Comment désactiver toutes les extensions lorsqu’on ne peut pas accéder à WP-Admin

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1. Susan

   Hi! I reset the name of the plugin file but still couldn’t login. Anyone else have the same problem or have some advice?

   Thanks!

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   • WPBeginner Support

     Hey Susan,

     You need to change the name of the plugins folder located inside /wp-content/ folder on your website.

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     Administrateur

2. Katy

   Thank you, totally saved me. I was doing the « breathe, don’t panic » thing already thank goodness, which is how I found this article. Thanks again

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3. morgan

   Okay, so I’ve done this and now all my plugins are completely gone on my admin page. It keeps failing when i try to install anything.
   I still see all my plugins on filezilla but they arent on my website.

   Someone please help! I’m freaking out.

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4. Martin

   Saved 4 of my sites which were updated through a certain host’s WP Pro dashboard. Thanks!

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5. Zac

   Thanks! saved my day!

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6. Jeremy Weston

   Something killed two of my sites. I ssh’d in and renamed the plugins folder, went into my WP admin, logged in, went to the plugins page. Then all plugins were disabled via the admin panel. My site was working again!

   Then I renamed the plugins folder back to the original name and updated and reactivated my plugins. Something had caused my site to crash. Unfortunately, I’ll have to keep an eye open for this. Uptime monitors help!

   Thanks for this writeup wpbeginner!

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7. Goetz

   Thank you for the info, this helped a lot!

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8. Alain

   I need to deactivate specific plugins!

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9. Loraine

   Thanks so much. This article was super helpful and fixed my problem in minutes.

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10. Collins Uzamere

    Thnak you very much .God bless the author of this article it helped me solve a problem that gave me sleepless night

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11. Courtney

    Thank you! Thank you! Thank you!
    This help was a Christmas Miracle!
    I really appreciate you creating this site.

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12. Gabriella Bourdon

    On my wordpress site, I got « the white screen of death » with the message « Warning: Cannot modify header information – headers already sent by (output started at …)

    So we tried deactivating the plugins and it still doesn’t work-we still can’t get inside the admin console. We had issues with Google Adwords, and deleted those plugins, and now we actually do get ads…Not crystal on what’s going on? Any help would be much appreciated.

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    • George M

      Another cause is if your php memory limit is too low. Please make sure your memory limit in php is set to at least 128M or 256M.

      The other common cause is with a poorly coded theme. If you just installed a theme and this appears, you can re-enable the default theme by logging into PHPmyadmin, selecting your database, and changing the following values from wp_options table to a default theme that is present (twentyeleven, twentytwelve, twentythirteen, twentyfourteen, etc). Make sure this is a theme you actually have, and you can check your themes in the wp-content/themes directory. The values that need changes are:
      template
      stylesheet
      current_theme

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13. Gabriel Villalobos

    Thanks a lot ♥

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14. Vincent

    Thank you so much <3

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15. Phoebe

    How do you reactivate the plugins if they are not the issue and still cannot access your admin site?

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16. Paul Douglas

    As always, Syed and team come through. plugins.deactivate worked flalwessly

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17. Mario

    Yes, this worked for my website! Thank you very much

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    • WPBeginner Support

      Hi Mario,

      We are glad you found it helpful. Don’t forget to join us on Twitter for more WordPress tips and tutorials.

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      Administrateur

18. Tory Salvia

    After deactivating, can I reactivate the active plugins using the PHP method?

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    • WPBeginner Support

      No, but you can activate your installed plugins by visiting the plugins page in your WordPress admin area. However, if a plugin was causing an issue on your website, then reactivating it will trigger the same issue again. This is how you can find out which plugin is causing the issue and find an alternative.

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      Administrateur

19. jordannerissa

    Thank you, this is extremely helpful! The first fix worked perfect for me – PHEW!

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20. Claire

    Hi, I am working on a locally hosted site running Xampp.
    I am getting « Robot test error: I suggest a new strategy, R2, let the Wookie win. », when I try to login to my locally hosted site on wordpress. I read a few articles and went to my phpmyadmin page, and clicked on the database I am using, selected « wp_options », but I cannot find the « active_plugins ».
    Does anyone know another way around getting rid of this error?So I can log back into my site.

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    • Claire

      Managed to find a solution went to my xampp folder, htdocs, then the name of the site I am creating. Then wp_content, then plugins, and deleted the folder containing the reCaptcha plugin, as this was giving me the “Robot test error: I suggest a new strategy, R2, let the Wookie win.”error.
      Then could log back in with no problem

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21. Agha Khan

    Thank you for your help.

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22. Paul

    This is akin to turning the computer off and back on. In my case, it did not work.

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23. Purushothaman J

    Your Plugin Deactivate Saved my Day.!! Thank you.

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24. Dave

    Thank you for this!!!

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25. Janet

    This was lifesaver. Thank you so much.

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26. john smith

    This is a great page. FTP solution worked like a dream to fix my white screen of death. Note to self – always update all plugins before wordpress core…

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27. Dirk

    Thanks for putting the different options on a page.
    Makes it a clear list to go by checking the problem. What is not in the list but worked for me, is temporarily disabling the .htaccess file by renaming it and so I could working from there.

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28. Eddy

    Thank you guys for the help. I used the FTP option and it worked perfectly.

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    • Steve

      Thank you so much for this tip. I was going nuts because my wp-total-cache went haywire and your post helped me figure out what was going on. Thank you for taking the time to invest.

