Plenty of bloggers and business owners don’t realize the importance of building an email list when they’re first starting out. That said, most people change their minds when they see the impact email lists can have on someone else’s traffic and revenue.
Over the years, we’ve built an extensive email list on WPBeginner and our other brands. It helps us share useful tips, the latest news, upcoming sales, new product features, and much more. You can also create an email list for your site.
In this article, we will share the top reasons why building an email list is important (with real case studies) and show you how to start building your email list step by step.
In this beginner’s guide, we will cover the following topics:
- What Is an Email List?
- Why Is Building an Email List Important?
- Social Media vs. Email Marketing
- What Experts Are Saying About Building an Email List
- What You Need to Start Building an Email List
- Choosing the Best Email Marketing Service
- Growing Your Email List and Getting More Subscribers
- List Building Strategies and Resources
By the end of this article, you should have answers to all your questions about building an email list.
What Is an Email List?
An email list is a special list of names and email addresses of people who gave you permission to send them updates and promotions from your business.
You can build your email list using email marketing software and send an email blast to everyone with your blog updates, online store, or other business services.
We recommend using Constant Contact or Brevo to get started.
Why Is Building an Email List Important?
According to marketing statistics, email marketing on average sees a 4400 percent return on investment (ROI) for businesses in the USA.
Because email subscribers joined your email list from your website and verified their identity by clicking on a link (double optin), they are extremely interested in what you have to offer. This is why they are more likely to convert into paying customers.
In our business, an email list gets 10 times more conversions than social media campaigns.
This makes sense if you think about the reasons that make email an incredibly powerful communication channel:
1. Email Is Personal
Email allows you to land in a user’s inbox. There is no ranking system limiting your reach. It is very direct and personal.
2. Email Is Purposeful
To get updates from you, a user fills out a form to sign up for your email list and confirm their email address. Someone doing this much work is obviously interested in hearing from you, and they are much more receptive to your message.
3. Email Is Targeted
As we mentioned earlier, the user has already shown interest in your product or content. Since you already know what they like, you can deliver them highly relevant offers to get better results. This is called segmentation, and we will cover it later in the article.
4. You Own Your Email List
You do not own Facebook, Twitter, or Google. Your social media campaigns and SEO efforts can go to waste when these platforms change their policies. On the other hand, you own your email list, and it is not influenced by the decisions of other businesses.
5. Email Is One-on-One
People read emails in the privacy of their inbox. The message is not on a public timeline or newsfeed. This way, they can ask you questions directly and privately with confidence. This helps build trust and connection.
6. More People Use Email Several Times a Day
You may have heard that Facebook has 2.9 billion and Twitter has 217 million daily active users. What you may not have heard is the number of people using Email every day.
Every internet user has at least one email account. There are over 4.5 billion email accounts registered by internet users worldwide. That’s over half the population of Earth.
This is precisely why every smart business in the world has an email list.
Big brands learned this lesson a long time ago, and that’s why they spend thousands of dollars on social media campaigns to get people to sign up for their email lists.
They understand that email marketing is the best long-term investment with a much higher return because people will continue to get their message at a very low cost for a longer period of time.
Social Media vs. Email Marketing
Now you’re probably thinking, wait a minute. What about social media?
In fact, we have been asked several times isn’t email marketing is kind of dead with social media taking over everything.
The best way to answer this question is to look at the information Twitter and Facebook ask you before you create an account:
Yup, it’s an email address.
These companies know that emails are the most direct and reliable way of getting in touch with their customers.
Even if you sign up using your phone number, they will keep asking for your email address to help you find friends, password recovery options, and most importantly, to send you targeted email messages.
Here is a view of the social tab in a typical Gmail user’s inbox.
All these emails are from big social media platforms, so they can engage you with the content on their platform and get you to visit their app or website again.
All social media platforms are building an email list because they are smart business owners. This helps their valuation when selling their business.
While social media is a great way to reach your audience, it’s important to keep in perspective the timely nature of social media platforms.
