WP Engine est spécialisé dans l’hébergement WordPress géré. En tant que pionniers dans l’industrie de l’hébergement WordPress géré, ils se vantent d’une liste impressionnante de clients/clients, y compris AMD, National Geographic, Dropbox, SoundCloud, HelloFresh, Texas A&M, et plus encore. WP Engine est idéal pour ceux qui recherchent un hébergeur WordPress premium sans tracas. Lisez notre avis d’expert sur WP Engine pour savoir si c’est le bon choix pour vous.
Il s’agira d’un Avis WP Engine détaillé, qui traitera en profondeur de leurs services. Si vous ne souhaitez pas tout lire, voici un rapide récapitulatif de notre avis WP Engine.
| WP Engine Review Summary | |
|---|---|
| Performance grade | A+ |
| Average load time | 656 ms |
| Average response time | 123 ms |
| Free domain | No |
| Free SSL | Yes |
| 1-click WordPress | Yes |
| Support | Phone / Live Chat / Knowledge base |
| Start with WP Engine | |
Conclusion : Dans notre Avis sur l’hébergement WP Engine, nous avons trouvé qu’ils étaient l’un des meilleurs fournisseurs d’hébergement WordPress infogéré. Ils offrent la meilleure plateforme, avec des serveurs plus rapides, la sécurité et la tranquillité d’esprit dont les utilisateurs/utilisatrices ont besoin de la part d’un hébergeur WordPress géré.
Cela dit, entrons dans les détails et examinons comment nous sommes parvenus à cette conclusion.
À propos de WP Engine
Fondée en 2010, WP Engine est aujourd’hui l’une des principales entreprises d’hébergement WordPress managé. Jason Cohen, entrepreneur en série, a lancé WP Engine lorsqu’il a constaté un besoin d’hébergeur WordPress spécialisé en raison de la popularité croissante de ce dernier.
WP Engine a son siège à Austin, au Texas, et des bureaux à San Antonio (Texas), Londres (Angleterre), Limerick (Irlande), Brisbane (Australie) et Cracovie (Pologne).
L’entreprise a été récompensée à plusieurs reprises par le prix Best Place to Work in Austin et contribue régulièrement au cœur et à la communauté WordPress.
Offres d’hébergeur WP Engine
WP Engine propose uniquement de l’hébergement WordPress géré. Leurs offres d’hébergement WordPress sont assorties des options d’hébergement suivantes :
- Hébergement WordPress infogéré – Environnement d’hébergement entièrement infogéré adapté aux petites entreprises et aux blogs.
- Hébergement WooCommerce géré – Hébergement WooCommerce avec une recherche de magasin puissante, des modèles d’e-commerce, et plus encore.
- Hébergement sécurisé – Calques de sécurité supplémentaires avec pare-feu de site et protection DDoS
- Outil de personnalisation (hébergement d’entreprise) – Offre premium pour les clients/clientes d’entreprise avec des ressources dédiées, des services d’accueil en ligne, une sécurité avancée et bien plus encore.
Les clients/clientes peuvent choisir une offre en fonction du nombre de sites, de la bande passante, de l’espace disque et des autres ressources qu’ils utilisent.
Les offres de WP Engine diffèrent en fonction :
- Le nombre de programmes d’installation de WordPress
- Volume de trafic (visiteurs mensuels ou nombre de visites par mois)
- Montant de la mémoire du disque
- Prérequis en matière de largeur de bande
Chaque offre de WP Engine a défini des limites sur le nombre de visites que votre compte d’hébergeur peut recevoir. Si votre compte dépasse ces limites, vous pouvez être facturé pour les visites supplémentaires.
WP Engine propose aux utilisateurs/utilisatrices de WordPress des fonctionnalités uniques que la plupart des hébergeurs ne proposent pas ou pour lesquelles ils demandent un supplément. Ces fonctionnalités avant comprennent :
- Contrôle de versionGit
- Environnement de staging : sites de staging instantanés pour les tests
- Transfert facile de l’installation WordPress d’un compte gratuit à un compte payant
- Certificats SSL et accès SSHgratuits
- Technologies de pointe, y compris la dernière version de PHP
Notre Avis a trouvé que WP Engine offre les fonctionnalités d’hébergeur WordPress infogéré les plus avancées et les plus complètes.
Fonctionnalités de sécurité avancées
WP Engine offre également plusieurs fonctionnalités de sécurité haut de gamme. Le cœur de WordPress est automatiquement mis à jour vers la dernière version pour vous.
