DreamHost Reseñas

580 DreamHost Opiniones de usuariosDejar un comentario

1. Denise

   I use DreamHost and they have been great. Even though, I’m a total “newbie” and learning Wordpress they make maintenance super understandable and explain things clearly. When I sent an email support ticket it was answered within the 24-hour period, not just a response saying they received my email, but the actual answer to my question along with some suggestions that helped me tremendously. They knew I was a newbie, and they were friendly, professional, and eager to help.

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2. Jon Andresen

   Dreamhost has been great for me for 20+ years BUT…
   they just lost my entire web site – my entire public presence in my community – and their backups apparently only go back a week. Don’t go on vacation or you may not have a business when you get back!
   They have been useless in getting my site back up. I had 3 separate backup options going on and they can’t find anything to backup over a week old. NOT a happy camper!

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3. Marc Reeves

   Just switched over to DreamHost for 6 website I take care of and it was great. They have a great front end to manage the transfer process and the dashboard is fantastic. I would say their tech support is great but I wouldnt know. Their transfer process works so well I didn’t have to call once. 10 out of 10.

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4. Peter N

   Their livechat system is 24/7 now. Rarely does it go offline, but they tell you in their status page in advance.

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5. Samuel

   Nice, It’s A Good One

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6. Tyler W.

   Dreamhost is great until you try to cancel. Their automated system does not let you cancel and then they try to charge you to close your account. No wonder the prices are so low to start.

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   • Peter N

     This is not true, their cancellation is a 4-step process. Takes 3 minutes to complete and if your balance is $0 you pay nothing to close the account. From what I am seeing, the only time you have to pay to cancel, is when you received a free domain registration credit from the service plan you chose. Imo, it is fair for them to charge you for the free domain registration if you cancel the service that provided it.

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7. Ed Lehmann

   This is a great company. I’ve been using them for 9 years for a number of small web sites. They have been fantastic for someone who isn’t super web savvy. Plus you only pay an annual fee for as many sites as you want (I’m sure you wouldn’t use this feature if your site got 50,000 hits a day). I just started learning Wordpress and again they have been excellent in their help. Also, I use them for my domain name management as they don’t inundate you with extra fees and ads.

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8. John F

   Dreamhost tech support is bad. Well, not just bad- non-existent. Many emails, no response. And you cannot call them on the tel-e-phone!

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9. Michael

   Simply awful. The only available support is so-called “24/7 in-house support”, which in the Dreamhost reality means you’ll get an answer on your question / problem in a few DAYS over email. And if their reply wasn’t completely clear, wait a few days for another reply. This company lives in some sort of parallel universe, where everything is extremely slow and inefficient. Literally the worse web-hosting experience in many years.

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10. Michelle

    I haven’t purchased web hosting with anyone yet, but I want to share that DreamHost offers 1 free shared hosting plan for non-profit, charitable organizations registered in the US as 501(c)(3) organizations.

    I thought this was a great offering, and I like the idea of joining a company that assists non-profits. The company is also dedicated to being as “green” as possible.

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11. Eunice

    I absolutely love this service! I am a novice at setting up and updating websites but DreamHost makes it easy. If you have a question about anything, you get a response with the answer within 24 hours. I recommend this to all my friends and family who are starting a business and need a website.

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12. Ava Sonnenthal

    Love this service! As a newbie, they made it very accessible, clearly stating each process step by step. They have integrity, and the set up with Wordpress works beautifully!

    Haven’t had any issues. Glad I went with Dreamhost!

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13. Warren

    AMAZING service. I had even canceled my plan and they still PROMPTLY helped me get access in order for me to migrate my site to another host. Very good customer service. I just wish they had a plan to suit my needs better. I’d still be a customer.

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14. Jeff Herzbach

    I have ten wordpress sites on dreamhost, and plans for several more. They are a stellar hosting service, with unlimited domains for one hosting account.

    Their support has always been timely and accurate. I recommend them without hesitation.

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15. Eli E

    Fast response, personable message, instantly cleared up my confusion over a message from you guys. So glad YOU handle my hosting and domain reg.

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16. Danny Winslow

    We recently changed our hosting to Dreampress and are very glad that we did. Their plans and service are the best that we have found in our 15 years experience.

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17. Tina

    Terrible service. I was very surprised. We connected and then nothing. They kept me waiting but didn’t ever try to let me know what they were doing. I finally disconnected. It was a very easy question.

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18. Dave Dean

    Dreamhost has personal, friendly and helpful customer service — I’m quite impressed.

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19. Sarah C

    EXCELLENT customer serve as usual; real humans, real conversation, no scripts, belligerent sticking to a company line or robot-style refusal to answer questions. REAL interaction, o how we all miss it!

