Comment désactiver toutes les extensions lorsqu’on ne peut pas accéder à WP-Admin

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1. Josh

   This worked great for me to solve the 500 error. Thanks!

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2. Andy

   Renaming the Plugins directory via cPanel file manager did the trick! Thanks so much!

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3. Gordon

   Thank you so so much!

   BTW I used cPanel File Manager

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4. Kieron

   This was a big help. Renaming the plugin directory did the trick for me and once I located the problematic plugin all is well. Thanks for the info.

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5. sharmila

   as a beginner wordpress user, your post done great help. Thank you

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6. Olivier Deschères

   Thank you so much, your article saved my site ! I faced error 500 during a plugin-upgrade. Just like you told : renamed \plugins, then could connect as wp-admin. I saw my site in an uggly way but worked technically. All plugins seemed’uninstalled’. I renamed my folder to \plugins again. Refreshed my wp-admin page and i could activate one-by-one. You are fantastic, thx for the article!

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   • WPBeginner Support

     Hey Olivier,

     We are glad you found it helpful. Don’t forget to join us on Twitter for more WordPress tips and tutorials.

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     Administrateur

7. Will

   Thanks so much for the advice about disabling plugins via FTP. Worked perfectly when I felt a little panicked after an upgrade!

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8. Michelle

   Thank you SO MUCH, this worked perfectly. As soon as I disabled the plugins using your method I was able to login – phew – and reactive each plugin as I needed them. Hadn’t accessed the site backend in a while so it was time to do a cleanup. Again, you saved me so much time. Thank you xx

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9. Graham Peckham

   Good article but sadly did not solve my problem which is this.

   I could not change from Text to Visual, it was only on visual, could not insert Media and could not edit the Permalink!

   If I rename plugins folder my editor works fine, but it I rename all the plugins individually I still have the problem and so could not find which is causing the problem, maybe two are causing it…. Any advice?
   Help…….

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10. Teo Dumitru

    Thank you so much! Apparently it was all about a plugin.

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11. Ankit

    Thanks a lot this really helped.

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12. Mel Mills

    Worked great. Thank you!

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13. Juni Tjoa

    Thank you so much for the guide.
    It is real useful.
    Experienced white screen of death, and fixed it in mins thanks to your super easy to follow instruction!

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14. Sarah

    Thank you for the guide.
    Also to deactivate a specific plugin, just rename the specific plugin folder in the c-panel

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15. Ali

    Thanks for the advice, that got my site back up and gave me access to my admin area. However I’m struggling to reactivate the plugins. I’m seeing no plugins installed and when I try to re-install I get « cannot create directory »
    any ideas?

    Thanks again,

    Ali

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    • WPBeginner Support

      Hi Ali,

      Please connect to your website using an FTP client or File Manager in cPanel. Go to /wp-content/ folder and make sure it has a plugins folder inside it. If it doesn’t, then you need to create one. After that try installing plugins again.

      If you do have plugins folder, then check its file and directory permissions.

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      Administrateur

16. Nadim

    Hello, Most of the time, we have the plugin conflict issues, in that case, we deactivate all plugins and enable one by one to check which plugin is the main culprit. I wish there was a plugin which will ease this process, disabling all plugins and and option to enable one by one.

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17. mourad

    thanks for the tutorial
    you’re a life saviors

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18. Issahaku Adam

    Thanks a lot.
    This is a masterpiece. I have been able to recover my sight after deactivating all my plugins. I got scared when I recovered the site because it was a complete mess. But upon activating all the plugins everything came back to normal. That’s why I will always be a fan of your blog. Thanks

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19. Issahaku Adam

    Hi,

    I have been a fun since I started my WordPress site this January. I followed your blog today on how to install site maintenance plugin. I was able to install, activate and use it. But unfortunately my laptop shut down unexpectedly afterward and I have realized that I have been logged out of my site. I did everything possible but it is simply not working. I would be grateful if you could help. Thanks.

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    • WPBeginner Support

      Hello,

      Please see the article above to deactivate all WordPress plugins. This will allow you to login and then you will be able to activate plugins one by one.

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      Administrateur

20. Jeff Rudd

    Tried this solution but still have the whiteout page. As such cannot even gain access to the site dashboard, to further change or remove anything further.

    The solution above needs to be updated with further suggestions what to do, when the above tip doesn’t work. As it is, now I have a site that the public can view – but one that I cannot gain access to for dashboard repairing or anything else.

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    • WPBeginner Support

      Hi Jeff,

      For more tips see our WordPress troubleshooting guide and our article on most common WordPress errors.

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      Administrateur

21. allie

    I tried both versions but still get a HTTP Error 500 and am unable to access the backend of my wordpress site.

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22. Tecezzi

    Thank you so much this tip.

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23. Araceli Tzigane

    Your tip about renaming the plugins folder has been what saved my nervous system. Wow, thousand of thanks!!!!

