¿Alguna vez ha tenido problemas con su sitio web WordPress, pero no pudo acceder al área de administración para diagnosticar los problemas? Esta es una experiencia frustrante a la que muchos usuarios de WordPress se enfrentan en algún momento.
Un paso común para diagnosticar problemas es desactivar todos los plugins y luego reactivarlos uno por uno. Esto ayuda a identificar si un conflicto plugin está causando el problema / conflicto / incidencia. Pero, ¿qué hacer cuando ni siquiera se puede acceder a wp-admin para realizar este importante paso?
No te preocupes, hay una solución. En esta guía, le mostraremos cómo desactivar todos los plugins de WordPress cuando está bloqueado fuera de su área de administrador / administración.
Existen dos métodos comúnmente utilizados para desactivar plugins sin acceder al área de administrador de su sitio web WordPress. Puedes elegir el método que te parezca más sencillo:
Método 1: Desactivar todos los plugins de WordPress usando FTP
Para ello, deberá utilizar un cliente FTP o la aplicación de gestión de archivos de su panel de control de alojamiento de WordPress.
Si no has usado FTP antes, entonces puede que quieras ver nuestra guía sobre cómo usar FTP para subir archivos a WordPress.
En primer lugar, debe conectarse a su sitio web mediante un cliente FTP o el gestor de archivos de cPanel. Una vez conectado, tienes que navegar a la carpeta /wp-content/.
Dentro de la carpeta wp-content, verá una carpeta llamada plugins. Aquí es donde WordPress almacena todos los plugins instalados en su sitio web.
Debe hacer clic con el botón derecho del ratón en la carpeta plugins y seleccionar “Cambiar nombre”.
A continuación, cambie el nombre de la carpeta por el que desee. En nuestro ejemplo, la llamaremos plugins.deactivated.
Una vez hecho esto, todos sus plugins serán desactivados.
Esto se debe a que WordPress busca una carpeta llamada ‘plugins’ para cargar los archivos de los plugins. Cuando no encuentra la carpeta, desactiva automáticamente los plugins activos en la base de datos.
Por lo general, este método se utiliza cuando usted está bloqueado fuera de su área de administrador. Si el problema / incidencia era con sus plugins, entonces usted debería ser capaz de acceder a su área de administrador de WordPress.
Si visita la página Plugins ” Plugins Instalados dentro del área de administrador de WordPress, verá avisos de todos los plugins que han sido desactivados.
También te darás cuenta de que todos tus plugins han desaparecido. No te preocupes; todos están a salvo y puedes restaurarlos fácilmente.
Simplemente vuelva a su cliente FTP y vaya a la carpeta /wp-content/. Desde aquí, tienes que cambiar el nombre de la carpeta plugins.deactivated a plugins.
Ahora, puede volver a la página Plugins ” Plugins instalados dentro del área de administrador de WordPress y activar un plugin a la vez hasta que su sitio se rompa de nuevo.
En este punto, usted sabrá exactamente qué plugin causó el problema / conflicto / incidencia. A continuación, puede borrar la carpeta de ese plugin de su sitio mediante FTP o pedir al autor del plugin que le dé soporte.
Método 2: Desactivar todos los plugins usando phpMyAdmin
El método FTP es definitivamente más fácil, en nuestra opinión. Sin embargo, también puedes desactivar todos los plugins de WordPress usando phpMyAdmin.
Importante: Antes de hacer nada, haz una copia de seguridad completa de la base de datos. Esto será muy útil si algo sale mal.
A continuación, deberá acceder al panel de control de su alojamiento web. En este ejemplo, le mostramos un Escritorio cPanel. El Escritorio de su cuenta de alojamiento puede ser diferente.
Tendrá que hacer clic en el icono ‘phpMyAdmin’ bajo la sección Bases de datos.
Esto iniciará phpMyAdmin en una nueva ventana del navegador / explorador.
Tendrá que seleccionar su base de datos de WordPress si no está ya seleccionada. Después de eso, usted será capaz de ver las tablas de base de datos de WordPress.
Como puede ver, todas las tablas de la base de datos tienen el prefijo wp_ antes del nombre de la tabla. Sus tablas pueden tener un prefijo de base de datos diferente.
Debe hacer clic en la tabla wp_options. Dentro de la tabla wp_options, verá filas de diferentes opciones. Busque la opción ‘active_plugins’ y luego haga clic en el enlace ‘Editar’ al lado de él.
En la siguiente pantalla, deberá cambiar el campo option_value a a:0:{}.
A continuación, haz clic en el botón “Ir” para guardar los cambios.
Has desactivado correctamente todos los plugins de WordPress usando phpMyAdmin. Si un plugin te impedía acceder al administrador de WordPress, ahora deberías poder acceder.