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20. Sam Grey

    I love Dreamhost. I had a problem with my contact page. The great and knowledgeable support staff guided me every step of the way, and fixed my problem. I can not say enough good things about my experiences with Dreamhost.

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21. PatrickLong

    I have been a Dreamhost customer for about a month. I transferred to them because of difficulty getting support from my prior provider which did provide phone support. The phone support was nice at first, as long as I didn’t have a serious problem. When the rubber hit the road, however, it was useless.

    What a contrast at Dreamhost! I’m fine with email support if I get a knowledgeable person on the other end. My responses and help were excellent. Most responses were within a couple of hours after the initial contact. Both difficult problems were solved promptly, without blaming Microsoft or Google or Apple, but helping me through. I’m reasonably knowledgeable, so I appreciate the question as to your skill/comfort level at the beginning, which can help sidestep the “reboot your computer” type of answer.

    Hooray Dreamhost!

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22. Subodh

    I had always had great service from Dreamhost. I have hosted all my websites with them. They are reasonable and good.

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23. dirk van velzen

    It’s solid comfort to know that Dreamhost has my back when I get stuck with a technical problem, which is quite often.

    Tip o’ the hat, Dreamhost. Awesome service and support!

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24. Bob

    10/10 because I know very little about computers and WP. DreamHost have always helped out by getting access back into the dashboard, after I either crash through by forgetting my password or stuffing up a plugin. I really have nothing negative to say after over just six months experience with them and WP. I am learning though….

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25. Ron Manor

    Twice in two years I needed some help from support, and both times the answers came in about 10-12 hours. I have mixed feelings because I can get help within an hour from other providers via phone. Yes, I understand phone support costs more, but I’ve seen so many reviews where a call to a real person would probably have fixed the problem. I like Dreamhost, but as long as I can’t reach someone instantly by phone I won’t use it for anything critical.

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26. Carlos

    NO problem at all!! They solved all my requests!!! Great team in high speed!!!!!!

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27. Keith

    I’ve contacted support a couple of times now, at first it was my lack of familiarity with their control panel, But once I got used to that I need some guidance in a couple of areas. The support was great, pointed me in the right direction with links guiding me to explanations and instructions.
    I’m Very Happy – Thanks Guys

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28. Camila

    Hi guys!
    This lines is for telling you that I had a really good experience with DreamHost, they resovled avery problem that I had.
    I recommend this host always!
    Thanks, Camila.

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    • Christopher Keener

      This review is for the extremely high recommendation for hosting with Dream Host. Best professional company I’ve purchased hosting from in many many years. Very great prices on VPS and Dedicated servers. I LOVE the servers they are the best my money has been spent on in all of my life. I will be hosting with them for many more years I foresee a great relationship with Dream Host as I make them allot of money as well. Overall best customer support on the entire web!

      Thank you guy and gals, I know what you do and it’s a tough job but a fun one! Keep up the awesome fantastic work and customer support.

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29. Rich West

    I am totally discussed with the quality of the support. I will be looking for a new host. This level of support is unacceptable.

    The issue is still unresolved after about a month.

    It usually took about 10 hours for a response.

    The responses I did get were totally inadequate.

    Signed,

    A formerly satisfied customer

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30. John Hemson

    30 Nov 15
    I have been trying for months to get back as a subscriber. My VISA card ran out of date so it now appears all my Data has been lost for my website. I have tried to resubscribe but have failed to persuade Dreamhost to recognise me. Very sad as I really appreciated bing a customer.
    John Hemson.

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31. R. Wayne Parsons

    My site quit working as a result of the “upgrade” from PHP 3 to PHP 5. As a result I am forced to make (or have made for me, as I am not a web programmer) major changes in my site. It would be much easier if Dreamhost would continue to make PHP 3 available. Is that possible?

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    • Marcelo Santino

      Man, you should consider maintain your website in PHP5, because PHP3 is older than my grandma!

      Imagine how much bugs and security issues must have in this old version!

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32. JulieT

    Coming from a host that used CPanel, I had a bit of a learning curve to learn how to do stuff on DreamHost. But the wiki documentation is amazing and I quickly found my way around the DreamHost interface.

    I’ve found customer support from DreamHost is prompt and very helpful. You are contacted by a real person who really wants to help and the same person sees through your support issue so you don’t need to keep repeating the whole story.

    Thanks DreamHost!

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33. Dave Haberle

    As a new DH customer, some of the setup requirements are a little foreign to me — every hosting company has its own setups, especially where Linux servers are concerned because of the tremendous variability of linux add-ons from one host to another.

    Along the way I have relied on the technical support folks via the live chat, and I’ve not once been disappointed. Everyone has been eager to help, provided an answer or a solution in only moments, and I couldn’t be more pleased.

