Pourquoi ne puis-je pas ajouter ou installer des plugins dans WordPress ? (5 raisons)

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1. Petya Ivanova

   Thank you so much!!

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   • WPBeginner Support

     You’re welcome

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2. hossein

   Hello
   I can see the plugin menu and the plugin I have installed
   But the add new plugin button is disabled
   can you help me?

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   • WPBeginner Support

     There is a good chance your site is a part of a multisite network. If it is not then we would recommend checking that you do not have any plugins that would prevent adding new plugins.

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3. samaneh

   I can see plugin widget in my dashboard but when I clink on add plugin, there are no plugins. I just see an error:
   « An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums. »
   If I search a plugin name in search bar, the page refreshes but finally this massage appears again.
   what did happened?

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   • WPBeginner Support

     For that error, we would recommend checking with your hosting provider to see if they have the specific error logged or if they may have a setting in their system that may have blocked the connection to WordPress.org.

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4. DaninMCI

   How ridiculous. I have several websites and I was going to create a new WordPress-based site that needed to use a comparison chart but I’m not willing to pay $300 a year for plugins. I’ll go elsewhere I guess.

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   • WPBeginner Support

     As we say in that section, if you do not want to pay $300 per year, we would recommend using WordPress.org which is a WordPress site on another hosting provider

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5. Richard Ross

   I have inserted the plugin name but it still prompts me the same error.

   Error: The plugin has no name. Add a Plugin Name: line to your main plugin file and upload the plugin again. For more information, please review our documentation on Plugin Headers.

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   • WPBeginner Support

     If the plugin is one you’re downloading from an external site you would want to reach out to the plugin’s support with that error message. If it is a custom plugin then you would want to ensure your plugin name is set as a comment in the header.

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6. Pascal Idhiarhi

   Hi, I tried to add new plugin, and theme. But I am currently getting 403 Forbidden error. What can I do?

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7. Deborah

   I have a multisite and I installed several plugins but one isn’t showing. I can see it when I go to plugins and I have activated it but it is not showing up in my dashboard so I cant use it. Help. Why isn’t a particular installed and activated plugin showing up in m dashboard but other plugins are?

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   • WPBeginner Support

     Not all plugins work with multisite installations, we would recommend checking with the support for that plugin and they would be able to help with any issues like this.

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8. Akshay

   Hi,
   Thank you for sharing knowledge. We have a wordpress website hosted on our company internal server. Now we would like to migrate it to our cloud platform.
   I tried to click Add new plugin to install « All-in-One WP Migration ». However whenever I click on ‘Add new’ link server is returning 503 error. Rest all links on admin page works fine.
   Any suggestions?

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   • WPBeginner Support

     For specifically the 503 error, we have a guide on how to resolve that error below:

     https://www.wpbeginner.com/wp-tutorials/how-to-fix-503-service-unavailable-error-in-wordpress/

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9. Monisha

   Thanks this helped! : )

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   • WPBeginner Support

     Glad our guide helped

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10. Arif Ammar

    Thanks WP team. My problem is solved.
    Thanks again for you precious support.

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    • WPBeginner Support

      Glad our guide was helpful

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      Administrateur

11. Evan Cleary

    I set up a Wordpress site in 2014 and was able to get plugins without going into a business plan. And I sent up another site a few years ago and it was also not any problem to add plugins. As far as I know, it was via Wordpress.com and not Wordpress.org – I downloaded a theme and editors that and used my own URL hosted by a hosting company. I’m quite confused now as no one seems to be saying that this policy of having to pay for a business plan is a new thing. Is it a new thing?

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    • WPBeginner Support

      If your site is on a hosting provider and not the WordPress.com website then it is a WordPress.org site. Having to purchase the business plan on WordPress.com for access to plugins is not something new.

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12. karan

    I had one site of mine that had the issue of no option for adding or updating plugins. For some reason define(‘DISALLOW_FILE_MODS’,true); was in my wp-config file.

    Once I deleted that line, my plugin options were restored. It took me a while to find this solution. I hope this helps people find this solution.

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    • WPBeginner Support

      Thanks for sharing your recommendation

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      Administrateur

    • Sophorn Chhum

      Thanks, man. You’re awesome

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    • Amin

      Thank you very much!

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    • naema

      Excellent.Great it’s working.Thank you!!!