Tutorial en vídeo
Guías de expertos en plugins de WordPress
Esperamos que este artículo te haya ayudado a desactivar todos los plugins de WordPress. Puede que también quieras ver otras guías para diagnosticar plugins de WordPress:
- ¿Qué son los plugins de WordPress? ¿Cómo funcionan?
- Cómo desactivar plugins de WordPress fácilmente (Guía para principiantes)
- Cómo activar / activar plugins de WordPress desde la base de datos
- ¿Los plugins inactivos ralentizan WordPress? ¿Debería borrarlos?
- ¿Cuántos plugins de WordPress debería instalar? ¿Cuántos son demasiados?
- ¿Es seguro usar plugins de WordPress obsoletos? (Explicado)
- ¿Debería instalar plugins no probados con su versión de WordPress?
- Cómo actualizar correctamente los plugins de WordPress (paso a paso)
- ¿Debo actualizar primero WordPress o los plugins? (Orden de actualización adecuado)
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phills.B
THANK YOU! tonight wpbeginner saved my life
you have no idea how long i’ve been looking for a fix and never would have thought it’s that simple …
Sanjay Rath
Awesome articles. Just followed the steps and removed WP-Optimize which I had just upgraded
miraben
Solved a problem just following this article. A BIG Thanks.
Martyn
THANK YOU!! This article got me out of an issue that I had suffered for months. I thought a Wordpress update would solve the issue – but when the next update came – I couldn’t access it as it was also suffering the ‘white screen of death’
Followed the instructions – sorted!
Thank you again
MM
I had the white screen throughout my entire site after updating some plugins. I did this and I was able to access admin panel, but still had white screen on front in. Wouldn’t making all them inactive bring the site back all together? Not sure why deactivating them let me access admin panel but nothing else.
WPBeginner Support
Please check out the article how to fix white screen of death in WordPress.
Administrador
Peter
Wow! I owe the author of this article some doughnuts from McDonalds
The procedure works like charm \m/
Hurray!
Yannick
Thanks! This article saved me twice already using the phpMyAdmin option
Dragan Avramovic
Thank you!
Max William
This really helped. Thanks!
Dorian
This post saved all my work. Thank you.
Ayda
Thank you so much.
Ayda
Elias Obeid
This solved my problem. An update for the [NextGEN Gallery by Photocrati] plugin was available, and the update messed things up. Maybe it ran out of memory, I don’t know. I was unable to acces my plugin site.
I increased the memory limit as described in a post from this site, by editing the wp-config.php file on the site. After this I deactivated the plugins, logged in and reactivated them. Thanks a lot.
WHITEFEATHER HUNTER
OK! I managed to find the htaccess_old file, rename it to htaccess and my site is back online with no more problems. I was able to identify the bad plugin (Front End Users) and now the site is allllllllll good! Thanks so much for this extremely useful post.
zippy
deactivate plugins – thank you so much
bibhuti
After I renamed the plugins folder, I am able to login but….as soon as i rename the plugins folder to default ,,,i am again getting a blank page………… please help………….how should i resolve this problem
WPBeginner Support
One of the plugins you had installed is causing the issue. Install and activate plugins one by one to figure out which plugin is causing the issue.
Administrador
Laura
I am very new to wordpress, which we use at work to manage all the sites we do (I am not the web designer, so I don’t know how anything other than the basic wordpress dashboard works. I do not know how to access either of the things you mention in this post. I know it was a plug-in that caused the problem because I was trying to add plug-ins when this happened. Since we host a lot of wordpress sites, all with different plug-ins, I don’t know how to only fix the problem on the site that has the issue. Also, it’s not just the admin panel with the white screen, I also get that if I try to visit the actual site. Help!
WPBeginner Support
If you have FTP access to your site then you can try deactivating all plugins. Otherwise, we would suggest that you contact your network administrator, or web host.
Administrador
olivier percheron
Thanks for this precious post. I’ve managed to restart my admin console with the plug-ins deactivation.
Thanks a lot for the help !!!
Mark Klinefelter
Your article saved my day!! Thank you so much! Had the white screen of death after I installed uber menu plugin…..Your advice got me back to the admin again to retest plugins!! Superb!
Mike
Just saved me some time, but in my case I had to activate plugins to get in.
kristine
Thanks a lot sir. I was able to fix it. Really grateful for this post. <3
Chad Ritchie
Thanks Syed, quick and simple solution got our site back up in less than a minute.
Taylor
Thank you very much! Quick and easy!
Didi Zaharieva
Thank you
my web host could not figure it out but you helped me solve the issue 
mhmd
Thanks for this info i found it very helpful
Stephanie
I’ve spent an hour trying to get back into my site, and you solved my problem within minutes. You directions were simple and easy to follow. Thanks so much for what you do!