    So far, I would give DH an A+ for their service both in terms of timeliness and quality and I’m equally thrilled with the performance of their servers and hardware infrastructure. My site has never been so quick.

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34. Chris Watkins

    I’ve been very happy with my dealings with their technical and accounts support. Prompt replies, problems solved, and very understanding.

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35. Chris Martin

    I am a happy customer of DreamHost. I always appreciate the amazingly quick response times from them, and I really appreciate that the people who work there try their best to help me with my problems. They go above and beyond, sometimes I feel like I have professional web programmers on call, but I get people who actually care and do research and troubleshoot whatever problems I may be having. Very stable hosting, fair pricing, I cannot complain. Have been with DreamHost for a number of years, and I would not think to look elsewhere for my hosting and domain needs.

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36. Karan Soni

    Dreamhost is the best! 10/10

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37. Bojan

    Dreamhost is the best hosting provider I have ever worked with. 10/10.

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38. Seun Oluleye

    I am very impressed with the technical support, very helpful and timely responses.

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39. Dale Wisely

    This is a bit of a mixed bag for me. First, I would give the employees I’ve dealt with regarding tech support issues–during many, many years of being a DreamHost customer–high marks. They are reasonably prompt, courteous, and as helpful as they can be.

    On the other hand, for some issues, I often receive from DH links to wiki entries that provide very detailed and complex instructions for researching and addressing my problem. These instructions presume a good bit of expertise. So, for my purposes, DH is more self-service oriented than I would like. I have a chronic database problem with a very large phpBB forum that’s hosted on DH and there appears to be no way I can just get their people to find the problem and fix it. Instead, I get referred to some materials about how I might use shell access to find the problem and fix it myself. I have better-than-average tech skills, but no experience of knowledge of MySQL and related services. So, I’m stuck.

    Given that DH is quite inexpensive, I don’t really expect employees to spend the kind of time I need. So, how about a paid service of some kind for more complicated support issues?

    Bottom line: Great support people, but a company that can’t seem to provide, even for a fee, the kind of advanced help I need.

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    • Peter Connolly

      Dale, I think you need to consult a systems engineer about your issues; fixing client apps is not something I’d expect a host to do.

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40. David Cox

    I was very impressed with technical support, especially when it was determined that the problem was with my ISP, they kept tracking the problem with my ISP and let me know when the ISP problem was resolved.

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41. George G.

    DH is one of two ISPs I use and definitely the better. Their interface is cleaner and the support excellent. I’m more than happy to recommend them.

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42. Fernando Hillermann

    Excellent service! Dreamhost has a great customer support. Its an awesome company, I definitely recommend it! Five stars.

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43. Eduardo Junior

    I am dreamhost user since 2006, and always had an adequate and rapid support. Definitely my problems with hosting stopped after signing the service dreamhost. the best

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44. JC Melvin

    Always easy to work with. Thanks for your help. Fast and on the ball.

    JC

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45. Alin

    Everything is good excepting low speed and lack of cpanel

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46. Jonathan Van der Merwe

    as a standard SOA and DNS option, dreamhost works well.
    However when looking to rapidly expand within zone files, dream host falls short. the API is not as good as it should be, support team also seem to be unable to answer on the more complicated problems and seem to simply just not answer the more difficult questions.
    I personally would not use dreamhost again, but I would recommend them if you use them for what they are, its not a bad option for owner managed and small business, corporate space they dont fair so well.

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47. Graham

    Customer service for pre-sales was simply excellent. Of course you’d expect that because they want to gain more customers.

    After sales – in respect of tech support – outstanding!

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48. Rebecca Ross

    I have nothing but good things to say about DreamHost. This is my first time doing everything on my own so I needed help. The response from DreamHost everytime was fast and every issue resolved quickly.

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49. Jeff

    Just received a customer survey from DreamHost inviting me to add a review to this page for an issue that was opened days ago was closed without resolution by DreamHost.

    Since DreamHost invited me to leave a review, I’ll take a break from moving sites to another provider to express my disgust.

    The original issue(s), caused by DreamHost’s technical team, miscommunicated by dreamhosts marketing team, and adequately addressed by DreamHosts support team has left me flabbergasted.

    Obviously with 50+ domains on DreamHost I was a pretty happy long time customer. Spent the bulk of the weekend moving sites to AWS and Digital Ocean to get out from the cloud of another bungle.

    We have been locked down for the holiday season for more than a month across all of our sites, this is costing us time and money that could be better used supporting our customers and their sites.

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50. Stanley Akudinobi

    The customer service is detail oriented and they’re always eager to render more help to clients. I recommend Dream Host services to entrepreneurs without reservation.

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