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Cómo corregir el problema de que WordPress sigue desconectado (guía para principiantes)

Hay pocas cosas más frustrantes que cuando WordPress sigue desconectándote de tu área de administrador.

Este es un error común de WordPress que hace casi imposible trabajar en tu sitio web. También ha sido una de nuestras manías durante los últimos 16 años de blog, así que hemos buscado todas las maneras de evitar que WordPress te desconecte de tu sitio web.

En este artículo, le mostraremos cómo corregir el problema de que WordPress sigue desconectándose, también conocido como el problema del tiempo de espera de la sesión de WordPress.

How to fix WordPress keeps logging out problem (quick & easy)

Consejo de experto: ¿Cansado de intentar corregir los errores de WordPress por tu cuenta? Puede que haya llegado el momento de recurrir a los profesionales. Nuestros servicios Premium de soporte WordPress pueden corregir rápidamente cualquier error en su sitio web, incluyendo el problema de tiempo de espera de sesión de WordPress. Además, nuestro servicio está disponible 24/7 para cuando lo necesites.

¿Por qué WordPress sigue desconectado?

Hay varias razones principales por las que WordPress sigue desconectándote. Pero lo más común es que estés intentando acceder a tu sitio desde una URL que no coincide con la de los ajustes de WordPress.

Cuando acceda a su sitio web WordPress establecerá una cookie en su navegador para identificar la sesión de acceso. La cookie se establece para la URL de WordPress almacenada en su menú de ajustes.

Si la URL del sitio y la URL de WordPress no coinciden, WordPress no podrá identificar la sesión y usted saldrá desconectado.

Esto también puede dar lugar al problema de demasiadas redirecciones en WordPress.

En la imagen de abajo, la ‘Dirección de WordPress’ y la ‘Dirección del sitio’ son diferentes, por lo que habrá un conflicto.

Site address conflict example

Dicho esto, vamos a mostrarte cómo corregir fácilmente el problema de que WordPress sigue desconectándose.

Cómo corregir el problema de que WordPress sigue desconectándose

La corrección más sencilla para este problema de acceso es asegurarse de que tiene la misma URL en los campos “Dirección del sitio” y “Dirección de WordPress”.

Para ello, vaya a Ajustes ” General en su panel de administrador de WordPress.

Go to general settings and check URLs

A continuación, vuelve a comprobar que las URL coinciden. Debe elegir una URL “www” o “no www” en ambos campos.

Técnicamente hablando, “www” es un subdominio en sí mismo. Esto significa que las URL con “www” y sin él son en realidad dos nombres de dominio diferentes.

Por suerte, cambiar y actualizar las URL a la misma dirección corregirá el problema. A continuación, asegúrate de hacer clic en el botón “Guardar cambios”.

Corrección de WordPress mantiene desconectado problema mediante la adición de código a WordPress

Si no puede acceder a su escritorio de WordPress, deberá editar manualmente el archivo wp-config.php. Se trata de un archivo especial que contiene ajustes importantes de WordPress para su sitio web.

Para ello, puede utilizar un cliente FTP como FileZilla o la aplicación de gestión de archivos del panel de control de su cuenta de alojamiento de WordPress.

Para más detalles sobre el uso de FTP, consulte nuestra guía para principiantes sobre cómo utilizar FTP para subir archivos a WordPress.

A continuación, localice el archivo wp-config.php en el directorio raíz de su sitio.

Edit wpconfig.php file

Puede descargar el archivo a su escritorio y abrirlo en su editor de texto preferido, como el Bloc de notas.

A continuación, añada el siguiente código encima de la línea que dice ‘Eso es todo, ¡deje de editar! Feliz publicación’:

define('WP_HOME','https://example.com');
define('WP_SITEURL','https://example.com');

Si desea utilizar ‘www’ en la URL, puede utilizar el siguiente código en su lugar:

define('WP_HOME','https://www.example.com');
define('WP_SITEURL','https://www.example.com');

Asegúrese de sustituir la URL “example.com” por la URL de su propio blog de WordPress.