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13. Heide

    Thanks for the good article! I am bit confused, because I am super administrator and can’t install any new plugins. I can activate and deactivate plugins for sites or the whole network. But I don’t have the page for plugin installtion. Do you have any suggestions in this case? Thanks!

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    • WPBeginner Support

      If you’re using a multisite like it sounds like you are, you would need to install the plugin in the network admin area rather than on the individual sites.

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      Administrateur

14. anis

    when i try to install a pluging it shows the following:
    Installation failed: Abort class-pclzip.php : Missing zlib extensions
    what should i do

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    • WPBeginner Support

      For that error, you would want to first reach out to your hosting provider and they should be able to assist.

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15. Amy Skea

    I can’t download I get this message. I have tried various plugins and get the same.
    Thank you

    Installation failed: Could not copy file. wp-fastest-cache/wpFastestCache.php

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    • WPBeginner Support

      For that specific message, you may want to try the recommendations in our article below:
      https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

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16. santosh

    hey i cant upload and install pluginsin my wordpress website.
    its shows just the blank page.please help me

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    • WPBeginner Support

      If you are only seeing a blank page, you would want to follow the recommendations in our article below:
      https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death

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17. Amarnath

    Hey, I am troubling to install wordpress.
    « The MySQL Connection could not be established. »
    It is written like this what should I do?

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    • WPBeginner Support

      You would want to ensure your username and password in your wp-config file are the correct ones, you may also want to check with your hosting provider’s support if this is a new error and they should be able to assist.

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18. May

    Hey.
    How Can I transfer my blog from wordpress.com to wordpress.org to get the benefits of the second one ?

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    • WPBeginner Support

      For how to do that, you would want to take a look at our article here:

      https://www.wpbeginner.com/wp-tutorials/how-to-properly-move-your-blog-from-wordpress-com-to-wordpress-org/

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19. Zeeshan

    hi!
    i am install pulgin but faild.
    and ERROR IS

    Fatal error: Maximum execution time of 30 seconds exceeded in G:\xampp\htdocs\Ecommrace\wp-includes\Requests\Transport\cURL.php on line 462

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    • WPBeginner Support

      For fixing that error you would want to follow the recommendation in our article here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-fatal-error-maximum-execution-time-exceeded-in-wordpress/

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20. Ale Sants

    Hello! Same problem here. Cannot ADD plugins.

    More details of my site:

    WordPress 5.2.2 running Bridge theme, so Wordpress.org. no .com

    Hostgator for hosting

    I am an admin and no one else has ever done any work on the site, so I am the only admin for sure.

    Please help and thanks in advance!

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    • WPBeginner Support

      You may want to check with your hosting provider to ensure there are no errors on their end that could be part of the problem. You could try checking your folder permissions as well similar to the article here: https://www.wpbeginner.com/beginners-guide/how-to-fix-file-and-folder-permissions-error-in-wordpress/

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      • Ale Sants

        Thanks so much. Will do that and will send any updates.

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21. Rishabh Jain

    Hey!
    I want to install WP super cache plugin but when I search it in plugin dialog box, on right top corner it shows ‘Not Available’ Why is it so? Is there any problem with my blog. Please help me out…

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    • WPBeginner Support

      Is your site on WordPress.com or a managed hosting provider?

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22. Mazie

    Don’t know what I’m doing wrong with new wordpress.com blog (true newbie). My menu doesn’t look like those above. All I see are the following 7 options, all are listed on the left: Site Identity, Colors & Backgrounds, Fonts, Header Image, Menus, CSS and Widgets. I guess my question is, is this as it should be for the free (.com) site? Is it from this menu that I will create and complete my free blog?

    Sorry to be so ignorant about this. I think I’m missing something as I don’t imagine it’s supposed to seem so confusing.

    Thank you!

    Mazie

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    • WPBeginner Support

      Sadly, our tutorials are for WordPress.org rather than WordPress.com which is what you’re using would be part of the confusion. If you go to the wp-admin area of your WordPress.com site the admin area will look similar but you will still have the WordPress.com limitations.

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23. Sasha

    Deactivate Wordpress Plugin: WP Editor and you will be able to see list of your hidden plugin. WP Editor not tested/comparable with new WP version and php 7.

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    • WPBeginner Support

      Thanks for sharing what worked for you

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24. chris

    I am trying to install a plug-in on a website that a company designed for me but I don’t have the plugin option in my administrator menu (made sure I was an admin not just a editor). My admin bar is also Red with « PRODUCTION SERVER » next to my name. Are these too related? How to I add plug-ins if I don’t have the the plug-in tab?

