¿Alguna vez ha tenido problemas con su sitio web WordPress, pero no pudo acceder al área de administración para diagnosticar los problemas? Esta es una experiencia frustrante a la que muchos usuarios de WordPress se enfrentan en algún momento.
Un paso común para diagnosticar problemas es desactivar todos los plugins y luego reactivarlos uno por uno. Esto ayuda a identificar si un conflicto plugin está causando el problema / conflicto / incidencia. Pero, ¿qué hacer cuando ni siquiera se puede acceder a wp-admin para realizar este importante paso?
No te preocupes, hay una solución. En esta guía, le mostraremos cómo desactivar todos los plugins de WordPress cuando está bloqueado fuera de su área de administrador / administración.
Existen dos métodos comúnmente utilizados para desactivar plugins sin acceder al área de administrador de su sitio web WordPress. Puedes elegir el método que te parezca más sencillo:
Método 1: Desactivar todos los plugins de WordPress usando FTP
Para ello, deberá utilizar un cliente FTP o la aplicación de gestión de archivos de su panel de control de alojamiento de WordPress.
Si no has usado FTP antes, entonces puede que quieras ver nuestra guía sobre cómo usar FTP para subir archivos a WordPress.
En primer lugar, debe conectarse a su sitio web mediante un cliente FTP o el gestor de archivos de cPanel. Una vez conectado, tienes que navegar a la carpeta /wp-content/.
Dentro de la carpeta wp-content, verá una carpeta llamada plugins. Aquí es donde WordPress almacena todos los plugins instalados en su sitio web.
Debe hacer clic con el botón derecho del ratón en la carpeta plugins y seleccionar “Cambiar nombre”.
A continuación, cambie el nombre de la carpeta por el que desee. En nuestro ejemplo, la llamaremos plugins.deactivated.
Una vez hecho esto, todos sus plugins serán desactivados.
Esto se debe a que WordPress busca una carpeta llamada ‘plugins’ para cargar los archivos de los plugins. Cuando no encuentra la carpeta, desactiva automáticamente los plugins activos en la base de datos.
Por lo general, este método se utiliza cuando usted está bloqueado fuera de su área de administrador. Si el problema / incidencia era con sus plugins, entonces usted debería ser capaz de acceder a su área de administrador de WordPress.
Si visita la página Plugins ” Plugins Instalados dentro del área de administrador de WordPress, verá avisos de todos los plugins que han sido desactivados.
También te darás cuenta de que todos tus plugins han desaparecido. No te preocupes; todos están a salvo y puedes restaurarlos fácilmente.
Simplemente vuelva a su cliente FTP y vaya a la carpeta /wp-content/. Desde aquí, tienes que cambiar el nombre de la carpeta plugins.deactivated a plugins.
Ahora, puede volver a la página Plugins ” Plugins instalados dentro del área de administrador de WordPress y activar un plugin a la vez hasta que su sitio se rompa de nuevo.
En este punto, usted sabrá exactamente qué plugin causó el problema / conflicto / incidencia. A continuación, puede borrar la carpeta de ese plugin de su sitio mediante FTP o pedir al autor del plugin que le dé soporte.
Método 2: Desactivar todos los plugins usando phpMyAdmin
El método FTP es definitivamente más fácil, en nuestra opinión. Sin embargo, también puedes desactivar todos los plugins de WordPress usando phpMyAdmin.
Importante: Antes de hacer nada, haz una copia de seguridad completa de la base de datos. Esto será muy útil si algo sale mal.
A continuación, deberá acceder al panel de control de su alojamiento web. En este ejemplo, le mostramos un Escritorio cPanel. El Escritorio de su cuenta de alojamiento puede ser diferente.
Tendrá que hacer clic en el icono ‘phpMyAdmin’ bajo la sección Bases de datos.
Esto iniciará phpMyAdmin en una nueva ventana del navegador / explorador.
Tendrá que seleccionar su base de datos de WordPress si no está ya seleccionada. Después de eso, usted será capaz de ver las tablas de base de datos de WordPress.
Como puede ver, todas las tablas de la base de datos tienen el prefijo wp_ antes del nombre de la tabla. Sus tablas pueden tener un prefijo de base de datos diferente.