WP Engine teste minutieusement toutes les mises à jour majeures du cœur avant de mettre à niveau leurs clients/clientes. Ils disposent d’un système propriétaire de détection et de prévention des intrusions pour bloquer toutes les attaques DDoS, les attaques par force brute, les logiciels malveillants, les attaques par injection JavaScript/SQL, et plus encore.
Ils s’associent également à des sociétés de sécurité tierces pour effectuer régulièrement des examens de code et des audits de sécurité.
Votre sécurité est garantie, donc si vous vous faites pirater, WP Engine le corrigera gratuitement.
Support/clientes de personnalisation
WP Engine dispose d’une équipe de support dédiée composée d’experts WordPress. Ils se vantent de plus de 97% de satisfaction client avec des milliers d’interactions client/cliente par jour.
Le support est disponible 24 heures sur 24 et 7 jours sur 7 par discussion en direct pour tous les clients/clientes et 24 heures sur 24 et 7 jours sur 7 par téléphone pour toutes les offres à l’exception de l’offre ‘Startup’. Si un problème ne peut pas être résolu immédiatement par discussion ou par téléphone, le personnel de support créera un ticket de support interne pour vous.
Les clients/clientes expéditeurs ont accès à un support par e-mail 24 heures sur 24 et 7 jours sur 7. Les clients/clientes Premium et Entreprise bénéficient également d’une expérience d’accueil personnalisée et consultative.
WP Engine dispose également d’une équipe dédiée aux opérations d’expérience client qui s’efforce d’améliorer continuellement l’expérience client/cliente.
En outre, ils disposent d’une vaste bibliothèque d’articles fondés sur la connaissance, de guides pratiques et de didacticiels pour les utilisateurs/utilisatrices qui souhaitent corriger eux-mêmes leurs problèmes.
CDN pour un chargement encore plus rapide
WP Engine propose un CDN(réseau de distribution de contenu) utilisant le réseau Edge de Cloudflare. Ce réseau cloud innovant dispose d’un réseau mondial de serveurs.
Avec une faible latence, une vitesse fulgurante et une sécurité intégrée, ce réseau CDN garantit la bonne performance de votre site, quelle que soit la provenance de vos clients/clientes.
36+ thèmes WordPress Premium
WP Engine a racheté l’entreprise StudioPress, spécialisée dans les thèmes WordPress premium.
Désormais, tous les thèmes premium de StudioPress et le célèbre framework Genesis sont mis gratuitement à la disposition de tous les clients/clientes de WP Engine.
Tous les thèmes StudioPress ont leur base de code optimisée pour des temps de chargement de page plus rapides sans compromettre les fonctionnalités.
Aucun de ces thèmes ne vous coûte plus de 2 000 $ !
Garantie de remboursement
WP Engine offre une généreuse garantie de remboursement de 60 jours. Si vous n’êtes pas satisfait de leur service, vous pouvez annuler votre compte dans les 60 premiers jours et recevoir un remboursement complet.
La garantie s’applique uniquement aux offres de facturation annuelle.
Avantages et inconvénients de WP Engine
WP Engine est une entreprise d’hébergeur très populaire, mais elle ne convient pas forcément à tout le monde. Avant de choisir une offre, tenez compte de ces avantages et inconvénients.
Les avantages de choisir WP Engine
- Sécurité – WP Engine protège votre site avec de nombreuses fonctionnalités avant que d’autres hébergeurs n’offrent.
- Temps de chargement rapide – La technologie Evercache de WP Engine optimise les serveurs pour WordPress, ce qui garantit un chargement rapide de votre site. De plus, vous avez accès au CDN, ce qui augmente encore les performances.
- Fiabilité – Le système de couche d’interface publique propriétaire de WP Engine peut gérer facilement les pics de trafic sans ralentir votre site.
- Support d’experts WordPress – L’équipe de support de WP Engine est composée d’experts WordPress.
- Avis dithyrambiques – WP Engine est un hébergeur incroyablement populaire qui a reçu de nombreux avis de clients/clientes pour sa fiabilité et son excellent service à la clientèle.
Les inconvénients de choisir WP Engine
- Plugins interdits – WP Engine ne vous permet pas d’installer certains plugins WordPress sur votre site, soit parce qu’ils entrent en conflit ou dupliquent les fonctionnalités de WP Engine, soit parce qu’ils provoquent une charge élevée sur le serveur. Cela inclut de nombreux plugins de mise en cache, de sauvegarde, de publications similaires, et autres. Vous pouvez consulter cette page pour obtenir la liste complète des extensions interdites.