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25. Nalin Puri

    I am using InstantWP Named automated wordpress local server.If i buy my hosting service can i shift my blog from instant vp to that hosting server of GoDaddy

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    • WPBeginner Support

      Hi Nalin,

      Yes it can be.

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26. sajilesh kurup

    Hi,

    on wordpress website i am able to see pulgin menu, however as i hover mouse pointer over it not displaying option menu of add new

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27. anh tuan

    please help me! i’m a admin on my website but i can’t see any plugins on plugin dashboard, in my hostin, it still no problem??

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    • WPBeginner Support

      Hello,

      You may not have an admin account or someone you hired to work on your website has disabled your access to plugins area. Sometimes developers do this to make sure that their customers don’t accidentally break their websites.

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      • kevin shiu

        How do I go about fixing this myself assuming the original developer is no longer around?

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28. Judy Adams

    I tried adding the plug in contact form 7 add-on now I get a white a screen after activating or trying to activate. I cannot go to my dashboard or anything in word press now. When trying to FTP in to deactivate plugin I am not sure what login and password to use. Can you please help me? I don’t want to lose my whole website I created because I cant get in now.

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29. Riazvic

    Hi,
    I am having an e-commerce website, unfortunately, I am having a theme which came with a premium plugin which I have purchased. their plugin section is available but widget section is not available how can I put google translate code into that theme where should use that code in the theme files?
    I hope to get an answer here.
    thanks in advance for your support.
    Kamal

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30. David

    Hello.I have the same issue of can not add new plugin in wordpress plugin panel.

    1. No « add new » plugin options
    2.No « trash » plugin options
    3.Other issue is I can not find the « editor » in appearance panel

    Would you like to let me know how can i fix this?

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    • Rizqi

      I have same issues, it also can’t update existing plugins, because the link is gone. Have got the solutions?

      Répondre

31. Jacqueline

    Hi. I purchased the Divi theme and plug in file. The theme uploaded fine but when I go to upload the plug in file it fails. Anything I can do? Thank you for your support on this matter.

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    • WPBeginner Support

      Hi Jacqueline,

      You can try installing plugin via FTP.

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32. Aziz Nazarov

    Hello,

    Thank you for sharing such a valuable info.
    Maybe this’s a bit off topic question.
    I’m having a small issue at the moment with adding a new submenu page.
    So basically I got an Astra Theme (not a pro version) with Beaver Builder.
    I add the page as usual then add to the menu under sub-item, all looks good.
    But when I click on the sub menu page it doesn’t take me there. It basically takes me to a home page.
    What could be an issue? Could you help me please?
    Thank you

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33. Sir Joe

    Thanks a lot! Your article helped me

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34. candy

    I cannot activated and install my plugin.

    Parse error: syntax error, unexpected T_FUNCTION, expecting ‘)’ in E:\AppServ\www\shopify\wp-content\plugins\ninja-fb-private-reply\src\Facebook\autoload.php on line 45

    please help me fix this .

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35. Mark

    Hi, I cant log on to my wordpress account. It says « ERROR: There is no user registered with that email address. » I know for a fact that that is the correct email address associated with the account.. Please help!!! I dont have any of the other information required to reset the account (such as transaction ID) HELP!!!!

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36. mark

    should I switch to wix or weebly? this is stupid. I have to sit here for hours googling to not be able to do the stupidest simplest things. I don’t want to learn wordpress I just want a simple ecommerce site that wont be like a college course to get set up.

    M

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37. lokesh

    I’m getting this message while installing the plugins.

    An unexpected error occurred. Something may be wrong with WordPress.org or this server’s configuration. If you continue to have problems, please try the support forums.

    How to solve please help

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38. Yeboah Martin

    I had this message when trying to upload a plugin:

    POST Content-Length of 11688443 bytes exceeds the limit of 8388608 bytes in Unknown on line 0

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    • WPBeginner Support

      Hi Yeboah,

      You need to increase the maximum file upload size.

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      • Tabish

        Hi! Wanted to ask you guyz two things: You guyz run this website on WordPress, right? Which theme do you use? And like YEBOAH MARTIN said, I was facing the same error when I tried to create a video streaming site and uploaded videos. I did increase the file size limit to 977 GB! And I am sure that it isn’t the storage, as my hosting provider has made unlimited disk storage available! (Cuz I created that hosting service!)