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29. maz

    Thanks got me out of a jam need some help now to remove a dodgy plugin W3 Total Cache Error: some files appear to be missing or out of place. Please re-install plugin or remove /home/content/16/8282516/html/notsealed/wp-content/db.php

    IS it safe to remove this db.php file? Crashes if I leave the plugin in the folder, crashes if I install, crashes if uninstall. Fielzilla helped to rename but Wordpress is a mess keeps coming up with the error above thanks

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    • WPBeginner Support

      Delete W3 Total Cache folder using Filezilla and start using WP Super Cache plugin.

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      Administrateur

30. Bona

    Mine is a different case, after disabling all the plugins by deleting the codes, the plugins and even widgets stopped showing by I was still unable to login to my admin page. Since the plugins are not the cause, I pasted the codes back and the plugins and widgets didn’t show up again! What happened?

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31. Tristan Morgan-Buck

    THANK YOU GUYS SO MUCH; I was trying to access my website for 3 days after I installed login_form_recaptcha, and I tried everything, but you guys really saved my a**! Thanks a bunch!!!

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32. arjun

    awesome ..love u

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33. simon

    Thanks, worked a treat.
    Much easier than I thought it would be.

    I knew which plugin was the problem so went in with FTP and renamed the individual plugin module folder – logged back into WP and was able to delete the plugin from within wp-admin/plugins.

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34. Ethan

    Saved my a** tonight, thank you!

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35. MBHayes

    OH BOY… this just saved my tail end best I can tell… 6/15/16… Adminimize plugin upgrade crashed / blocked access to my admin panel.
    THANK YOU SO SO MUCH this handy reference still lives on the web!!!

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    • MBHayes

      … my case continues and is not closed after all …
      When I renamed plugins and then soft restarted apache my admin panel was good… however, once I renamed plugins back to plugins from deactivate.plugins… AGAIN the admin panel would fire on IE but not let you in and would not fire at all on Firefox!
      Oh boy… more CSI time……………………………

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      • MBHayes

        Case Closed… before we BASH adminimize which has been a faithful plugin… let me say I’ve managed to reach the admin panel and reactivated adminimize and everything is still running.

        My case was somewhat varied to this post… in my case my site was a vm running on ubuntu… I didn’t have access over the normal channels due to a network move killing off my webmin and winscp access… so while I used the same principals here I had to actually drill down by logging into the unbuntu server –> cd /var/www/wp-content/plugins. At first I RENAMED the plugins directory — it failed I guess cause while I logged in I logged back out then renamed the directory. Anyway, I continued to toy around and went back from within the plugins directory and renamed about 5 plugins (mv deact.plugin1… deact.plugin2… etc…. fired the wp-admin and we’re good! Reactivated about 3 of the 5 so far and it hasn’t crashed back out yet. Still testing… in summary want to emphasize that I can’t for sure at the moment say I lost the admin panel on the adminimize plug-in… but one of the 5 for sure caused issue. Anyway, I’m back slowly reactivating the rest!

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36. Ruhi

    Hiee… when I try to load my site it says this page isn’t working also it says yoursite.com can’t handle this record and moreover am unable to acess my wordpress dashboard when I try entering the wp-admin it show blank white page please help!!

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37. Previsha

    Thanks, this really helped me out.

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38. pankaj

    hii,
    i am getting

    PHP Fatal error: Cannot redeclare is_comments_popup() (previously declared in /home/rateahqx/public_html/wp-includes/query.php:309) in /home/rateahqx/public_html/wp-includes/deprecated.php on line 3713
    i tried everything but my site is still not starting pls help me.
    and i think this problem started after the wordpress update.

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    • WPBeginner Support

      It is possible that a WordPress update was stopped before completion. Try downloading a fresh copy of WordPress, unzip it on your computer and then upload them back to your server using FTP. This will overwrite WordPress core files.

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      Administrateur

39. Manos Kaiser

    Kudos!!! Saved my day! Thanx!

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40. Ronald

    thank you for this blog. it really helps but what i did is delete some plugins. Thank you once again my site brings back to life

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41. nino

    Hello i have downloaded FileZilla but I can’t find wp-content file . Help me

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42. Hanne Schroedter

    Yupp, this was perfect, and I could deactivate Jetpack who was udated later today.
    Thank you! Awesome.

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43. Erica

    Literally (yes, literally just saved my life with this! Thank you SO much!!

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44. Palash Tannan

    How to Navigate to the /wp-content/ folder ?

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    • WPBeginner Support

      You can visit it in your browser, like this:

      example.com/wp-content

      Replace example.com with the domain of the website.

      However, wp-content file has a blank index.php file in it. So you will only be able to see a white screen.

      If you know the full URL to a file, then you can view it in your browser like this:

      example.com/wp-content/path/to/file.jpg

      To navigate wp-content as an admin you need to use an FTP client or File Manager in cPanel.

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      Administrateur

45. Lesly Federici

    Hello
    THANK YOU for this article. for 2 days my site has been down due to a plugin and you’d think my theme/hosting support would tell me what to do. Nope. So I had to research it and this did it!

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46. Michael Walker

    Thanks so much for this, and the https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/ page, they were just an absolute lifesaver for me. The first reaction to an internal error is total panic, and nowhere else gave such simple step by step instructions on how to solve. Thanks a lot, genuinely great site.

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    • WPBeginner Support

      Glad you found it helpful.

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      Administrateur

47. Carl

    Thanks very much for this – I can confirm the FTP method works like a charm Mourad!

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48. Neeraj

    thanks
    man

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49. Mourad

    This is so helpful, but what is FTP method like?

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50. Muzahid Ul Islam

    Thank you very much….
    it resolve my problem.

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