They come and go.
Not too long ago, we had MySpace, FriendFeed, Google Buzz, Plurk, and countless others. Most of them are either dead now or irrelevant.
Today, we have Facebook and Twitter, which are prominent, but not everyone enjoys these platforms. Some people prefer Instagram, Pinterest, WhatsApp, Snapchat, LinkedIn, etc.
Basically, your users are all over the place on different platforms. However, studies show that 99% of consumers check their email on a daily basis.
We are not saying that social media is not important. It is, and you should explore every opportunity to reach your audience.
However, you should spend more time and effort on something that guarantees higher results.
What Experts Are Saying About Building an Email List
Don’t take just our word for it, listen to what all top marketing experts are saying about email marketing:
Out of all the channels I tested as a marketer, email continually outperforms most of them.
– Neil Patel – Crazy Egg and QuickSprout
Getting an email address is the first critical step to figuring out who my reader is, and hopefully in the future, my customer of some sort.
– Joe Pulizzi – Founder Content Marketing Institute
If you’re not building an email list, you’re making a HUGE mistake.
– Derek Halpern – Founder Social Triggers
Email is the most predictable driver of growth and sales in our business. I prefer email marketing over all other traffic channels.
– Syed Balkhi – Founder WPBeginner
Many expert marketers say their biggest mistake was not building an email list when they first started out.
With all the reasons above, we hope that you’re convinced that building an email list is important for all businesses.
Now, you might be wondering, how do I build an email list?
This brings us to the next section.
What You Need to Start Building an Email List
By now, you know why building an email list is so important and why ignoring it can be a HUGE mistake.
So, let’s take a look at what you need to start building your email list.
3 Things You Need to Build an Email List:
- A website or blog.
- An email marketing service.
- High-converting opt-in forms
All three of these are fairly easy to set up, and none of them require programming or design skills.
For the sake of this article, we will only be focusing on the last two items on the list. If you don’t have a website or blog yet, then see our step-by-step guide on how to start a blog or how to make a website.
Choosing the Best Email Marketing Service
There are tons of email marketing services out there. Often, beginners use the free option to save costs, which is understandable. However, some of these free platforms are not the best. Why?
Some platforms mislabel themselves as “email marketing service” when, in reality, all they offer is a free blog subscription via email. This allows your users to receive an email update every time you publish a new blog post.
But that’s not true email marketing. Here are some of the downsides of using a free blog notification service:
- You can’t send out private email newsletters. To send an email, you will have to publish a new blog post, which means that the information you want to share will have to be publicly available first.
- You can’t personalize the email message. It will be delivered in the same format, often with no branding or personalization.
- You can’t categorize subscribers by interests, demographics, or content type.
- There is no reporting. You don’t know how many people got the email, what percentage of users opened it, and how many of them clicked on your links.
- If you later try to move to a paid service, your users will have to re-confirm their subscription. Many of them will not do it, and you will end up losing subscribers.
This is why we ALWAYS recommend using a professional email marketing service right from the beginning.
Yes, they cost a little bit of money, but they are an investment in your business that pays huge returns.
The benefits of professional email marketing services are:
- You can send private mass emails to your subscribers.
- You can see subscriber activity and group your subscribers based on actions they take.
- You can run A/B split tests to see which email subject line, content, and offers work best with your subscribers.
- With reporting tools, you can see which country you have the most subscribers from. You can adjust your time zone preferences and send emails at the right time.
- Last, but definitely most important, you can see the email addresses of all your subscribers.
There are hundreds of professional email marketing services available. To make it easy for you, we have compiled a list of the top email marketing services based on ease of use, cost-effectiveness, features, and performance.
For small businesses, we recommend using Constant Contact because they are one of the largest email marketing services in the world.
They offer a 30-day free trial. This gives you plenty of time to set up and start seeing the results. At the end of 30 days, your email list will likely be paying for itself (cost $12 / month). Use our Constant Contact Coupon to get 20% off.