- Aucun enregistrement de domaine – WP Engine propose uniquement des services d’hébergeur, pas d’enregistrement de nom de domaine. Cela signifie que vous devrez inscrire vos domaines auprès d’une autre entreprise, ce que certains utilisateurs/utilisatrices peuvent trouver peu pratique.
- Coûts plus élevés – Par rapport à un hébergeur mutualisé, WP Engine est plus cher, mais les services qu’il propose valent bien l’investissement.
Tests de performance de WP Engine
Les utilisateurs/utilisatrices de WPBeginner font confiance à nos Avis parce que nous recommandons uniquement des produits et services que nous avons utilisés nous-mêmes. Nous allons et nous nous inscrivons à chaque entreprise d’hébergement WordPress de premier plan pour tester minutieusement leurs revendications avec nos propres tests standard de l’industrie.
Pour cet Avis, nous avons créé un site WordPress sur WP Engine. En utilisant le thème par défaut, nous avons rempli le site avec des données factices, y compris des médias et des images. De cette manière, notre site de test ressemblait et se comportait comme un site WordPress moyen réel.
Résultats du test de vitesse de WP Engine
Après avoir configuré notre site de test, nous avons d’abord lancé le test de vitesse. À l’aide de l’outil Pingdom, nous avons testé notre exemple de site sur les serveurs de WP Engine.
Voici les résultats :
Notre site de test s’est chargé en moins d’une seconde. Ce résultat est plutôt bon, si l’on considère que nous n’avons pas eu besoin d’installer d’optimisation des performances.
WP Engine Stress Test
Ensuite, nous avons voulu vérifier comment les serveurs de WP Engine réagissent en cas de pic de trafic. Pour mesurer cela, nous avons utilisé un outil appelé K6 par Grafana Labs. Nous avons progressivement construit jusqu’à 50 internautes uniques pour voir comment le serveur gérerait les demandes accrues de plusieurs connexions à la fois.
Voici les résultats :
La ligne vert clair représente le temps de réponse et la ligne grise le nombre d’utilisateurs/utilisatrices sur le site. Comme vous pouvez le constater, notre site de test s’est bien comporté, avec des pointes mineures. Il a maintenu un taux de réponse incroyable tout au long du test.
Le temps de fonctionnement est resté stable, aucun temps d’arrêt n’ayant été enregistré pendant le test de résistance.
Temps de réponse du serveur WP Engine
Ensuite, nous avons testé le temps de réponse du serveur à partir de différentes régions géographiques à l’aide d’un outil appelé Bitcatcha.
Voici les résultats du temps de réponse du serveur de WP Engine :
Comme vous pouvez le voir sur la capture d’écran, le temps de réponse du serveur WP Engine est resté inférieur à une demi-seconde pour tous les Emplacements géographiques. Il était particulièrement élevé aux États-Unis.
WP Engine est-il fait pour vous ?
Maintenant que vous avez lu l’intégralité de notre Avis WP Engine et examiné les scores de performance, vous vous demandez peut-être si WP Engine est l’hébergeur web qu’il vous faut.
Après avoir Avis sur les services de WP Engine en détail, nous leur attribuons le titre de « Meilleur hébergeur WordPress infogéré ».
WP Engine est un choix idéal si vous êtes à la recherche d’un hébergeur sans souci pour votre site WordPress.
WP Engine est parfait pour les débutants, les blogueurs et les entreprises qui veulent arrêter de perdre du temps avec les détails techniques et trouver un hébergeur WordPress qui fonctionne tout simplement.
Les développeurs/développeuses et les indépendants trouveront que les fonctionnalités avancées de WP Engine leur font gagner du temps lorsqu’ils développent des sites WordPress pour des clients.
Les entreprises en pleine croissance trouveront une grande marge de manœuvre pour redimensionner leur hébergeur au fur et à mesure de l’augmentation de leur trafic.
Premiers pas avec WP Engine ? Cliquez ici pour sélectionner votre offre WP Engine dès aujourd’hui.
Code promo WP Engine
Les utilisateurs/utilisatrices de WPBeginner bénéficient d’une remise exclusive de 20% sur leurs trois premiers mois avec notre code promo WP Engine: wpbeginner20
En outre, vous bénéficiez de deux mois gratuits, ce qui vous permet de bénéficier d’une remise de 40 % sur l’offre annuelle.
Il vous suffit de cliquer sur ce lien pour acheter. La remise sera appliquée automatiquement.
Foire aux questions sur WP Engine
Cela fait longtemps que nous répondons aux questions des lecteurs sur les services d’hébergeur WordPress. Voici quelques-unes des questions sur WP Engine les plus souvent posées par nos utilisateurs/utilisatrices.
