When you think of the thousands of dollars you can invest into website design, it only makes good sense to use good hosting. A hosting company can either make or break a nice website.
Rebecca says
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
Keith Brenner says
I am thinking of using them for a client who uses woocommerce for his ecommerce site. What ecom program are you using and could you please provided a link to your sites. I want to see how fast they are?
Thank you,
Keith
Steve says
WP Engine is awesome.
I have a number of sites hosted with them.
Super fast, easy backup/restore, staging area to play with changes, and fantastic support.
Hosting is definitely an area where you tend to get what you pay for.
If you have a site that you really care about or that you’re trying to actually make money with, then WP Engine is a no-brainer and absolutely worth it.
Greg Turner says
I would be careful about saying that WPEngine makes a site practically hacker proof. Because the user has to do their part, too. And if they don’t, like using an easy password into admin, well, the site can be hacked. And WPEngine can not prevent that. Other than that, I love WPEngine.
Editorial Staff says
Agreed which is why we used the word practically. Theoretically all websites can be hacked
But WPEngine does monitor and prevent a lot of server related hacks.
Admin
Mike says
WPEngine requires users to use a strong password. You can’t even set up a user with a “medium” strength password. Just saying
Shalom says
I switched to WPEngine, they are professional, when I call they answer the phone (even on their cell), and I feel they listen to their customers. The only thing they promise is to work hard, and I think they’ve kept their word.
Thomas says
WP engine and its support staff have been the best in the industry and I can say this as a user of Pagely, web synthesis and Zippy kid so I do know what good support is and I will tell anybody that wants to know is that WPEngine has the best support.
Jean says
I highly recommend WP Engine’s managed WordPress hosting services. Uptime has been excellent, and the guys at support have always gone out of their way to help me whenever I had any questions or trouble with the site.
Mason says
I spent the first 6 months of this year researching WP Engine, Page.ly, and ZippyKid as potential hosting providers for build my service platform at WP Valet. After 6 months, I ultimately went with WP Engine
Tim says
I’ve worked with various hosting providers over the years and WPEngine has provided, by miles, the best support ever. They helped us improve the management and quality of our site massively, particularly through the suggestions surrounding management of staging environments, spam signups/rogue traffic reduction and general maintenance. Furthermore, our site is running smoother than ever, despite continuing to grow in size.
– Tim