A continuación, guarde el archivo y vuelva a subirlo a su directorio raíz. Ahora WordPress debería dejar de desconectarte cuando accedas a tu sitio web.

Si sigue experimentando el mismo problema de cierre de sesión, consulte nuestra guía práctica sobre cómo corregir el problema de actualización y redirección de la página de acceso de WordPress.

Preguntas frecuentes acerca de cómo desconectarse de WordPress

Aquí están las respuestas a las preguntas más comunes que nuestros lectores nos hacen acerca de cómo salir de WordPress conectado.

¿Por qué WordPress sigue desconectándome?

En la mayoría de los casos, WordPress sigue desconectándole porque está intentando acceder a su sitio web desde una URL que no coincide con la que figura en los ajustes de WordPress.

Cada vez que acceda a su sitio web WordPress guarda una cookie en el navegador para identificar la sesión de acceso. La cookie se guarda para la URL de WordPress en su menú de ajustes.

Si la URL del sitio y la URL de WordPress no coinciden, WordPress no podrá identificar la sesión y usted saldrá desconectado.

¿Cuánto tarda WordPress en desconectarte?

Una sesión de acceso por defecto en WordPress caducará a las 48 horas. Entonces, WordPress le desconectará y tendrá que volver a conectarse.

Puede evitarlo marcando la casilla situada junto a “Recuérdame” en la pantalla de acceso a WordPress. De este modo, no se te volverá a indicar que accedas durante 14 días.

Esperamos que este artículo te haya ayudado a aprender cómo corregir el problema de que WordPress sigue desconectado. Puede que también quieras ver nuestra guía sobre cómo crear una dirección de correo electrónico de empresa gratuita y nuestra selección de los mejores registradores de nombres de dominio.

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Editorial Staff at WPBeginner is a team of WordPress experts led by Syed Balkhi with over 16 years of experience in WordPress, Web Hosting, eCommerce, SEO, and Marketing. Started in 2009, WPBeginner is now the largest free WordPress resource site in the industry and is often referred to as the Wikipedia for WordPress.

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Reader Interactions

64 comentariosDeja una respuesta

  1. Syed Zaki-ul-Hassan

    After reading all these solutions and having applied but the problem was not resolved then I updated my WordPress Version problem solved.
    Thanks for Such great Knowledge.

    • WPBeginner Support

      Thanks for sharing what worked for you should someone else run into the same issue :)

      Administrador

  2. Paresh Koli

    I was trying to access the website with www which was causing the issue of logout. Now Visiting the website without www works perfectly.

    • WPBeginner Support

      Glad our guide was able to help :)

      Administrador

  3. Ibukun

    Hi, I have been getting this error whenever I try to logout of my website.

    ATTENTION: You need to provide |:| USERNAME: admin |:| PASSWORD: admin |:| to see the actual WordPress Admin Login-Area page. This has to prevent WordPress Bruteforce Attack on your Website. Thank You! — SYS. ADMIN….

    Do you know any fix or solutions?

  4. Goombah

    Thanks for this article. I was wondering if this could also be a theme issue, or is being logged out unrelated to that?

    • WPBeginner Support

      While unlikely, if there is an error with your current theme it could cause an issue.

      Administrador

  5. Megan

    Both urls are the same, but don’t have www. Should I change that as this solution didn’t work for me. So frustrating when editing a post and then finding out nothing was saved!

    • WPBeginner Support

      With or without www shouldn’t matter, if our recommendation is not working we would recommend checking with your hosting provider to see if they see any issues on their end.

      Administrador

      • Megan

        Thanks, I have contacted her, but haven’t had any response yet. She may not be operating anymore.
        It seems to be working again now, I updated some of the plugins.