Debe hacer clic en la tabla wp_options. Dentro de la tabla wp_options, verá filas de diferentes opciones. Busque la opción ‘active_plugins’ y luego haga clic en el enlace ‘Editar’ al lado de él.
En la siguiente pantalla, deberá cambiar el campo option_value a a:0:{}.
A continuación, haz clic en el botón “Ir” para guardar los cambios.
Has desactivado correctamente todos los plugins de WordPress usando phpMyAdmin. Si un plugin te impedía acceder al administrador de WordPress, ahora deberías poder acceder.
Tutorial en vídeo
Guías de expertos en plugins de WordPress
Esperamos que este artículo te haya ayudado a desactivar todos los plugins de WordPress. Puede que también quieras ver otras guías para diagnosticar plugins de WordPress:
- ¿Qué son los plugins de WordPress? ¿Cómo funcionan?
- Cómo desactivar plugins de WordPress fácilmente (Guía para principiantes)
- Cómo activar / activar plugins de WordPress desde la base de datos
- ¿Los plugins inactivos ralentizan WordPress? ¿Debería borrarlos?
- ¿Cuántos plugins de WordPress debería instalar? ¿Cuántos son demasiados?
- ¿Es seguro usar plugins de WordPress obsoletos? (Explicado)
- ¿Debería instalar plugins no probados con su versión de WordPress?
- Cómo actualizar correctamente los plugins de WordPress (paso a paso)
- ¿Debo actualizar primero WordPress o los plugins? (Orden de actualización adecuado)
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Jiří Vaněk
Thank you for the instructions using phpMyAdmin. I was always used to deactivating plugins via FTP, but it’s great to know other options in case I can’t access FTP. Great job.
WPBeginner Support
Glad we can share another method in case it is ever needed
Administrador
Hollie
Thanks so much for writing this article- it saved me!
Big help, thank you!!
WPBeginner Support
You’re welcome!
Administrador
Alan
I tried to deactivate my plugins using the FTP process on Wordpress version 6.3, and the website crashed.
I was able to rename the plugins file and restart it okay. Just letting you know.
WPBeginner Support
Thank you for letting us know, it would depend on the specific error message for what could have happened but glad to hear you were able to fix the issue!
Administrador
Nick
In the article it says;
On the next screen, you will need to change the option_value field to a:0:{.
Which I think should be a:0:{}
WPBeginner Support
Thank you for pointing out that typo, we’ve updated the article to fix it!
Administrador
Tamara
I have changed the file name in FTP as suggested and am able to log into the Wordpress admin, but as soon as I change the file name back to the original, the error comes back. Which means I am not able to deactivate / reactivate plugins one at a time.
Can you help?
WPBeginner Support
In that case, you would want to use the second method from the article and that should force the plugins to deactivate.
Administrador
Dr. Ashutosh Pradhan
Thanks a lot for the information. I had activated Google reCaptcha v3 in Ultimate Member and was not able to login to the wp-admin using super admin details. I just renamed the directory recaptcha under directory plugin from FTP and the trick worked, it allowed me to login and disable Google reCaptcha v.3 from dashboard. Thanks a ton.
WPBeginner Support
Glad our article was able to help!
Administrador
Carol J Dunlop
Thank you for this post and all the options. I did the PHPmyadmin one before but this time I just renamed the plugin file in cpanel. So much easier and faster and it triggered a “database repair” notice. I did that and found that my Options table had crashed. I renamed the plugins file back to the original and ran the repair database again and it worked fine!
WPBeginner Support
Glad to hear our recommendations helped and you were able to solve the problem
Administrador
Jeroen
I had a problem with my Jetpack plugin after I upgraded my PHP and WP. It would not let me deactivate or delete it. I went in the WP plugin folder and renamed the Jetpack plugin folder. Refreshed the plugin admin page in WP and Bob’s your uncle! I deleted the plugin through the admin panel and removed the folder from the root.
WPBeginner Support
Glad you were able to solve the issue
Administrador
Ashley
I wasn’t having luck with either method but I found a backup from the day before which worked fine.
WPBeginner Support
Thank you for sharing that, restoring from a backup when able is a good option to use
Administrador
Katy Espiritu
It solved my problem. I was able to log in to the admin site of word press again. Thank you so much. You are a blessing.