1. WP Engine est-il une entreprise d’hébergeur mutualisé ?
Aucun, WP Engine n’est pas une entreprise d’hébergement mutualisé, et ils ne proposent pas de services similaires aux offres d’hébergement mutualisé. WP Engine est une entreprise d’hébergement WordPress gérée qui propose des solutions d’hébergement spécifiques à WordPress.
2. Qu’est-ce que l’hébergement WordPress géré ?
L’hébergeur WordPress infogéré est en quelque sorte le service de conciergerie de votre site WordPress. WordPress est un puissant système de gestion de contenu et un constructeur de sites web. Les entreprises d’hébergement infogéré proposent une solution optimisée dans laquelle elles s’occupent des mises à jour, de la sécurité, des sauvegardes, de la mise en cache, et plus encore. Cela vous laisse du temps que vous pouvez consacrer au développement de votre entreprise.
L’hébergement WordPress infogéré est légèrement plus cher que les offres d’hébergement mutualisé.
3. WP Engine en vaut-il la peine ?
Oui, WP Engine en vaut la peine. Surtout si votre entreprise a dépassé les limites des services d’hébergement partagé et des offres VPS partagées, alors WP Engine est la meilleure option de mise à niveau évolutive.
Il vous permet de gérer facilement les mises à jour et la sécurité et de redimensionner votre site en fonction de la croissance de votre entreprise.
4. Pourquoi WP Engine est-il si cher ?
WP Engine est plus cher que les offres d’hébergeur mutualisé car il offre des performances premium, une sécurité avancée et un support expert. Ces fonctionnalités coûtent de l’argent mais améliorent l’expérience des clients/clientes.
5. Où sont situés les serveurs de WP Engine ?
WP Engine utilise les serveurs Google Cloud et Amazon Web Servers comme centres de données. Cela vous permet de sélectionner des centres de données en Amérique du Nord, en Europe et en Asie/Pacifique.
6. Comment WP Engine se compare-t-il aux autres hébergeurs ?
On nous demande souvent comment WP Engine se compare aux autres meilleurs hébergeurs WordPress.
En ce qui concerne l’hébergement WordPress géré, WP Engine a un léger avantage sur des concurrents comme Kinsta, Flywheel et d’autres options, principalement en raison d’une meilleure technologie, d’une meilleure expérience utilisateur et d’un meilleur support client.
Le prix de WP Engine est plus élevé que celui des fournisseurs d’hébergement partagé tels que Bluehost, Hostinger, HostGator, GoDaddy, InMotion Hosting, DreamHost et SiteGround.
En savoir plus, consultez notre comparatif détaillé SiteGround vs Bluehost vs WP Engine.
6. Est-ce que WP Engine supporte WordPress multisite ?
WP Engine supporte WordPress multisite en tant que module payant pour les offres Growth et Redimensionner, mais ne le supporte pas pour les offres Startup. Il est également inclus dans les offres » personnalisées » pour les agences et les clients/clientes entreprises.
7. Puis-je annuler l’hébergeur WP Engine et obtenir un remboursement ?
Vous pouvez annuler votre service d’hébergeur WP Engine à tout moment depuis votre tableau de bord/portail utilisateur.
Ils offrent un remboursement complet pendant les 60 premiers jours d’hébergeur pour les utilisateurs/utilisatrices avec un prix annuel prépayé.
8. Quelle offre d’hébergement WP Engine me convient le mieux ?
Si vous hébergez un seul site, vous pouvez souscrire à l’offre Startup. En revanche, si votre site est plus fréquenté ou si vous devez gérer plusieurs installations, vous pouvez opter pour les offres Growth ou Redimensionner.
WP Engine offre une remise de 20% aux utilisateurs/utilisatrices WPBeginner. Cliquez ici pour commencer avec WP Engine.
THANKGOD JONATHAN
Although WP Engine does not provide free domain it is one of the best wordpress hosting I have seen.
They have experience customer support and good performance as well.
Ralitza
Incredibly kind and professional service by Matt Dewhurst from solutions team and Jennifer P from billing team. Both went above and beyond everything that I was expecting and helped me resolve urgently my problem even though it was not directly related to their work. I am so grateful!
Vincent Rio Serviad
What you pay what you get. WP Engine works well for me. Plus StudioPress theme is awesome.
Niall Flynn
WPE servers are great, support is a little off the mark. Longer wait times than I like for what you pay. Support is slow too, these guys are doing 3-4 tickets at once. No ticketing system really so issues need to be watched, you sit on chat till its solved. Not ideal imo. They try but seems like a lot of red tape etc. Simple things like SSL take a long time.