Namit kapoor
Sir you and your ideas are really great and awesome.. always work for me…
ana
Hi! I ‘m having this trouble. I Know that is a plugin who is crashing my website bc it is failing since I installed it. But my problem is that even my wp-content is white so I cannot change the plugin folder name. I haven’t been able to enter trough ftp either. What should I do next? Thank you very much in advance
WPBeginner Support
Most good WordPress hosting providers offer cPanel dashboard or other similar web based interface to manage your hosting account. Log in to your hosting account and find File Manager on your cPanel dashboard. Navigate to your wp-content/plugins directory. Now you can either rename only the plugin that is causing the problem or you can rename the entire plugins directory. This should deactivate all your plugins.
Administrador
ana
Thank you! I’ll definitively try that!
Brian Dollin
I went in through the file manager and deleted the conflicting plugin. You have a new follower now. Thanks for the advice!
Brian
Michael Price
Thank you for this. I’m very new to wordpress and my own blog. Panicked with all of a sudden it didn’t work. I use HostLatte and they are of zero help to me (I need to switch). Your suggestion worked! Thank you soooo much
Natasha
This has been beyond helpful! Actually your whole site is a goldmine of useful info for Wordpress newbies like me!
Many thanks!
Renate Hoornstra
thanks for this, i was locked out and this helped me get back in. thank you so much
Baker
This was really helpful, thanks. I couldn’t access my wp-admin page. I have just deactivated all plugins.
stephanie
Hello! I can’t access my admin site. I’m also not sure how to FPT? How can I do this?
WPBeginner Support
take a look at how to upload files to WordPress using FTP
Administrador
Dani Perkins
Oh wow, you just saved me so many hours of freaking out! I love you. Seriously, thanks! When I had the white screen of death just now, I followed your directions and re-did the plugins to no avail, but when I restored my theme all was right with the world.
Shaneel
I tried using this but as soon as i enter my wp_options table i cannot find the active plugins tab..
Could you please help me out with this?
Thank You
sally
thank you for the easy to follow solution….
A plug in provider had suspended my access to WP admin with a big red screen after I asked to change from annual payments to monthly payments for the plug in.
Carlos Escórcio
It worked after renaming the plugins folder, thanks.
David
This advice, like many of your other ones, worked like a charm. The first time I switched back “on” the file, it crashed, then I deactivated again and it said no plugins files exist, then it worked.
So some of you may have to do it twice (perhaps a cache thing, I don’t know), but it worked.
In my case, the plug in that seemed to do it, wouldn’t reactivate as WP returned it would cause fatal error.
So I am thrilled to know what to do going forward.
thanks, WPBeginner!
Editorial Staff
It’s always our pleasure to help. Thanks for the comment.
Administrador
Natalie Proffitt
Disabling the plugins has resolved the white screen on the front end but I’m still getting white screen on /wp-admin. Any ideas how to fix this as i can’t log in to the admin panel now
Edwin Lynch
Great post. Naturally, if you are using a security plug (that rewrites your .htaccess file for example) you might want to keep a bare Wordpress .htaccess file handy, too – and upload that to the root dir. You can get a copy of the standard .htaccess file from the root of any virgin WP install. Just keep it handy for lockouts generally… As you were.
David
I held my breath longer than a deepsea diver as I followed your instructions. It requires a degree of confidence and trust. For others, my problem was a plug-in which froze on activation, before getting the white screen treatment. I followed teh instructions about looking for wp-content, then to deactivate plug-ins. However, I decided just to delete the last plug-in only, and that did the trick! Thanks for providing such a ‘saver’!
Hari Babu
It worked thanks a lot.
Jordi
It works !!
THANK YOU my WordPress risen.
Maria
I deactivated all my plugins and themes except WP default theme, but the screen is still white and I cannot get to wp-admin.
Editorial Staff
Not sure why that is happening then.
Administrador
Chetan Sharma
It worked!! Thanks a lot friend!! It worked and you have saved me!!
Roger Kamena
Your post SAVED ME….
Twice!!!
Thanks so much for writing this you don’t know how many hours of pain you saved me. Both times I had the problem I was able to resolve it in 10 minutes using your post instructions.
Roger
Lee Miller
Thank you for your articles on how to fix WordPress when something goes wrong.
I’m somewhat new to WordPress and so far i have been not able to access my admin panel twice and both times it took me months to fix. The last time I couldn’t fix it so I just removed WordPress from my domain and started all over. I had to have my domain host help me get everything off so that I could start over. Extreme way to correct a problem but with low tech knowledge it was what I had to do. Good thing that I’m persistant as I would have given up blogging a long time ago. It’s my joy in writing that keeps me going.
Thanks again for your site.
You are helping people worldwide. USA for me. Lee
Brad Dalton
Very handy tip if you get the white screen of death and not sure what caused it. Thanks
karthik
Recently i also suffered from a problem caused from a newly activated plugin and i think this post should have come before few days
Muhammad Yaqoob
Very informative and a must known thing!!
Thanks for the Post