WPBeginner Support
Glad our guide was helpful
Administrador
Tom
Hi, I did not install any plugins recenty, the only thing i did I changed the email.When I finished the process few hours later I could not enter The Dasboard (Sorry, you are not allowed to access this page). Any solutions Ty
WPBeginner Support
If the recommendations in this article were unable to assist you, we would recommend taking a look at our article below:
https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administrador
Chris
Thank you very much, this helped a lot!
WPBeginner Support
Glad our guide was helpful
Administrador
Tahmid Hasan
It is really working… Thanks a lot
WPBeginner Support
You’re welcome
Administrador
Sheila
LIFESAVER! Thank you so much for this content! It worked in an instant and I’m back into my Admin dashboard!
WPBeginner Support
Glad our guide was helpful
Administrador
ANDERSON CARVALHO
THANK YOU!!!!!!!!!!!!!!!!
WPBeginner Support
You’re welcome
Administrador
Tife
Thanks so much
Second option work better
WPBeginner Support
You’re welcome, glad our article was helpful
Administrador
S K Shrivastava
2nd one is really useful
WPBeginner Support
Glad you found our guide helpful
Administrador
Steph
Unfortunately, both of these options did not help (still get error saying site is experiencing technical difficulties) after doing a plugin update (also updated wordpress 5.4 yesterday? could that be the culprit?)
WPBeginner Support
For that error message, you would want to go through our guide below:
https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death
Administrador
Dex Antikua
My issue got solved easily by following the steps.
WPBeginner Support
Glad our guide was able to help
Administrador
Jimmy
Thanks a lot for this help, it’s very easy to follow and it works so well
WPBeginner Support
You’re welcome glad our guides are helpful
Administrador
mika
Thank you so much! it works!
WPBeginner Support
Glad our guide was able to assist
Administrador
Aditi Pygude
Hello,
I need a help. whenever i tried to access my website I got download option. I tried your all above suggestions but it’s was’nt work for me. I renamed my plugin folder in my cpanel as plugin.deactivate after that I did changes in phpmyadmin in wp-options I edited active plugin folder . still I got download option. what should I do now .
Thanks in advance.
WPBeginner Support
You would want to check with your hosting provider as well as go through the recommendations in our troubleshooting guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administrador
anurag saxena
Hello , tried your suggestion but i am unable to alogin into my wordpress admin area.any other suggestion?this is emergency.
WPBeginner Support
If this does not specifically solve your issue, you would want to take a look at our guide here: https://www.wpbeginner.com/beginners-guide/beginners-guide-to-troubleshooting-wordpress-errors-step-by-step/
Administrador
sourabh upadhyay
very very very good saved my problem
WPBeginner Support
Glad you found our article helpful
Administrador
Ethel
very helpful, thank you, worked like a charm.
WPBeginner Support
Glad our article was helpful
Administrador
Jerry
I want to install the Yoast SEO plugin in wordpress. After I do that I need to Deactivate the plugin currently used, correct? I am new to working with Wordpress and I need to do this on my own since the guy that made my website abandoned helping me any further! Any Help would be so Much appreciated! Thanks!
WPBeginner Support
You would only need to remove your other plugin if it is an SEO plugin. If it is then you would want to remove it to prevent some common issues.
Administrador
Megan
Omg! You guys saved the day! Thank you so much! After I have spent so much time trying to get my site fixed your easy to follow guide had it fixed in minutes. So thank you!
WPBeginner Support
Glad our guide could help resolve the issue
Administrador
Aluko Kehinde
Hi,
When I go to my website or the wp-admin page, my browser tries to download a file instead of displaying the page.
WPBeginner Support
If disabling your plugins didn’t help, you would want to reach out to your hosting provider and they should be able to assist with that issue
Administrador
israr777
Hi Wpbeginner Support,
How i should i deactivate all plugins in local site ?
WPBeginner Support
You would rename the plugins folder on your computer for that
Administrador
Mig Hu
Thanks a lot – this is a site saver!
Quick question: after the plugin folder is renamed, when go back in the wordpress WP – admin back office plugins list, is it safe to delete such plugin (which folder has been renamed), or will this action be harmful?
Many thanks!
Mig
WPBeginner Support
Using the delete method inside your WordPress site would be the best method for removing that plugin permanently as it will go through the uninstall steps of the plugin.
Administrador
Shwetha
Thank you so much, you saved my day!