Shane Clark
I live WPEngine for the « drama free » existence I get. Any other host I step away from a computer and a site, break they are waiting for me to get back to fix it. I have trained many project / office manager to full revert back a site. In most cases it’s « chat to WPE, I promise they will fix.
Alanna Risse
As a developer and manager of my company’s custom wordpress site, I can’t say enough good things about WP Engine’s chat support. I’ve needed help with technical questions and troubleshooting several times since taking over the site and the chat tech support specialists are always excellent. I get really clear answers in a very timely manner and they often think of things I haven’t even thought of yet. All of my experiences at WP Engine have been great! I often recommend them to others as a fantastic service with superior customer support.
Cameron
Easily the best host I’ve ever used!
Its worth it just for access to their support team. They’re all WP experts – and not just with regards to WP Engine. I’ve had support team members help me fix issues with my theme, plugins etc. They’ve probably saved me thousands in outsourced developers!
I can’t recommend them highly enough (and I’m not the kind of person who normally says this!)
Joan
WP Engine is great. It’s one of the best Managed WordPress out there. It is pricey but you get what you pay for. They offer the best support, WP features like staging and caching, and easy backup/restore.
The only downside is that they don’t offer IonCube on their new PHP 7. This should be the basics and something they should have considered when they installed PHP 7 on their site.
Manoj M S
I have been working for our client and for the last one and half years also being a part of WP engine. WP engine sounds really awesome for me. 24/7 support, Daily Backups, Best Restore points, Free SSL Certificate, Inbuilt Security Checkups and etc etc etc. In all the way, i will suggest WP Engine to anyone who prefer to host WP sites.
agaub
I found WP Engine exceedingly expensive, its staff very unresponsive to resolving technical issues and , when you point this out to them, they force you to terminate hosting contract in 1 week, in total breach of their own T&Cs. WP Engine is highly unprofessional, techically unskilled and unlawfall, not to mention their ourageously high cost. Stay away
Rafael
Interesting. I have never had an issues like that with them. Out of curiosity, which hosting would you recommend?
Sue Davis
I have had used almost all the major hosting, hostgator, 1 and 1, green geeks, dream host ….many of the hosting sites are all one big conglomerate…
But I have found 1 that is smaller, US based, and their technical people are on top of everything, immediately….We use vps and most of our clients eventually transfer to them. MD Hosting…truly their support is in a class of their own. Privately owned and very competetive pricing. We have been on their hosting for over 2 years…its what hosting should be.
Jacqueline Oby-Ikocha
I’ve had a wonderful relationship with them so far and find no reason to complain yet. I have actually recommended it to several people.
Rafael
WP Engine is exceptional. We operate an online news website and we have been with many service providers on both VPS and Dedicated hosting environments. For a site that generates over 20k visitors per day, WP Engine has never failed us in any area. Exceptional staff treat you like you are family.
Mahbuber Rahman
Not too easy to get approved affiliate account and may be better wp hosting. Pretty much fees for hosting.
Michael Cohen
The team at WP Engine is exceptionally responsive. We switched from VPS.net because expert support, in WordPress, was and IS a top priority. Five stars, no doubt!
David Stroud
I have to say that ‘DAMN’ your support and customer service is good! No, really! I don’t know if you guy’s are spoiling me or that every other hosting service that I have used in 15 years were BAD! The difference so far has been like chalk and cheese.
David Stroud
I just stumbled across this review I gave for WPE back in 2012.
I can’t remember posting it here but have to say, 5 years on and still feel the same way about WPE – Great speed, service and support across all my sites.
Martin
Any serious WordPress site needs four things: security, speed, scalability, and service. Usually you can find a company that gives you one or two of these. Occasionally three, almost never four. WP Engine excels at all four. They are not just a hosting company, they are your partners in success. I’m always raving about them and give them my absolute best recommendation. On a scale of one to ten, I give them an eleven!
David V
My site was under attack from a Distributed Denial of Service attack on my old shared host. I was getting 1.5 million requests per hour that took my site down and 20 other sites who were also hosting on the same server. It took the old host three days to identify the problem, and even then offered no real solution. I switched to WP Engine and within hours the DDOS was dealt with *and* my website was loading about four times faster. I definitely recommend WP Engine!
Brad
WP Engine knows how to optimize for WordPress and it shows everyday!
Joe King
The WP Engine support has been excellent. I now see the difference between paying $5 or $10 per month for hosting vs a group that charges $29+ but specializes in WordPress and delivers fast, reliable support. Well worth my investment.