  6. Andres

    My solution was deactivating the Better Search Replace plugin.

    • WPBeginner Support

      Thanks for sharing what worked for you, not every site will have the exact same plugin cause this issue :)

      Administrador

  7. Esther

    This broke my website, and now I can’t log back in.

  8. Håkon Berntsen

    Worked like a charm. Interesting article that pointed out an error that I would never thought about myself. The settings was correct, but re-save it forced it to work again.

    • WPBeginner Support

      Glad our recommendation was able to help :)

      Administrador

  9. Lu

    I keep getting disconnected and my URLs match. Any other solutions?
    Thanks

    • WPBeginner Support

      You may want to check with your host to see if there are any errors on the hosting end that could be part of the issue

      Administrador

  10. Laura Ingalls Gunn

    Hello
    My settings match and I’m still having the issue.
    I’ve also tried

    -different browsers
    -clearing cookies
    -clearing cache
    -deactivating each plugin one by one

    Any other solutions would be helpful. Thank you.

    • WPBeginner Support

      Have you deactivated all of the plugins rather than one at a time and swapped themes to ensure it isn’t a conflict through one of those?

      Administrador

  11. Tom Little

    I try and follow these instructions but I do not seem to get the same Screen when I visit General Settings as the one shown here (I do not see the dialogue boxes that show Site URLs).

    I am not sure if they are somewhere else but it seem to me these instructions are either outdated or I have to go another route. Any suggestions would be greatly appreciated.

  12. Ralf

    How about multisite? There’s no such place to enter the URL. And then, after logging in many times, the login will eventually “stick”, without changing anything …

    • WPBeginner Support

      You would want to try the wp-config method and that should still work for multisite

      Administrador

  13. Bassey Bassey

    It worked for me….Thanks for the post.

    • WPBeginner Support

      Glad it was helpful :)

      Administrador

  14. Lisa

    This did not fix my issue. Are there any other solutions?

  15. Tally Briggs

    I cannot even get to that settings page. I’m using safari and have only started having the problem with a site I comment on regularly, and have had no problems with for almost a decade.

    • Jim

      I would try another browser to see if it’s a browser issue.

  16. Amol karde

    hi…thanks for sharing this informative article
    but i am finding issue in my website when i entered into dashboard i saw network admin and my website name as given when i go into network admin it will logout automatically. Please give me some solution or what i can do for logging into admin network.

    Thanking You…!!!

  17. Seaira (really)

    Hi: I was using hostgator hosting for about 8 years with many websites. I had no problems installing wp and uploading paid templates in .zip from my computer.
    I switched to godaddy hosting and commenced to creating wp-real-estate 7 pro from theme forest. But after trying multiple times to upload the template, I had to give up. First tried uploading direct into the wp installation. Then tried direct into my file manager in CP. it would take about 20 minutes each time and then say : “are you sure you want to do this…and a box saying try again.
    site and url are both . I always used just in the past. Being they are the same, I never thought to change them to should I? Also I was signing in at:. I paid someone to help me and they tried signing in at:
    and said failed. So I had to change the passcode to get in that url. He has not done anything since and wonder if I should cancel the order and try again after I know why the .zip file won’t load. Maybe you can enlighten me.

  18. Marco

    I had the same problem, caused by the Chrome extension Wordpress Site Manager. When I turned it off the problem disappear.

  19. Ariful Haque

    My site has https in front-end and in the admin panel its only http. Both has www in it. But the site keep logging out. Can this http protocol be a cause?

  20. Dimitrios Charalampidis

    I had to change http:// to https:// since I am using an SSL certificate and that solved the issue. The article showed me the correct path… Thanks.

  21. Elena

    It worked for me and I learned something new :). Thanks a lot.

  22. Mukhtar Jafari

    It did not work for me.
    The URLs are the same and again it gives me the same error.
    Any suggestion plz?

    • PenX

      I have same problem, did u find any solution???