WPBeginner Support
Glad we could help
Administrador
DM
Which FTP program is for free and it is good to down load without giving the full permissions to take over your computer s full admin.?
WPBeginner Support
Depending on your operating system we list some FTPs we recommend in our article here: https://www.wpbeginner.com/beginners-guide/how-to-use-ftp-to-upload-files-to-wordpress-for-beginners/
Administrador
Artur
Hey,
I disabled all plugins, but now all of my Woocommerce is lost.
What do I do ?
WPBeginner Support
When you reenable your plugins the WooCommerce tools should be available again.
Administrador
William
Great Stuff! I used the 2-factor authentication plug-in, and could not login to my wordpress dashboard anymore. Your ftp solution solved it 100%.
WPBeginner Support
Glad our guide could help
Administrador
sofea
hi
why i cannot sign in to wordpress admin of my subdomain?
it appears IP Options -ExecCGI
on my site. can u solve my problem?
WPBeginner Support
For that message, you would want to reach out to your hosting provider and they should be able to help you fix it
Administrador
George
Hello,
My Word Press site displays normally to visitors but I am getting the WSoD on the WP-Admin login page.
I have tried increasing WordPress Memory to 512Mb and I have tried disabling all plugins. Neither seem to have helped.
I checked and the site was still loading normally but with all the plugins clearly not running. But I get the WSoD when I try to login as admin
I re-activated plugins and everything went back to normal for visitors.
Have you any suggestions what to try next?
WPBeginner Support
For solving the white screen of death you would want to take a look at our guide here: https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-wordpress-white-screen-of-death/
Administrador
DJ X PAT 254
You’re the man. Renaming my plugins folder in file manager worked a charm
WPBeginner Support
Glad our article could help
Administrador
internaut
Thank you! You saved my website! Thanks a lot !!!!!!!!
WPBeginner Support
Glad our article could help
Administrador
Dustin
Oh my gosh! This worked perfectly!! Thank you so much
WPBeginner Support
You’re welcome
Administrador
Tam
I’M NOT A DEVELOPER – Please help!
I was having issues logging into wordpress so I deactivated all plugins in cPanel phpMyAdmin. Now, I cannot find my active plugins in wp-option/option name. When I look in wp-content there is a plugins.bak file which shows all of my installed plugins. How do I reactivate them?
WPBeginner Support
You would want to reactivate them manually in your wp-admin area of your site
Administrador
meena
Hi
I deactivated all the plugins by changing the ‘plugin’ name in FileZilla. But the problem is I can’t enter my website at all to see what plugins aren’t working. This is what comes up when I try to login: Cannot modify header information – headers already sent by (output started at /home/content/p3pnexwpnas17_datahtml/wp-config.php:1) in /home/content/p3pnexwpnas17_data0/html/wp-includes/pluggable.php on line 1223
please help me! thanks!
WPBeginner Support
You may want to try manually updating your WordPress files to see if it is an error in a modified file: https://www.wpbeginner.com/wp-tutorials/how-to-manually-update-wordpress-using-ftp/
Administrador
meena
Hi
Through Godaddy, I have an sftp so it didn’t work with. When I changed the protocol to sftp ssh file transfer a dialogue appeared saying ‘the server key is unknown…….do you want to trust it …etc’ what do I do?
Thanks!
WPBeginner Support
It is letting you know you have not used that key before, if you reach out to your hosting provider with the information they can confirm the key is for them
Administrador
Samar
Thanks,this really solved my problem…
WPBeginner Support
Glad it could help
Administrador
Monika
Thank you so much! That helped a lot with the error that crashed my page. And saved my night. And my sanity.
WPBeginner Support
Glad our guide could help
Administrador
Tanya
This was a perfect step-by-step to help a rookie solve a 500 error. THANK YOU!
WPBeginner Support
Glad our guide could help
Administrador
Josh
This worked great for me to solve the 500 error. Thanks!
Andy
Renaming the Plugins directory via cPanel file manager did the trick! Thanks so much!
Gordon
Thank you so so much!
BTW I used cPanel File Manager
Kieron
This was a big help. Renaming the plugin directory did the trick for me and once I located the problematic plugin all is well. Thanks for the info.
sharmila
as a beginner wordpress user, your post done great help. Thank you