Ivan Blatter
WP Engine is not only a good hosting provider but has also a great and fast support!
JB Sauer
It’s nice to concern ourselves with the content and growth of our blog rather than trying to be our own IT department
Asher Parducci
We had an expensive server that we had to maintain because we needed plugins and scalability. WP Engine let us leave that box, keep our plugins and still scale.
Rob Berns
WP Engine support rocks. Ultimately, you get what you pay for. I know first hand their support rocks, they’ve have tolerated me all this time.
Asham
I self-hosted WordPress for years until I started experiencing crashes every time a post made it to the first page of Hacker News. I switched to WP Engine right before speaking at a major event. Not only did my blog survive the traffic spike, but I’ve doubled the number of subscribers since then and haven’t experienced a single outage yet. It’s nice to pay someone to handle all the hosting BS that we’re no good at. They’re WordPress Pros.
Eric B
WP Engine has amazing customer support, and if you contact these guys for anything. They will respond quickly and friendly. One of WP Engine’s philosophies is, “Kicking ass at your job is the only salesforce we need,” and I think WP Engine exemplifies that.” After all is said and done, WP Engine is a solid host, and now my host of choice for any new web development projects I have
L. MacPherson
After using upwards of 7 different hosting companies plus experiencing many other hosting environments with our clients I can say that for hosting WordPress websites, WP Engine is second to none. All the team are extremely passionate and they are doing amazing things, I’m really keep to see where they are headed.
Brian
Had a client with 100k+ monthly views migrate to @wpengine from shared hosting. Everything went great and they are happy
Mark Smatch
I sure do love working with @wpengine for WordPress hosting. super responsive on customer support. great when you have no in-house staff!
Mason
I knew from the start that the #1 single most important decision would be the hosting provider. There’s loads of options out there and my business partner and I tested several of the key players in the market. Ultimately we went with WP Engine…while not the cheapest option out there, they offer the most impressive list of features. Add to that the quick responses we get from WP Engine’s support team and you’ve got a solid win.
M. Johnson
Today, I am running 100% of this site on WP Engine’s WordPress hosting…and I love it. I seriously can’t rave about these guys enough. If you are in the market for the absolute best WordPress hosting available, then you need to take a look at these guys. They simply offer the best WordPress hosting I know of.
Paul Tyson
I’ve signed up and been blown away by the site speed. Been running WP site for over 3 years with well over 20 sites (although culling this soon) and I’ve never had a better host. The difference in speed alone makes switching to you worthwhile but I know you do a lot more.I first heard of WPE via Woo Themes after the nasty attack they had and they were singing your praises. Very impressed so far.
Nick N
Traditional Hosts: Beware of this new breed of hosting. WP Engine removes the need for a caching plugin. They’re faster than 97% of all websites tested by Pingdom. WP Engine enables your site to be as fast without the optimization tricks. Their support has earned an A+ in my book. The WP Engine staging area is a favorite of my development team, no more developing on a live platform. That gives them a hat trick.
Aaron M
After switching to WP Engine we saw site response times improve drastically from an average of 2100 milliseconds to 210 ms. Our previous host experienced regular outages, but since moving over to WP Engine we’ve seen reliability improve to 99.99% up-time. We would recommend them to any businesses or WordPress users looking for a scalable, responsive and secure hosting solution.
Felix B
We moved to WPEngine because of downtime/sluggish performance that we experienced with the previous hosting provider. Not only do we now have top notch performance, but Google DOUBLED crawl rate, instantly!
Ryan
In a world where milliseconds matter, WPEngine’s unmatched technology delivers WordPress sites at incredible speeds with incredible value. By bringing high technology to the masses, WPEngine is truly a pioneer in the WordPress industry
Mark D
Nothing but positive things for WP Engine. Honestly, it is refreshing to see a service that does deliver on what it promises. There is a reason that we list this service atop our rankings right now! The experiences here have been nothing but positive and there is no beating the lightning speeds that you get here.
Jerry L
I have no doubt that WP Engine is one of the best WordPress hosts in market. Personally I think the recent updates – of not charging on bot visits and increasing support team size, are very positive.
Nicole
We have run many clients on Wordpress Engine and have had mixed reviews with our last experience ranging in the « awful » category. DO NOT go to them if you run a high profile client. Use Linode or similar. They use Rackspace for their hosting (which sucks) so any large scale sites will need to go to a better host since they don’t actually manage their own servers. Here are some issues we’ve run into:
1) Can’t get a db over 700MB or posts records > 50k rows
2) Cron jobs – forget about it
3) Any server to server needed to use ssh2 instead of ssh or command line tools
Just know what you’re getting into.