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        • WPBeginner Support

          Hey Tabish,

          We use a custom made WordPress theme. As for videos, please see our guide on why you should never upload videos to WordPress.

39. Jitendra Mahato

    Hi,
    I have migrated my blog yesterday. All the things are good but the error in the plugin. I have deleted all the plugins. After then, while i am starting to install the plugin, then No, any plugin is adding..
    While adding….
    Messages lke this…
    Could not create directory. /home/danfeh5/public_html/example.com/wp-content/plugins/boombox-theme-extensions

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    • WPBeginner Support

      Hey Jitendra,

      It seems like your WordPress directory permissions are incorrect. Please see our guide on how to fix file and folder permissions error in WordPress

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      Administrateur

40. Angelo

    Hi.Why is it my comment section is closed?Even if i downloaded comment plugin it seems nothing changed

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    • WPBeginner Support

      Hi Angelo,

      If comments are closed on all your articles, then go to Settings » Discussion page inside WordPress admin area and check the box next to ‘Allow people to post comments on new articles’ option. Any new article you now add will have comments enabled by default.

      For your older article you will have to edit them and then on the post edit screen click on the Screen Options button at the top right corner of the screen. Check the box next to Discussion option. Now scroll down below the post editing area and you will see a Discussion meta box where you need to check the option ‘Allow Comment’ option.

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41. Lisa

    Hi I got this when trying to install jetpack and its not on my list of plugins and I am not sure what to do Installing Plugin from uploaded file: jetpack.4.9.zip
    Unpacking the package…

    Installing the plugin…

    Destination folder already exists. /home/content/p3pnexwpnas02_data01/46/2075146/html/wp-content/plugins/jetpack/

    Plugin install failed.

    Return to Plugin Installer

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    • WPBeginner Support

      Hey Lisa,

      Your website already has a folder called jetpack. You need to connect to your website using an FTP client or File manager in Cpanel and delete that folder to install the plugin from the zip file.

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      Administrateur

42. Omar

    Hi, I can see and add plugins in « my » installation (its not a multisite) of wordpress but suddenly there’s no option for activate/delete under the plugin name, but I still can do this trough the bulk actions option… did someone know why this happens?

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43. Omprakash

    Hi Why none of WP Plugins are installing in my WP Dashboard please Help me

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44. Rafael

    I was added as ‘admin’ in a multisite WordPress so I couldn’t see the Plugins. Asked for the ‘network admin’ to enable Plugins in ‘Network Configurations’ but looks like that just allows me to see the Plugins, still not able to install new plugins.

    Répondre

    • WPBeginner Support

      Hey Rafael,

      The network admin or super admin can allow individual site admins to activate or deactivate plugins on their own.

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      Administrateur

      • Rafael

        Thank you for the reply, I got it now. It just wasn’t clear, I see now that only the network admin can install new plugins.

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45. zork

    awesome man: define(‘WP_MEMORY_LIMIT’, ’64M’);

    this solved my problem after a migration from local to production

    thank you so much!

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46. Ankur Sharma

    i have installed wordpress on pc with xampp. when i install ULTIMATE MEMBER plugin it shows an error and when i upload the plugin it shows the memory limit problem..
    i have already added that line you mentioned i.e.
    define(‘WP_MEMORY_LIMIT’, ’64M’);

    and also i have changed a line in php.ini file in xampp

    ; Maximum allowed size for uploaded files.
    upload_max_filesize=3000M

    nothing is working .. please help me ..
    Thanks!!

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47. tom bukkots

    Can’t add or delete plugins in WordPress

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48. Nicole

    I have wordpress.com/wp-admin.. I have admin rights and i still have no options for adding new plugins. Any suggestions?

    Répondre

    • WPBeginner Support

      Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.

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      Administrateur

49. Ali Shair

    if i Host my wordpress.com site on Hostgator or go daddy then it is possible to upload themes or plugins

    Répondre

    • WPBeginner Support

      Hi Ali,

      No you cannot host your WordPress.com site anywhere else. You will need to use self hosted WordPress.org.

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      Administrateur

50. Betina

    Hi,
    If I buy a domain from wordpress.COM will it let me download and install plugins like adsense?

    Thanks!

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    • WPBeginner Support

      No it will not. You will also be unable to use Adsense. Please see our guide on the difference between self hosted WordPress.org vs free WordPress.com blog.

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      Administrateur