If you’re looking for something more advanced that includes powerful marketing automation, then we recommend using HubSpot, Brevo (formerly Sendinblue), or ConvertKit. They are both very popular among business owners, and they come with free trials as well.
Once you have signed up with an email marketing service, the next step is to add opt-in forms to your website to allow your users to subscribe.
Growing Your Email List and Getting More Subscribers
Did you know that more than 70% of visitors abandoning your website will never return? It’s true, just look in your Google Analytics and look at the percentage of new vs returning visitors.
That’s why you need to convert every website visitor into an email subscriber before they leave, so you can send them relevant messages to bring them back.
An average internet user spends just a few seconds looking at a website. This gives you very little time to engage them. If your email signup forms are not noticeable, then users will leave without ever subscribing to your website.
The biggest mistake that we see beginners make is not strategically placing high-converting opt-in forms.
Some WordPress themes come with built-in sidebar widgets, but they don’t convert as well.
Your email marketing service may also provide you with codes to embed in your theme, but that requires you to know how to code.
This is why we recommend our users to use OptinMonster. It is the most powerful conversion optimization software that helps you convert abandoning website visitors into subscribers and customers.
With its WordPress plugin, you can easily build an email list with OptinMonster.
Instead of adding boring signup forms to your sidebar, you can easily create high-converting opt-in forms like lightbox popups, floating header and footer bars, slide-in scroll boxes, fullscreen welcome mats, inline forms, and more.
But, what makes OptinMonster really powerful is the behavior automation and personalization features. OptinMonster allows you to automatically show different opt-in forms based on where the user is coming from, which page they are visiting, and what they are doing on your website.
For example, the Exit-Intent® feature tracks your users’ mouse behavior and shows them a targeted opt-in form at the precise moment they are about to leave. This helps you convert abandoning visitors into subscribers.
That’s why influencers like Michael Hyatt, Neil Patel, and Social Media Examiner use exit-intent on their websites. It helped Social Media Examiner add over 250,000 new subscribers in 7 months.
Nicolas Gagne, a small business owner, combined Constant Contact with a single exit-intent optin to grow his email list by 500%. This helped him triple his revenue from his online store (see the full case study).
There are tons more case studies and OptinMonster reviews that you can read as well.
Get started with OptinMonster today!
Note: OptinMonster was started by WPBeginner’s founder, Syed Balkhi, because he wanted to get more email subscribers, faster. It helped us increase our email signups by 600%. Due to many requests, we released this tool to the public, and currently, it’s the most recommended lead generation software on the market.
Aside from OptinMonster, another tool you can use to quickly grow your email list and social media followers simultaneously is using a viral giveaway plugin like RafflePress.
It allows you to use giveaways to turn your website visitors into brand ambassadors. As a result, you get more traffic, email subscribers, and social media engagement without buying any paid ads.
Give it a try.
List Building Strategies and Resources
Having the right tools is crucial, but knowing how to use them properly is what makes the most difference.
In your email marketing strategy, the most important thing you should plan out is segmentation.
What is email list segmentation?
Email list segmentation is the process of grouping your subscribers, so you can better personalize your emails based on interest.
It helps you get higher open rates and click-through rates. This definitive guide to email marketing has all the information you need to segment your email list like a pro.
If you want to start growing your email list quickly, then see our tested and easy tricks to grow your email list faster.
If you’re not sure how to create an opt-in form, then see this 63-point checklist for creating a high-converting optin form.
Content upgrades are the highest converting opt-in forms. It’s a technique where you offer bonus content at the end of your popular blog posts. These usually convert 5 times higher than a regular opt-in. Here are some content upgrade ideas that you should check out.
To easily create a content upgrade, you can use a tool like Beacon, the best lead magnet software. Beacon comes with pre-made templates and a drag-and-drop building for making ebooks, checklists, workbooks, and more.
We have a complete guide on how to effectively use content upgrades in WordPress.