Brendan Tully
Big fan of WPEngine, we have 100s of client sites running on our WPE environment.
Pros – high uptime, high performance (sites can handle 100s of visitors at once without nose diving performance), patches are taken care of, CDN is awesome, snapshot and staging site saves our developers 100s of hours of time, site migration plugin makes moving sites easy, support is responsive and 24/7 (a few years ago it wasn’t some there are conflicting things around the web on this)
Cons – some quirks around SEO which are easily fixable, some plugins not allowed but that’s the price pay for security vs convenience, some quirks around caching if you’re using session cookies on the front end, eg if you’re using woocommerce
Dano Manion
I’ve seen this comment about SEO in a few other places, but no direct example of what it is. What are the issues with SEO so that I can be better informed on how to fix them?
David Green
« some plugins not allowed » That’s something that wouldn’t have occurred to me; do you know which plug-ins? is there a list somewhere to find out what they currently are?
Robby
WP Engine is ok. They have different ways of doing things and are a bit limiting. e.g. will not allow certain plugins. The support is responsive and they will work to resolve your problems. I found them nice for the most part.
They make things seem easier than they are at times, to sell people on their service. e.g. the idea of instant transfer to them as if DNS delay does not exist. They have some poor recommendations at times. e.g. CName instead of A-Records. This sort of thing benefits them but is not best practice as you cant assign an apex domain to a CName. I found this sort of thing would happen often… they really sell people on the idea that their way is easier and better than everyone else, but going so far as ignoring best practices. This is noticable in their caching as well, which is how they get such great numbers in regards to speed, however it is not best practice to cache so aggressively.
Overall, they are decent. I did not find support any better than other places and was often just thrown a link to a website page when I was searching for answers that intended to dig a bit deeper. The speeds are a bit of an illusion. All said, the pricing is a bit high when you get down to reality.
Greg
WPE is over-rated. They have a lot of issues that people not in the know are unaware of. The canonical name wpengine.c causes double indexing on google and DESTROYS SEO. If you try to point the name back to your domain you run into issues with looping. They also force a no index in robots.txt without alerting anyone of doing so. This disallow gets copied over to the live site causing your site to not be indexed by google. Again DESTROYING your SEO. They added this disallow to solve the problem of double indexing, which does not work anyway because google still indexes it (the correct way is to use htaccess). So in the end the site winds up not being indexed and gets points against it from google.
If you approach them with any issue, they blame it on the developer. This is so they can sell you developer services, getting your current developer fired. Imagine your coding a website for someone and someone comes in when you are not looking and puts a disallow on the site. You know the default is to only disallow the admin panel and you never created a robots.txt file, nor do you even have access to the robots.txt file from the sftp. As far as you are concerned it does not exist. You then get a call from your client screaming saying that they spoke with WPE who says it is a common mistake by a rookie developer. As far as I am concerned the only person responsible for the disallow is the person who puts it there. You cant force code and not take responsibility. What other code has been forced that the developer will get blamed for?
We have slower speeds with WPE in comparison to a cheaper route with a collo or digitalocean. Also if you run ads on your site, they have no solution for you. You still need to find a host for your ads, in which case you might as well host wp there as well. Its that or allow yourself to be a part of the game where WPE steals clients with shady business practices that hurt not just the developers but also their own customers.
The site I worked on had great SEO until switching to WPE. The site speeds slow to a crawl at certain points of the day. Not surprising since you are sharing the server with many other sites and they are tightly managing your percentage of that server. Any large spike that happens and you cant serve those requests. They just cant get to it fast enough. They were honest about this from the beginning so kudos to them for not hiding this.
Overall, I do not have all the answers to why we experienced such a large SEO hit. We came from a very fast server and a noticeable slowdown can be seen on analytics once we switched to WPE. This along with the canonical name issue and forced disallow done behind the developers back has definitely not been good for us.
All this said, for someone starting out with less than 80k views a month, WPE may work just fine. If you have high traffic and want to have control over your sites SEO, rather than being grouped into decisions made for hundreds of thousands of sites which may not be right for you, look elsewhere.
Tinelle Louis
Thank you for this review. I have always been curious, but never used it on any of my clients site’s because I wasn’t sure. I do believe some people have liked it, but it depends on what they’re needs are. Based on your comment I will pass.
Catherine
My experience is similar to Greg’s. I think WPE is great for people who don’t really « get » WP, but WPE actually refuses to support the file system customization I usually do. You *must* use wp-content to use their system, if you change your content directory, they won’t support it. I wonder how people using skeleton work with them?