  23. Travis S

    My settings match and I’m still having the issue. It is horribly frustrating, it happens a couple of times a minute.
    I’ve tried
    -changing both settings to www
    -different browsers
    -clearing cookies
    -clearing cache
    -changing themes
    -now working through plugins one by one. The issue goes away if I disable all plugins.

  24. Travis S

    My settings match and I’m still having the issue. It is horribly frustrating, it happens a couple of times a minute.

  25. Jonny boy

    worked a treat thank you very much!

  26. Kevin Green

    Similar to Julie G above I have my wordpress installation in its own directory (to avoid conflict with an existing site in root) as described here

    therefore

    my wordpress address is
    my site address is

    The logging out problem is particularly annoying with the Appearance/Themes/Live Preview option which essentially will not work due to continued timeout/logout

    Has anyone solved this for this kind of situation?

    • Kevin Green

      I just noticed the site name which I had in ” has gotten lost in translation, it should read:-

      my wordpress address is
      my site address is

    • WPBeginner Support

      Visit the Settings page and make sure that your WordPress Address and Site Address fields are correct.

      Administrador

      • Kevin Green

        I don’t know what happened with my attempts to quote example urls and the information on how to have wordpress run from a sub-directory but essentially my wordpress installation is in a sub-directory called wordpress & so my urls have to be:

        WordPress Address URL http://wordpress.example.com

        Site Address URL http://example.com

        Is there a fix that solves this situation short of re-installing wordpress in root

  27. Paul Thom

    Thank you, worked a treat..

  28. Kaushal pal

    Wow….. that’s great……… thank’s…..

  29. Sheila

    Hi,

    I have the same URL in my Site Address and WordPress Address fields in the WordPress settings. Have never changed these settings.

    So what would be causing my issue?

    Thanks

  30. Prabhu

    Hey thanks a lot. Your solution fixed my website logout issue.

  31. Gerardo

    Just one word: THANKS!!!!

    i have setting URL without www and all working fine.

    i Have a subdomain www, do u think it better setting both url with WWW or without?

    Thank u very much

  32. Jamie

    I keep having this problem but it’s with HTTPs…. Anyone experienced that?

    I have my URL set in the config file. Maybe I should unset it…

  33. Kris

    Spent 3 days trying to fix this, then found your article & it worked, thanks!!!

  34. Vienna

    I keep being asked to log in on my blog. I checked Settings/General in my admin and do not see W/P address or Site Address.
    What am I missing ?
    I use my iPad for my blog and checked that cookies are enabled in the iPad Safari.
    Is there anything else I should do?
    This is a recent problem and I don’t know why it has happened.

  35. Tommy

    I swear every time I have a problem with WP, you guys solve it. WP should just redirect here :)

    Thanks as always and keep up the great work.

  36. ray

    great topic.. fixed my problem. I cloned the my site to a other server. On the VPS the admin is available on example.com:8080/wp-admin. I changed it and now the admin works like a charm!

    Thnks again

  37. Louise Krohn

    Thanks for this web site. I am a brand new user of WordPress, so I appreciate having access to your tutorials. I have been working on this web site for a couple of weeks, and until a couple of days ago, I had not seen the “Your session has expired” comment. Both the site address and the WordPress address are the same (and have been since the beginning). So, what else could be causing this problem?

  38. Trixee

    Is there a variable in a config file I can update? The above solution doesn’t apply to me.

  39. John Thom

    This solution applies to WordPress without MultiSite? When activating MultiSite WordPress gives the following message:

    Server Address:
    We recommend you change your siteurl to mydomain.org.uk before enabling the network feature. It will still be possible to visit your site using the www prefix with an address like http://www.mydomain.org.uk but any links will not have the www prefix.

    The effect of using www. in WPMS is that accessing http://mydomain.com/sample-page/ redirects users to the hompage, rather than WordPress self-correcting and redirecting to http://www. … … .

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