There are a lot of different ways to capture email leads, and we have covered them in detail in our beginner’s guide to lead generation in WordPress.
Conclusion
It does not matter what kind of business you run, what kind of website you have, or what industry you are in.
If you have a website and you want to turn your visitors into returning customers, then you need to get them on your email list.
We hope this article helped you understand why building an email list is important and helped you get started on the right foot. You may also want to see our guide on how to add web push notifications to your website and the best email capture tools.
If you liked this article, then please subscribe to our YouTube Channel for WordPress video tutorials. You can also find us on Twitter and Facebook.
Olaf
I enjoy learning new things, and marketing is a big unknown for me. I always view the email list for newsletters and how to acquire addresses from a technical perspective. I know how to create it and connect it, but I’ve never delved into the background of the whole process. On your website, I’ve found quite a bit of interesting information to help me better understand this topic from a marketing standpoint and related strategies.
Mrteesurez
You have given genuine reasons on why email list is so important. To me the main reason is that “you own your email list, and it is not influenced by the decisions of other businesses”.
User also consider business that send email as a standardized and professional one so it build trust and credibility to business.
Suman Sourabh
True. We have to make sure that we don’t spam the users with regular emails. That could be a sign of bad UX.
Dennis Muthomi
Great guide!!
One point I would like to share is the importance of consistently providing value to your email subscribers.
It’s not enough to just collect email addresses:– you need to nurture that relationship by sending regular, high-quality content that educates, entertains, or offers something truly valuable.
I’ve seen the best results when I treat my email list like a community, sharing exclusive tips, or even discounts, that make them feel appreciated and part of something special.
Moinuddin Waheed
I think this is one point that many people fail to realise and complain about the failure in any potential outcome of email list.
List building comes with being consistent and delivering quality emails regularly.
I have great influence on many such email subscription and eagerly wait for Saturdays to get their email delivered.
Mrteesurez
Thanks for the valuable advice! I completely agree, consistently delivering value to your email subscribers is crucial. I’ve experienced firsthand how treating your email list like a community can lead to higher engagement and loyalty. When I started sharing exclusive content and personalized tips, my open rates and overall interaction improved significantly. It’s not just about maintaining a list, it’s about building relationships that last. Making subscribers feel special truly pays off in the long run.
Ayanda Temitayo
Yes I understand that building an email list is like having your own personal army of engaged readers, ready to devour your content and support your journey. Building email list is one thing, engaging and following up with the list is another thing. But is it still worth it in this age of AI? Do people really still engage in mails compare to before?
WPBeginner Support
Yes people still engage in email lists as long as you have content that interests them
Admin
Jiří Vaněk
At first, I had no intention of sending newsletters on my website and collecting email addresses either. However, after reading a few articles here on wpbeginner, I took a different view of the whole situation and involved WPForms and Mailchimp. You changed my mind. And I have already collected several addresses and they are increasing. It’s an interesting way of communicating with people that I haven’t done before and I’m really looking forward to this experience. Thank you for pushing me forward.
Moinuddin Waheed
Seeing a personalised message in your inbox is something that connects to the brands and customers.
No other method has a direct connection with the customers as the email is. So making an email list is a wise decision for growing our business.
And plugins like constant contact make it super easy and simple to build a powerful email list.
Thank you wpbeginner for detailing every aspect of email list.
WPBeginner Support
You’re welcome
Admin
Ahmed Omar
email list is a powerful tool to keep visitors updated about all the new events and post on the website.
and to guarantee this you need a powerful mailing service like Constant Contact.
Thank you for the detailed explanation
WPBeginner Support
You’re welcome.
Admin
Ken
I love how your example of an email inbox cluttered with messages from Instagram & Youtube is “opportunities for companies to engage”. LOL no! Those emails go straight to the trash. You know that, right?
WPBeginner Support
That screenshot is only for an example and depending on your content strategy some of the emails from YouTube and Instagram can be helpful.
Admin