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24. NIc Kra

    Tried activating woocommerce plugin and it broke the site. At first I had the Maintenance screen and now I have a 500 error. I can’t access anything through wp-admin or FTP. Using phpmyAdmin, I cannot locate any tables/columns etc named wp_options following your example.

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25. Muhammad Rashid Mukhtar

    Great Article. I just troubleshoot a problem which was never in google search using your steps. My all pages were showing a password field and submit button. After deactivating all plugins using your method and reactivating one by one showed that jetpack is corrupted and overriding all other hooks. Great help for me.

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26. Melwyn

    Your information was a real life-saver. Thanks for the post and for saving my site.

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27. Shafiq Anjum

    Thank you so much for this tip

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28. Shafiq Anjum

    Thank you guys for the help.solve issue via phpmyadmin.

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29. Ira

    Hi there,
    I’m trying to rename the plugins folder via FTP because I can’t login the admin. But I keep getting « access is denied » when I try to rename an active plugin.
    Can you help me out?
    Thanks!

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30. Steve

    Thanks. The FTP approach to plugins folder worked perfectly for me!

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31. Ankit

    Thank you for your article, i changed the plugin folder name and was able to login to admin panel again.

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32. Toby Rzepka

    Hmm, when I rename the folder back to « plugins, » I’m whitescreened out of admin again. How are people able to reactivate their plugins one by one?

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33. Sophy

    Thankyou!
    Saved me from a mini freak out episode. I appreciate your article. Every step worked for me!

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34. Berit

    I deactivated the plug-ins, now nothing works anymore. When I try to go on my page it says there is no connection to the database. What can I do?

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    • WPBeginner Support

      You can now try activating plugins one by one.

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      Administrateur

    • Fiona

      This just happened to me too, help! ‘Error establishing a database connection’.
      I cut and pasted the text back, but still getting the error message.

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35. baraa ihab

    ok such an informative article really appreciate it. here is the problem i have reached the white page of doom and i dont ave access to the cpanel is there a turn around to fox this i already know the plugin causing the problem

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36. vinod

    Fatal error: Maximum execution time of 30 seconds exceeded in /home/webtech1/public_html/wp-includes/post.php on line 4375

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37. Paul

    FTP Worked … Thank you! The culprit was Discussion Board plugin when I went private setting to work on it the next day on those pages and logged out for the night… lol thanks again!

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38. Maria

    Deactivating all plugins using FTP works for me. The issue was the Visitors-Traffic-Real-Time-Statistics plugin. Thanks a lot.

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39. Maggie

    Hello,

    It doesn’t seem like it was the plugins that caused the issue. I remember I was tweaking some codes in functions.php about the header, and all of sudden I was logged out. Would be greatly appreciated if you can help out!

    Maggie

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40. yatheesh.k.

    Plugin not tested with wordpress or not compatible with wordpress create white death to site.
    Thanks for your post, really helped me to retrieve my web site .

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    • Indrek

      Can use only https://example.com/wp-login.php not https://example.com/wp-admin/ and when I push to entry button it shows me HTTP ERROR 500

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41. Norm

    Thank you so much for this useful tip. It saved me a lot of time when I couldn’t log into my site after repeatedly requesting new passwords. I found which plugin was causing the problem.

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42. Jimena Flores

    I know nothing about coding and decided to create my own portfolio site using wordpress. This post saved my life as I had an error after a plugin I installed. Thank you!

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43. Eugene

    I am not a developer or IT expert – don’t know much about this field and recently learned online how to create website and host it myself. However when something breaks I am reliant on forums like these to save me which this post did. I had an issue with Miniorange 2-factor authentication plugin which did not allow me to login, and then after numerous attempts to login got the Too many requests message.
    I solved the Too many requests issue by temporarily disabling ModSecurity in cPanel and then solved the miniorange issue by renaming the folder as noted in your forum. Everything works again and all is well with the world. Thank you.

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44. Raj singh

    I can’t Find wp_option option in php my admin.
    So now what should I Do ??
    Please help me.

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45. Ramona

    Hello,

    This article was very helpful. I had a problem with a plugin that I have installed. Changed it’s name in the FTP file and the website and admin worked again

    Thank you

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46. Paul LeBlanc

    So helpful, i copied these pages to Evernote!
    I had a bad plugin and not enough memory allocated.
    Thanks tons!

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47. Gavin

    Hey, This was very helpful in a very stressful situation so thank you!

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48. Bayo

    I tried to backup my site, the backup didn’t complete. Since then I been unable to access wp-admin page.. Always white. What else can I do? Thanks

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    • WPBeginner Support

      Hey Bayo,

      You can follow the steps in our WordPress troubleshooting guide to figure out the issue and find a fix.

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      Administrateur

49. Hal

    The tip about turning off the plugins via the batabase is solid gold.

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50. Bogdan

    Thank you for this useful tutorial! You saved my night!

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