And yeah, they like to blame the « rookie developer ». I don’t think 9 years of almost exclusively WP custom plugin and theme development makes me a « rookie », but hey, what do I know…I want to change my directory structure. I must be insane.
Neil Patel
Wpengine has its own benefits as well as cons. I used it and it worked pretty well for me.
Chris
What are you using now, Neil?
Editorial Staff
Last time I talked with Neil, he was still on WPEngine
Administrateur
AaYaN
Neil Sir is still on WP Engine
Jon
Neil… somewhat surprised to see your comment here :), i see your site is hosted by wpengine. i switched my site see how it goes. so far customer svc has been a mix.
John
Following are some cons that I experienced with WPengine
I am pretty experience in WordPress, and have tons of experience on Hosting companies… wpengine is just not right hosting company for experience users.
– slow ftp upload speed (i am using 11mbps internet upload speed ISP, so i know)
– site migration (nightmare and confusing)
– not 24/7 customer support
– limited control and options in dashboard.
– display their ads on people ‘s website without permission…
Jack Venturi
I have used quite a few big name hosting companies through the years but they were all the hosting companies that sell their service by price and with the 99.9% uptime promise which is usually pure BS. After years of issues with downtime over an hour at a time slow speed spells and tech support totally denying there was a problem, I switched my main WordPress site which is a life insurance website to WP Engine. The change was like going from driving a Pinto to a Mercedes Benz. I now have consistent super speed, great security which is a major factor for a WordPress site and a team of people that handle all of the updates and actually maintain the website. They even keep track of everyones plugins to make sure none of the plugins are prone to problems that consume heavy resources or become security risks. The only thing I can say is you get what you pay for. I wish I new about these people years ago. It could have saved me a ton of aggravation. When you think of the thousands of dollars you can invest into website design, it only makes good sense to use good hosting. A hosting company can either make or break a nice website.
Rebecca
WP Engine seriously has the best support out there. They are always professional and get back to you quickly. I host a couple of ecommerce sites with them and it is well worth the money for the peace of mind. Having the staging site is so helpful and easy to use instead of having to set up and maintain a separate dev site myself. The daily restore points and being able to make manual restore points has helped me out tremendously when I’ve accidentally broken things lol It really does feel like having an army of WordPress experts at your side. I highly recommend them!
Keith Brenner
I am thinking of using them for a client who uses woocommerce for his ecommerce site. What ecom program are you using and could you please provided a link to your sites. I want to see how fast they are?
Thank you,
Keith
Steve
WP Engine is awesome.
I have a number of sites hosted with them.
Super fast, easy backup/restore, staging area to play with changes, and fantastic support.
Hosting is definitely an area where you tend to get what you pay for.
If you have a site that you really care about or that you’re trying to actually make money with, then WP Engine is a no-brainer and absolutely worth it.
Greg Turner
I would be careful about saying that WPEngine makes a site practically hacker proof. Because the user has to do their part, too. And if they don’t, like using an easy password into admin, well, the site can be hacked. And WPEngine can not prevent that. Other than that, I love WPEngine.
Editorial Staff
Agreed which is why we used the word practically. Theoretically all websites can be hacked
But WPEngine does monitor and prevent a lot of server related hacks.
Administrateur
Mike
WPEngine requires users to use a strong password. You can’t even set up a user with a « medium » strength password. Just saying
Shalom
I switched to WPEngine, they are professional, when I call they answer the phone (even on their cell), and I feel they listen to their customers. The only thing they promise is to work hard, and I think they’ve kept their word.
Thomas
WP engine and its support staff have been the best in the industry and I can say this as a user of Pagely, web synthesis and Zippy kid so I do know what good support is and I will tell anybody that wants to know is that WPEngine has the best support.
Jean
I highly recommend WP Engine’s managed WordPress hosting services. Uptime has been excellent, and the guys at support have always gone out of their way to help me whenever I had any questions or trouble with the site.
Mason
I spent the first 6 months of this year researching WP Engine, Page.ly, and ZippyKid as potential hosting providers for build my service platform at WP Valet. After 6 months, I ultimately went with WP Engine
Tim
I’ve worked with various hosting providers over the years and WPEngine has provided, by miles, the best support ever. They helped us improve the management and quality of our site massively, particularly through the suggestions surrounding management of staging environments, spam signups/rogue traffic reduction and general maintenance. Furthermore, our site is running smoother than ever, despite continuing to grow in size.
– Tim